Malware issues
A couple hours ago I received an alert from MalwareAntimalware telling me it had stopped a 'potentially dangerous program frm installing itself' on my Skype account. It gave me further information regarding program number, Type, Port, and Process.
I immediately went to my Skype account and changed my passwords and did a bit of cleanup but this makes me a little more than anxious and I wasn't able to send an e-mail to Skype Support for some reason to report this.
Might someone please advise me/Help me resolve this issue?
Thank you ,
Leeflea51
Hi, leeflea51,
Here is how to reach Skype Customer Service: https://support.skype.com/en-us/faq/FA1170/How-can-I-contact-Skype-Customer-Service
Email - follow the steps below to submit your support request to us by email:
If you are a Skype customer, you can contact Skype Customer Service as follows:
Click this link and sign in with your Skype Name and password.
Select the topic you need help with and the problem you are having. Some information is displayed that might help with your problem.
If the information doesn’t help, click Continue support request.
Select your contact method.
If you chose email, enter your details, describe your problem, and then click Send support request. We'll get back to you as fast as we can.
If you have not already done so, please run your anti-virus/malware/spyware software using the latest virus signature files. Kudos to you for pro-actively changing your password!
Regards,
Elainem77
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Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!
Similar Messages
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Help!!! Not sure if it is due to the recent Flashback malware issue, but Safari, iTunes, and office applications are quitting unexpectedly. Thanks in advance any assistance.
Is this what you are wanting to see? It seems most every application is doing this except Mail (I had to e-mail this to a separate acct and post via my iPad!!)
Appreciate the help!
Process: Safari [381]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 5.1 (6534.50)
Build Info: WebBrowser-75345000~1
Code Type: X86 (Native)
Parent Process: launchd [99]
Date/Time: 2012-04-07 01:16:22.513 -0500
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 450296 sec
Crashes Since Last Report: 13044
Per-App Interval Since Last Report: 4034967 sec
Per-App Crashes Since Last Report: 16
Anonymous UUID:
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.apple.RawCamera.bundle 0x9a9c3d7a dyld_stub_CFAllocatorAllocate + 0
1 com.apple.RawCamera.bundle 0x9a78fff4 GetRawPluginsInfo + 212
2 com.apple.RawCamera.bundle 0x9a78ff3e GetRawPluginsInfo + 30
3 com.apple.ImageIO.framework 0x97063012 BuildPluginList + 298
4 libSystem.B.dylib 0x91cd8300 pthread_once + 82
5 com.apple.ImageIO.framework 0x97062ecd GetPluginAtIndex + 45
6 com.apple.ImageIO.framework 0x97063360 CGImageSourceCopyTypeIdentifiers + 158
7 com.apple.WebCore 0x90e5c6b3 WebCore::initializeMIMETypeRegistry() + 227
8 com.apple.WebCore 0x90e5c5b5 WebCore::MIMETypeRegistry::getSupportedNonImageMIMETypes() + 53
9 com.apple.WebKit 0x96f3ddc5 +[WebHTMLRepresentation supportedNonImageMIMETypes] + 69
10 com.apple.WebKit 0x96f3d980 +[WebFrameView(WebInternal) _viewTypesAllowImageTypeOmission:] + 336
11 com.apple.WebKit 0x96f3d742 +[WebView registerViewClass:representationClass:forMIMEType:] + 50
12 com.apple.WebKit 0x96f3d582 +[WebView(WebPrivate) _registerViewClass:representationClass:forURLScheme:] + 82
13 com.apple.Safari.framework 0x99638fb8 +[AppController(FileInternal) _registerForCustomURLSchemes] + 114
14 com.apple.Safari.framework 0x996389c0 +[AppController initialize] + 210
15 libobjc.A.dylib 0x972eb5af _class_initialize + 380
16 libobjc.A.dylib 0x972f29bd prepareForMethodLookup + 66
17 libobjc.A.dylib 0x972f3c60 lookUpMethod + 86
18 libobjc.A.dylib 0x972eb417 _class_lookupMethodAndLoadCache + 40
19 libobjc.A.dylib 0x972eafc3 objc_msgSend + 83
20 com.apple.AppKit 0x98d429f9 -[NSIBObjectData instantiateObject:] + 253
21 com.apple.AppKit 0x98d41cfe -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 336
22 com.apple.AppKit 0x98d401a4 loadNib + 257
23 com.apple.AppKit 0x98d3f7f7 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 831
24 com.apple.AppKit 0x98d3f4ad +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 158
25 com.apple.AppKit 0x98d3f3f8 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 383
26 com.apple.AppKit 0x98d3c1fd NSApplicationMain + 434
27 com.apple.Safari.framework 0x9984a65c SafariMain + 219
28 com.apple.Safari 0x00001f71 0x1000 + 3953
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x91ce0382 kevent + 10
1 libSystem.B.dylib 0x91ce0a9c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x91cdff59 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x91cdfcfe _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x91cdf781 _pthread_wqthread + 390
5 libSystem.B.dylib 0x91cdf5c6 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x91cdf412 __workq_kernreturn + 10
1 libSystem.B.dylib 0x91cdf9a8 _pthread_wqthread + 941
2 libSystem.B.dylib 0x91cdf5c6 start_wqthread + 30
Thread 3: Dispatch queue: com.apple.CFURLCACHE_work_queue
0 libSystem.B.dylib 0x91ceeb26 fsync$UNIX2003 + 10
1 libsqlite3.dylib 0x93464f3c unixSync + 76
2 libsqlite3.dylib 0x9347d25d sqlite3PagerCommitPhaseOne + 1917
3 libsqlite3.dylib 0x9347d8af sqlite3BtreeCommitPhaseOne + 607
4 libsqlite3.dylib 0x934b2962 sqlite3VdbeHalt + 3394
5 libsqlite3.dylib 0x934ebde8 sqlite3VdbeExec + 12184
6 libsqlite3.dylib 0x934f5867 sqlite3_step + 1639
7 libsqlite3.dylib 0x934f6378 sqlite3_exec + 312
8 com.apple.CFNetwork 0x945e80e7 __CFURLCache::CreateTablesAndIndexes(sqlite3*) + 277
9 com.apple.CFNetwork 0x945e992e __CFURLCache::RecreateEmptyPersistentStoreOnDiskAndOpen_NoLock() + 188
10 com.apple.CFNetwork 0x945e9a3e __CFURLCache::RecreateEmptyPersistentStoreOnDiskAndOpen() + 56
11 com.apple.CFNetwork 0x94599ff1 __CFURLCache::OpenDatabase() + 201
12 com.apple.CFNetwork 0x945999fb ProcessCacheTasks(__CFURLCache*) + 629
13 com.apple.CFNetwork 0x94599226 _CFURLCacheTimerCallback(void*) + 403
14 libSystem.B.dylib 0x91ceda24 _dispatch_call_block_and_release + 16
15 libSystem.B.dylib 0x91ce048c _dispatch_queue_drain + 249
16 libSystem.B.dylib 0x91cdfee8 _dispatch_queue_invoke + 50
17 libSystem.B.dylib 0x91cdfcfe _dispatch_worker_thread2 + 240
18 libSystem.B.dylib 0x91cdf781 _pthread_wqthread + 390
19 libSystem.B.dylib 0x91cdf5c6 start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x9a79245b ecx: 0x00000000 edx: 0x9a78ff20
edi: 0xa08c1914 esi: 0xa08c1918 ebp: 0xbffff2c8 esp: 0xbffff2ac
ss: 0x0000001f efl: 0x00010282 eip: 0x9a9c3d7a cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000000
Binary Images:
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0x967db000 - 0x968dcfe7 libxml2.2.dylib 10.3.0 (compatibility 10.0.0) <C75F921C-F027-6372-A0A1-EDB8A6234331> /usr/lib/libxml2.2.dylib
0x968dd000 - 0x96930ff7 com.apple.HIServices 1.8.3 (???) <1D3C4587-6318-C339-BD0F-1988F246BE2E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x9695c000 - 0x96d91ff7 libLAPACK.dylib 219.0.0 (compatibility 1.0.0) <5E2D2283-57DE-9A49-1DB0-CD027FEFA6C2> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x96dc3000 - 0x96e6bffb com.apple.QD 3.36 (???) <FA2785A4-BB69-DCB4-3BA3-7C89A82CAB41> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x96e6c000 - 0x96e6cff7 com.apple.ApplicationServices 38 (38) <8012B504-3D83-BFBB-DA65-065E061CFE03> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x96e6d000 - 0x96e89fe3 com.apple.openscripting 1.3.1 (???) <DA16DE48-59F4-C94B-EBE3-7FAF772211A2> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x96e95000 - 0x96ed5ff3 com.apple.securityinterface 4.0.1 (40418) <26D84A83-F5B9-93CF-71BB-0712698181EE> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x96ed6000 - 0x96f18ff7 libvDSP.dylib 268.0.1 (compatibility 1.0.0) <3F0ED200-741B-4E27-B89F-634B131F5E9E> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x96f39000 - 0x97061fe7 com.apple.WebKit 6534.55 (6534.55.3) <1005A819-7695-EBE6-15B8-4DBF8C3C36C4> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x97062000 - 0x97224feb com.apple.ImageIO.framework 3.0.5 (3.0.5) <051752C3-8C25-CF4A-9BFB-C7B6D20E58E8> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x9726b000 - 0x97280fff com.apple.ImageCapture 6.1 (6.1) <B909459A-EAC9-A7C8-F2A9-CD757CDB59E8> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x972c0000 - 0x972cefe7 libz.1.dylib 1.2.3 (compatibility 1.0.0) <3CE8AA79-F077-F1B0-A039-9103A4A02E92> /usr/lib/libz.1.dylib
0x972e5000 - 0x97392fe7 libobjc.A.dylib 227.0.0 (compatibility 1.0.0) <9F8413A6-736D-37D9-8EB3-7986D4699957> /usr/lib/libobjc.A.dylib
0x97396000 - 0x97400fe7 libstdc++.6.dylib 7.9.0 (compatibility 7.0.0) <411D87F4-B7E1-44EB-F201-F8B4F9227213> /usr/lib/libstdc++.6.dylib
