Make the best choice when choosing a call center software

I want to help anyone who has problems in deciding what call center software best suits him in their company. You can see the latest software products, reviews, features to base on and much more useful information
http://www.iterating.com/productclasses/Call_centre
If you have any questions please feel free to ask

Hey guys,We're in a fortunate licencing position, whereby we could be compared to kids in a sweetshop with Microsoft products. And my predecessor took advantage of that massively. However, our parent company foots the bill and now want us to stop using SCCM.I personally am not familiar enough with it to call myself competent in it's use and the previous guy tried to use it to push out images to PCs etc but failed.I am now in a position, whereby I need to get rid of this and I want to start using WDS.I have a fresh Server 2012 R2 box with WDS installed. I've configured it, so it should work fine.
I think I have found the one place in SCCM where I stop telling it to process PXE requests and so have stopped that.However, whenever I get a machine to PXE boot, it still looks to that old SCCM box. And if I press F12, it boots from it.Anyone...

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My iphone 4 does not make any sound except when i have call. Any sound notification for example whatsapp or email or playing song i could not hear a pip, but when blug the earphone i could hear all sound via earphone, any advise??

My iphone 4 does not make any sound except when i have call. Any sound notification for example whatsapp or email or playing song i could not hear a pip, but when blug the earphone i could hear all sound via earphone, any advise??

Check the Mute switch, which is on the left side of the phone above the volume buttons.

What is the best choice for our project? Thanks

We are a startup company and developing a webiste with two mobile app.
We use PHP in the server side and write with a private framework.
We don't want to use any host-specific APIs so that we can move to other cloud server easily.
In our case, can we use Website option in Azure?
If the answer is yes. What is the best choice for us, VM or website? We need scalability in the future.
Thanks!

hi,
It depends on your requirement. Base on my experience, VM or website all could meet your requirement. From your description, You could use azure website to host your php website (http://www.windowsazure.com/en-us/documentation/articles/web-sites-php-configure/).
And you could use website auto scale feature in the future. I suggest you could see their comparison (http://www.windowsazure.com/en-us/documentation/articles/choose-web-site-cloud-service-vm/
Hope it helps.
Regards,
Will
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What JVM do you use? What is the best choice?

We may be rolling forward Discoverer 10.1.2 sometime in the near future. The current release uses Sun J2RE 1.4.2-06. There is a J2RE 1.4.2-09 available, as well as JRE 5.0 Update 5. Deploying JVMs is a pain when potentially hundreds of PCs are involved, and I'm sure there will be a version of Discoverer sometime in the future will prefer a different JVM.
What's the best choice, which JVM is supported & solid with the existing 10.1.2 release as well as potential future releases?

Hi,
the plus works as standard with J2RE 1.4.2-06. Right, but that isn' a must cause you can change that.
Oracle said this:
"Dynamic Versioning for SUN Plug-in is a standard Sun feature and is described at Sun website:
http://java.sun.com/j2se/1.4.2/docs/guide/plugin/developer_guide/using_tags.html#in-ie
The changes documented are not supported by Oracle. While the changes documented have been tested on a limited number of platforms, these changes are provided without any claims to their accuracy"
The solution is easy:
1. Under the path ...\discoverer\config from App-Server you find the 'configuration.xml' file
2. Open this file and search for 'jvm name' for 'sun'
3. Change the classid="clsid:CAFEEFAC-0014-0002-0004-ABCDEFFEDCBA" (static versioning ! ) through this classid="clsid:8AD9C840-044E-11D1-B3E9-00805F499D93" (dynamic versioning !!) and save the file
4. Restart the discoverer App-Server - ready
From now the Plus will use every version above J2RE 1.4.2-06 and only if there is an older version he will download his own version.
We tested this with several versions 1.4.2-xx and with JRE5-3. It works.
Regards
Norbert

JSF - Tomcat security...what is the best choice for a high activity site

JSF - Tomcat security...what is the best choice for a high activity site
The JDBCRealm is not multithreaded so what are options for high activity site??
I would like to have Apache as front end doing load balancing, Tomcat as server and JSF.
All ideals and suggestions please.
Thanks
Phil

