Malware

how do i know if i have malware or a virus on my imac

There are many forms of ‘Malware’ that can affect a computer system, of which ‘a virus’ is but one type, ‘trojans’ another. Using the strict definition of a computer virus, no viruses that can attack OS X have so far been detected 'in the wild', i.e. in anything other than laboratory conditions. The same is not true of other forms of malware, such as Trojans. Whilst it is a fairly safe bet that your Mac will NOT be infected by a virus, it may have other security-related problem, but more likely a technical problem unrelated to any malware threat.
You may find this User Tip on Viruses, Trojan Detection and Removal, as well as general Internet Security and Privacy, useful: The User Tip seeks to offer guidance on the main security threats and how to avoid them.
https://discussions.apple.com/docs/DOC-2435
More useful information can also be found here:
www.thesafemac.com/mmg

Similar Messages

I opened the attachment on a malicious email in error on my IPad and have been informed by the genuine company that it will download malware software. Is this possible on my IPad or is there a way of running a security scan to see if it has been infected?

I received an email that I now know to be malicious and inadvertently opened up the attachment on my IPad that I've been informed will download malware or a virus. Can my IPad be infected this way or does anyone know if there is a way of running a security scan to check if there is a problem? I do have the most up to date IOS software installed.

There is no anti-malware for iOS, at least none that actually does anything useful. The odds of getting any malware infection via an email attachment on an iOS device is quite low - practically non-existent. Unless you are seeing any issues, there isn't much to do, other than deleting the email and being more cautious in the future.

Acmcneill1ug 14, 2014 7:16 AM I have IMac OSX 10.9.4, 4GB,Processor 3.06 with Intell2Duo. I would like to check for Malware. I run a TechTool Pro 6 every month and that comes up great. When check how much memory I am using, with only Safar

Acmcneill1ug 14, 2014 7:16 AM
I have IMac OSX 10.9.4, 4GB,Processor 3.06 with Intell2Duo. I would like to check for Malware. I run a TechTool Pro 6 every month and that comes up great.
When check how much memory I am using, with only Safari open I am using 3.9 and more of her 4.0 memory. She is very. very slow in processing. I had 4000
trash to clean out and it took her over an hour to expel. Also for some reason Safari will not allow me to click on a link, in my G-mail, and let it go to the page.
It has a sign saying a pop-up blocker is on and will not let me do it. I must open the stamp to look at my e-mails and if I have redirected link now I can do it.
I have not changed my preferences so where is this pop-up blocker?
I have looked at preferences on Safari and Google, which I do not understand Google, and do not see where this blocker could be.
Malware is something I want to make sure is not on my computer. Tech Tool Pro 6 is all I know of and it does not detect Malware.
Help.
Ceil

Try Thomas Reed's Adware removal tool. He posts extensively in the communities.
Malware Guide - Adware
Malware Discussion

Can't read or write some files, internet is failing, youtube won't load, software I tried to install was in Slovenian, not dutch or english like in my systempreferences settings, pictures and files won't preview with spacebar, etc. Malware?

Specs:
iMac 10.8.5
3,4 GHz Intel Core i7
32 GB 1600 MHz DDR3
Can't read or write some files, internet is failing, youtube won't load, security software I tried to install was in Slovenian, not dutch or english like in my systempreferences settings, pictures and files won't preview with spacebar and are randomly corrupted, when I entered something in the Youtube searchbar (when it was still working) it send me to a site with sexadds.
I tried restart my iMac and when I was logged back in, my dock preferences were reset.
Also tried to download some security software to check my Mac for malware, but when I did, I tried several, I got a notification that said something like 'dumpfiles (don't know if this is the right translation...) damaged'.
I'm taking screenshots from all the weird notifications I get and even three quarters off the screenshots I took in the last three hours are already unreadable.
It started this morning when I tried opening a Premiere Pro file on which I worked the night before.
When I tried opening it, it said the file was damaged and could not be openend.
I tried opening it with AE or importing the file in a new project but nothing helped.
When I tried looking for autosaves, this is the really weird part, there were none.
Even though there are autosaves from my other projects, this one was completely gone.
It looked like the day before never happened on my computer.
Also when I openend Premiere all the recent projects had been wiped.
So at first I thought it was a Premiere Pro failure.
But than, later on the day, I tried loading some RAW files from my compact flash card.
This is where I would get an error (error -36) which said some data cannot be read or written.
I tried importing the files with a view different technics, from dragging to importing via Lightroom and I succeeded with Image Browser.
But when I tried moving the files to an other folder the same error occurred.
While dealing with this issue I wanted to put on some soothing music on youtube.
This is when the next weird thing occurred: youtube wasn't completely loading in Chrome. I refreshed a view times, checked the internet connection and still no difference.
When I tried in Safari it did work but when I clicked enter on the searchbar in Youtube, a page with sexadds appeared (I didn't install AdBlock in Safari...).
I read about this 'phishing' where you are redirected to a site were a possible malware installment can take place...
I don't know if it's connected to any of the problems I've been having but I just never experienced this on a mac, I have been a Mac user for 10 years now.
On top of it all, internet started working worse and worse and now it's not even working at all. I had to fill in the password over and over, normally it remembers.
Just like my system preferences, all the preferences I had with Chrome where also reset.
Also somewhere in between I got this notification: Mac OS X must restore library to run programs. Type your password to allow.
To me this is all very weird and suspicious. I have clearly no idea what's going on. Could this be another sort of trojan horse or malware?
Some background info which could be helpful for solving this mystery:
two months ago the one year old Fusion Drive in my iMac just broke out of nowhere.
I got it replaced by a qualified apple repair store.
When I got my computer back, all the files where gone.
I got on the internet without AdBlock installed yet.
A game or whatever it was, can't clearly remember, got installed by accident.
I deleted it immediately.
Only two weeks later, I couldn't log in to my account. It didn't recognize my password and username.
So I brought my mac back to the store.
Here the repair guy said it was a minor thing and he just needed to reconnect my account. He also mentioned he found a downloaded game name Sparta and it probably had something to do with the error.
I asked him; could it be a virus? He replied no way.
I don't know why I couldn't be a virus, just because it's a mac doesn't mean it cannot be done.
So today I tried installing anti virus software (such as avast- was in a weird language looked like slovenian, clamxav - was in slovenian) but I couldn't install them.
PLEASE help me! I don't know what to do anymore, I work fulltime and I need my computer, I have no time to bring it in for repair, are there other perhaps easier ways?
Could this be the work of a virus or a malware? Or is it a disk permissions issue?