0x97401000 - 0x9740eff7 com.apple.NetFS 3.2.2 (3.2.2) <DDC9C397-C35F-8D7A-BB24-3D1B42FA5FAB> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x9740f000 - 0x97431fef com.apple.DirectoryService.Framework 3.6 (621.11) <CA979EAC-9537-43B6-CD69-C144ACB75E09> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x97be9000 - 0x97c2dff3 com.apple.coreui 2 (114) <29F8F1A4-1C96-6A0F-4CC2-9B85CF83209F> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x97c62000 - 0x97ca8ff7 libauto.dylib ??? (???) <29422A70-87CF-10E2-CE59-FEE1234CFAAE> /usr/lib/libauto.dylib
0x97cbc000 - 0x97fe0fef com.apple.HIToolbox 1.6.5 (???) <21164164-41CE-61DE-C567-32E89755CB34> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x9800b000 - 0x98085fff com.apple.audio.CoreAudio 3.2.6 (3.2.6) <156A532C-0B60-55B0-EE27-D02B82AA6217> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x980a8000 - 0x9810cffb com.apple.htmlrendering 72 (1.1.4) <4D451A35-FAB6-1288-71F6-F24A4B6E2371> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x98118000 - 0x98175ff7 com.apple.framework.IOKit 2.0 (???) <3DABAB9C-4949-F441-B077-0498F8E47A35> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x98176000 - 0x981b9ff7 libGLU.dylib ??? (???) <6CC3CE6A-7024-C685-EADA-7F9DC27128E2> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x98236000 - 0x9826cfff libtidy.A.dylib ??? (???) <0FD72C68-4803-4C5B-3A63-05D7394BFD71> /usr/lib/libtidy.A.dylib
0x9826d000 - 0x9827afe7 libbz2.1.0.dylib 1.0.5 (compatibility 1.0.0) <CC90193E-BDF7-2F0F-6C68-D9567EDDA4B3> /usr/lib/libbz2.1.0.dylib
0x984b7000 - 0x985f4fe7 com.apple.audio.toolbox.AudioToolbox 1.6.7 (1.6.7) <423BDE4D-5082-B6CA-BB2C-E22A037235A4> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x98695000 - 0x98715feb com.apple.SearchKit 1.3.0 (1.3.0) <9E18AEA5-F4B4-8BE5-EEA9-818FC4F46FD9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x98797000 - 0x987c8ff7 libGLImage.dylib ??? (???) <D18E2E76-DBF4-6930-039A-F66CA0D120B3> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x987c9000 - 0x98819ff7 com.apple.framework.familycontrols 2.0.2 (2020) <C96C8A99-A40C-8B9C-1FBA-A0F46AC92F17> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x9881a000 - 0x9881eff7 libGIF.dylib ??? (???) <3B4E6D0B-89EB-251F-3693-5187254D5BE2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x9881f000 - 0x9882bff7 libkxld.dylib ??? (???) <9A441C48-2D18-E716-5F38-CBEAE6A0BB3E> /usr/lib/system/libkxld.dylib
0x98931000 - 0x98a2cfff com.apple.PubSub 1.0.5 (65.28) <CA4981BF-235F-C3FB-8CC4-2E0D1A175840> /System/Library/Frameworks/PubSub.framework/Versions/A/PubSub
0x98a2d000 - 0x98a4dfe7 libresolv.9.dylib 41.1.0 (compatibility 1.0.0) <8C2B5FA8-2469-21C7-D297-F95A0FFE5F19> /usr/lib/libresolv.9.dylib
0x98a4e000 - 0x98a92fe7 com.apple.Metadata 10.6.3 (507.15) <74F05E64-2A68-BA10-CCD4-128D164E5A0F> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x98ae4000 - 0x98ae4ff7 com.apple.Carbon 150 (152) <9252D5F2-462D-2C15-80F3-109644D6F704> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x98ae5000 - 0x98ae5ff7 liblangid.dylib ??? (???) <B99607FC-5646-32C8-2C16-AFB5EA9097C2> /usr/lib/liblangid.dylib
0x98ae6000 - 0x98b94ff3 com.apple.ink.framework 1.3.3 (107) <57B54F6F-CE35-D546-C7EC-DBC5FDC79938> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x98bca000 - 0x98bd4fe7 com.apple.audio.SoundManager 3.9.3 (3.9.3) <5F494955-7290-2D91-DA94-44B590191771> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x98bd5000 - 0x98bd6ff7 com.apple.TrustEvaluationAgent 1.1 (1) <6C04C4C5-667E-2EBE-EB96-5B67BD4B2185> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x98d3a000 - 0x9961dff7 com.apple.AppKit 6.6.8 (1038.36) <A353465E-CFC9-CB75-949D-786F6F7732F6> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x9961e000 - 0x99c7dfe7 com.apple.Safari.framework 6534 (6534.55.3) <89E11A55-9C2F-C420-B998-7B5C39C864B7> /System/Library/PrivateFrameworks/Safari.framework/Versions/A/Safari
0x99ca5000 - 0x99ceefe7 libTIFF.dylib ??? (???) <4A3EF156-D4FE-95E2-FA05-7BD76FF27CEC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x99d28000 - 0x9a048ff3 com.apple.CoreServices.CarbonCore 861.39 (861.39) <5C59805C-AF39-9010-B8B5-D673C9C38538> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x9a21a000 - 0x9a254ff7 libcups.2.dylib 2.8.0 (compatibility 2.0.0) <6875335E-0993-0D77-4E80-41763A8477CF> /usr/lib/libcups.2.dylib
0x9a392000 - 0x9a392ff7 com.apple.Cocoa 6.6 (???) <EA27B428-5904-B00B-397A-185588698BCC> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x9a5ce000 - 0x9a5d2ff7 IOSurface ??? (???) <D849E1A5-6B0C-2A05-2765-850EC39BA2FF> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x9a5d3000 - 0x9a5d4ff7 com.apple.audio.units.AudioUnit 1.6.7 (1.6.7) <93EC71F1-4D4E-F456-8EFE-32E7EFD7A064> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x9a5d5000 - 0x9a5d7ff7 com.apple.securityhi 4.0 (36638) <38D36D4D-C798-6ACE-5FA8-5C001993AD6B> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x9a5d8000 - 0x9a5dcff7 libGFXShared.dylib ??? (???) <09540618-2ED1-72C4-61CB-938B35927568> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x9a5dd000 - 0x9a5e3fff com.apple.CommonPanels 1.2.4 (91) <2438AF5D-067B-B9FD-1248-2C9987F360BA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x9a5e4000 - 0x9a5f2ff7 com.apple.opengl 1.6.14 (1.6.14) <82622F67-E032-0BF6-A78D-50B346E8D0FD> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x9a61d000 - 0x9a61dff7 com.apple.Accelerate 1.6 (Accelerate 1.6) <BC501C9F-7C20-961A-B135-0A457667D03C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x9a61e000 - 0x9a627ff7 com.apple.DiskArbitration 2.3 (2.3) <E9C40767-DA6A-6CCB-8B00-2D5706753000> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x9a6c9000 - 0x9a6dbff7 com.apple.MultitouchSupport.framework 207.11 (207.11) <6FF4F2D6-B8CD-AE13-56CB-17437EE5B741> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x9a6e4000 - 0x9a753ff7 com.apple.ISSupport 1.9.7 (55) <77905553-740D-90E8-6B2E-ABF5B3D40CBF> /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
0x9a754000 - 0x9a78efe7 libssl.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <C62A7753-99A2-6782-92E7-6628A6190A90> /usr/lib/libssl.0.9.8.dylib
0x9a78f000 - 0x9ac74ffb com.apple.RawCamera.bundle 3.12.0 (614) <A2B304C1-1E8D-AAB1-14F6-11462C666C82> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x9ac75000 - 0x9ac7cff3 com.apple.print.framework.Print 6.1 (237.1) <F5AAE53D-5530-9004-A9E3-2C1690C5328E> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib
Model: iMac7,1, BootROM IM71.007A.B03, 2 processors, Intel Core 2 Duo, 2.4 GHz, 4 GB, SMC 1.20f4
Graphics: ATI Radeon HD 2600 Pro, ATI,RadeonHD2600, PCIe, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x88), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: WDC WD3200AAJS-40VWA0, 298.09 GB
Parallel ATA Device: MATSHITADVD-R UJ-875
USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0608, 0xfa400000 / 2
USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0608, 0xfa440000 / 3
USB Device: Keyboard Hub, 0x05ac (Apple Inc.), 0x1006, 0xfa443000 / 4
USB Device: Apple Keyboard, 0x05ac (Apple Inc.), 0x0220, 0xfa443200 / 5
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0xfd400000 / 2
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8206, 0x1a100000 / 2
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x5d100000 / 2 -
Satellite A105-S4004, boots but will not run properly. Virus, malware issues.
The laptop is running XP and will boot but 'loops' with screen refresh. Geeksquad ran diagnostics and found many virus/malware/spyware issues but I figure I could resolve myself without additional expense.
Can't get anything to run except task manager. Used msconfig to try diagnostic startup but that didn't help. Will not boot in safe mode. Trying to salvage files (email, pix, financial records) so I am looking for suggestions. I have recovery DVD but have not tried for fear of losing files. I also have a stand-alone copy of XP and other computers to create any necessary disks, etc.Satellite A105-S4004
Trying to salvage files (email, pix, financial records)
Two ways of reaching the data if your hard drive is alive.
(1) Download and burn an Ubuntu live CD, boot that, and transfer the files to an external medium. There's also KNOPPIX, Bart's, UBCD4Win, SystemRescueCd, and probably others.
(2) Remove the hard drive, mount it in an external enclosure, and access it from another computer.
If you need help locating particular files (e.g., email) let us know.
-Jerry -
Process: Safari [512]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 8.0.2 (10600.2.5)
Build Info: WebBrowser-7600002005000000~1
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Safari [512]
User ID: 501
Date/Time: 2015-01-09 13:51:50.850 +0530
OS Version: Mac OS X 10.10.1 (14B25)
Report Version: 11
Anonymous UUID: 49D9B4D3-1212-F871-0666-68CDA3C1766F
Time Awake Since Boot: 1800 seconds
Crashed Thread: 13
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000020
External Modification Warnings:
Thread creation by external task.
