Malware has taken control of my safari browser - how do I remove it?

I clicked on an tile in Yahoo! when shopping for rice and malware or malicious adware was installed and took over my Safari browser. Now it claims to be the FBI Cybercrime Division and says I have child *********** and demands I pay for a MoneyPak product to unlock my browser. It claims my content has been encrypted. I cannot access any tabs or Preferences in Safari. How to clean this out of my system? What other damage has it done? Thanks!

The Safe Mac » Adware Removal Guide
Helpful Links Regarding Malware Protection
An excellent link to read is Tom Reed's Mac Malware Guide.
Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.
See these Apple articles:
  Mac OS X Snow Leopard and malware detection
  OS X Lion- Protect your Mac from malware
  OS X Mountain Lion- Protect your Mac from malware
  About file quarantine in OS X
If you require anti-virus protection Thomas Reed recommends using ClamXAV. (Thank you to Thomas Reed for this recommendation.)
From user Joe Bailey comes this equally useful advice:
The facts are:
1. There is no anti-malware software that can detect 100% of the malware out there.
2. There is no anti-malware that can detect anything targeting the Mac because there
     is no Mac malware in the wild, and therefore, no "signatures" to detect.
3. The very best way to prevent the most attacks is for you as the user to be aware that
     the most successful malware attacks rely on very sophisticated social engineering
     techniques preying on human avarice, ****, and fear.
4. Internet popups saying the FBI, NSA, Microsoft, your ISP has detected malware on
    your computer is intended to entice you to install their malware thinking it is a
    protection against malware.
5. Some of the anti-malware products on the market are worse than the malware
    from which they purport to protect you.
6. Be cautious where you go on the internet.
7. Only download anything from sites you know are safe.
8. Avoid links you receive in email, always be suspicious even if you get something
    you think is from a friend, but you were not expecting.
9. If there is any question in your mind, then assume it is malware.

Similar Messages

  • Bing has suddenly taken over on my Safari browser and how do I get rid of it?  I have Safari 5.1.8 on OS 10.6.8

    Bing has suddenly taken over on my Safari browser and how do I get rid of it?  I have Safari 5.1.8 on OS 10.6.8

    Safari  > Preferences > General > Default search engine:
    Click inside the box and select Google from the pop-up.

  • At night, as soon as I plug my iphone to be recharged, my iphone starts behaving abnormaly.  It is like somebody has taken control of it.  I see the screens moving, music starts playing and then stopping, etc.

    At night, as soon as I plug my iphone to be recharged, my iphone starts behaving anomaly.  It is like somebody has taken control of it.  I see the screens moving, music starts playing and then stopping, etc.  I have noticed that several nights.  What I do is in Settings is to change  into Plane Mode, thinking that, may be if I do that, somebody that has taking control of it will not be able to download data.  Yesterday night, I was awakened by an alarm, whose setting I did not changed. When I looked over, the alarm screen changed to Settings and the Plane Mode changed alone in front of my eyes, from on to off.
    I have not observed such a situation during the day. Only when I plug the cable.
    I suspected that may be there is no Trojan installed. May be the cable, which is a spare cable, has been modified by a hacker, and it has electronics installed in the connector.  But tested with the original cable, and the behavior was the same, as described above.

    Thanks Meg for your reply.
    It could be that both cable are bad. But, anyway, you would not expect any of these manifestations, even with a bad cable. I had bad cable for my 4s, and never saw such a thing! 
    I contacted by chat the support of Apple.  They told me that this behavior could be a software problem and recommended me to do a full recover of my iphone. That meant, putting in at the factory conditions and recup all the data from the backup.  I did that, and the behavior did not change.  The backup was made with the data of my PC, not icloud.  Tomorrow will try with icloud and check if that will work. 

  • I cannot scan on my Mac OS X Yosemite 10.10.1 as another device has taken control of my scanner

    I am attempting to scan on my HP F4280 (which worked fine previously), and am getting a message that I cannot scan because another device has taken control of my scanner.  
    I don't know how to correct the issue and I would appreciate anyone's advice who has experienced this with the same OS.  
    Thanks!
    This question was solved.
    View Solution.