It sounds like you may have multiple problems, but none of them are likely to be caused by malware.
First, the internet-related issues may be related to adware or a network compromise. I tend to lean more towards the latter, based on your description of the problem. See:
http://www.adwaremedic.com/kb/baddns.php
http://www.adwaremedic.com/kb/hackedrouter.php
If investigation shows that this is not a network-specific issue, then it's probably adware. See my Adware Removal Guide for help finding and removing it. Note that you mention AdBlock as if it should have prevented this, but it's important to understand that ad blockers do not protect you against adware in any way. Neither would any kind of anti-virus software, which often doesn't detect adware.
As for the other issues, it sounds like you've got some serious corruption. I would be inclined to say it sounds like a failing drive, except it sounds like you just got it replaced. How did you get all your files back after the new drive was installed?
(Fair disclosure: I may receive compensation from links to my sites, TheSafeMac.com and AdwareMedic.com, in the form of buttons allowing for donations. Donations are not required to use my site or software.)

Malware no Firefox 20.01 , como corrigir?

Um malware se instalou no meu firefox, versão 20.0.1. Não consigo identificá-lo nos plugins, também já fiz uma varredura com o avast, e não resolveu o problema. O malware faz com que apareça janelas de verificações de plugins e outros pop-ups. Identifique este mesmo malware no Google Chome, mas consegui resolver o problema, já no firefox não. Pensei em desinstalar o firefox e instalá-lo novamente, mas não consegui, isso pode ser devido ao malware? Como faço para desativá-lo?
a malware has been installed on my firefox, 20.0.1 version. I can't identify it on plugins. I've scanned with avast, but the problem was not resolved. The malware pop ups windows with verification plugins and another information like it. I can not unistall the firefox. How can I correct this problem?

Consegui resolver o problema. Caso alguem também venha a ter
O malware neste caso chama-se '''FindLyrics''', ele é um complemento. Consegui removê-lo no "Adicionar/Remover" no painel de controle.
I managed to resolve the problem. If someone comes to have the same problem: the badware calls '''FindLyrics''', it's a expansion. I could to unistall on the control panel.

My system failed the anti-phishing/malware test. What can I do to fix it? I have Firefox 7.

I use the up to date version of AVG security. Does this interfere?

Firefox does not send e-mails to random users. You only receive mail when you have registered on some official Mozilla e-mail list. Normally these are scam e-mails. They try to scare you and say that you are infected with malware. Then afterwards you are offered a so called "security update" which in reality will infect you computer with a virus. Do not install a fake update.

I think I might have a virus or malware

I know that the likelihood is very slim that I have a virus but I have been having some problems lately. Earlier I had my laptop on and then I closed it and when I opened it back up and typed my password in it kept saying it was wrong. I even checked to see if caps lock was on and it was not. I had to restart my laptop for it to work. I also opened firefox today and it said that it was the first time I used it when it was not. The "you have never used this application before." message popped up. My Internet has also been slow. Graphics/images have not been loading on the Internet or they're pixilated and take a long time to become the resolution the image is at. I also have been having trouble with charging. I will leave it unplugged and then I'll charge it but it will say "battery not charging" but it is plugged in and it shows that it is plugged in it is just not charging but it is still not decreasing in battery power. If it is not a virus what is it and how could I stop these glitches from happening? Thank you.