VM Regions Near 0x20:
-->
__TEXT 0000000100acf000-0000000100ad0000 [ 4K] r-x/rwx SM=COW /Applications/Safari.app/Contents/MacOS/Safari
Application Specific Information:
Process Model:
Multiple Web Processes
Thread 0:: Dispatch queue: com.apple.Safari.IconController.RetainRelease
0 com.apple.WebCore 0x0000000102cab200 ***::HashTableAddResult<***::HashTableIterator<***::String, ***::KeyValuePair<***::String, unsigned int>, ***::KeyValuePairKeyExtractor<***::KeyValuePair<***::String, unsigned int> >, ***::StringHash, ***::HashMap<***::String, unsigned int, ***::StringHash, ***::HashTraits<***::String>, ***::HashTraits<unsigned int> >::KeyValuePairTraits, ***::HashTraits<***::String> > > ***::HashMap<***::String, unsigned int, ***::StringHash, ***::HashTraits<***::String>, ***::HashTraits<unsigned int> >::add<int>(***::String const&, int&&) + 0
1 com.apple.WebCore 0x000000010270162b WebCore::IconDatabase::retainIconForPageURL(***::String const&) + 107
2 com.apple.WebKit 0x0000000101f38e35 WKIconDatabaseRetainIconForURL + 48
3 com.apple.Safari.framework 0x0000000100d1f506 ___ZN6Safari14IconController22retainIconForURLStringEP8NSString_block_invoke + 59
4 libdispatch.dylib 0x00007fff89255323 _dispatch_call_block_and_release + 12
5 libdispatch.dylib 0x00007fff89250c13 _dispatch_client_callout + 8
6 libdispatch.dylib 0x00007fff89254365 _dispatch_queue_drain + 1100
7 libdispatch.dylib 0x00007fff89255ecc _dispatch_queue_invoke + 202
8 libdispatch.dylib 0x00007fff8925cb02 _dispatch_main_queue_callback_4CF + 416
9 com.apple.CoreFoundation 0x00007fff909cac59 __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 9
10 com.apple.CoreFoundation 0x00007fff909872ef __CFRunLoopRun + 2159
11 com.apple.CoreFoundation 0x00007fff90986838 CFRunLoopRunSpecific + 296
12 com.apple.HIToolbox 0x00007fff89dee43f RunCurrentEventLoopInMode + 235
13 com.apple.HIToolbox 0x00007fff89dee1ba ReceiveNextEventCommon + 431
14 com.apple.HIToolbox 0x00007fff89dedffb _BlockUntilNextEventMatchingListInModeWithFilter + 71
15 com.apple.AppKit 0x00007fff8a5aa6d1 _DPSNextEvent + 964
16 com.apple.AppKit 0x00007fff8a5a9e80 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194
17 com.apple.Safari.framework 0x0000000100b4aad0 -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 246
18 com.apple.AppKit 0x00007fff8a8aebd7 -[NSApplication _realDoModalLoop:peek:] + 666
19 com.apple.AppKit 0x00007fff8a8ad186 -[NSApplication runModalForWindow:] + 119
20 com.apple.AppKit 0x00007fff8a8acd53 -[NSAlert runModal] + 144
21 com.apple.AppKit 0x00007fff8a5af65d __55-[NSPersistentUIRestorer promptToIgnorePersistentState]_block_invoke + 1037
22 com.apple.AppKit 0x00007fff8a5af20e -[NSApplication _suppressFinishLaunchingFromEventHandlersWhilePerformingBlock:] + 28
23 com.apple.AppKit 0x00007fff8a5af1ad -[NSPersistentUIRestorer promptToIgnorePersistentState] + 247
24 com.apple.AppKit 0x00007fff8a5aee9a -[NSApplication _reopenWindowsAsNecessaryIncludingRestorableState:registeringAsReady:completion Handler:] + 255
25 com.apple.AppKit 0x00007fff8a5aec69 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 561
26 com.apple.AppKit 0x00007fff8a5ae6b5 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 244
27 com.apple.Foundation 0x00007fff8b637458 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 290
28 com.apple.Foundation 0x00007fff8b6372c9 _NSAppleEventManagerGenericHandler + 102
29 com.apple.AE 0x00007fff871cd99c aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 531
30 com.apple.AE 0x00007fff871cd719 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 31
31 com.apple.AE 0x00007fff871cd623 aeProcessAppleEvent + 295
32 com.apple.HIToolbox 0x00007fff89dfb37e AEProcessAppleEvent + 56
33 com.apple.AppKit 0x00007fff8a5aad76 _DPSNextEvent + 2665
34 com.apple.AppKit 0x00007fff8a5a9e80 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194
35 com.apple.Safari.framework 0x0000000100b4aad0 -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 246
36 com.apple.AppKit 0x00007fff8a59de23 -[NSApplication run] + 594
37 com.apple.AppKit 0x00007fff8a5892d4 NSApplicationMain + 1832
38 libdyld.dylib 0x00007fff8f0b95c9 start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff9287c22e kevent64 + 10
1 libdispatch.dylib 0x00007fff89253a6a _dispatch_mgr_thread + 52
Thread 2:: Dispatch queue: com.apple.SafariShared.WBSHistorySQLiteStore
0 libsystem_kernel.dylib 0x00007fff9287c5d6 pread + 10
1 libsqlite3.dylib 0x00007fff93110c79 walIndexReadHdr + 1225
2 libsqlite3.dylib 0x00007fff9311052f walTryBeginRead + 351
3 libsqlite3.dylib 0x00007fff9310fc9f sqlite3PagerSharedLock + 2063
4 libsqlite3.dylib 0x00007fff9310ea97 sqlite3BtreeBeginTrans + 407
5 libsqlite3.dylib 0x00007fff93106ac1 sqlite3InitOne + 593
6 libsqlite3.dylib 0x00007fff931067de sqlite3Init + 94
7 libsqlite3.dylib 0x00007fff930f8b86 sqlite3Pragma + 3094
8 libsqlite3.dylib 0x00007fff930e6917 yy_reduce + 12775
9 libsqlite3.dylib 0x00007fff930e35ea sqlite3Parser + 122
10 libsqlite3.dylib 0x00007fff930e25f6 sqlite3RunParser + 502
11 libsqlite3.dylib 0x00007fff930e1cfa sqlite3Prepare + 794
12 libsqlite3.dylib 0x00007fff930e18e7 sqlite3LockAndPrepare + 231
13 libsqlite3.dylib 0x00007fff93177e33 sqlite3_prepare_v2 + 195
14 com.apple.Safari.framework 0x00000001010d2da3 -[WBSSQLiteStatement initWithDatabase:query:] + 219
15 com.apple.Safari.framework 0x00000001010aacd9 int SafariShared::WBSSQLiteDatabaseExecute<>(WBSSQLiteDatabase*, NSString*) + 81
16 com.apple.Safari.framework 0x00000001010a2808 -[WBSHistorySQLiteStore _openDatabase:andCheckIntegrity:] + 316
17 com.apple.Safari.framework 0x00000001010a2371 -[WBSHistorySQLiteStore _loadHistory] + 94
18 libdispatch.dylib 0x00007fff89255323 _dispatch_call_block_and_release + 12
19 libdispatch.dylib 0x00007fff89250c13 _dispatch_client_callout + 8
20 libdispatch.dylib 0x00007fff89254365 _dispatch_queue_drain + 1100
21 libdispatch.dylib 0x00007fff89255ecc _dispatch_queue_invoke + 202
22 libdispatch.dylib 0x00007fff89254154 _dispatch_queue_drain + 571
23 libdispatch.dylib 0x00007fff89255ecc _dispatch_queue_invoke + 202
24 libdispatch.dylib 0x00007fff892536b7 _dispatch_root_queue_drain + 463
25 libdispatch.dylib 0x00007fff89261fe4 _dispatch_worker_thread3 + 91
26 libsystem_pthread.dylib 0x00007fff9271d6cb _pthread_wqthread + 729
27 libsystem_pthread.dylib 0x00007fff9271b4a1 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff9287b946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff9271b4a1 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff9287b946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff9271b4a1 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff9287b946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff9271b4a1 start_wqthread + 13
Thread 6:: WebCore: IconDatabase
0 libsystem_kernel.dylib 0x00007fff9287c5d6 pread + 10
1 libsqlite3.dylib 0x00007fff93114855 readDbPage + 117
2 libsqlite3.dylib 0x00007fff93112f92 sqlite3PagerAcquire + 1314
3 libsqlite3.dylib 0x00007fff932052dc checkList + 156
4 libsqlite3.dylib 0x00007fff93205b51 checkTreePage + 1057
5 libsqlite3.dylib 0x00007fff93205c84 checkTreePage + 1364
6 libsqlite3.dylib 0x00007fff93205c84 checkTreePage + 1364
7 libsqlite3.dylib 0x00007fff9314e4ac sqlite3VdbeExec + 67324
8 libsqlite3.dylib 0x00007fff9313c3df sqlite3_step + 735
9 com.apple.WebCore 0x00000001026fdbc9 WebCore::SQLiteStatement::step() + 73
10 com.apple.WebCore 0x0000000102d4ea2c WebCore::IconDatabase::checkIntegrity() + 108
11 com.apple.WebCore 0x00000001026fd314 WebCore::IconDatabase::performOpenInitialization() + 116
12 com.apple.WebCore 0x00000001026fc9b5 WebCore::IconDatabase::iconDatabaseSyncThread() + 325
13 com.apple.JavaScriptCore 0x00000001018b6a9f ***::wtfThreadEntryPoint(void*) + 15
14 libsystem_pthread.dylib 0x00007fff9271d2fc _pthread_body + 131
15 libsystem_pthread.dylib 0x00007fff9271d279 _pthread_start + 176
16 libsystem_pthread.dylib 0x00007fff9271b4b1 thread_start + 13
Thread 7:: Dispatch queue: tcpConnWorkQueue
