Making a system recovery USB

Had to purchase a recovery USB to reinstall my Win 8 in order to upgrade to Win 8.1. Now want to make a recoveryimage for the Win 8.1. Question is do I still have to keep the recovery Win 8 or can I use it to do the new image.Just in case I do not like Win 10 and need to put 8.1 back on the notebook. Any advice would be appreciated. TIA

Hello
My laptop hp 650 notebook hunged while on
net.The i switched it of...upon switching it on
it showed me that it had start up error.The i
left it to repair itself.It brought me an option
either to restore the data or cancel.I
accidentally cancelled.From then upon starting
up.It brought password of which i haven't set
for long and also the cursor froze in the middle
screen.Even mouse isn't responding neither do
keyboard.Please help.

Similar Messages

How to create a system recovery USB drive?

My U845-S406 crashes every 15 minutes with a BSOD referencing iastor.sys.
Multiple diagnostics say it is all good.
Multiple virus softwares say it is clean.
It crashes even quicker in safe mode.
I have the latest Toshiba raid drivers, but updated to a more recent Intel set. The error changes to iastora.sys, and goes back to iastor.sys when I switch back to the Toshiba drivers.
I booted holding down 0, and told it to restore; but it promptly crashes.
I made a W7 disk and tried to load it, but it promptly crashes.
As a last resort before throwing the computer out, I want to create a system recovery USB drive, format the harddrive and try recovering from the USB; but I don't have the Toshiba Recovery Media Creator (or any Toshiba software at all...) I downloaded a copy and ran it, but it says I don't have a HDD Recovery Area.
I know I have one because 1) I can access it by hold down 0, and 2)Partition Wizard showes it.
So, how can I create a system recover USB drive (or make Recovery Media Creator find the HDD recovery Area...)
Interestingly, the other day it spent 90 minutes installing a W7 update without a problem, but crashed immediately when done. Maybe that means something.

Satellite U845-S406
Downloads here.
Please zip up a few of the corresponding *.dmp files from the C:\Windows\Minidump folder and attach them to your reply.
So the procedure in the section Creating recovery media (p. 53 in the User's Guide) doesn't work? Exactly where does it go wrong?
Satellite/Satellite Pro U800W Series User’s Guide
-Jerry

Creating system recovery USB windows 7 HELP ( T510i )

Hello everyone,
Today I bought a SSD drive for my Lenovo thinkpad T510i. I wanted to make a bootable USB flash drive, to boot my lenovo after switching the HDD for the SSD. So i took my USB ( 16 GB ) and made a system recovery disk with thinkvantage tools. Switched the HDD for the SSD and started the Lenovo with the USB in place. After a few attempts ( failing ) I'd switched the HDD back and went searching what went wrong. I found that I had to create a bootable USB first. So i did. After that i had to re install the system recovery on the USB.
My problem is.... microsoft windows doesn't let me make a new recovery of my system ?!! So when I want to start the recovery program I get the error ( in dutch ) that windows only lets me make one recovery device......
I want to ask you what I can do about this... do I have any options left ?
Thanks in advance
Luc
Solved!
Go to Solution.

Hello and welcome,
Have a read over here: http://forums.lenovo.com/t5/T400-T500-and-newer-T-series/Boot-Media/m-p/567203
Z.
The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc. The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored. ... GeezBlog
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How do i transfer system recovery dvd to a usb

Recently my ultrabook broken down and now the start up is in a never ending loop. I brought a system recovery media from hp, I cleary stated my ultrabook doesn't have dvd slot and he said that's fine once you get the dvd call us up and we will help you.
I received my dvd today and when I called up there suggestion was and I quote "copy and paste all the data from the dvd to a usb, don't you know how to transfer files".
I was like that won't work can you put me trough to someone that has better understanding and he goes it will cost you 30 somthing pounds.
Can someone that understands my problem help me out?
How can I transfer a system recovery dvd to create a bootable system recovery usb. I have another pc.

Do you have only 1 dvd or several? I have seen others attempt this with a multiple dvd set and fail miserably. With 1 dvd you might have a chance. Create an ISO from the dvd with something like ImgBurn or other cd/dvd burning tool that can create an ISO file from a disc.
Once you have the ISO file use Windows 7 USB/DVD Download Tool to create a usb Recovery. It was created for Windows7 but works on other ISO files.
******Clicking the Thumbs-Up button is a way to say -Thanks!.******
**Click Accept as Solution on a Reply that solves your issue to help others**

Satellite A200 System Recovery from USB drive

Hi all,
I have a A200-1BW laptop, the issue is that its CD/DVD is not working. I have all the 3 recovery CDs for Windows Vista (Ultimate) provided by Toshiba, but I cannot restore my system. Is it possible to copy the recovery CDs on USB drive and then execute the system recovery for windows vista (ultimate).
Regards,
Asad

Hi
I never tried that but I found this thread:
http://forums.computers.toshiba-europe.com/forums//thread.jspa?messageID=228171
Check this. Maybe it would be helpful
You can also try to install fresh copy of Windows OS using the USB pen drive.
There are many instructions how to do that with Win 7. Just google
After installation of fresh Win 7 you could install the drivers from Toshiba European driver page.

