Malformed Topic.

I have a webhelp project that, if run on my pc, generates a
word document flawlessly. However, on a co-worker's machine, the
project throws a "malformed topic" error, and skips the rest of the
topics in the TOC.
Since it runs properly for me (and I didn't create the topic
in question, or the project) I'm going to presume that the problem
isn't actually the topic.
Any votes as to if I should reinstall RH, Word, or both?
(Version x5.0.2)

quote:
Really not sure about this one. What happens if you both open
one of the supplied projects and try to generate a printed output?
Does it work OK on your machine and not your colleagues? Similarly
do you have another project to test?
Both of you are working with the project on your respective
hard disks and generating the printed document to your hard disks?
That's correct: the project, when copied to my harddrive from
my colleague's, creates a Word doc without a problem.
All other projects have been no problem at all, which is why
the head scratching!
quote:
Also please confirm that Word SP2 was applied before RH was
installed? If not, then uninstall RH and reinstall that. Leave Word
alone.
Yup, we installed in the right order.
This process has been working for us for months, and now just
this one is going kablooey. Or projects are all one-offs, created
specifically for each client (common html files, a new project for
each one).
This one is particularly large, at over 1200 pages of Word
doc when it's done generating. Until I got it to generate without a
hitch on my PC, I was suspecting a file size limitation on
Word.

Similar Messages

  • Malformed topic error - RoboHelp 9

    Hi,
    After checking out every suggestion on dealing with this error with no luck (including Peter Grainge's print issues and every other posting on malformed topics), I am at a loss - any help/suggestions on a solution would be GREATLY appreciated.
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    I encountered a Malformed Topic error message that I eventually resolved after trying many of the suggested resolutions.
    Here's what I tried that did not resolve the problem:
    Cleaned-up the HTML generated by the MS Word document <Word 2007>
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    Also of interest, the large document did contain many tables, which probably aggravated the condition (malformed topic)
    The environment
    I use RoboHelp Version 9.0.2
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    Use Visual Source Safe
    Have 351 Topics
    Printed doc approx. 850 pages
    Source docs are MS Word 2007
    Use RH Style Sheet and applicable Word settings
    I hope this info will help you determine which resolution is right for your situation!
    Cara
    Tech. Writer
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  • A better way to deal with lost hyperlinks when converting Robohelp to Printed doc?

    I have inherited a 750-page manual that is
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  • Export to Word fails

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    ===========================================
    As you see, this is full of Warnings - I think it reports every topic as Malformed.
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