One more question.
Since Tomcat has this setup.
create table users (
user_name varchar(15) not null primary key,
user_pass varchar(15) not null
create table user_roles (
user_name varchar(15) not null,
role_name varchar(15) not null,
primary key (user_name, role_name)
It seems like a huge pain to keep a user with every role. What happens when you have 500,000 users???
Also, the authentications on every page....would it be easier to login once and setup a session bean check that on with the page header ??
Thanks
Phil

The best choice for the 2nd exam

Hi friends,
I'm going to obtain a certification as Oracle PL/SQL Developer Certified Associate and I need to know, for the second exam, what is the best choice for a newbie:
Program with PL/SQL 1Z0-147
OR
Oracle Database 11g: Program with PL/SQL 1Z0-144
Thank you,
Ion

user5310220 wrote:
Hello All,
Next week am going for 1z0-144. Is anybody out there who has already cleared this exams and can help me about the kind of questions asked in it (like more practical or conceptual). Also about any special kind of book he studied apart from steven 4th edition.
Thanks for your help.
DG.... Well after seeing other replies .... I think you need a bit of encourgement ... so good luck.
I have not actually taken this even.
You MAY glean a little from the JG videos .... (but be aware many will ay it tells them nothing) .... [http://blogs.oracle.com/certification/2009/08/0096.html]
What follows is a little of what you may expect ...
The questions are obviously multiple choice .... at OCA level most will probably indicate the number of correct answers required (as opposed to select all correct answers ... expect to see more of those at OCP/OCE). A few may be drag and drop or something similarly fancy. Some will offer exhibits to be viewed. However there should be enough time for the reasonably able candidate to complete the exam hilst reading questions carefully if they do not daydream.
Most production exams have a set of 10 sample questions (IMHO often not of the highest quality and I am inclined to refer to them as the beta (program) rejects .... questions that didnt make it from the beta exam to the production exam .... and I don't really a justification for that). No such luck with 1z0-144 as far as I can se though.
This is a modern exam; and the questions will probably tend to reflect that. The questions will be most like 1z0-051 questions than 1z0-007 questions.
Therefore the sample questions from 1z0-051 may give a simple insight into the variation of question types o expect [http://education.oracle.com/pls/web_prod-plq-dad/db_pages.getpage?page_id=303&p_certName=SQ1Z0_051]. (Be aware this is a very small ... and possilby skewed ... sample).
This is probably not what you are looking for .... but is about as far as I can go.
Anyone who has taken the exam is bound by non-disclosure agreements and there is very little anyone can sensibly say without possilby getting themselves into trouble.
Rgds - bigdelboy.

Digital Video Interfaces?? Is AJA the best choice for the money??

I am using FCP HD, and have always worked with Mini DV. But we just purchased a Sony PVW-2600 Beta deck, and I believe that I'm needing to purchase some kind of interface.
Is AJA the only or best choice for me? Can you give me some suggestions?
Thanks so much!
Bryce

It's not the only choice, as Blackmagic/Decklink make good cards too, as do Aurora. But whether it's the best choice is another matter. There's lots of different decisions to make - HD compatibility? Effects acceleration? Monitoring outputs? Rack mountability?
Others will respond.

BlackBerry Z10 vs BlackBerry Q10: Which phone is the best choice?

Device
Z10
Q10
Display
4.2-inch, LCD, resolution of 1280 x 768 pixels, and 356 pixels per inch
3.1-inch, S-AMOLED, resolution of 720 x 720 pixels,
and 330 pixels per inch
Processor
Dual-Core 1.5GHz – Snapdragon S4 Plus
1.5 GHz dual-core QualcommMSM8960
Memory
2 GB of RAM
2 GB of RAM
Storage
16 GB internal; MicroSD card slot for expandable storage up to 64 GB
16 GB internal; MicroSD card slot for expandable storage up to 64 GB
Camera
8MP rear camera, 1080p HD video recording, and 2MP front-facing camera that records 720p HD
8MP rear camera, 1080p HD video recording, and 2MP front-facing camera that records 720p HD
Platform
BlackBerry 10 (10.1 update still rolling out)
BlackBerry 10.1
As you can see from the chart above, the BlackBerry Z10 and BlackBerry Q10 are almost identical when it comes to specs. wever, I found the Q10 offered a better quality screen that also provided more impressive viewing angles. This is due to the Z10’s lesser quality LCD Disply that only pumps out a resolution of 1280 x 768 pixels, while the Q10’s S-AMOLED 720p screen flourishes above.
In the end, I came to the conclusion that the handset that appeals to the larger majority of smartphone customers is the Z10. This device represents what people are accustomed to in the year 2013, while the Q10 appeals to a shrinking customer base that prefers a physical keypad over a virtual one.

