Making calls on my iPhone/ LockScreen and Message freezing

Hi, ive had my iphone for about six months now, im still under warranty and ive just recently been having few problems that are quiet annoying. My first problem , while making calls i can barely hear what the person is saying to me and they can barely hear me, i dont know if this is a general problem but its been happening for about 2 weeks now. Second, when in my lockscreen and recieving messages my phone just flashes and goes black i then click the lock button on the top and nothing happens.. again... nothing happens then after i like click the button repetitivly it finally come back but doesnt show i have any messagesm and when i go to my messages it doesnt show what the person sent.
Im still under warranty is there any chance of them giving me a new phone?

Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these steps in order until the issue is resolved.
If they do not resolve the issue, take the device to Apple for evaluation.

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Try a reset. Press & hold the Power and Home buttons simultaneously, ignoring the red power off slider, until the Apple logo appears. Then release both buttons. This should not affect any content on the iPad, it is similar to rebooting your computer.

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When in Messages and Mail, my iPhone 5 freezes in landscape or portrait mode. I can continue to type, edit, etc. but can only get it to rotate after pressing 'Home' button or closing and re-opening app. I am running 8.0.2. I notice it most when taking a break for Mail or Messages and turning phone off and when I turn back on. I'm guessing it is a bug and not a hardware problem because I can always get it to clear by just pressing home or closing app.

Hello there, HoosierZach1979.
Great job in coming up with a good workaround for your issue with Mail and Messages. For issues regarding iOS not functioning as expected, the following Knowledge Base article provides a great and practical list of steps for troubleshooting:
iOS: Not responding or does not turn on
If a single application is not responding or stops responding when it opens, you can force it to close.
If the device is unresponsive or if certain controls aren't working as expected, restart your device.
If the device remains unresponsive or does not turn on (or power on), reset your device.
If there is no video or if the screen remains black, verify that the device has enough charge to turn on:
If you are using an iPad, ensure that it's connected to the USB Power Adapter supplied with the device.
Let it charge for at least twenty minutes, then see if it starts normally.
If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
If the screen displays a red battery icon, continue charging the device until the battery is fully charged. Learn more about charging iPhone and iPod touch, or iPad.
If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
Connect the device to your computer and open iTunes.
If the device appears in iTunes, select and click Restore on the Summary pane. Learn more about restoring iOS software.
If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
If the above steps do not resolve the issue, contact Apple.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

I'm having trouble making calls with my Iphone 4. When I try to, the person on the other side can't hear me, and all I can hear are noises. But when I use apps like Viber or Facetime, I can make calls just fine! What may be the problem?

When I try to, the person on the other side can't hear me, and all I can hear are noises. But when I use apps like Viber or Facetime, I can make calls just fine! What may be the problem?

Did you fix the problem? I have the same problem and it has been pain in the neck.

IPhone 4S AND 5S freeze when trying to delete message threads?

I have the newest software available and both phones are up to date.
When I go to delete old message threads, my iPhone freezes. It will let me swipe to the side and clear them, but after 2 or 3 threads it will freeze. I'll be in the Messages section and it will be unresponsive. I will close out of it and then when I reopen it- it says I have 0 messages altogether. I have to literally turn my phone off and then back on to view my inbox again- and the message threads I thoght were deleted are still there.
Does anyone else have this problem, or a way to fix it?

Hello Makayla,
It sounds like you're deleted message threads keep coming back after you restart the devie. I recommend starting by quitting all the running apps on your phone:
iOS: Force an app to close
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
When you have done that restart the device and test the issue again:
iOS: Turning off and on (restarting) and resetting
If the issue persists, backup your device to iTunes and then restore it as a new device and verify that it works.
How to erase your iOS device and then set it up as a new device or restore it from backups
If it does, then restore your backup to either verify it still works and the software just needed reinstalled, or isolate the issue to the backup file itself.
Thank you for using Apple Support Communities.
Regards,
Sterling

Im having troubles making calls with my iphone 5 (MEXICO - TELCEL)

please, any help.. if this is happening in another country, it may help me.
SI ESTA PASANDO LO MISMO CON ALGUIEN DENTRO DE MEXICO, AYUDA POR FAVOR

Hi there,
I would recommend taking a look at some of the troubleshooting steps found at the website below.
iPhone Troubleshooting Assistant
http://www.apple.com/support/iphone/assistant/calls/
-Griff W.

