Making payment online is impossible!

I've been trying to make a payment online for the last hour unsuccessfully, the screennshot bellow shows the error tough all the inormation is correct:
Your Verizon Account Information has changed since your previous login to 'Pay Bill.'
For security reasons, please re-enter your 'Verizon account number' and 'Billing Zip Code' below as it is shown on your most recent bill.
Verizon Account Number {edited for privacy}
Billing Zip Code 07086
The Verizon account information you filled out does not match our records. Please try again or contact Verizon customer service.
I called your customer service (KERRY) at 2:10 P.M (8/31) and ended being put on hold for transfer but instead was rerouted to an initial customer service initial call
I don't understand how your system was designed around wasting customer's time, and wasting money. Any company would be eager to get customers payments but not Verizon.
Now I'm not paying a charge for a phone payment if I can do it online!
It's very sad to see a good company with great products loosing market share because of incompetent and poor customer service.

Sorry you are having difficulty, an agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information to help you resolve your issue.

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Can't make payment online

The website will not allow me to make payments online and I can't find a phone number anywhere. Please help.

Hi lgilner
Sorry you are having difficulty making payments online. An agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information or to help you resolve your issue.

Website problems making payment

I initiated a payment online and the webpage got hung up between making the payment and the confirmation process (steps 2 and 3). So, I do not know if the payment goes thruough after waiting about 10 minutes (which is ridiculous) and the "wheel" is still spinning.
Have you all had this problem reported before, and if so what is being done to fix it?
Carlos {Edited for privacy}

I initiated a payment online and the webpage got hung up between making the payment and the confirmation process (steps 2 and 3). So, I do not know if the payment goes thruough after waiting about 10 minutes (which is ridiculous) and the "wheel" is still spinning.
Have you all had this problem reported before, and if so what is being done to fix it?
Carlos {Edited for privacy}

Customer as Vendor --while making payment f110 how to deduct line item wise

Dear all ,
My Requirement like this please help me come out this issue.
we have 5 company code , we have created customer as a vendor.In one company code ,for eg(10000 is a customer and mean time same as Customer as Vendor(10000) in another company code.
Now we have raised customer invoice ,
For eg   10000 for fertilizer.
              10000 for Drip irrigation
              20000 some loan.
These transaction incurred in one company code.
In other company code these customer as a vendor ,
Here we have enter Vendor invoice,
For ex Invoice amount is 70000.
while making payment i want to deduct this amount from customer invoice amount.
like in 10000 for Fertilizer in that ,I want to deduct partial amount in line item level for different purpose.
How to deduct this amount .and how to map this scenario in the system.
Please guide me come out of this issue.
Thanks in advance
Regards
Girish.

Hi
vendor and same as a customer functionally is possible with in one company code. in that case you will be able to clear the customer open items when you are doing the vendor payment.
but in my knowledge this functionally is not possible with other company codes. as per your query you are maintained the vendor in one company code and customer in another company code. you want to clear the line items with one transaction in F110.
i think its not possible. becuase payments and receivables are with in company code.
Regards
Ram

Can't increase monthly payments online

I've just tried to up my monthly payments online but I got an error message and was advised to drop the payment amount instead of increasing it.
I guess it's because I have a good credit balance at the moment, but the thing is, I know I have used a lot of BBtalk calls and extra broadband usage recently and expect to for the foreseeable future so I want to increase the monthly payments now rather than be faced with a large bill later on.
Has anyone else encountered this problem?
Del.
Solved!
Go to Solution.

Hi Djh22
It's not really how direct debits work on the Monthly Payment Plan system, on this system you don't really get a bill its more of a statement as because your on Direct Debit you don't receive things like reminder bills.
If you really want to increase the amount I can try to do this for you but the system does tend to decrease again if there is a high credit balance on the account.
Either way if you email me at [email protected] with your account details and the amount you would like me to increase it to.
Cheers
Stuart
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

Input credit on Service tax after making payment to vendors

Dear Friends,
Vendor invoice has been entered with Input service tax and payment has been made to the vendor. After making the payment, it is only clearing the vendor balance and not the input service tax G/L accounts entered on the invoice.
We tried to implement deferred tax functionality (RFUMSV50 program), but here most of the input tax codes are based on the combination of Service tax with VAT. Hence we couldnt proceed further as deferred tax functionality is not applicable for VAT portion and applicable only for Service Tax here as it is a service based industry. In short, the requirement is Input credit can be taken for Service Tax only after making payment to the vendor.
Could you please let me know is there any mechanism where we can identify whether vendor invoice has been paid or not from the Input Service Tax GL accounts (either in FBL3N or FAGLL03 tcode). Based on that if the document is cleared, then my client will only take all the cleared documents' input service tax amounts and will set off with the output service tax.
Regards,
Dwarak.