Q10 vs. Z10 is a highly personal choice. As you pointed out in the specs the basic internals are identical. It comes down to full touch screen vs. physical keyboard. For a traditionalist like me it's the Q10 FTW. But then I cut my teeth on BlackBerrys all the way back to the 7230 model. BlackBerry's outstanding physical keyboard is ingrained in my DNA by now. I've also used Android phones and an iPhone so I'm no stranger to the full touch screen, and I even got used to the on-screen keyboards with that form factor. But the Q10 for me has just enough of a screen that I don't miss the full size screen too much, and it's more than compensated for by the keyboard I love so much.
The best choice is to have them both! But if you must pick one, best to go to a store and try them both out for as long as the sales reps will tolerate you.

Help I have a Macbook 2006 model and I like to play videogames on it, well when I leave it plugged in it gets the best performance, when its not plugged in its decent, so will it hurt my battery if I leave it plugged in at all times?

Help I have a Macbook 2006 model and I like to play videogames on it, well when I leave it plugged in it gets the best performance, when its not plugged in its decent, so will it hurt my battery if I leave it plugged in at all times?

No, it will hurt your battery, but it is not recommended by Apple. Additionally, since you have a model with a removable battery, you should calibrate the battery once a month if you leave it plugged in at all times.
Apple Portables: Calibrating your computer's battery for best ...
www.apple.com/batteries

Which webcam makes the best pictures?

I need to take pictures of different products from the same camera position.
So I want to mount a webcam on the ceiling and use photobooth to take the pictures.
the distance from the camera to the object will be about 4 feet.
which (apple compatible, duh) webcam makes the best pictures?
or do I need to mount a normal photocamera to the ceiling? (which will be difficult to turn off/on
Ipevo P2V? Logitech?
Help!
thanks in advance,
Ralph

Camera Awesome is excellent. As a professional photographer, I find it quite amazing.

How can I make the best of my ipod touch screen with no internet connection??

I've been offered an ipod touch screen last Christmas and it's only a week ago that I took it out of its box. I still can't figure out how to transfer my music library from my laptop to the ipod. But I've installed some apps thinking I would be able to listen to my favourite radio station and play some games wherever I go and to my disappointment nothing's working if not connected to an internet connection. I thought an ipod was an improved walkman and actually it is nothing but a device that should be connected to the internet to work.
Considering that I don't have a free internet connection to the internet on my mobile phone, I was just wondering wht's the purpose to have an ipod? I really consider to go back to my old walkman... Thank you for your comments to help me to make the best of my Christmas present.

The message you are getting is saying that the iPod was previous synced to another computer. You can only sync with one computer. If you sync to another computer then the iPod media from the iPod get erased (as the message says) and is replaced with what is in the iTunes library of the second computer.
Syncing means copying (syncing) media from your iTunes library to your computer)
iTunes: Syncing media content to iOS devices and iPod
For not showing in iTunes:
- Try entering the screen lock passcode on your iPod if not done already
- Go to Windows Device Manager and see if there is any problems/unknown devices
- Can you not import photos from a digital camera? The iPod appears in My Computer like a camera does.

Is the 24 inch Apple Cinema Display the best choice for Final Cut Studio 2

I'm about to order a Mac Pro and Final Cut Studio 2 and have a question about monitor choices.
Is the 24 inch Apple Cinema Display the best choice are there non-Apple monitors that will do as good or better job with HD editing and output?