Qosmio X500/00X System Recovery (Factory Reset) From Hard Disk Drive or Separate Disk

Hey Guys,
Looking for your advice and any links if any...cheers in advance
My Situation
In December 2009 I purchased a Toshiba Qosmio X500 - Model No. PQX33A-00X00J
At the time I upgraded my purchase from Toshiba Reseller BD4U, going from the standard 1x 500GB Sata drive + 1x 64GB SSD... to instead having 2x 500GB sata drives. I purchased with 3 year onsite next business day warranty, that is is now expired.
It came loaded with MS Win 7 Premium Home Edition - but no disks provided.
My Needs
I need/want to factory reset my PC - its starting to run slow
I need to re-partition from my existing 4x partitions to just having 2
The Issues
Possibly as a result of upgrading the disk drives at time of purchase, I don't believe I have a hidden Recovery partition in order to do a System Recovery from the Hard Disk Drive - see image of my current partitions attached
I don't have Win 7 OS installation disks or Toshiba Driver disks as they should have been installed by Toshiba
My Questions
Do You agree that I DONT have a Recovery Partition - when looking at the partition image? I'm confused on this point coz people say its hidden!?
Given I have no Toshiba Drivers Disk or Windows 7 OS disks - what should I do? I'm thinking of downloading Win 7 (use my product key from sticker under PC) and making a disk/USB (but need to learn how)
Is this where I get ALL necessary Toshiba drivers for my PC from?
Does Toshiba provide a link on its site and instructions on where to get Win 7 from so I can make a recover disk??
Notes
Tried to email Toshiba support but at step 1 of their email process validation failed due to my PC being out of warranty so will call them on Monday instead
THANK YOU THANK YOU, for any help you can give big ro small
Cheers
Rick

WOW, thanks Macius for that great, full and thorough reply...cheers mate
I suspected I didn't have a recovery partition - so thanks for confirming it as I planned to risk it and try! I guess it doesn't really matter why, and it would be futile to go and blame the re-seller or Toshiba at this late stage in the game in hopes they would help...
Yeah, I just went to Microsoft Software Recovery hoping to download Win 7 OS and create a recovery disk but of course Microsoft would NOT allow it due to it being software that was pre-installed on the device blah blah blah (see error image)
And I didn't bother back then in 2009 to create recovery media as you wisely descibed, mostly due to laziness and mentally putting it in the 'too hard basket'...I didn't really understand it - or much about computers at the time.
Re - your Option #2 - thanks for confirming Toshiba drivers. I could/can do this - but don't really want to buy something I already have, perhaps I'll check out ebay or see if a friend has a disk
Re - your Option #1 - I'm currently based in Vietnam and wont be back in Oz till late in the year, so will see if I can find a reliable Toshiba service provider here - but wont hold me breath on this one
I'm thinking that IF Option #1 is a No-Go then - maybe Plan B or Option #3 could be:
Do an Audit of Programs to identify those I don't need and can safely remove - then remove using Control Panel/ Remove Programs tool
Reformat all other drives (not C:// where OS is)
Then use some re-partition software e.g. Disk-Partiton.com
Any final thoughts???
Anyhow - thanks very much again
Rick

HP Mini 110-1026NR Need to do a system recovery

I have the HP Mini110-1026NR with Windows XP. I need to do a system recovery.
Things I have tried:
I have tried to use all the F keys-system either starts up normally or just goes to Bios
I have tried to download the Hp Mini Image Creator and use that
Things that are causing issues to need recovery:
The computer will not shutdown or restart. I have to take out the battery. Issues with downloads making it hard to fix issue. It is slow, etc
I have called customer support. They haven't been the least bit helpful. They refuse to help or answer a very simple question without paying 60$ today and 15$ a month for a year. My husband and I both lost our jobs. I recently found work online but I'm not getting many hours right now and have 2 kids so I can't afford to do this right now.
PLEASE!!! Any and all help would be much appreciated! I really need to get this computer back to factorysettings ASAP.
Thanks so much!

I have tried again to do the image recovery thing. Here is what happened.
I downloaded the file
Saved to windows computer (also hp)
Put in my flash drive
Then while it was writing the file to the USB I received this errormessage:
The following error occurred while writing the recovery image to the USB drive:
Access to \\.\ physical drive1 was denied
How can I fix this error to allow me to finish creatingbootable USB image recovery?
Again, thanks in advance for all your help!!!

Satellite L300-13S - Recovery USB instead of Recovery DVD Disks?