Making calls using the Computers microphone and sp...

We recently dropped our telephone Land lines,
Stupid question:
Can I make local phone calls ( after getting Skype credit ) to call non Skype persons, using the computers microphone and speakers only ?
Thanks

yes you can, but you will need either some Skype Credit, or a suitable calling subscription
https://support.skype.com/en/category/CALLING_PHONES_SKYPEOUT/
http://www.skype.com/en/rates/
Regards,
Neil

I uploaded an ap on my iphone called find my iphone 3g and turned the ap on,, my phone has been stolen,, how do i use my laptop to find my phone? Easy steps please! lol ive looked all over itunes

PS:: and im not sure what an operating IOS is!!

You cannot locate it.
You report it stolen like anything else.
Contact the police and tell them you have been the vistim of theft and need to report it.
Also, change your passwords and alert your carrier.

My iphone overheats and sometimes freezes what should i do?

do i take it to apple or can i just call in

I would make an appointment with the Genious Bar at your local Apple store. Sounds like it could be a hardware problem if you have kept your iPhone wasn't in a hot environment when you got the overheat warning.

IPhone 4 and AT&T shopping experience

My iPhone 4 and AT&T shopping experience
Some of you will most likely think I am crazy but I was up on Monday night thinking about purchasing my new iPhone 4. Sometimes I get excited over the little things in life but I really enjoy my iPhone. I was scrolling all the news sites, reading all the articles about the new iPhone 4 and iOS 4. I ended up going to bed sometime around 2:00 a.m.
Tuesday started off with a text from my boss who is also a iPhone fan. He was telling me at 7:30 a.m. that he had completed his iPhone purchase and that the AT&T system was very slow. He also told me that he decided to have the phone shipped to his house. At this point I am mad because my boss ordered his iPhone before me. I knew I should have gone over the night before and disconnected his internet.
I started my iPhone purchasing adventure around 9:00 a.m. only to find out that AT&T was down. I tried the Apple website and was shot down. I am not sure the exact time but about 1 ½ hours later AT&T was up and running again. I was getting excited again. I logged in and selected my new iPhone and was proceeding to check out when I got an error message. AT&T website was telling me I couldn’t ship my new iPhone to a PO Box and that I needed to update my address before I could proceed with my order. After thing for a long time about what to do next. I decided that going down to the AT&T store was my best choice.
That drive as fast. The local AT&T store is not too far away. I walk in the door and was greeting by a young lady that put my name on the list. To my surprise I only waited about 10 minutes to see someone. I told the man that I was here to purchase two iPhone 4 today. One for me and one for a friend. I was surprising my friend with a new iPhone. The Man told me he would need to do the purchases separately. About 20 minutes later I walked out the door with two receipts for my two new iPhones. I was very excited. This was the first time I saved up the money and was able to pre-order my iPhone. I had planned for the last 4 months and I was going to be like all the other crazy people out there.
I called all my iPhone friends and asked them if they got there order in. I even encouraged a few to get the new iPhone explaining to them how awesome the new camera feature was. For me, I was buying the iPhone for the camera. It is amazing how may picture and videos I take now. All of them on my iPhone. The new camera will be awesome.
Fathers day was the day. This will be one of those fathers day I wont forget for a long time. I was at home, the kids were swimming and I was checking my email. I got 2 emails from AT&T. Both told me that my orders were canceled and I needed to contact AT&T for further assistance. At this point I almost fell out of my chair. After composing myself, I proceeded to call AT&T in hopes that I could get this issue resolved. I was on the phone for a very long time. The Lady I spoke to told me that there was nothing she could do. She told me my order was canceled because I used a DEBIT card to do my preorder. I was very frustrated at this point because no one told me I couldn’t use a DEBIT card. She called the store and and the store wasn’t very helpful. The store told her that everyone was told they required a Standard Credit Card for all preorders. You know, the ones that charge you interest and that you can never seem to pay off. Besides that fact that I don’t have any Credit cards, because I was a good by and got rid of them all 15 years ago. I used the only cards I have and own, my DEBIT card. I have a two checking accounts and I put my iPhone money in the second account so that the money would be there for the entire process. My phone call was over and I was told to take up the issue with the store manager. She told me there was nothing she could do for me. Very frustrated at this point. I asked to speak to a supervisor. A few minutes later I was transfer to a supervisor, I explained my issue and he told me there was nothing he could do.