COMPUTER MONITORS bear very little on HD editing and output...especially output. They are just the monitors you use to look at your clips and your timeline. THey work for SD and HD. You really only use them to, well, as I said, see what you are doing. It would be nice to have GOOD ONES so the image looks decent. I use the Dell 24" monitors. The current one is the 2408. Nearly half the price of the Apple 23" displays...and really, the only Apple 23" that exists connects via their new connector, so you need a new MacPro or MacBook pro...or some adapter, to get it to work. And they are not worth the extra money, in my experience.
Samsung monitors are also good.
Shane

How do I make the stage transparent when published?

Hi. I'm new to flash and want to work towards making 2D animations.
I want to take a simple published animation and put it into SONY VEGAS. However, I only want the character (I've created a symbol for it) and not the big white stage. My goal is to get the animated character on top of all my sony vegas layers, but the stage is blocking all the other layers. Is there some kind of setting that can make the stage transparent when publishing as a SWF?

hi
you need to add some markup to your html:
add <param name="wmode" value="transparent"> to your <object> tag and add wmode="transparent" to the <embed> tag
the feature isn't supported by all browsers and it may cause your swf to slow down a bit if there's a lot going on visually.

Why does the iPad make the same noise when it connects to a charger that doesn't charge it as one that will charge it???

Why does the iPad make the same noise when it connects to a charger that doesn't charge it as one that will charge it???
I would expect that it would make an unusual noise if plugged into a generic USB charger that does not have enough oomph to charge a pad to alert you - otherwise, you might think the noise is reassuring that you are actually charging it.

I guess my question was actually more of a comment on the (lack of) design! It is unusual that something like this would still be in an Apple product. There are wall chargers that have a USB port on them that do not have the required oomph to charge the iPad. I have one that has two USB ports, one for my iPhone (it won't charge an iPad), and one for an iPad with greater amperage rating. I accidentally used the wrong ones for a while yesterday, but noticed before being "surprised" the next morning by an uncharged iPad. The iPad is smart enough to say "Not charging" by the battery icon when it is plugges in to one of these, so it "knows" - seems like it would be fairly simply to have the iPad make a different or additional noise wehn it puts up the "Not charging" text icon. Failsafe user experience?

IMovie '08 option to make the best quality video on a DVD using iDVD '08

Which iMovie '08 option will make the best quality video on a DVD using iDVD '08?
1. Share-Media Browser-Large-Publish
2. Share-Export Using Quicktime
3. Or can you use an unpublished iMove in iDVD?
(Of course I'll have to first get iDVD to open without crashing...)

Which iMovie '08 option will make the best quality video on a DVD using iDVD '08?
1. Share-Media Browser-Large-Publish
2. Share-Export Using Quicktime
3. Or can you use an unpublished iMove in iDVD?
As always, this depends on a number of factors which you failed to cover in your original question.
1) If you source files are SD, other than an increased loss of time in converting you gain nothing in scaling the files up in iMovie '08 only to scale them back down in iDVD. On the other hand, if your source files are HD, then you will likely see a marginal increase in quality which may or may not be worth the price of increased processing time. In this latter case, you are allowing the MPEG-2 compressor to get the most it can out of your file at the P- and B-frame level.
2) Export using QT allows you to customize your output with regard to both compression format and settings. For instance, you can use a codec with extremely high data rate (e.g., VGA dimensions with DV at 28.5-57.0 Mpbs, AIC at 18.0-22.0 Mbps, or even unlimited H.264/AAC at 16.0-20.0 Mbps). High video data rates generally translate to less lost quality during the re-compression process. Thus, if the intermediate file produced by iMovie '08 and passed on to iDVD retains more of its original quality, the MPEG-2 compressor can get more quality out of the final conversion as stated above.
3) Since no physical file actually exists until the project (simply a set of instructions detailing how the final file will be created) is published, there is nothing to be physically sent to iDVD. basically you must create a physical file from the project in order to do anything at all whether sending it to a gallery, iTunes, YouTube, iDVD, etc.

Make the best choice when choosing a call center software

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