Hi,
Well, for the first time in 8 years I had to do a system recovery using the disks i created when i first bought my l300-13s using the Toshiba Recovery Disk Creator.
I had inadvertantly deleted the HDD Recovery partition when i set out to do a clone using a bigger HDD.
What I want to find out is instead of making recovery disks to DVD can i make a recovery USB flash drive?
Thanks
Peter.

Hi
As far as I can remember the old Satellite L300 did not provide the option to create the recovery USB flash memory stick. As far as I know you can create the Recovery CD or DVD for L300.
However, if USB flash memory would be supported, this option will be visible within the recovery media creator tool.
But you said you have deleted the HDD recovery partition. Well, in this case you will not be able to use this software. :(

System Recovery Kit for dv7-3165dx fails to restore factory image to replacement hd

I'm posting this wall of text here in case someone else has any suggestions before I contact HP Support to see what options they have.
My attempt to recover the factory image to a replacement hard drive in an HP Pavilion dv7-3165dx notebook is failing. An error occurs when SM.exe is trying to merge the WIM files. The SSRD.Log shows an error:
SM, 13, Set reference file fail
after that, SM.exe displays this message when run from a command line:
SM, Failure, Can not load imagex 1 from src WIM file
The following are the symptoms that the Recovery Manager displays on the screen.
The Recovery Manager reads the two DVDs and after a few seconds, it pops up an error message:
Reducer
C:\RM\Image\TempBASE.WIM was not found.
The message has on "OK" button that when clicked on, closes the message window.
After that, nothing happens. No disk or DVD activity for over an hour. The mouse moves, but no key presses have any effect, including CTRL-ALT-DEL. You can use the mouse to move the Recovery Manager window around, and there is nothing hidden behind it. Clicking on the Recovery Manager Back, Next, or Cancel buttons produce no response at all.
The only option at this point is to hold down the power switch until it powers down.
When the power is turned back on, the hard drive boots and Recovery Manager displays a message that incorrectly claims "Recovery is complete" and has a "Click Finish to restart" button. After clicking on "Finish", it reboots but since the System Recovery did not actually complete, all it does is display:
BOOTMGR is missing
Press CTRL+ALT+DEL to restart
Before attempting the recovery, the notebook passed all diagnostic tests.
The 2x2GB memory cards, which still have HP stickers on them, were tested with Memtest86+ V5.01 and completed over six passes in over seven hours with zero errors.
The replacement 500GB HGST Travelstar Z5K500 drive was tested with gsmartcontrol. The SMART status showed no errors in the past with over 400 hours of power-on time. Both of the SMART short self-test and extended self-test tests were run, which it passed without any errors.
The HP System Diagnostics from the Startup Menu were run on the memory and hard drive and they passed those tests without any errors.
While waiting for the HP "System Recovery Kit for Consumer Notebook (3 Disks)" Software Part Number 599357-001 to arrive, both Fedora 21 64bit and Windows Vista 64bit were successfully installed on the harddrive.
Both System Recovery DVDs were read on different machines without any errors. This System Recovery Kit supports the notebook's System Id which is 3638, so they appear to be the correct discs.
Now a list of workaround attempts that were suggested.
After the Recovery Manager failed a few times with the same error message, some googling came up with other users mentioning the "TempBASE.WIM was not found" error message. I tried these suggestions that I read about.
Run KillDisk to fill the HD with zeros.
Running Recovery Manager after that failed with the same error message.
Run the CyberLink Recovery Discs Utility (sp44645.exe).
Running Recovery Manager after that failed with the same error message.
Installed Windows VISTA 64bit again and upgraded the BIOS from F10 to F13.
Running Recovery Manager after that failed with the same error message.
Try only using a single 2GB memory card to see if it was a 64bit problem.
Running Recovery Manager after that failed with the same error message.
The BIOS does not have an option to change from AHCI mode to IDE mode.
I don't have a Windows 7 OEM install disc and am trying to avoid spending $100 to buy one.
That is when I decided that it is not a PC hardware problem, but a problem with the HP System Recovery Kit. Here are the details of what I think the Kit is doing.
After running Recovery Manager and getting the error message, instead of just re-booting and letting the "Recovery is complete" message appear, I re-booted with a Linux USB drive and inspected what was on the hard drive.
