Making a call on Droid Charge- having issues

Hi everyone,
When I try to make a call whether I manually dial or search through my contacts my phone lags and seems to get stuck trying to dial. It takes up to a full minute to actually start to dial, if it dials at all. Sometimes the phone looks like it is trying to dial and then just stops dialing and goes back to the front screen. . I have deleted all emails, most of my pictures, most of my text messages to help speed it up. I have 350 mb used and 847 mb free in my system storage. I only have a few apps on there like FB, twitter and atbat. I mostly use it to make calls. What else can I do?
Thanks for your help.
Stephanie

Hi Stephanie - Let's pick up the pace and get your calls working consistently! Let's try clearing the cache of the Phone Dialer. Go to Settings>Applications>Manage Applications>All>Look for "Dialer">Clear cache and/or data. This may remove your recent call history however your contacts will not be affected. Please keep me updated on the status!
Thank you,
YaleK_VZW
Follow us on Twitter @VZWsupport

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Droid Charge Many Issues

I have been having a lot of problems with my Droid Charge. I was wondering if other people are having the same issues? This is my first smart phone so I am new to smartphones.
Here are the issues I have been having.
1. 4G 3G reception is not consistent. I have been in areas (zipcodes 91304 and 94598) where 4G coverage is solid, but my phone is always down on 3G, and sometimes will even go down to "1X" when other friends around me are on 3G. Sometimes I restart the network connection by going to CDMA and then back to LTE and sometimes this will work, sometimes it won't.
I went to the Verizon wireless store today and they replaced my simcard. This has not helped however.
2. Charging using laptop - the phone charges extremely slow, but this isn't the issue because I heard this is normal. One time while charging off my laptop, it got really hot, not sure if it was the screen or battery or both, but the screen no longer accepted touch inputs. I couldn't even hold down the power button to restart or shut down the phone properly. I was afraid it would continue to get hotter, so I had to just unplug the battery to shut off the phone.
3. Charging in my car using a power inverter and a wall charger (the one that came with the phone) - when I do this, the screen goes wacky, and will not accept my touch inputs, or the puzzle piece you use to unlock will go somewhere my finger totally isn't. I have to unplug the phone in order to get touch input/control back. - this issue was solved by buying a car charger, but I have never had any electronic device that had issues with a power inverter before, cell phones, laptops, TV's, they were all fine so I don't understand why this phone can't use it.
4. Also, while using GPS, sometimes the phone shows me in a part of town 3 miles away from where I am, and then after a long time, like 5 minutes, it will get my location correct, after jumping around for awhile. I'm not sure if this is normal.
Has anyone else had these issues and no how to alleviate them?

I'm beginning to think that "Rule the Air" is the BIGGEST LIE in the wireless world or at least, with the Droid Charge.
I work in zip code 10041, live in zip code 10036, and work out in zip code 10019. My connection speed regularly drops to 1x or no connection. Sometimes, my phone displays 4G but takes minutes to load Google or return search results.
My associate who sits next to me has the same experience.
I've read in other forums that the Dord Charge seems to have WEAK 4G radio (especially compared with the Thunderbolt). Some suggest there's a firmware issue as well.
I've mentioned this to a tech service rep who confirmed I shouldn't have connection issues in my area. He also recommended shutting dow the phone every two days. Sometimes it works, sometimes it doesn't.
Also, I've noticed that the battery is draining faster now (after jsut 1 month of use). I usually end up charging my phone at noon at in late afternoon.
I wish I could still return this Droid Charge.

Samsung Droid Charge 4G issues

So, so far I have had a lot of issues with my Samsung Droid Charge.
4G has been extremely spotty. I have been in both 91304 and 94598 zipcodes. Both areas where there is supposed to be solid 4G coverage. Sometimes the phone will go an entire day constantly on 4G, sometimes it will be on 3G for hours at a time without going to 4G. Sometimes it will go to "1x" and will not let me go on the 3G network.
I went to the Verizon wireless store today and they swapped my simcard to see if that improves it, but it has not.
Sometimes I go to the system selection and i try to select "CDMA mode" and then select "LTE automatic" to reset it, and it will get 4G again, but only for a brief while and then it will go back to 3G.
Sometimes I will also just not be able to get any data connection for awhile as well, not even 1X, not 3G, not 4G.
Does anyone else have these issues with this phone?