    Hi Janelopi,
    I understand you are unable to scan as you are getting the error message, "Another program has control of the scanner". Take a look at the following support document, An 'Another program has control of the scanner' Message Displays for HP All-in-One Printers. Go to the Mac OS section and work through the solutions provided. Hopefully this will be of help to you. Best of luck. Have a wonderful day.
    Ryan1216
    I work on behalf of HP
    The advice and opinions given here are my own and not those of HP

  • TS1702 Hello! Can I get something like the story of the safari browser, if it was removed?

    Hello! Can I get something like the story of the safari browser, if it was removed?

    NEVER MIND!  I FOUND THE ANSWER! 

  • I lost my safari browser how do i get it back?

    i lost my safari browser how do i get it back?
    I was reverted to firefox and my safari is no longer in my dock...it just disapaered about a week ago off both my dock and my screen...?
    Please advise. Thanks!

    Safari > Preferences > General
    Default web browser:
    Click inside the box and select Safari.
    Best.

  • My antivirus(macfee) has blocked me from using firefox browser. how do i unlock it?

    my antivirus(macfee) has blocked me from using firefox browser. how do i unlock it?

    Several tried to but no one seemed to understand the real problem.
    I COULD, because it was mine too. So it follows the only ultimate solution:
    1. Open Firefox
    2. On the address bar, type – about:config in the URL. Press Enter.
    3. You will be warned about Warranty. Click on “I’ll be careful…”
    4. On the Filter dialog box type – search.conduit
    5. It will display all related entries. Right-click on Preferences Name and Reset.
    It worked for me, after trying a dozen of "fake" solutions. ;)

  • I have an app labeled productivity. It has taken notes and iTranslate inside. How do I get them out?

    I have an app labeled productivity. It has taken notes and iTranslate inside. How do I get them out?

    You shoudl really read the manual.
    You move them as you would any other app.
    iPhone User Guide (For iOS 5.1 Software)

  • Hello  i have installed above CC   and without my knowledge the machine has now adobe cc and cc 2014  how can i remove the CC and move the lug ins to the new CC 2014

    Hello
    i have installed above CC
    and without my knowledge the machine has now adobe cc and cc 2014
    how can i remove the CC and move the lug ins to the new CC 2014

    Hi
    well could you confirm me, the plug-ins you have installed in Photoshop cc, are you able to use the same in the Photoshop cc 2014
    you just have to remove the Photoshop cc from the add or remove program in the control panel
    and you can go to this link and copy all the plugins to the Photoshop cc 2014
    http://glyndewis.com/plug-ins-adobe-photoshop-cc-2014/

  • I have just run ClamXav and it has detected a trojan Bredolab-2. How do I remove this please?

    I have just run ClamXav and it has detected a Bredolab-2 trojan. How do I remove this Trojan please and is it an issue for a MAC?
    Thanks in advance.

    If you are running v10.6.7 as your profile indicates, you can update to v10.6.8 which includes malware protection.
    About the Mac OS X v10.6.8 Update
    Mac OS X 10.6.8 Update

  • I have more than one photo backup on my computer now itunes has downloaded three of each photo. How do I remove duplicates

    I have more than one photo backup on my computer now itunes has downloaded three of each photo. How do I remove duplicates?

    Wich version of iPhoto do you have? You need iPhoto '09 or '11 to order prints.
    Make an album of all photos you want to order in the same order.
    Then select all photos at once, when you use Share > order prints.
    You should see a panel like this, where you can mark the quantities. The screenshot is from iPhoto 9.6:

  • My iPhone has two computers in (iTunes wifi sync), how can I remove one of them without using it ?

    Hello everyone.
    My iPhone has two computers in (iTunes wifi sync) how can I remove one of them without using that computer?
    because that PC stopped working so I had to recover it. Now everything is gone on that PC.
    Also I bought a new computer (MacBook Pro) and I use iTunes on it in the mean time. Now I want to remove the old computer!
    here is a photo of my (iTunes WiFi sync)
    is there any way that I can use to do that?
    Thanks

    Hello,
    Did you ever find a solution for this ?
    I have the same issue and i dont know how to fix it.