fdisk -l shows this:
Disk /dev/sda: 465.8 GiB, 500107862016 bytes, 976773168 sectors
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 4096 bytes
I/O size (minimum/optimal): 4096 bytes / 4096 bytes
Disklabel type: dos
Disk identifier: 0xa5dddc41
Device Boot Start End Sectors Size Id Type
/dev/sda1 409600 143013887 142604288 68G 7 HPFS/NTFS/exFAT
/dev/sda2 * 143013888 143833087 819200 400M c W95 FAT32 (LBA)
fsarchiver probe shows this:
[======DISK=] [=============NAME====] [====SIZE==] [MAJ] [MIN]
[sda ] [HGST HTS545050A7    ] [ 465.76 GB] [ 8] [ 0]
[=====DEVICE] [==FILESYS==] [=====LABEL=] [====SIZE==] [MAJ] [MIN]
[sda1 ] [ntfs    ] [<unknown>    ] [    68.00 GB] [    8] [     1]
[sda2                 ] [vfat    ] [SDV ] [ 400.00 MB] [   8] [ 2]
Running gparted shows about 200 MB of unallocated space before the sda1 NTFS partition. The rest of the disk is unallocated after the bootable sda2.
The sda1 NTFS partition has a \SSRD.Log file and an empty \RM\Image directory.
The sda2 FAT32 partition has the Recovery Manager application files in it:
/mnt/sda2:
total 400
-rwxr-xr-x 1 root root 15 Apr 9 23:36 SDV.FLG
drwxr-xr-x 4 root root 4096 Apr 9 23:36 SYSTEM.SAV
drwxr-xr-x 3 root root 4096 Nov 1 2009 BOOT
drwxr-xr-x 3 root root 4096 Nov 1 2009 EFI
drwxr-xr-x 2 root root 4096 Nov 1 2009 SOURCES
drwxr-xr-x 3 root root 4096 Jul 27 2009 TOOL
-rwxr-xr-x 1 root root 383562 Jul 13 2009 bootmgr
The SOURCES directory has boot.wim, and the TOOL directory has all the programs, like Reducer.exe and SM.exe, in it.
After shutting down the Linux system and rebooting, the Recovery Manager then boots from sda2 and displays the "Recovery is complete" message and "Click Finish to restart" button. During this process, it removes the sda2 partition and marks the sda1 NTFS partition as the active bootable partition. When the PC restarts, all that is left is the sda1 NTFS partition with the empty C:\RM\Image directory and the SSRD.Log file, so there is no BOOTMGR to boot with.
The SSRD.Log file logs the tasks that the Recovery Manager performs.
The Recovery Manager runs some initialization tasks and then reads the two System Recovery DVDs. It then calls MergeWimFile which runs SM.exe and starts to merge BASE.WIM with the other BASE*.WIM files. SM.exe merges 20 WIM files with log entries like these:
SM, Success, refName= C:\RM\IMAGE\BASE22.WIM
SM, Success, refName= C:\RM\IMAGE\BASE23.WIM
SM, Success, refName= C:\RM\IMAGE\BASE3.WIM
SM, Success, refName= C:\RM\IMAGE\BASE4.WIM
SM, Success, refName= C:\RM\IMAGE\BASE5.WIM
SM, Success, refName= C:\RM\IMAGE\BASE6.WIM
SM, Success, refName= C:\RM\IMAGE\BASE7.WIM
Then, with only two WIM files left, BASE8.WIM and BASE9.WIM, the log shows:
SM, 13, Set reference file fail
This must be when Recovery Manager pops up the "Reducer C:\RM\Image\TempBASE.WIM was not found" error message.
That narrowed down the problem.
I copied all of the WIM files and the TOOLS directory to a Windows 8.1 system. The two DVDs did not have any errors while being read. Running SM.exe from an admin Command Prompt with the same parameters that were logged in the SSRD.Log produced the same error message. There was an additional error message that appeared in the Command Prompt window:
SM, 13, Set reference file fail
SM, Failure, Can not load imagex 1 from src WIM file
and the TempBASE.WIM was not created.
SM.exe /? did not provide a help message. I could not find any documentation on the SM.exe command.
If I removed three of the WIM files, (BASE7.WIM BASE8.WIM BASE9.WIM) then SM.exe could create the TempBASE.WIM file, but it would fail while merging index 2 of 3 with this message:
SM, 11%, Merge index 2 of 3 Processing
SM, Failed, Export image failed
The TempBASE.WIM is 3,421,518 KB in size after that.
This is where I came to a dead end and cannot think of anything else that I can do. Maybe I'm missing something obvious, but it appears to me that there was some kind of error building this System Recovery Kit and it is not able to perform a factory install on this notebook.
ps
If I can figure out how to add an attachment, I will add the SSRD.Log file. If not, then ask and I will post it as a followup.

Downloaded Windows Assessment and Deployment Kit which contains the latest imagex program.
Running imagex.exe on the BASE7.WIM file on the second System Recovery DVD:
imagex.exe /info K:\PRELOAD\BASE7.WIM
ImageX Tool for Windows
Version: 6.2.9200.16384
Error opening file [K:\PRELOAD\BASE7.WIM].
The data is invalid.
The same error message is shown for BASE7.WIM, BASE8.WIM, and BASE9.WIM.
The other WIM files in the PRELOAD directory, BASE5.WIM, BASE6.WIM, BASE10.WIM, BASE13.WIM, BASE15.WIM, BASE17.WIM and BASE23.WIM, could be read by imagex without any errors.