0 libsystem_kernel.dylib 0x00007fff9287652e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff9287569f mach_msg + 55
2 com.apple.security 0x00007fff94217671 ocsp_client_ocspdFetch + 141
3 com.apple.security 0x00007fff94217313 ocspdFetch + 78
4 com.apple.security 0x00007fff94215741 tpVerifyCertGroupWithOCSP + 2596
5 com.apple.security 0x00007fff9420a06a AppleTPSession::CertGroupVerify(long, long, cssm_certgroup const&, cssm_tp_verify_context const*, cssm_tp_verify_context_result*) + 2450
6 com.apple.security 0x00007fff94209689 cssm_CertGroupVerify(long, long, long, cssm_certgroup const*, cssm_tp_verify_context const*, cssm_tp_verify_context_result*) + 214
7 com.apple.security 0x00007fff942093cf CSSM_TP_CertGroupVerify + 105
8 com.apple.security 0x00007fff94208ceb Security::CssmClient::TPImpl::certGroupVerify(Security::CertGroup const&, Security::TPVerifyContext const&, Security::TPVerifyResult*) + 139
9 com.apple.security 0x00007fff94203651 Security::KeychainCore::Trust::evaluate(bool) + 2707
10 com.apple.security 0x00007fff94202a10 SecTrustEvaluate + 48
11 com.apple.CFNetwork 0x00007fff8e214ae9 CFNetworkTrust::evaluate() + 27
12 com.apple.CFNetwork 0x00007fff8e214a4b SocketStream::doSettingsOverrideTrustEvaluation() + 663
13 com.apple.CFNetwork 0x00007fff8e214747 SocketStream::securityAcceptPeerTrust_NoLock(SSLPeerTrustAcceptancePolicy) + 431
14 com.apple.CFNetwork 0x00007fff8e2a219a ___ZN12SocketStream32_PerformSecurityHandshake_NoLockEv_block_invoke_2 + 44
15 libdispatch.dylib 0x00007fff89255323 _dispatch_call_block_and_release + 12
16 libdispatch.dylib 0x00007fff89250c13 _dispatch_client_callout + 8
17 libdispatch.dylib 0x00007fff89254365 _dispatch_queue_drain + 1100
18 libdispatch.dylib 0x00007fff89255ecc _dispatch_queue_invoke + 202
19 libdispatch.dylib 0x00007fff892536b7 _dispatch_root_queue_drain + 463
20 libdispatch.dylib 0x00007fff89261fe4 _dispatch_worker_thread3 + 91
21 libsystem_pthread.dylib 0x00007fff9271d6cb _pthread_wqthread + 729
22 libsystem_pthread.dylib 0x00007fff9271b4a1 start_wqthread + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff9287b946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff9271b4a1 start_wqthread + 13
Thread 9:: com.apple.CoreAnimation.render-server
0 libsystem_kernel.dylib 0x00007fff9287652e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff9287569f mach_msg + 55
2 com.apple.QuartzCore 0x00007fff8c7d8d63 CA::Render::Server::server_thread(void*) + 198
3 com.apple.QuartzCore 0x00007fff8c7d8c96 thread_fun + 25
4 libsystem_pthread.dylib 0x00007fff9271d2fc _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff9271d279 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff9271b4b1 thread_start + 13
Thread 10:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff9287b162 __psynch_mutexwait + 10
1 com.apple.CFNetwork 0x00007fff8e1e6392 SocketStream::socketCallback(__CFSocket*, unsigned long, __CFData const*, void const*) + 92
2 com.apple.CFNetwork 0x00007fff8e1e62fa SocketStream::_SocketCallBack_stream(__CFSocket*, unsigned long, __CFData const*, void const*, void*) + 70
3 com.apple.CoreFoundation 0x00007fff909d4447 __CFSocketPerformV0 + 1031
4 com.apple.CoreFoundation 0x00007fff90995661 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
5 com.apple.CoreFoundation 0x00007fff909877ed __CFRunLoopDoSources0 + 269
6 com.apple.CoreFoundation 0x00007fff90986e1f __CFRunLoopRun + 927
7 com.apple.CoreFoundation 0x00007fff90986838 CFRunLoopRunSpecific + 296
8 com.apple.CFNetwork 0x00007fff8e27cd20 +[NSURLConnection(Loader) _resourceLoadLoop:] + 434
9 com.apple.Foundation 0x00007fff8b67db7a __NSThread__main__ + 1345
10 libsystem_pthread.dylib 0x00007fff9271d2fc _pthread_body + 131
11 libsystem_pthread.dylib 0x00007fff9271d279 _pthread_start + 176
12 libsystem_pthread.dylib 0x00007fff9271b4b1 thread_start + 13
Thread 11:
Thread 12:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff9287b3f6 __select + 10
1 libsystem_pthread.dylib 0x00007fff9271d2fc _pthread_body + 131
2 libsystem_pthread.dylib 0x00007fff9271d279 _pthread_start + 176
3 libsystem_pthread.dylib 0x00007fff9271b4b1 thread_start + 13
Thread 13 Crashed:
0 libsystem_pthread.dylib 0x00007fff9271b695 _pthread_mutex_lock + 87
1 libsystem_c.dylib 0x00007fff8e5b1b78 vfprintf_l + 28
2 libsystem_c.dylib 0x00007fff8e5aa620 fprintf + 186
3 ??? 0x0000000109f425dc 0 + 4461962716
Thread 13 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fff7801c1d8 rcx: 0x00007fff7801c1f0 rdx: 0x00000000000000a0
rdi: 0x00007fff7801c1f0 rsi: 0x00007fff9271bb14 rbp: 0x0000000109f3ee30 rsp: 0x0000000109f3edb0
r8: 0x0000000105d14000 r9: 0x0000000000000054 r10: 0x0000000000000000 r11: 0x0000000000000206
r12: 0x00007fff7801b6b8 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
rip: 0x00007fff9271b695 rfl: 0x0000000000010246 cr2: 0x0000000000000020
Logical CPU: 0
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x100acf000 - 0x100acffff com.apple.Safari (8.0.2 - 10600.2.5) <2225AE13-780E-3234-9A05-9DD6D94EE96C> /Applications/Safari.app/Contents/MacOS/Safari
0x100ad4000 - 0x10140dff7 com.apple.Safari.framework (10600 - 10600.2.5) <70257BE2-5D89-3EAA-8863-269880160EEE> /System/Library/StagedFrameworks/Safari/Safari.framework/Versions/A/Safari
0x1018ac000 - 0x101dbfff3 com.apple.JavaScriptCore (10600 - 10600.2.1) <ABEF8FB3-6DC5-3FCF-9B4A-1DF6411063B0> /System/Library/StagedFrameworks/Safari/JavaScriptCore.framework/Versions/A/Jav aScriptCore
0x101f29000 - 0x1021ddfff com.apple.WebKit (10600 - 10600.2.5) <11CA89A1-A002-3FEB-8046-B31E92003AED> /System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/WebKit
0x1024b9000 - 0x1024b9fff com.apple.WebKit2 (10600 - 10600.2.5) <ED09F7D3-1F46-3925-8E11-D6AC3492658E> /System/Library/StagedFrameworks/Safari/WebKit2.framework/Versions/A/WebKit2
0x1024c0000 - 0x1025fcffb com.apple.WebKitLegacy (10600 - 10600.2.5) <0A88D3D6-F5BA-30F4-9D09-87DF653759FC> /System/Library/StagedFrameworks/Safari/WebKitLegacy.framework/Versions/A/WebKi tLegacy
0x1026f8000 - 0x10369dff7 com.apple.WebCore (10600 - 10600.2.1) <628CB849-0E8D-3071-98A3-55E7D24087DF> /System/Library/StagedFrameworks/Safari/WebCore.framework/Versions/A/WebCore
0x10895b000 - 0x10895bfff +cl_kernels (???) <90DC842B-70DB-44E2-B3FE-E9C88DB1ADAB> cl_kernels
0x108961000 - 0x108961ff7 +cl_kernels (???) <BBF56E9E-EAE6-4B5A-9207-84CD39EF963A> cl_kernels
0x109696000 - 0x10977cfef unorm8_bgra.dylib (2.4.5) <90797750-141F-3114-ACD0-A71363968678> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm8_bgra.dylib
0x7fff60cb4000 - 0x7fff60cea837 dyld (353.2.1) <4696A982-1500-34EC-9777-1EF7A03E2659> /usr/lib/dyld
0x7fff86e43000 - 0x7fff86e4aff7 libcompiler_rt.dylib (35) <BF8FC133-EE10-3DA6-9B90-92039E28678F> /usr/lib/system/libcompiler_rt.dylib
0x7fff86e4b000 - 0x7fff86e4bff7 libunc.dylib (29) <5676F7EA-C1DF-329F-B006-D2C3022B7D70> /usr/lib/system/libunc.dylib
0x7fff86e4c000 - 0x7fff870b6ff7 com.apple.imageKit (2.6 - 838) <DDFE019E-DF3E-37DA-AEC0-9182454B7312> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x7fff870b7000 - 0x7fff870b8fff libDiagnosticMessagesClient.dylib (100) <2EE8E436-5CDC-34C5-9959-5BA218D507FB> /usr/lib/libDiagnosticMessagesClient.dylib
0x7fff870b9000 - 0x7fff870bbfff com.apple.CoreDuetDebugLogging (1.0 - 1) <9A6E5710-EA99-366E-BF40-9A65EC1B46A1> /System/Library/PrivateFrameworks/CoreDuetDebugLogging.framework/Versions/A/Cor eDuetDebugLogging
0x7fff870e8000 - 0x7fff870e8fff com.apple.CoreServices (62 - 62) <9E4577CA-3FC3-300D-AB00-87ADBDDA2E37> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff870e9000 - 0x7fff8717aff7 libCoreStorage.dylib (471) <5CA37ED3-320C-3469-B4D2-6F045AFE03A1> /usr/lib/libCoreStorage.dylib
0x7fff8717b000 - 0x7fff87190fff com.apple.ToneKit (1.0 - 1) <CA375645-8DE1-3DE8-A2E0-0537849DF59B> /System/Library/PrivateFrameworks/ToneKit.framework/Versions/A/ToneKit