At this point my fathers day was ruined and my iPhone 4 dreams were over. The only thing I could do was start the entire process over or call the store manager on Monday.
On Monday afternoon I called the local AT&T store (Turlock, CA). I asked to speak to the store manager (Mathew). I told him my story and he proceeded to look up my order. He again, reassured me that he was telling all his employees every ten minutes that they are not taking DEBIT cards. After explaining to him that his efforts seemed to have failed because I was able to purchase not one but two iPhones using my DEBIT card. I also explained to him that the failure in the process was his store. His store was the reason my order was canceled and I needed him to do something about it. The more I talked to him the more I felt he didn’t care about my issues. He was coming a crossed as very cold and had no solutions for me. The more I prodded him the less and less he cared. Finally, he told me he would make a few phone calls and would see what he could do for me. He told me he would call me back on Wednesday.
At this point, I think I will FRAME my two receipts and hang them on the wall so I can be reminded everyday how AT&T don’t care about its customers. I will also print my two cancelation letters and include them in the frame. It is sad how the large corporations don’t seem to care anymore about the individual. They only seems to are about the 600,000 iPhones that were sold that day.
At this point I am very sad and upset. It is amazing how I planned for the last Four months to purchase my phone on preorder day so that I could be like all the other crazy iPhone fans out there and get my new phone on the first day. I am starting to realized that there is not going to be an iPhone for me on Thursday.
Today is Wednesday and I am dreaming that the local AT&T (Turlock, CA) manager will give me a call with good news. I was hoping he would tell me that he was going to set a phone aside for me because of the horrible experience I have had so far. Most of the day has come and gone. So I picked up the phone about 2:00 pm and call the AT&T store, I asked to speak to Mathew. He proceeded to tell me that there was nothing he could do for me. Again, I was getting the feeling that he really didn’t care about my issues and concerns. I have hit a brick wall and my day was going down hill. I am surprised how my emotions were getting the best of me. I was surprised how not getting my iPhone would affect me. Come on, this is only a phone.
My day just got worse. My two friends just sent me a test message saying they just got there iPhones in the mail. Come on, it is only Wednesday and they already have them. Now they are sending me all sorts of messages about how cool the new iPhone is and how excellent the new camera works. Bah humbug, I didn’t respond to any of them. I was so completely upset at this point. Again, I was amazed as to how much this whole ordeal has upset me.
One last try, I called the AT&T customer service. The lady was very nice to me and told me that she would help me but I know it wasn’t going to end well. In the end on Wednesday afternoon, I was shot down again. I decided it was time to move on or find something else to do. So I went to the movies and watched “The Karate Kid”. After the movie was over, I went home and went to bed. I think I ended sleeping for 12 hours before I got up on Thursday for work. Sometime during my evening, I figured I would try to plan another order for a new iPhone. Even though I am ****** at AT&T, I still want an iPhone. To my amazement, they wont let me, they are experience technically difficulties.
Thursday morning. Today is the big iPhone launch. Normally every morning I turn the TV on and watch the news in the morning while I get ready for work. Today, no TV. I didn’t want to hear about all the new iPhone excitement. I am having a very bitter day.
I am having a very bitter day but I love Apple products. After getting to work, I took a few minutes to try and preorder my phone again. And again, AT&T was broken. When started this process on June 15. I had huge hopes and expectations to get my new iPhone on June 24. Today is the 24 and I will be very luck if I can get my new iPhone by July 15. I am not sure when or if I will bother to purchase a new iPhone. I am not sure if I even care anymore.
I am still ****** and will be ****** for a long time to come. AT&T has shown its true side again. I am only one person and AT&T has millions of customers. Sometime you need to remember the small people out there.