Yoga 3 Pro - Accessing BIOS, boot menu and System Recovery

The following tutorial will explain the following topics
How to access the BIOS Setup
Choosing a boot menu
Start a system recovery
It is not the idea to explain every single option of the above, since many of them are complex and it would be too extensive for such a tutorial like this.
To execute any of the tasks above you need to press the button marked with the red arrow in the picture below:
Press the button when the Y3P is off! Use a small pointing device, I use the tablet pen of one of my Thinkpad tablets
Once you press the button you will be presented with the following screen:
Use the cursor keys to move up and down, press Enter to choose an option.
1) BIOS Setup
The BIOS is where you can get technical information about your device, as well to change boot parameters and setting up security passwords. Be very careful when changing certain values, since it can affect the way the Y3P works and/or affect performance and security settings.
Information Screen
It gives the hardware details of the Y3P, like CPU, installed RAM, SSD capacity and so on. This is a display only screen, no settings can be changed here:
Configuration Screen
Time and date can be changed in this screen. Furthermore to deactivate the Wireless LAN and enable the Intel Virtual Technology. If you plan to use Virtual Machine software in your Y3P this setting must be enabled
Passwords can be set up in this section. Secure Boot settings can be changed here.
Primarily designed to protect users from rootkits and other malware attacks by blocking unauthorized executables and drivers from being loaded during the boot process, it must be deactivated if you plan to install Linux or having paralel operating systems
Boot Screen
Boot modes can be selected in this screen, you can disable booting from a USB stick or from a network for example
2) Boot Menu
This option is useful if you have Linux installed (using managers like LILO, GRUB, etc).
If you only use Win8 or higher there 's no much you can change.
3) System Recovery
This option will allow you to restore the system to either its factory setup, or to a previous backup done within Windows
A factory set up will leave the Y3P as it was shipped from Lenovo your private data and installed apps and/or programs will be wiped out. So make sure you have an external backup before such a reset

OK article. Doesn't answer my questions.

HP Recovery usb device failed

have a new HP laptop:
HP ENVY 15t-j100 Select Edition CTO Notebook PC (ENERGY STAR)
Product Number: E9W31AV
Several hours after its first boot the laptop failed to load and I got a message saying it can't load win 8.1 os.
(this was two month ago and since then I am trying to recover it without any success).
HP US support sent me a recovery usb device with win 8.1
Before connecting it and starting the recovery:
1. I did a System Diagnostics. All Passed (memory & hard drive).
2. I reset the bios to default factory settings (and change the 'usb 3.0 configuration in pre-os to Auto, in case the usb is 2.0).
3. I connected the recovery usb directly (no hub).
I started the recovery...
I finished the "factory image recovery preparations" stage successfully:
I entered Skip and after that i removed the recovery usb device and continue the recovery by pressing "Continue":
After that the laptop boot and started "Software Installation" stage:
After several minutes it boot again and I got the following screen:
I saved the recovery logs to an external device and this it is saying:
[ 8:49:57.64] Failed to configure RAID0 + SRT
[ 8:49:57.65] Please check C:\System.sav\Logs\RSTPrep.log for more information
[ 8:50:53.50] ------------------------------------------------------------------------------------------
***CTO Error condition has been dtected in [Factory Update] phase !! ***
[ 8:50:53.50] Suggest to create PIN-log and send to TWN PDC NB-PreinPM for further analysis ...
[ 8:50:53.50] ------------------------------------------------------------------------------------------
I opened the file ..\System.sav\Logs\RSTPrep.log and i can see the following error:
RST_BIT=[64]
Disk Controller and Driver's information
Name   : Intel(R) Mobile Express Chipset SATA RAID Controller
PNP    : PCI\VEN_8086&DEV_282A&SUBSYS_1967103C&REV_05\3&11583659&0&FA
Service: iaStorA
Driver : X:\windows\System32\drivers\iaStorA.sys
Version: 12.8.1.1000
Name   : Microsoft Storage Spaces Controller
PNP    : ROOT\SPACEPORT\0000
Service: spaceport
Driver : X:\windows\System32\drivers\spaceport.sys
Version: 6.3.9600.16384
---------- C:\HP\BIN\RSTONE.INI
iFFS=1
[ 8:49:57.32] RStone.ini shows iFFS=1.
[ 8:49:57.32] System supports mSATA/SSD.
[ 8:49:57.48] Get parameter from RST.ini...
[ 8:49:57.56] CACHE_SIZE=0
[ 8:49:57.56] RST_MODE=maximized
[ 8:49:57.56] Get m-SATA bus index...
[ 8:49:57.64] Could not find m-SATA bus...
[ 8:49:57.64] Failed to configure RAID0 + SRT
Here are the full logs on DropBox share:
https://dl.dropboxusercontent.com/u/30077049/HP%20Recovery%20Logs/HP_SSRD_LOG.CAB
I did everything "by the book", got the same errors 5 times for the above scenario and 5 other times for other bios config (enable\disable features).
What is the problem?
It is Hardware issue?
configuration issue?
Something related to UEFI \ RAID ?
Is it possibile to solve it myself?
Is there a tool i can use?
I am living outside the US and I don't have an option to send the laptop to HP lab in the US, but Only in my country - Israel.
The following are my BIOS config screen :
Thank You!