HI,
Kindly go through the SAP note no.921634 & do the configuration accordingly.
Regards
Anuj

Debit Items not getting picked while making payment with F110

HI,
When making payment with F110, items with Debit balance is not getting picked.
Example:
Payment method is assigned in the Maser data.
For a particular vendor one item has a credit balance- posting key 31.
We have posted another JV with F-02 and debited that vendor with Posting key 21. (Payment Method is not entered in the line item)
When we run F110 the credit balance is picked and debit balance is being shown in exception list.
When we got to FB02 and insert payment method in debit line item and then again run the F110 then system pickes all line items and pays the net amount.
The question is why system is not considering Payment Method from Master Data in debit line item, while in credit line item it is picking payment method from the master data.
Do I need to do any setting for it so that it should automatically take payment method from master data even in case of Debit line items.
Regards
Sanjay

Hi All,
Thanks for your quick replies.
But it does not solve my problem.
When I am not assigning any payment method to either Debit or credit line items, system picks (payment method from Master data) for only credit line items and ignores debit line items.
But the problem is that when I assign payment method to debit line item (which is similar to what has been assigned to vendor Master Data) system groups both debit and credit line items and makes payment of only net amount.
My question was why system considered the debit line item for making payment if I manually enter payment method in the line item, if system has been designed only for out going payment. In my opinion It should have reacted similarly irrespective of whether payment method entered in the line item or not.
Regards
Sanjay

How to reflect a new field in Bank data while making payment through F-53?

Hello Experts,
How can i reflect a new field (payment reference) in bank data while making payment through F-53?
I have tried to do it by Field status group(OBC4) but the same is replicating in vendor invoice but not in vendor payment.
I tried it at both level,fsg anf posting key,But no use.
Is there any other process to make available and required field in BANK DATA of vendor payment?
Please suggest .
Regards,
Sumeya offrin

Hello Sumeya,
Please consider note 145864 which explains what you have to do to
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activate the flag 'Payment reference as selection criterion'.
This is valid for incoming payment; please test if the same procedure
is valid for outgoing payment as well.
I check the issue, and unfortunately these function seems to not be supported for vendor open items.
When you try to select the 'Payment Reference' in Additional selections
the following messages is arised:
'No account specified, items selected via document no. or reference'
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For additional reference you can check the note 451105.
The note made clear that the specification of an account is required for vendors during the selection via payment
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Kind Regards,
Fernando Evangelista

Credit Card and Paypal Payment Online?

Hi All,
As I understand it, you can use multiple payment types on a purchase at BestBuy.com, but you are limited to only one credit card per transaction.
I have an Amex gift card, that I believe Best Buy would consider as a credit card, that I would like to use on a purchase, but it is not enough to cover the whole cost. Can you make a payment online using a credit card and Paypal (that way the purchase is using only 1 credit card), or are you limited to just one or the other?
Thanks.
Adam

Hi there Adam,
This is a fantastic question! You are correct that a gift card branded with a major credit card logo, such as American Express, would be considered a credit card by our system. Sadly, you wouldn't be able to combine a credit card payment with a payment from PayPal as well. I apologize for any disappointment that this news may bring you. With that said, you may combine PayPal or a credit card payment method with Best Buy gift cards or My Best Buy rewards certificates. For more information, check out our Payment Methods page on BestBuy.com.
Cheers,
Tasha|Social Media Specialist | Best Buy® Corporate
Private Message

Customer document number not picked while making payment

Hi guys
we have one vendor the same vendor as customer also. while we making payment to vendor customer document document number not picked,, the erro message comes.. " NO APPROPRIATE LINE ITEM IS CONTAINED IN THE DOCUMENT"
But we already assigned the following:-
1) In Vendor master data, Customer code has been given
2) In Documnet type KZ, we select vendor also.
But still the customer document not picked while making payment
Pl Help me out.
Regards
K.Gururajan

Hi,
Check the following:
1. The check box clearing with customer and clearing with vendor has been selected in both the masters in the payment transactions tab.
2. Ensure the vendor is not locked up in any payment proposal in F110.
Thanks
Aravind