update...
I am not one to give up. So I called AT&T today. Now they are telling me they canceled my order because they were unable to fulfill my order. Basically, AT&T told me they sold out so they canceled my order so I can proceed to reorder again. It took them 4 days to realize this. I will be lucky if I get a new phone by Christmas. I am sure they will find a way to cancel my order again.
Again, I argued, how is this my fault. I placed my order at the store around 11 a.m. Pacific time. My friend ordered his phone online sometime after me. He got his but my order was canceled. AT&T tried to explain to me that they sold over 600,000 phones, almost 500 per minute during there peak. Again, I asked, how this was my fault.
I can understand over selling the phone. It is a great product. There is no reason to cancel my order. You adjust my order and tell me you will let me know when my phone will be in. I would have been mad that my phone was going to be late but I would have survived. At least I would be getting one.
At this point, I have no order and AT&T or Apple website will allow me to order one. I just want to get in the QUEUE for one.
Frustrated.

I continuously have a problem making calls where I have to activate then cancel the speaker phone button. Normally happens when calling landline phones but sometimes mobile. Any fixes?

I continuously have problems making calls from my iphone 4S. When I place a call and press send, you hear nothing until I turn on and off the speaker button and then you hear the ring tone or the person answering. This happens normally on land line calls but does occur when calling mobile phones somethimes. Is this a common problem or is there a fix for it? Thanks

I am having the same problem. Usually happens after I make consecutive phone calls.

I cant make a call from my iphone 5

I cant make a call from my iphone 5 , and I reset it but it doesnt work until now . what should I do ?

Hi, Abiapar, and welcome to the Community,
Please remember this Community is not a branch of Skype Customer Service, as is noted in our Community Guidelines. We here in the Community are not authorized to access Skype accountholder files or records. To request a refund, please contact Skype customer service directly.
Regards,
Elaine
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I am having problems making calls and sending text messages and now getting my iphone activated.

I have a iPhone 4 and I had problems sending texts and making calls so I got a new one. I then gave my boyfriend my old iphone snd told him if he could get it to work he could have it. For some reason we are having problems getting it to activate. it wont let us make calles to verizon or anything on it. I do still have a warranty on the phone so would I be able to send it in and get a new one? or how does that work?

Take the device to Apple for evaluation.

When receiving phone calls, the background apps play through the speaker making it impossible to hear the person on the other line. How do i fix this? This started happening on my iphone 4 and now i have the same problem with my iphone 4s.

I once had a phone call in the middle of a trip. I was listening to my music and phone rang. It was work calling. I answered the phone and the music continued to play. I had to tell the person to hold, then i had to use multitask to find the app and manually turn it off. Once that was done, i retrurned to the phone call to find out that when i receive an email it too plays through the speaker while i am on the phone. Why wouldn't it mute these things while i am making a phone call? Is there a setting for this? It seems to me that this only happened since IOS 5, but i can't be 100%. What i am 100% on is the fact that it happened on my Iphone 4 and is now happening on my Iphone 4s.

The music continued to play with the iPod?
If so, when a call is received while listening to music with the iPod, when the call is answered the music should be paused. When ending the call, the music starts playing again from where is was paused.
There is no automatic mute with notifications for received email or messages while on a call and there is no setting for this.

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i have iphone 4 32gb. the internet and messaging and other application are working properly but while making or receiving calls it gets hanged.the model no is MC605ZA.

Have you taken the basic troubleshooting steps recommended in the User Guide?
What happened after you took those steps?
What exactly have you done thus far to troubleshoot?

Making calls on my iPhone/ LockScreen and Message freezing

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