  • My mac book pro has duplicate photos in my photo library how do I remove the duplicate photos?

    My mac book pro has duplicate photos in my photo library - how do I remove the duplicate photos?

    Duplicate Annihilator
    iPhoto AppleScript to Remove Duplicates
    via Old Toad reply in this thread: https://discussions.apple.com/thread/3122008

  • My friend has Mozilla Firefox and Malware has taken over her computer and she cannot open any program. How can she rid her computer of this awful site?

    MALWARE HAS INSTALLED ITSELF ON MY FRIENDS COMPUTER AND NOW NO OTHER PROGRAMS WILL OPEN

    Do a malware check with some malware scanning programs.<br />
    You need to scan with all programs because each program detects different malware.<br />
    Make sure that you update each program to get the latest version of their databases before doing a scan.<br />
    * http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
    * http://www.superantispyware.com/ - SuperAntispyware
    * http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
    * http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
    * http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
    See also:
    * "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

  • Safari browser-how to keep tabs all in one window

    How do I keep the tabs all in one window like you do with the Opera browser. It's the one thing keeping me from using Safari. I asked this question about one year ago and I tried something but it didn't work and then it caused problems with my Desktop and with other functions of my computer. Since then, I have updated the operating system (10.6.8) and the Safari browser 5.0.5.
    Is there an easy way of doing that? I often have 30 or more tabs open at the one time and I do not like to scroll or use the arrows or whatever to see the last ones. I prefer to have them in the one window.
    I am asking because I found Safari the fastest browser to use and would like to keep using it. The tabs thing though is the deal-breaker for me.

    I don't need a keyboard shortcut; I want to see all the tabs in the one window. I don't want to have to click on the arrow to see the other tabs.  
    For example if I open thirty tabs, I want to see all 30 tabs at the top in the one window. So I can click on any tab to open it right in the window without having to click on the arrow to get a list of tabs.
    And how did you create those 30 tabs in the first place?  Once upon a time you opened them one by one (cmd-t or open a link into a new tab).  And they must have been layed out one next to the other.  But there's a limit and that's you browser's window width.  So the browser must make some convention to handling a large number of tabs.  Safari shrinks the titles up to some minimum and then creates a list for the excess.  I use firefox and have an addon (TabMixPlus) which allows me to have all my tabs in multiple rows, for example,
    Maybe safari has an addon to do this, maybe not.  A quick google search did not turn up any safari addon for this.  So if there isn't any, you'll just have to decide if you can justify safari's "faster" speed with the inconvenience of selecting some of the tabs from a list.

Maybe you are looking for

  • Has anyone had trouble manipulating Nikon D750 raw image (NEF) in Aperture version 3.6 on Yosemite?

    Has anyone had trouble manipulating Nikon D750 raw image (NEF) in Aperture (version 3.6 500021000000000.3, Digital Camera RAW 6.0 - Build 761.5, Digital Camera RAW support 6000 - Build 136.1) I used to be able to manipuplate Nikon Raw (NEF) images fr

  • SPEL: Can I use java expressions for complex rendering?

    Hi I would like to avoid complexity in extending controllers and VO's in iProcurement by adding some rendering control to my page attributes such that the value of "rendered" is a more complex SPEL function. E.g.: normally I could use: rendered="${oa

  • Workflow Parked Post Document

    Hi We have confired standard FI workflow for Parked post document. When we parked the document email is sent to the approver at his SAP inbox. When he releases the parked document still it does not post and he has to call again the document and click

  • Embed characters in multiple fields

    I'm trying to find an easy way to embed characters into dynamic text fields, rather than manually doing it to over 100 fields. I've googled a bit, with no luck. any ideas on something that might help? Thanks.

  • Business requirment in MM

    Hi, I have  business requirement. buying goods from Vendor A with Rs 100 and selling this to customer B with 30% margin buying  goods from Vendor A with Rs 100 and selling this to customer C with 10% margin buying  goods from Vendor B with Rs 200 and