0x7fff87191000 - 0x7fff87191fff com.apple.quartzframework (1.5 - 1.5) <4944127A-F319-3689-AAEC-58591D3CAC07> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x7fff87192000 - 0x7fff871bffff com.apple.Accounts (113 - 113) <3145FCC2-D297-3DD1-B74B-9E7DBB0EE33C> /System/Library/Frameworks/Accounts.framework/Versions/A/Accounts
0x7fff871c0000 - 0x7fff8721fff3 com.apple.AE (681 - 681) <7F544183-A515-31A8-B45F-89A167F56216> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x7fff8722d000 - 0x7fff8735fff7 com.apple.MediaControlSender (2.0 - 215.10) <8ECF208C-587A-325F-9866-09890D58F1B1> /System/Library/PrivateFrameworks/MediaControlSender.framework/Versions/A/Media ControlSender
0x7fff87360000 - 0x7fff8739bfff com.apple.Symbolication (1.4 - 56045) <D64571B1-4483-3FE2-BD67-A91360F79727> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x7fff873b5000 - 0x7fff874ccfe7 libvDSP.dylib (512) <52777555-F051-3BC2-A2D2-9645907E836D> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x7fff874cd000 - 0x7fff8760afff com.apple.ImageIO.framework (3.3.0 - 1038) <611BDFBA-4BAA-36A8-B7E0-3830F3375E53> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x7fff8760b000 - 0x7fff8760cfff libsystem_secinit.dylib (18) <581DAD0F-6B63-3A48-B63B-917AF799ABAA> /usr/lib/system/libsystem_secinit.dylib
0x7fff8760d000 - 0x7fff8769efff com.apple.cloudkit.CloudKit (259.2.3 - 259.2.3) <6F955140-D522-32B3-B34B-BD94C5D94E7A> /System/Library/Frameworks/CloudKit.framework/Versions/A/CloudKit
0x7fff8769f000 - 0x7fff87782fff libcrypto.0.9.8.dylib (52) <7208EEE2-C090-383E-AADD-7E1BD1321BEC> /usr/lib/libcrypto.0.9.8.dylib
0x7fff87787000 - 0x7fff87828ff7 com.apple.Bluetooth (4.3.1 - 4.3.1f2) <EDC78AEE-28E7-324C-9947-41A0814A8154> /System/Library/Frameworks/IOBluetooth.framework/Versions/A/IOBluetooth
0x7fff8783c000 - 0x7fff87840fff libspindump.dylib (182) <7BD8C0AC-1CDA-3864-AE03-470B50160148> /usr/lib/libspindump.dylib
0x7fff87841000 - 0x7fff8784eff7 libxar.1.dylib (254) <CE10EFED-3066-3749-838A-6A15AC0DBCB6> /usr/lib/libxar.1.dylib
0x7fff87854000 - 0x7fff87870ff7 com.apple.pluginkit.framework (1.0 - 1) <566FECEA-620F-3E70-8B87-C69A4486811F> /System/Library/PrivateFrameworks/PlugInKit.framework/Versions/A/PlugInKit
0x7fff87871000 - 0x7fff87873fff com.apple.EFILogin (2.0 - 2) <F0269EE2-3686-3A8A-8B83-F86974E35E90> /System/Library/PrivateFrameworks/EFILogin.framework/Versions/A/EFILogin
0x7fff87874000 - 0x7fff878bdff3 com.apple.HIServices (1.22 - 519) <59D78E07-C3F1-3272-88F1-876B836D5517> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x7fff878be000 - 0x7fff878ccfff com.apple.AddressBook.ContactsFoundation (9.0 - 1499) <1F879F4E-369A-38F7-A768-8B9009617479> /System/Library/PrivateFrameworks/ContactsFoundation.framework/Versions/A/Conta ctsFoundation
0x7fff878cd000 - 0x7fff878d5ff7 com.apple.AppleSRP (5.0 - 1) <01EC5144-D09A-3D6A-AE35-F6D48585F154> /System/Library/PrivateFrameworks/AppleSRP.framework/Versions/A/AppleSRP
0x7fff878d6000 - 0x7fff878dbff7 com.apple.MediaAccessibility (1.0 - 61) <00A3E0B6-79AC-387E-B282-AADFBD5722F6> /System/Library/Frameworks/MediaAccessibility.framework/Versions/A/MediaAccessi bility
0x7fff878dc000 - 0x7fff87913ffb com.apple.LDAPFramework (2.4.28 - 194.5) <4CFE8010-CE3F-35EC-90BA-529B74321029> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x7fff87914000 - 0x7fff87a36ff7 com.apple.LaunchServices (644.12 - 644.12) <D7710B20-0561-33BB-A3C8-463691D36E02> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x7fff87a84000 - 0x7fff87abdfff com.apple.AirPlaySupport (2.0 - 215.10) <E4159036-4C38-3F28-8AF3-4F074DAF01AC> /System/Library/PrivateFrameworks/AirPlaySupport.framework/Versions/A/AirPlaySu pport
0x7fff87abe000 - 0x7fff87b9bff7 com.apple.QuickLookUIFramework (5.0 - 675) <84FEB409-7D7A-35AC-83BE-F79FB293E23E> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
0x7fff87c15000 - 0x7fff87c5bff7 libauto.dylib (186) <A260789B-D4D8-316A-9490-254767B8A5F1> /usr/lib/libauto.dylib
0x7fff87eba000 - 0x7fff87ebcffb libCGXType.A.dylib (772) <7CB71BC6-D8EC-37BC-8243-41BAB086FAAA> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXTy pe.A.dylib
0x7fff87ebd000 - 0x7fff87ebfff7 libsystem_sandbox.dylib (358.1.1) <DB9962EF-8898-31CC-9B87-E01F8CE74C9D> /usr/lib/system/libsystem_sandbox.dylib
0x7fff87ec0000 - 0x7fff88297fe7 com.apple.CoreAUC (211.0.0 - 211.0.0) <C8B2470F-3994-37B8-BE10-6F78667604AC> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
0x7fff882a5000 - 0x7fff882dfffb com.apple.DebugSymbols (115 - 115) <6F03761D-7C3A-3C80-8031-AA1C1AD7C706> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x7fff8834b000 - 0x7fff88386fff com.apple.QD (301 - 301) <C4D2AD03-B839-350A-AAF0-B4A08F8BED77> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x7fff88390000 - 0x7fff8842fdf7 com.apple.AppleJPEG (1.0 - 1) <9BB3D7DF-630A-3E1C-A124-12D6C4D0DE70> /System/Library/PrivateFrameworks/AppleJPEG.framework/Versions/A/AppleJPEG
0x7fff8848d000 - 0x7fff8889aff7 libLAPACK.dylib (1128) <F9201AE7-B031-36DB-BCF8-971E994EF7C1> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x7fff8889b000 - 0x7fff888dcfff libGLU.dylib (11.0.7) <8037342E-1ECD-385F-B4C3-545CE97B76AE> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x7fff89223000 - 0x7fff8922cfff com.apple.DisplayServicesFW (2.9 - 372.1) <30E61754-D83C-330A-AE60-533F27BEBFF5> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x7fff8922d000 - 0x7fff89248fff com.apple.PackageKit.PackageUIKit (3.0 - 434) <BE4B6C6F-4A32-3DB1-B81B-EF9ADD70E6EA> /System/Library/PrivateFrameworks/PackageKit.framework/Frameworks/PackageUIKit. framework/Versions/A/PackageUIKit
0x7fff8924f000 - 0x7fff89279ff7 libdispatch.dylib (442.1.4) <502CF32B-669B-3709-8862-08188225E4F0> /usr/lib/system/libdispatch.dylib
0x7fff8927a000 - 0x7fff89526fff com.apple.GeoServices (1.0 - 982.4.10) <8A7FE04A-2785-30E7-A6E2-DC15D170DAF5> /System/Library/PrivateFrameworks/GeoServices.framework/Versions/A/GeoServices
0x7fff8967f000 - 0x7fff8968cfff com.apple.SpeechRecognitionCore (2.0.32 - 2.0.32) <87F0C88D-502D-3217-8B4A-8388288568BA> /System/Library/PrivateFrameworks/SpeechRecognitionCore.framework/Versions/A/Sp eechRecognitionCore
0x7fff896a5000 - 0x7fff896f9fff libc++.1.dylib (120) <1B9530FD-989B-3174-BB1C-BDC159501710> /usr/lib/libc++.1.dylib
0x7fff896fa000 - 0x7fff896fbff7 libodfde.dylib (22) <52D0ABCD-F464-362C-86EA-ACA10993F556> /usr/lib/libodfde.dylib
0x7fff896fc000 - 0x7fff896fdfff com.apple.TrustEvaluationAgent (2.0 - 25) <2D61A2C3-C83E-3A3F-8EC1-736DBEC250AB> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x7fff89706000 - 0x7fff8977cfe7 libcorecrypto.dylib (233.1.2) <E1789801-3985-3949-B736-6B3378873301> /usr/lib/system/libcorecrypto.dylib
0x7fff8977d000 - 0x7fff8978afff com.apple.ProtocolBuffer (1 - 225.1) <2D502FBB-D2A0-3937-A5C5-385FA65B3874> /System/Library/PrivateFrameworks/ProtocolBuffer.framework/Versions/A/ProtocolB uffer
0x7fff8978b000 - 0x7fff89821ffb com.apple.CoreMedia (1.0 - 1562.19) <F79E0E9D-4ED1-3ED1-827A-C3C5377DB1D7> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
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0x7fff8f7e1000 - 0x7fff8f7e1fff com.apple.Cocoa (6.8 - 21) <EAC0EA1E-3C62-3B28-A941-5D8B1E085FF8> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x7fff8f7e2000 - 0x7fff8f7e9fff libCGCMS.A.dylib (772) <E64DC779-A6CF-3B1F-8E57-C09C0B10670F> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGCMS .A.dylib
0x7fff8f7ea000 - 0x7fff8f7ecfff libCVMSPluginSupport.dylib (11.0.7) <29D775BB-A11D-3140-A478-2A0DA1A87420> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
0x7fff8f7ed000 - 0x7fff8f7f1fff libpam.2.dylib (20) <E805398D-9A92-31F8-8005-8DC188BD8B6E> /usr/lib/libpam.2.dylib
0x7fff8f7f2000 - 0x7fff8fa6cfff com.apple.CoreData (110 - 526) <AEEDAF00-D38F-3A15-B3C9-73732940CC55> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x7fff8fa6d000 - 0x7fff8fab7fff com.apple.DiskManagement (7.0 - 847) <A57A181E-7C50-38F6-BE0A-4F437BB8C45F> /System/Library/PrivateFrameworks/DiskManagement.framework/Versions/A/DiskManag ement
0x7fff8fab8000 - 0x7fff8fae1ffb libxslt.1.dylib (13) <AED1143F-B848-3E73-81ED-71356F25F084> /usr/lib/libxslt.1.dylib