have a new HP laptop:
HP ENVY 15t-j100 Select Edition CTO Notebook PC (ENERGY STAR)
[photo removed because it contained product serial number]
Several hours after its first boot the laptop failed to load and I got a message saying it can't load win 8.1 os.
(this was two month ago and since then I am trying to recover it without any success).
HP US support sent me a recovery usb device with win 8.1
Before connecting it and starting the recovery:
1. I did a System Diagnostics. All Passed (memory & hard drive).
2. I reset the bios to default factory settings (and change the 'usb 3.0 configuration in pre-os to Auto, in case the usb is 2.0).
3. I connected the recovery usb directly (no hub).
I started the recovery...
I finished the "factory image recovery preparations" stage successfully:
I entered Skip and after that i removed the recovery usb device and continue the recovery by pressing "Continue":
After that the laptop boot and started "Software Installation" stage:
After several minutes it boot again and I got the following screen:
I saved the recovery logs to an external device and this it is saying:
[ 8:49:57.64] Failed to configure RAID0 + SRT
[ 8:49:57.65] Please check C:\System.sav\Logs\RSTPrep.log for more information
[ 8:50:53.50] ------------------------------------------------------------------------------------------
***CTO Error condition has been dtected in [Factory Update] phase !! ***
[ 8:50:53.50] Suggest to create PIN-log and send to TWN PDC NB-PreinPM for further analysis ...
[ 8:50:53.50] ------------------------------------------------------------------------------------------
I opened the file ..\System.sav\Logs\RSTPrep.log and i can see the following error:
RST_BIT=[64]
Disk Controller and Driver's information
Name   : Intel(R) Mobile Express Chipset SATA RAID Controller
PNP    : PCI\VEN_8086&DEV_282A&SUBSYS_1967103C&REV_05\3&11583659&0&FA
Service: iaStorA
Driver : X:\windows\System32\drivers\iaStorA.sys
Version: 12.8.1.1000
Name   : Microsoft Storage Spaces Controller
PNP    : ROOT\SPACEPORT\0000
Service: spaceport
Driver : X:\windows\System32\drivers\spaceport.sys
Version: 6.3.9600.16384
---------- C:\HP\BIN\RSTONE.INI
iFFS=1
[ 8:49:57.32] RStone.ini shows iFFS=1.
[ 8:49:57.32] System supports mSATA/SSD.
[ 8:49:57.48] Get parameter from RST.ini...
[ 8:49:57.56] CACHE_SIZE=0
[ 8:49:57.56] RST_MODE=maximized
[ 8:49:57.56] Get m-SATA bus index...
[ 8:49:57.64] Could not find m-SATA bus...
[ 8:49:57.64] Failed to configure RAID0 + SRT
Here are the full logs on DropBox share:
https://dl.dropboxusercontent.com/u/30077049/HP%20Recovery%20Logs/HP_SSRD_LOG.CAB
I did everything "by the book", got the same errors 5 times for the above scenario and 5 other times for other bios config (enable\disable features).
What is the problem?
It is Hardware issue?
configuration issue?
Something related to UEFI \ RAID ?
Is it possibile to solve it myself?
Is there a tool i can use?
I am living outside the US and I don't have an option to send the laptop to HP lab in the US, but Only in my country - Israel.
The following are my BIOS config screen :
Thank You!

Problems with restoring my iTunes library after performing an HP backup and system recovery