Ed1956 wrote:
I don't think is the phone itself but your location, I too purchased the Charge 4G and Verizon also said that my ZIP was in a solid 4G area....but the area is really about 10 miles radius around downtown, checking by ZIP is just Verizon advertisement and really does not work, that is a place where you can check using your actual address. Check where is the nearest antenna from where you are is also a good idea, goggle "search for cell tower"
I only get 3G here, it works fine on 3G at speeds +/- 770 kbps down and 800 kbps up and fast when I am the very VERY SMALL 4G coverage 23220 kbps down and 4700 kbps up...but funny thing is, the REAL speed difference accessing Internet sites is just noticeable but not as fast as I was expecting...my DSL loads as fast as the 4G with only 6500 kbps down, go figures
You are never going to notice speed differences in general on small files. The real tests will be how fast LARGE files download. like a 100MB game vs. 512KB picture. The picture would load just as fast whether 4G or 3G with very little time difference, but the game you would see a drastic difference.

HT201263 iPhone 4 shut off and wont turn on after making a call i tried charging & connect to itunes but nothing happened! help

i was making a call yestrday morning and my iphone shut off and hasnt turned back on.. i tried charging it & connecting it to itunes an still no help someone help me please i have an 2 page research paper due monday

In that case, it's time to get the device replaced.
Out of Warranty replacement is $149US for the iPhone4.

Droid Charge - numerous issues

My wife and I both switched from AT&T iPhones to Verizon Charges about 2 months ago. While some things, such as coverage, have generally improved for me, we've both encountered numerous issues overall. Here's the list of the most frequent and specific issues we've found:
- Speaker phone mode defaults to on when picking up a call. This is perhaps the most inexplicable one, since I've never seen nor heard of a setting to make this happen.
- Random reboots
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Thanks in advance,
Mike

I am there with you on all these issue with the Charge. I love this phone, but by the time my contract is up I will be hating it if they don't fix all these issues. I've had this phone since May 2011 and already exchanged it three times.
the biggest issue is the bluetooth headset. Randomly out of nowhere the phone will not recognize the headset, however yet when you look the settings it says it's still connected, but just try to make a call using the headset. If I try to disconnect it, or unpair it, the phone stays in disconnect/unpair mode until I take the batter out. I let it sit in that mode one day to see if it would ever correct itself...you guessed it. I had to take the battery out.
My newest phone come to the house three days ago. Right out of the box it had the same issues. SO...Verizon if you are reading this I want a new phone, a different Droid phone w/o any restocking fees or other garbage. Samsung should recall all these phones until they can get the mulitude of issue worked out. I hate being a lab rat for new technology

Is there a phone number I can call . I am having issues with my e-mail. .my internet provider and we did everything we could

I am having serious problems with my e-mail. the provider and I spent over an hour checking everything
we could with our e-mail. I was thinking I would remove my my Mozilla Firefox from the laptop then reinstall,
as I really like Mozilla Firefox

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!

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I have only had my Droid Charge for 2 months and I absolutely hate it! It locks up all the time and I have to take the battery out. Then it switches to 3G where I live. Now, it won't charge. I charge it every night. Charged it last night, barely used it today and it's almost dead. It's been on the charger for 2 hours now and is still showing a dead battery. I have about had it with this phone. Of course Verizon is absolutely no help! They're the ones that talked me into this phone. I wanted the Iphone and they said this one was way better. It's a piece of crap!!!

I haven't had the opportunity to read through all of the Droid Charge Issue posts but it appears that we are ALL having similar problems to an extent....
I have had my charge since May and if memory serves me correctly, I had it replaced once within the initial month or so of having it
I have ALWAYS had an issue with 4G coverage..I've always been told that it's due to a lack of a connection in my area but friends in my home are able to get 4G service and I can in certain parts of the home. I was actually getting 1X service which is just RIDICULOUSLY unacceptable for what I paid for this phone.
Lately the 4G/3G service in my home has not been AS BAD but still is not great. I never had a signal at work and was told it was due to the structure of the building as the service was designed to work outdoors, really?? so I'm going to sit outside and make phonecalls and get the internet connection I need?! umm NO.
my Biggest complaint recently has been my phone freezing, the screen during off during a call in which i need to use the dialpad and cannot get the screen to come up and the CHARGE's inability to CHARGE!!!! When I use my wall charger (YES the SAMSUNG charger that came with the phone) or a cigarette lighter charger in my car the phone goes back and forth from charging to not charging. I have to move it a million different ways for it to charge and cannot guarantee that it will charge during the night. Due to the nature of my job and the situations that I am put into while at work, I need my phone to be RELIABLE and CHARGED at all times! I cannot deal with this charging issues. It was not happening as recent as two months ago. I noticed that my car charger worked fine and then one day would bring up the message asking if I want to access the media or mass storage instead of charging it. The mere sound of the beeping going from an uncharged to a charged state every second without any movement is making me what to end my contract.
Verizon needs to do something. I have not turned my phone in yet because I am NOT WILLING To pay all of the money that I do to be sent a REFURBISHED phone that was turned in for the same issues!
ANY SUGGESTIONS?
I was also talked out of buying the iPhone back in May (of course theres little profit on them for VZW!)