0x7fff8fae2000 - 0x7fff8fdb1ff3 com.apple.CoreImage (10.0.33) <6E3DDA29-718B-3BDB-BFAF-F8C201BF93A4> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x7fff8fdbf000 - 0x7fff8fde4ff7 libJPEG.dylib (1231) <35F13BD9-AA92-3510-B5BB-420DA15AE7F2> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x7fff8fe26000 - 0x7fff8fe4effb libRIP.A.dylib (772) <9262437A-710A-397D-8E34-1CBFEA1FC5E1> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A .dylib
0x7fff8fe4f000 - 0x7fff8fe51ff7 com.apple.securityhi (9.0 - 55006) <B1E09986-7AF0-3BD1-BAA1-B5514DFB7CD1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x7fff8fe52000 - 0x7fff8fe54fff libsystem_configuration.dylib (699.1.5) <9FBA1CE4-97D0-347E-A443-93ED94512E92> /usr/lib/system/libsystem_configuration.dylib
0x7fff8fe55000 - 0x7fff8fe60ff7 com.apple.CommerceCore (1.0 - 376.0.5) <57E5C067-52F6-3854-86C0-D878EDA24B55> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x7fff907e2000 - 0x7fff907e2fff com.apple.Carbon (154 - 157) <6E3AEB9D-7643-36BE-A7E5-D08886649257> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff907e5000 - 0x7fff907e8fff com.apple.IOSurface (97 - 97) <D4B4D2B2-7B16-3174-9EA6-55E0A10B452D> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x7fff907f8000 - 0x7fff90828ff3 com.apple.CoreAVCHD (5.7.5 - 5750.4.1) <3E51287C-E97D-3886-BE88-8F6872400876> /System/Library/PrivateFrameworks/CoreAVCHD.framework/Versions/A/CoreAVCHD
0x7fff90829000 - 0x7fff908ecff7 libvMisc.dylib (512) <A4E39464-52EA-34CB-9FFE-53E79B3C65F5> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x7fff90915000 - 0x7fff90cabfff com.apple.CoreFoundation (6.9 - 1151.16) <F2B088AF-A5C6-3FAE-9EB4-7931AF6359E4> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff90cb8000 - 0x7fff90d16fff com.apple.StoreFoundation (1.0 - 1) <50F9E283-FCE4-306C-AF5D-D0AEA434C04E> /System/Library/PrivateFrameworks/StoreFoundation.framework/Versions/A/StoreFou ndation
0x7fff90d17000 - 0x7fff90d3afff com.apple.Sharing (328.3 - 328.3) <FDEE49AD-8804-3760-9C14-8D1D10BBEA37> /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing
0x7fff90d3b000 - 0x7fff90d46fff libcommonCrypto.dylib (60061) <D381EBC6-69D8-31D3-8084-5A80A32CB748> /usr/lib/system/libcommonCrypto.dylib
0x7fff90d5c000 - 0x7fff90d5dff7 com.apple.AddressBook.ContactsData (9.0 - 1499) <A3D84EBD-3007-3A49-BEE5-F05790DCF38E> /System/Library/PrivateFrameworks/ContactsData.framework/Versions/A/ContactsDat a
0x7fff90d5e000 - 0x7fff90df3ff7 com.apple.ColorSync (4.9.0 - 4.9.0) <F06733BD-A10C-3DB3-B050-825351130392> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x7fff90e07000 - 0x7fff90e21ff7 liblzma.5.dylib (7) <1D03E875-A7C0-3028-814C-3C27F7B7C079> /usr/lib/liblzma.5.dylib
0x7fff90e22000 - 0x7fff90e28fff com.apple.speech.recognition.framework (5.0.9 - 5.0.9) <BB2D573F-0A01-379F-A2BA-3C454EDCB111> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x7fff90e29000 - 0x7fff90effff3 com.apple.DiskImagesFramework (10.10 - 389.1) <7DE2208C-BD55-390A-8167-4F9F11750C4B> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
0x7fff90f00000 - 0x7fff90f9efff com.apple.Metadata (10.7.0 - 916.1) <CD389631-0F23-3A29-B43A-E3FFB5BC9438> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x7fff90fae000 - 0x7fff90fb3ff7 libmacho.dylib (862) <126CA2ED-DE91-308F-8881-B9DAEC3C63B6> /usr/lib/system/libmacho.dylib
0x7fff90fb4000 - 0x7fff9101bff7 com.apple.framework.CoreWiFi (3.0 - 300.4) <19269C1D-EB29-384A-83F3-7DDDEB7D9DAD> /System/Library/PrivateFrameworks/CoreWiFi.framework/Versions/A/CoreWiFi
0x7fff91027000 - 0x7fff91038ff7 libz.1.dylib (55) <88C7C7DE-04B8-316F-8B74-ACD9F3DE1AA1> /usr/lib/libz.1.dylib
0x7fff91985000 - 0x7fff91989ff7 libGIF.dylib (1231) <A349BA73-301E-3EDE-8A31-8ACE827C289E> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x7fff919bd000 - 0x7fff919e2ff7 libPng.dylib (1231) <2D5AC0EE-4056-3F76-97E7-BBD415F072B5> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x7fff919e3000 - 0x7fff91a15ff3 com.apple.frameworks.CoreDaemon (1.3 - 1.3) <C6DB0A07-F8E4-3837-BCA9-225F460EDA81> /System/Library/PrivateFrameworks/CoreDaemon.framework/Versions/B/CoreDaemon
0x7fff91a16000 - 0x7fff91abcfff com.apple.PDFKit (3.0 - 3.0) <C55D8F39-561D-32C7-A701-46F76D6CC151> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x7fff91abd000 - 0x7fff91b0eff7 com.apple.audio.CoreAudio (4.3.0 - 4.3.0) <AF72B06E-C6C1-3FAE-8B47-AF461CAE0E22> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x7fff91b0f000 - 0x7fff91c1effb com.apple.desktopservices (1.9 - 1.9) <6EDAC73F-C42C-3FF7-B67D-FCCA1CFC5405> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x7fff91c1f000 - 0x7fff91c65ffb libFontRegistry.dylib (134) <01B8034A-45FD-3360-A347-A1896F591363> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x7fff91c66000 - 0x7fff91c68ff7 libsystem_coreservices.dylib (9) <41B7C578-5A53-31C8-A96F-C73E030B0938> /usr/lib/system/libsystem_coreservices.dylib
0x7fff91c69000 - 0x7fff91c99ffb com.apple.GSS (4.0 - 2.0) <D033E7F1-2D34-339F-A814-C67E009DE5A9> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x7fff91c9a000 - 0x7fff91c9dfff libScreenReader.dylib (390.2) <96ACAA49-21B6-3D10-ADF8-FF6C8F22FD9F> /usr/lib/libScreenReader.dylib
0x7fff91c9e000 - 0x7fff91ca5fff com.apple.NetFS (6.0 - 4.0) <1581D25F-CC07-39B0-90E8-5D4F3CF84EBA> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff91ca6000 - 0x7fff91cb7ff7 libsystem_coretls.dylib (35.1.2) <EBBF7EF6-80D8-3F8F-825C-B412BD6D22C0> /usr/lib/system/libsystem_coretls.dylib
0x7fff91cb8000 - 0x7fff91ccdff7 com.apple.AppContainer (4.0 - 238) <9481F305-359A-33E6-93F1-89A25FA14E00> /System/Library/PrivateFrameworks/AppContainer.framework/Versions/A/AppContaine r
0x7fff91cce000 - 0x7fff91cdffff libcmph.dylib (1) <46EC3997-DB5E-38AE-BBBB-A035A54AD3C0> /usr/lib/libcmph.dylib
0x7fff91ce0000 - 0x7fff91cebff7 libcsfde.dylib (471) <797691FA-FC0A-3A95-B6E8-BDB75AEAEDFD> /usr/lib/libcsfde.dylib
0x7fff91dab000 - 0x7fff91e23ff7 com.apple.SystemConfiguration (1.14 - 1.14) <C269BCFD-ACAB-3331-BC7C-0430F0E84817> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x7fff91e24000 - 0x7fff91e71ff3 com.apple.print.framework.PrintCore (10.0 - 451) <3CA58254-D14F-3913-9DFB-CAC499570CC7> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x7fff91e72000 - 0x7fff922c5fc7 com.apple.vImage (8.0 - 8.0) <33BE7B31-72DB-3364-B37E-C322A32748C5> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x7fff922c6000 - 0x7fff923baff7 libFontParser.dylib (134) <506126F8-FDCE-3DE1-9DCA-E07FE658B597> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x7fff923bb000 - 0x7fff923d8fff com.apple.DistributionKit (700 - 920) <079B0A4A-97CD-34D6-B50D-AB5D656B2A38> /System/Library/PrivateFrameworks/Install.framework/Frameworks/DistributionKit. framework/Versions/A/DistributionKit
0x7fff923d9000 - 0x7fff923e5ff7 com.apple.OpenDirectory (10.10 - 187) <1D0066FC-1DEB-381B-B15C-4C009E0DF850> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x7fff923e6000 - 0x7fff92719ff7 libmecabra.dylib (666.1) <CAFBC813-4894-3352-9B22-FFF116773A06> /usr/lib/libmecabra.dylib
0x7fff9271a000 - 0x7fff92723fff libsystem_pthread.dylib (105.1.4) <26B1897F-0CD3-30F3-B55A-37CB45062D73> /usr/lib/system/libsystem_pthread.dylib
0x7fff92729000 - 0x7fff92729fff com.apple.audio.units.AudioUnit (1.12 - 1.12) <76EF1C9D-DEA4-3E55-A134-4099B2FD2CF2> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x7fff9272a0There is no need to download anything to solve this problem.
If Safari crashes on launch and you don't have another web browser, you should be able to launch Safari by starting up in safe mode.
You may have installed the "Genieo" or "InstallMac" ad-injection malware. Follow the instructions on this Apple Support page to remove it.
Back up all data before making any changes.
Besides the files listed in the linked support article, you may also need to remove this file in the same way:
~/Library/LaunchAgents/com.genieo.completer.ltvbit.plist
If there are other items with a name that includes "Genieo" or "genieo" alongside any of those you find, remove them as well.