Hello,
Last Sunday night/Monday morning, I had to perform a system recovery (from the discs supplied by HP) on my HP Compaq Presario SR5310F 32-bit desktop computer running Windows Vista Home Premium, (on the recommendation of samone at HP) and just backing up my 90+ GB iTunes library took 12 hours (the actual system recovery took only about 2-1/2 hours, the following morning). After the recovery process was complete, I 'restored' the backed-up files by either double-clicking or just opening the first backup file (the one whose file name ends in '.1') and following the prompts, which placed the files into something called the 'System Restore Files' folder. I thought I could just restore my iTunes library by dragging and dropping the music, video and iTunes folder files from this System Restore Files folder back into their original places on my computer, but while the song titles did show up in my iTunes library, whenever I tried to actually play one, an exclamation point would appear beside the song's title and I'd get the error message 'iTunes cannot find the file'; when I clicked on 'Find missing file'--or whatever it's called--the C < Users < [username] < Music folder would open, and it would be completely blank, with only the words 'This folder is empty' appearing in it. (And BTW, before you try to recommend the 'Finding missing content in iTunes' or 'How to find missing music in iTunes' articles to me, I should point out that I did try all of the steps in those articles, but my iTunes library was still completely empty at that point, despite trying those steps; that was why I finally tried 'dragging and dropping all of those files back into the Desktop, Downloads, Documents--yes, some really large download files, not from iTunes, showed up in the Documents folder--and also a couple of downloaded music files--again, not from iTunes--showd up 'loose' [by 'loose', I mean not in one of the folders (e.g., Documents, Downloads etc.) in my [username] subfolder] in my [username] subfolder, after which, I was able to get most of my song and video titles listed in iTunes again, but they just won't PLAY! Also, it appears I'm missing about 5 GB from my iTunes library now, as it's saying that I only have about 85.15 GB worth of files in it, where before I had 90+ GB worth of files in it.)
BTW, I can play the files I moved to Desktop, Downloads, etc. if I right-click on the individual files in these locations and then click on 'Play' or 'Open With', but they just won't play in iTunes.
And one more thing: I stupidly deleted my 2 iTunes podcast file titles after I discovered that these, too, would not play; is there any way I can recover these--and my iTunes library--without performing yet ANOTHER system recovery and starting over 'from scratch'? (But if that's what I'll have to do, I'll do it--or else I'll just give up and start all over again with the new computer I plan to buy over the Labor Day weekend [it'll be a 64-bit Windows 7 computer, I know that much at least], as most of my music was ripped from CDs or else downloaded from places like Bandcamp or Amazon MP3, and these downloads were saved to a series of USB flash drives; I was informed that if worst came to worst, I could redownload my iTunes purchases, but my 2 podcasts will be lost forever, as iTunes doesn't 'keep' those--or words to that effect...)
P.S. The computer I'm using has only a 250 GB hard drive, of which 223 GB were available, I couldn't perform the 'Consolidate' function so I could properly back up my iTunes library, as, what with the accumulated Windows downloads (I got this computer in February 2008) and other programs, I had only a few (< 10) GB free--not enough to consolidate the iTunes library, and second, the computer malfunctioned just prior to my performing the system recovery, so that I could no longer log on in 'normal' mode, only in the various safe modes. A lady at Microsoft told me I could back up my iTunes library by logging on in safe mode with networking (since I could do that, albeit with the error message 'Your account has been loaded with a temporary profile') and pasting my iTunes library to my external hard drive, but when I tried this, I got a message listing my iTunes library as '(empty)' when I clicked on iTunes in 'All Programs', and needless to say, my iTunes library wouldn't even open in any of the safe modes (I don't know whether it was 'just' my computer, or whether the lady didn't know what she was talking about--she does work for Microsoft, after all).

OK, before you moved the iTunes folder did the library contain entries for your original files?
This is the normal layout of the iTunes folders. From what you said at the outset it would seem that, as far as that copy of your library is concerned, it thinks the media folder is C:\System Recovery Files\C\Users\<User>\Music\iTunes\iTunes Media
Not quite sure where you have moved the original set of library files to (that is the five files listed above and the Album Artwork folder) but you should move these to C:\System Recovery Files\C\Users\<User>\Music\iTunes, (leaving everything else in place) then click the icon to launch iTunes and immediately press and hold down the left shift key until asked to choose or create a library. Click choose and browse to the library file at C:\System Recovery Files\C\Users\<User>\Music\iTunes\iTunes Library.itl - fingers crossed this will open your old database, which will be able to find your old files. If that goes well we can look to moving them somewhere more sensible.
tt2

Windows Vista/Service Pack 2-after performing a System Recovery my Hard Drive is full.

     I would like to thank you in advance for your patience. I am new to this forum solution method. I will do my best to explain what is happening with my computer without too much unnecessary information.
     My laptop is 2 yrs old and it all these error messages started popping up repeatedly. Windows Defender wouldn't open, system info errors, I/E crashes and so on. After numerous attempts to fix it myself, I asked Microsoft support for the solution.     M/S Tech Support instructed me to perform a System Recovery, through the startup/F-11 method and so I did. I followed all of M/S instructions and to skip the step for making a set of Backup disks, as well as the Recovery Manager's steps to complete the recovery. After all was done I noticed that all my personal files, (pic's, music, etc...), were gone and that my Hard Drive is out of space. I did a Disk Cleanup and defrag on both the C: and D: drives hoping that it would solve my problem. NOT!!! I have been looking through all the "Trouble shooting" support topics on both MS and HP. I have been afraid of doing any of the MANY suggested steps for fear of causing more damage.  The computer, except for the D: drive delima and Windows Defender not opening, seems to function properly, so I look at that as the real blessing in all this.
     Please help me by telling me that there is a way to fix the Hard drive and get Windows Defender to respond. Most importantly, how to go about getting it done. I just don't know how or why this happened.
     Thank you so much for your help. Nice to know that there are web sites and forums like these to go to for help. I look I look forward to your response.