Droid Charge 3g 4g connection switching issues

Hi,
SHORT VERSION: coud not connect to 3g and only could connect to 4g if I rebooted the phone. The trouble ticket escalated to the Verizion network team and they couldn't figure out what was wrong. Also, have sporadic loud screech noises when I make/recieve calls.
LONG EXPLANATION:
I was having serious issues with my Charge starting on Saturday (12Nov11) through Sunday (13Nov11). On Saturday I noticed that the Charge seemed like it wasn't getting any data reception. I live in East Lansing and drove to Kalamazoo and was able to use 4g in Kzoo. When I went into an apartment it the 4g dropped and the phone didn't revert back to 3g. I thought it was weird and guessed that the building was the culprit. On the drive home I could not get 3g or 4g.
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So I called Verizon support, and the rep had me try changing the network setting to CDMA and then to LTE automatic, which didn't work. He had me take out my phone battery (I was in a Meijer parking lot where I knew I could get a 4g signal) and was able to connect to 4g. I asked him why I CDMA wasn't working for me and gave me this long answer about how it takes longer for the phone to connect to cdma. After the call had ended I went back to my apartment and my data services stopped. I didn't get 3g in the apartment and when I walked outside to get 4g I could not.
I called Verizon support back telling them my phone was having issues switching from 3g to 4g. A different technician had me confirm that the phone couldn't connect to 3g and only could connect to 4g if I turned the phone off and turned it back on again. He had me reset my phone back to factory settings, which did not help. He then said he would open a ticket with the Verizon Network team, which could take them up to 72 hours. He talked about network provisioning as a suspect.
On Sunday (13Nov11) night my phone started switching from 3g/4g and 4g/3g so I thought the network team was solving the issue. On Wednesday (16Nov11) the network team left me a voicemail saying that my issue was due to being in a poor 4g service area. They said that i could call back at 800 9xx 0204 option 3. The xx are there because, conveniently, the phone cut out for those numbers. I listened to the message 5 times trying to hear those dang numbers.
Anyway even though my problem went away I don't feel anything was resolved. I would like to call the network team to see if they did anything to my phone's network provisioning, whatever that means. If not I think it is my phone and want to get it fixed so it doesn't happen again.
Anyone else have a horror story like this?

I have been having the same issue for the past 2 weeks. When I am at home, my phone searches and searches for 3g because 4g isn't availble in the small town I live in. I have started switching to my wifi when I'm at home to preserve my battery. If I don't switch to wifi, my battery drains fast. When I'm at work, it's 4g but have noticed today that it's not getting the 4g. I am so frustrated with Verizon and my droid right now that I am ready to quit Verizon after being a customer with them the past 9 years. I too got no answers when I called customer support. Was told that they are having issues with 4g and to give it 24-48 hours. Well, it's been 2 weeks Verizon!

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Very disappointed in this phone.

Steve, if the tech says get a replacement then that is what I would do.
But before I did, I would have them walk me thru a hard reset.
Sometimes that will help with ALL sorts of problems.
Godd luck!

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Hi toddea,
If you are having issues backing up your iPhone to iTunes on your Windows machine, you may find the troubleshooting steps outlined in the following article helpful:
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http://support.apple.com/kb/ts2529
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Could be an issue with your Carrier and/or location...
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http://support.apple.com/kb/ht1430

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I have just discovered why some text msgs do NOT go through. If you have caller ID blocking turned ON and subsequently you have added *82 in front of those phone numbers that you want the person to see who you are, the *82 blocks the text msg to those phone numbers because text messaging can only handle 10 digit numbers.
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Making a call on Droid Charge- having issues

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