One of the steps in the article is to remove malicious Safari extensions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those.
After removing the malware, remember to reset your home page in all the web browsers affected, if it was changed.
If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, then you may have one of the other kinds of adware covered by the support article. Follow the rest of the instructions in the article.
Make sure you don't repeat the mistake that led you to install the malware. Chances are you got it from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad would probably have included a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If you ever download a file that isn't obviously what you expected, delete it immediately.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Still in System Preferences, open the App Store or Software Update pane and check the box marked
Install system data files and security updates (OS X 10.10 or later)
or
Download updates automatically (OS X 10.9 or earlier)
if it's not already checked. -
Malware issue, Reinstalling OS (Big Problem)
Keep in mind, I am not IT expert, had no help, so I did the best I could....
I have a Lenovo ThinkCenter Edge 72 (3484HPU)
Got some Malware on it, need wipeout my OS, start over. Tried to insert a copy of Windows 7 64 bit Pro but the BIOS wasn't set up to boot from the DVD drive. After searching how to do this, I did a few things.
1. Changed the boot order to have my Optiarc DVD-RW AD-7290H as the first boot selection.
2. Saw on a Lenovo message board concerning a similar problem to make sure my boot mode was in Legacy and not in UEFI. I saw no option to switch, so I disabled UEFI.
Now, my PC won't boot at all. It powers on, and then my Dell Monitor stays blank/black and the power button stays amber instead of green when it powers on.
Stuck! What do I do?I'm brazilian and my english know-how is very poor...but
boot on the linux distribution cd install
in partitioning tools, delete all linux partitions, and create one partition apple hfs, or DOS. done, abort the installation whit ctrlaltdel, or press power button.
boot on the macos cd
what is linux distribution your use? -
Backdoor.flashback malware issue
I see lots of things on backdoor.flashback maware but none for Yosemite. Anyone know what to do?
That is one of thousands of scam pages similar to each other. You're not infected with anything. It's a scam page that locks Safari to that page by creating a permanent loop to keep you stuck to their site.
Force quit Safari. Relaunch it with the Shift key held down.
Or, temporarily disconnect from the Internet. With no access to the page, it can't get the instructions to reload itself when you try to close the tab or back up. You will then be able to move away from the page or close it.
Above all, DO NOT call the number or divulge any personal information. -
ITune reinstall issue with Windows Vista
Because of a malware issue I was recently forced to remove, among all the others, my iTunes program from my computer (Dell Studio 1535 using Windows Vista Home Premium Service [OEM] Pack 2). A few days ago I went to the Apple site and downloaded the iTune64 setup application. When I click on the app it starts to install properly but all of a sudden I receive a popup saying: “The Windows Installer Service could not be accessed. This canoccur if you are running Windows in safe node, or if the Windows Installer isnot correctly installed. Contact your support personnel for assistance.” I am not running this setup in "Safe Mode." After numerous internet searches, fix attempts and discussions with individuals in India I’m still having this issue. Could anyone offer any suggestions? BTW, this WILL be the LAST Windows base computer I will EVER own. In the meantime, I need my iTunes back.
Hi,
Apple has released the 2.2 driver update for BootCamp.
http://support.apple.com/kb/DL967
It should address the difficulties with the 24" iMac.
regards
Stefan -
I have been a bit busy trying to work with the real Android Devs reguarding this issue.
Why is there nothing, (not that I looked very hard) on the verizon fourm about the recent 2 (very serious) trojans that are going around? Not even a decent mention of Droiddream, wow.
The Android Police reported this days ago (Glad their there Verizon seems to not be worried about the fact that tens of thousands of users on their network could be infected)
I could go on and on but, seems Verizon and the great fourm people here are not all that worried about it, so it should be ok, right.
(This Malware was installed via pulling apps from the market, injecting code into them and replacing them into the market. The first of the two roots the user’s device via rageagainstthecag , steals nearly everything it can: product ID, model, partner provider, language, country, userID, IMEI and IMSI. (Most/all of the apps have been removed from the market now, new ones?) The kicker is once this is on your system even if you remove the app. it can still install more code..... its reported that before google could remove the malicious they had already been downloaded 50,000 times, that was a few days ago and more apps with the malicious code were released and downloaded before being removed, so the full number is unknown.
The second one well its a little more complicated considering the code itself is more encrypted then Fort Knox, what is known, well it starts a timer (what happens when that hits 0 is anyones guess).
As bad as google has been with getting back to people who report malicious, or priated apps oddly enough today they jumped and removed hundreds of them, sounds like something has them worried.
Hey you could be a rooted user and not even know it.
In Verizons defence anyone who is using android 2.3 (gingerbread) is/was safe, now if you have gingerbread on your X raise your hand.........You got one thing right there, DJ...
YOU DIDN"T LOOK VERY HARD...
So what do you call this?...
http://community.vzw.com/t5/DROID-Apps/Google-pulls-Market-apps-with-root-exploit-one-patched-in-AOSP/td-p/462512
This was posted 3 days ago. Or did you look over it because it was posted by the guy that you were ripping over the screen issue? And there are 2 other posts asking about the need of AV programs, of which I haven't read because I know the answer (now more than ever).
Your post actually has some merit, it you didn't have your usual pompous, holier-than-thou attitude about it, particularly towards Verizon. That's like bashing Gateway over viruses when Microsoft is the OS maker that needs to be addressing the virus and malware issue. And what would you have Verizon do? Much like it's Microsoft's duty to send out virus alerts (oh, and you Mac people better get used to dealing with malware, too, as the popularity increases), it's Google's duty to address the issues, too.
As for not seeing much conversation about it here, have you looked around the land lately? Middle East coming un-glued? $4.00/gallon gasoline? Food prices going out of sight? Politicians can't do anything without looking like third-graders fighting on the playground? Economy nearly comatose? Weather freaking out? The General Public has been so hammered lately that the Android virus and malware issues, while certainly a big concern to smartphone users, frankly doesn't bug me as much as spending $70.00 to fill my gas tank when it used to take $50.00. I'll admot that it doesn't bug ME so much because I have already, for some time now, taken steps to avoid being affected (infected?) by the malware issues.
At the same time, there are other sources of tech info that could do more to make people aware of the fact that viruses and malware are becoming a problem. Yes, a couple of well-placed stickies in the forum by the Mods would be a good idea.
It's good of you to want to look out for the common man's well-being, but if you continue to post in the condesending manner that is typical of your postings, you will continue to be engaged in back-and forth sniping between yourself and people like me who don't believe in putting up with bad behavior. Or better yet (or worse, depending on the point of view), totally and completely ignored by people that have more sense than either of us. You seem to be intelligent and have good points to offer, but when people are treated like bugs to be walked on and squashed, they are going to tune out. And quickly.
Geri "pliers in hand" O (just consider that a little tweak for when, not if, you respond to this) -
Malware? Something has my Mac in a knot!
https://discussions.apple.com/thread/3217174?start=15&tstart=0
The above discussion seems to be very similar to my scenario. Just different website and different prize. I will reference this posting on that discussion. But, that discussion was six months ago, and is very long.... so I felt it worthy to try to summarize best I could. And, with taking the information, I wasn't even sure what process to do first? So, although I state in this post below as fact, realize I am siting other users information from the post mentioned above.
So, in a nutshell, I am asking you all:
Is the below information accurate?
What items do I do first? What items do I not do at all?
My story: I was searching for some stuff on the planet Jupiter for my daughter's class project. And, bam, a pop-up came up saying I was a Michigan winner. How the heck does this pop up know I am from Michigan????
What was worse, the pop-up could not be closed (the three dots were not present in the upper left-hand corner), I could not access any menu items, etc.in Safari. As this other post above mentioned, "my computer/Safari has been hijacked".
I have Lion, so naturally, any force closing, and/or rebooting just brings up the same pages once again. However, along the way, it had asked for an administrator name and password. I didn't think of it too much as I had been moving between users that day so my other daughter could be surfing the web on her restricted account. So, I thought it had to do with that.
After reading the above-referenced post, I can summarize the plethora of information into the following:
I probably came across a similar malware issue
I probably gave my password to an enemy
And, my Mac is currently setting power-off awaiting my decision on what to do. And, am having to write this post on my husband's Windows PC. Not happy!
Issues and/or solutions:
I might be able to hold down the shift key when entering Safari to disable the "resume pages" option on Lion. (however, that doesn't mean the issue is gone... just that I might be able to access websites and the menu again.)
I am gonna need to delete some files perhaps outside of Safari (downloads.plist; history.plist; historyindex.sk; lastsession.plist; topsites.plist; webpageicons.db;) THEN EMPTY THE TRASH.
I am sure I need to make sure that my Apple software is up to date, including security definitions. (no one in the other post even mentioned this, I don't think, but I would think this would be very helpful.)
I am going to have to address Flash cookies (.sol files)
delete them from home/library/preferences/macromedia/flash player/#sharedobjects
settings need to be adjusted in home/library/preferences/macromedia/flash player/macromedia.com/support/flashplayer/sys
FYI: the home>library folder is now hidden.... so will need to discover how to access that
Or use the Flush app to remove all flash cookies; Or use Safaricookies app to be selective on what flash cookies I'd want to keep
Adobe flash player now puts a system preference in system preferences folder for flash player, including a simple way to delete all flash cookiesThe old version of FP you have to go to the adobe flash player support page to view the control panel that lets you do this. The new one, lets you control it on your Mac.--Supposedly you can access this control panel via double clicking the FP icon
Tracker cookies scare me:
If I installed this Trojan(OSX/DNSChanger) by providing my password, my DNS records can be modified, redirecting incoming internet traffic through the attacker's servers, where it can be hijacked and injected with malicious websites and pornographic advertisements. (BTW, I moved to a Mac a couple years ago because my Windows laptop got one of these things on them... thought I was immune on a Mac. So wrong!)
It concerns me that this attacker could be monitoring my passwords, etc on my banks, etc. Not sure if this is true or not...
SecureMac app has a free Trojan Detection Tool for Mac OS X. The software to remove it has a 30-day trial and then costs $30US.