This excerpt taken from HP manual for your computer.
On some models, you can perform a recovery from the partition on the hard drive from either the Start
button or f11. This restores the computer to it's factory condition.
To restore the system from the partition, follow these steps:
1. Access Recovery Manager in either of the following ways:
● Select Start > All Programs > Recovery Manager > Recovery Manager.
– or –
● Restart the computer and press f11 while the “Press <F11> for recovery” message is displayed
on the screen. Then select Recovery Manager.
Recovery Manager opens.
2. Click Advanced Options.
3. Click System recovery, and then click Next.
4. Follow the on-screen instructions
Does this sound like what you did?
Oh yeah, Your D:\ drive is your Recovery partition and you should never mess with it.
It contains all the information to restore your computer to factory condition.

SYSTEM RECOVERY (F11) is inaccessible after dual-booting Windows 7 and Windows 8.

I dual booted Windows 8 with Windows 7 and now the RECOVERY partition (F is not loading upon pressing F11. It gives me the boot configuration data error. I have it marked as Healthy (Primary Partition) and I am able to access the files via. My Computer in both OS, but not through F11 System Recovery.
The bcdedit log is here: http://pastebin.com/b0Y5Hd1F
My partition letters:
C: Windows 7
D: Windows 8
F: RECOVERY
H: SYSTEM
In Visual BCD, One WRE is set to D: and the other is set to F:. Should i set both to F, which is the actual RECOVERY partition?
[2] The UEFI boot setup is unable to create HP_TOOLS parition because 4 partitions already exist. I don't remember having the SYSTEM partition earlier so maybe that repalced HP_TOOLS?
[3] When I try to create a recovey media, the orange circle filter keeps of going even after I have inserted the an external USB hard drive for it to detect. Does it usually take this long? I am guessing once the recovery media is made I could do system repair from there and get RECOVERY to work?

What is the p/n? Remove the battery and look for it. Post all alphanumeric characters.
CTO means configure to order. That means only you and HP know the notebook's configuration.
The problem you are going to run into is that there is a maximum of four primary partitions allowed by Windows. That is by design. It appears that you removed the HP_TOOLS partition, which was a requisite for the UEFI diagnostics.
Frankly it looks like what you will have to do is put the UEFI environment on a USB stick.
I would create the recovery media on a high quality 16GB USB drive.
The partition schema must be as follows:
1) C: (NTFS)
2) HP_Tools F: (must be FAT32)
3) RECOVERY D: (NTFS)
4) SYSTEM (NTFS) created by the Windows install process
I am not aware of a dual-boot or more schema that allows a UEFI environment with the Recovery Manager accessible from F11. I wish I had better news for you. Perhaps our forum Provost DavidPK knows how it can be done.
I do recommend that you copy the RECOVERY partition to an external disk for safety sake.
If you are able to boot into the recovery manager I strongly suggest that you create your recovery media. If you do not do that you will not have a copy of your operating system and drivers for a plan B. I did not go with the option you used and did not create problems to deal with later.
When I play around with my loaner notebook and configure it to dual/triple boot, I always install a different hard disk and put the original one aside. You can still return your system to its original configuration and then take the hard disk out and use another one to play with. I believe that would be the wisest path to follow.
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

Can't reinstall Windows 7 with Operating System Recovery Disk x120e

Hi,
I dabbled with Ubuntu on my Thinkpad x120e, but found that the dual-boot was unneccessary. I (likely foolishly) followed directions online to use EasyBCD (http://www.makeuseof.com/tag/nongeeks-guide-safely-uninstall-ubuntu-dualbooting-machine/) to overwrite GRUB.
Of course, now Windows won't load! I get an error
Windows failed to start...
1. Insert your Windows installation disc...
2. Choose your language..
3. Click "Repair your computer"
If you do not have the disc, ...
File: \Boot\BCD
Status: 0xc0000098
Info: The Windows Boot Configuration Data file does not contain a valid OS entry.
I got the Operating System Recovery Disc from lenovo (thanks Lenovo for sending it) and copied it to a USB as the computer has no DVD drive. When I start the computer from the USB and select run from USB, it begins to load Windows, then Lenovo Rescue and Recovery 4...but then it crashes and restarts. When I hit f8 and startup in SafeMode, it begins to load the safemode screen, but then also crashes.
Any advice on what to do?? Many thanks.

Hello,
If you are okay with erasing the contents of the hard disk drive, you can try booting to a Windows Command Prompt, running DISKPART.EXE, selecting the hard disk drive, and issuing a "clean" command, which will erase the disk so that the operating system can be reloaded.
Regards,
Aryeh Goretsky
I am a volunteer and neither a Lenovo nor a Microsoft employee. • Dexter is a good dog • Dexter je dobrý pes
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