Validation for bank while making payment to Vendors

Hi All,
We want the system to validate the bank balance while making payment to Vedors via f-53,f-58,f110 or any other payment transaction,
Eg;
Available Balance in Bank ; 25,000/-
Payment to vendor must be restricted to max of 25000/- or less than 25000/-
The system must allow us to make payment more that the available bank balance(less the minimum balance that has to been maintained at bank).
Where & How can i capture this requirement in the system.
Appreciate your responce in time and your patience too
Regards

Dear Raghu,
Thanks for your reply.
Our requirement is not the minimun bank balance.
Our requirement is that the system must not allow us to run any payment beyond the available amount in the bank account.
for eg : if we have 10 lacs as on day in our bank account,we must be in the position to make payment to vendor to max extend of 10 lacs only not more than that.
At present the system not having any control in this.....
How can i do it in OB28...bcoz we have 5 account.1.Main Bank,2.Chq Incoming,3.Chq Outgoing,4.Cash With drawal & 5.Cash Deposit.
Can you let me know how can we bring this in the system to validate the out going payment.
Regards

PRIORITY OF BANK WHILE MAKING PAYMENT-REG

Dear Friends,
The details of Bank are being furnished in 1. Vendor Master, 2. In PO and While making the Payment.
Which one has got priority while making payment.
Thanks and Regards,
C.M.SATHISH KUMAR

Bank details furnished in Vendor Master are details of Vendor Bank to which Debit or credit to be made and not our Bank.
In PO, I never saw any Bank details maintained. could you please provide Tab where this details are present.
Bank details given while payment is the correct Bank that belongs to Company.
Hope this helps..

Error FRM-40735, ORA-04062 While Making Payments

Hi, while making payments it raised following errors:
FRM-40735:POST-FORMS-COMMIT trigger raised unhandeled exception ORA-04062these are steps in navigation:
invoice >> action 1...pay in full>>>payment method (bill payables)
does anyone know how to overcome this error ??
thx

Was this working before? If yes, any changes been done recently?
Do you have any invalid objects in the database?
Please see these docs.
Receipts Workbench Error: Listing of ORA Errors [ID 1364345.1]
Receipts Workbench Error: Listing of FRM Errors [ID 1361887.1]
Thanks,
Hussein

Hi, dragging jpeg files into i-movie - the selection of jpegs is repeating certain photos and not featuring others, making the entire sequence impossible to view. PLEASE HELP!

Hi, I have been dragging jpeg files into i-movie all week without issue. Now all of a sudden, the selection of jpegs I'm dragging is repeating certain photos and not featuring others, making the entire sequence impossible to view.
Please help, this is urgent for a funeral tomorrow! It didnt happen with any of the other family tributes, they all worked fine.
Many thanks,
Ruth

It worked! Thank you! I finally just finished about 20 minutes ago! It took over 26 hours to complete the process you described, but I stuck with it and it worked. I am glad I didn't give up or "forget it" as some might have suggested. That would have set me back until tomorrow!
Ultimately, it turned out there were 45,910 jpgs created. No wonder it took so many hours to render/display them all. It ended up being about 10 hours before it seemed they were all rendered but the process between them displaying and being able to start really deleting them took a few hours because partly I was asleep and also partly it took forever to do anything. Any action as simple as selecting and right-clicking to Get Info, or emptying the trash, would take 20-30 minutes, a couple times longer. The clock stopped many times for 20-30 minutes at a time, a few times over 30 minutes, before catching back up. My cursor never froze which is what really kept me going, although it was a spinning beach ball for most of the time. I was never so relieved to see my regular cursor as opposed to seeing a spinning beach ball as I was early this morning after about 10 hours!
Once I was able to open a Finder window and select all 45,900 files (I had already deleted 10 in the previous couple hours during experimenting of trying to figure out what would work best), then right-click and select to move all the files to the trash, the process of moving them to the trash took 4.5 hours. Then deleting them from the trash took a couple minutes. There were 21.4 GB!!! No wonder the whole process took 26 hours!
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HT1657 what is the security code that is asked while making payment?

getting problems while making payment.

The security code is the CVVN number for the card. Mastercard and Visa, it is a 3 digit number on the back side of the card near the signature block. AMex is (i think) on the front. No idea for Discover..

Making payment online is impossible​!

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Making payment online is impossible!