It goes on to talk about Windows viruses that can be passed on through emails to other Windows users, which CLAMXAV app can fix. Uncertain if available for Lion per the contributor's remarks, but is also difficult to remove from your Mac. The contributor also alerted us to not install Norton on the Mac as it is damaging to the OS.
Some users did the shift button with the Safari button thinking they were done with the whole thing, but realized there was a Trojan on their Mac, still alive. Sending to trash and emptying trash- not sure if that is all you need to do finding it using spotlight?
Things that didn't work for other users and other threads to read:
VirusBarrier Plus didn't detect anything on a users computer.
https://discussions.apple.com/thread/3198419?tstart=0
Any help on this would be greatly appreciated!!!!!
An additional question I have:
I have a Time Capsule. Could I just restore from two days ago and not have to worry about any of the above actions?Please read this whole message before doing anything.
This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
Third-party system modifications are a common cause of usability problems. By a “system modification,” I mean software that affects the operation of other software – potentially for the worse. The following procedure will help identify which such modifications you've installed. Don’t be alarmed by the complexity of these instructions – they’re easy to carry out and won’t change anything on your Mac.
These steps are to be taken while booted in “normal” mode, not in safe mode. If you’re now running in safe mode, reboot as usual before continuing.
Below are instructions to enter some UNIX shell commands. The commands are harmless, but they must be entered exactly as given in order to work. If you have doubts about the safety of the procedure suggested here, search this site for other discussions in which it’s been followed without any report of ill effects.
Some of the commands will line-wrap or scroll in your browser, but each one is really just a single line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, and you can then either copy or drag it. The headings “Step 1” and so on are not part of the commands.
Note: If you have more than one user account, Step 2 must be taken as an administrator. Ordinarily that would be the user created automatically when you booted the system for the first time. The other steps should be taken as the user who has the problem, if different. Most personal Macs have only one user, and in that case this paragraph doesn’t apply.
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, press the key combination shift-command-U. The application is in the folder that opens.
☞ If you’re running Mac OS X 10.7 or later, open LaunchPad. Click Utilities, then Terminal in the page that opens.
When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign (“$”) or a percent sign (“%”). If you get the percent sign, enter “sh” (without the quotes) and press return. You should then get a new line ending in a dollar sign.
Step 1
Copy or drag – do not type – the line below into the Terminal window, then press return:
kextstat -kl | awk '!/com\.apple/{printf "%s %s\n", $6, $7}'
Post the lines of output (if any) that appear below what you just entered (the text, please, not a screenshot.)
Step 2
Repeat with this line:
sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix)|edu\.mit|org\.(amavis|apache|cups|isc|ntp|postfix|x)/{print $3}'
This time, you'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up. You don't need to post the warning.
Step 3
launchctl list | sed 1d | awk '!/0x|com\.apple|edu\.mit|org\.(x|openbsd)/{print $3}'
Step 4
ls -1A /e*/mach* {,/}L*/{Ad,Compon,Ex,Fram,In,Keyb,La,Mail/Bu,P*P,Priv,Qu,Scripti,Servi,Spo,Sta}* L*/Fonts 2> /dev/null
Important: If you synchronize with a MobileMe account, your me.com email address may appear in the output of the above command. If so, anonymize it before posting.
Step 5
osascript -e 'tell application "System Events" to get name of every login item'
Remember, steps 1-5 are all drag-and-drop or copy-and-paste, whichever you prefer – no typing, except your password. Also remember to post the output.
You can then quit Terminal. -
W520 - Things went wrong even after malware cleared from the system.
Hi all,
This https://s-hphotos-ash4.fbcdn.net/266595_10150235955672730_716037729_7316157_8173605_o.jpg happens after the malware was spread from my lecturer's laptop > my portable hdd > to my W520.
W520 - 4284-A99 - Windows 7 Ultimate SP1
So far, I have tried:
System Restore (being erased away after infected)
Run Full Scan with Symantec Endpoint Protection 11 MR6 RU3
Run Full Scan with ESET Smart Security Business Edition 4.2.71.2
Run HijackThis and remove some files.
Reinstalled IE9
But the problem still exist, if im not wrong, currently only IE is being damaged.
Should I do a repair installation or reinstallation of Windows?
Thank You
Peter
=============================================
Does someone post helps you? Give them a kudos as a reward, as they will do better to improve
Refunded Set: W510, 4876-A11
Current Set: W520, 4284-A99
I would welcome T520 or W520 users to try this sound optimization:
http://forums.lenovo.com/t5/W-Series-ThinkPad-Laptops/W520-Sound-Enhancement-Thread/m-p/451401#M1551...Hi PeterTWJ,
ColonelONeill, has been working with you, so I will let the two of you continue until the malware issue is resolved. However, I would like to comment on the question regarding two AV's.
Anti-Virus programs take up an enormous amount of your computer's resources when they are actively scanning your computer. Having two anti-virus programs running at the same time can cause your computer to run very slowly, to become unstable, and even, in rare cases, to crash.
With more than one anti-virus program on the same computer, there is a chance for conflicts if a machine becomes infected. At that point each of the anti-virus programs wants to "control" the situation and in some cases, the job of removing the virus doesn't get done at all. In addition, you will experience slowdown as each is trying to run in realtime.
A better option would be to install one good anti-virus, keep it current, and use it as designed. If a second opinion is needed, use one of the online virus scanners or run one as an “On-Demand” scanner only. In other words, if you choose to install more than one anti-virus program on your computer, then only one of them should be active in memory at a time.
Regards,
Bugbatter
ThinkPad: T530 / X1 Gen 2 / Helix - Yoga: Tablet 2 Pro (Win) / Yoga 3 Pro
If you find a post helpful and it answers your question, please click the "Accept As Solution" button.
Lenovo Advocate ~ I am not employed by Lenovo or Microsoft. I am a volunteer.
Microsoft MVP - Consumer Security
SpywareHammer -
Since downloading the new Adobe Reader XI it will not open. I have reloaded it multiple time. I'm running Windows 7. Since it will not open I also can not open any pdf files.
Things to try...
Using Windows Explorer navigate to C:\Program Files (x86)\Adobe\Reader 11.0\Reader, then double-click on Eula.exe and accept the license agreement
Can you open Adobe Reader by itself? If so, try disabling Protected Mode [Edit | Preferences | Security (Enhanced)].
It could even be a malware issue; see http://helpx.adobe.com/acrobat/kb/reader-core-dll-error.html -
I've tried everything I know possible, and am desperate for some help. I have avast free antivirus, and have never had an issue until now. My major problem is most of my files have been hidden, lost administrator ability even though I am the only account, and can't restore my computer because after I do a dialog pops up catalyst error and another one that says error.
System Restore failed to extract original copy of directory from restore point
Source: %SystemRoot%\Registration
ComPlusStaging
I have a Toshiba Satellite L675, and have come across a malware issue despite having Avast Free to protect from this stuff. I have the only account on this laptop, and have always been the admin. All my files can not be located by going the typical routes through my computer, but if I search for them they will be found. If I try to delete anything in the account C:Users/Public account an error pops up saying I need aministrator control, which I can't obtain. My C:Users/Name account, which I've alwys used has a lock on it, properties say it is read only. Again need administrative abilities to do anything, and nothing pops up when you try to open the folder
What I've tried? I've tried the system restore, error that is explained above. I tried manually restoring folders, needed administrative ability also. Tried turning off file sharing on the network. Tried running AVAST, which couldn't come up with anything and also tried Spybot, which said I was infected, but again would need administrator controls to remove it?
Any idea how I can fix this? I really don't want to do a factory reset or have to take it to a shop if at all possible.Maybe best to enable the hidden Administrator account (which elevates the privileges somewhat), copy all your important files to external storage, and then restore the hard disk to its original out-of-the-box contents using Toshiba recovery media.
Enable the hidden Administrator account in Windows 7 and Vista
See the section Recovering to out-of-box state (recommended recovery method), which begins on p. 62 of the User's Guide.
Satellite L670 Series User’s Guide
If you want to discuss this further, tell us which Satellite L675 you have.
-Jerry -
For those of you who have had issues installing Itunes on Win 7 or possibly another OS
This MIGHT help you.
I tried all day yesterday to install Itunes and I could not get it to work for the life of me. As of today I finally got it installed, so I am giving a quick list of what I did.
First check to make sure windows is updated and then make sure your SQLserverCe31.msi file is not missing or corrupt. if so I was able to download it through Microsofts website.
I then used my Windows system file checker tool to repair any corrupted windows files which I had none.
After all of that I downloaded the free version of malwarebytes and ran it when my computer was in safe mode, which found 93 malware "issues" on my computer. I quarantined all of them and ran it again
I then used msconfig and disabled ALL of my NON Microsoft services and ALL of my startup services (Selective startup)
I tried running the Itunes installer again and BOOM everything installed correctly. I hope this helps SOMEONE"I downloaded the free version of malwarebytes and ran it when my computer was in safe mode, which found 93 malware "issues" on my computer."
...and you're surprised that you had installation issues with iTunes? This makes me wonder whether others who report problems installing iTunes have computers that are equally infected! For reference, I just checked the logs from the last Malwarebytes scan (I run an automated scan twice a week) on my main iTunes system (on which, like the other iTunes instances I run, never seems to suffer from any installation issues) - zero issues -
Issues with Adobe Reader XI -- lost "submit" button option
When I updated to Adobe Reader XI, the "submit" button that was located in the fillable form (in the purple bar) disappeared. When I downgraded to Adobe Reader X, the "Submit" button reappeared. Why is the option no longer available in XI?
Some things to try...
update to 11.0.5
Using Windows Explorer navigate to C:\Program Files (x86)\Adobe\Reader 11.0\Reader, then double-click on Eula.exe and accept the license agreement
Can you open Adobe Reader by itself? If so, try disabling Protected Mode [Edit | Preferences | Security (Enhanced)].
If you cannot open Reader by itself, try to disable Protected Mode in the registry; download, unzip, then run the attached registry script
It could even be a malware issue; see http://helpx.adobe.com/acrobat/kb/reader-core-dll-error.html -
How to I fix a malware popup problem?
Having problem with popup malware issues, want to learn how to fix.
Take a look at this web site. They discuss many options for detecting and removing malware/adware.
http://www.thesafemac.com
http://www.thesafemac.com/arg/
Bryan Dulock
ACN
Houston, TX
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