Hi...
Doubtfull it's a virus or malware.
"battery not charging" but it is plugged in and it shows that it is plugged in it is just not charging but it is still not decreasing in battery power
Try troubleshooting the MagSafe adapter
If that didn't help, try Resetting the System Management Controller (SMC)
And since there are numerous issues, the startup disk may need repairing.
If you have Lion v10.7 insatlled, use Lion Recovery to repair the startup disk or reinstall the Mac OS X.
If you have a prior Mac OS X installed, help here > Using Disk Utility to verify or repair disks
And make sure there's enough free space on the startup disk. Right or control click the MacintoshHD icon on your Desktop.
Click Get Info. In the Get Info window you will see Capacity and Available. Make sure there's a minimum of 15% free disk space.

I have iPhone 4s, and using latest iOS. When I try to open any link from Twitter or Facebook, it goes to open some wrong webpage. My iphone seems to be infected or suffering from some spyware or malware. How can I remove this wrong link opening

I have iPhone 4s, and using latest iOS. When I try to open any link from Twitter or Facebook, it goes to open some wrong webpage. My iphone seems to be infected or suffering from some spyware or malware. How can I remove this wrong link opening ? Please help me to resolve...

I think the McAfee suite will do the trick when I pay them a one-time fee of $69 or $179 for a year for unlimited support.
Your call of course but IMO a waste of money. Please read this first:
There are many forms of ‘Malware’ that can affect a computer system, of which ‘a virus’ is but one type, ‘trojans’ another. Using the strict definition of a computer virus, no viruses that can attack OS X have so far been detected 'in the wild', i.e. in anything other than laboratory conditions. The same is not true of other forms of malware, such as Trojans. Whilst it is a fairly safe bet that your Mac has NOT been infected by a virus, it may have another security-related problem, but more likely a technical problem unrelated to any malware threat.
You may find this User Tip on Viruses, Trojan Detection and Removal, as well as general Internet Security and Privacy, useful:
https://discussions.apple.com/docs/DOC-2435
The User Tip (which you are welcome to print out and retain for future reference) seeks to offer guidance on the main security threats and how to avoid them.
More useful information can also be found here:
http://www.reedcorner.net/mmg/

Can anyone advise on the harm of this malware?

Yesterday googled "George Stephenson £5 Note" to get information about the previous UK banknote that has not been legal tender since 2003. The sixth website in the search results is some sort of malware that starts warning you your computer is infected and appears to start scanning your hard drive. Annoying enough - but it also starts putting files into the download list.
I was concerned this may be spyware and eventually have downloaded for use the 30 day trial of macscan. This has found nothing - but takes hours to do. Even though I still have the last one of these downloads in trash, so maybe it is not Trojan Spyware.
I have sent a message to goggle about this malware site and tried to find anyone else to report this to but have failed to find anyone who will investigate.
So I attach the link to the website below in the hope that someone is expert enough to cope with this and tell me what it is. PLEAE DO NOT USE THIS LINK UNTIL SOMEONE COMPETENT HAS ADVISED ON HOW HARMFUL IT IS - IT IMMEDIATELY STARTS DOWNLOADING FILES TO YOUR MACHINE: -
www.fashmedia.co.uk/clients2/george-stephenson-5-pound-note

You need to get that junk off your computer, if you accepted the download and install. Apple has information and instructions for removal:
http://support.apple.com/kb/HT4650
For additional information, see also:
http://www.reedcorner.net/news.php/?p=138
http://www.reedcorner.net/guides/macvirus/
It doesn't matter where you are located, by the way; that's not relevant to the issue, and your firewall won't help in this circumstance if you approve the download and install yourself, though you may be tricked into doing so.
If the message is just popping up when you web surf and you aren't allowing a download and install, then you are just encountering a hacked web site (which may not be the one to which you post the URL; it doesn't when I go there) that has the ad for that fakeware.
Regards.
Message was edited by: Dave Sawyer

I was recently attacked by registry dr and conduit malware. Malware has been removed, but since then thunderbird is slow and doesn't respond. How do I fix it?

I was attached by registry doctor and several conduit malware programs. I had the malware removed from my computer. But ever since them thunderbird has been very slow or not resonding at all. l have uninstalled and reinstalled thunderbird twice. The first time it seemed like it fixed the problem for a few minutes, but then it stopped respondig.
I have tried opening in safe mode, and the first time it seemed like it worked better, but before long it stopped responding.
Any idea what the problem is and what to do about it?

See if any of this helps. My guess is that it is your McAfee.
https://wiki.mozilla.org/Thunderbird:Testing:Antivirus_Related_Performance_Issues

I think I might have downloaded malware and want to know if there is a program I can run on my computer to look for malware

I was on a website and a tab with another website that looked sketch came onto my screen. I couldn't exit the page and a message appeared on my screen saying something about safeguarding my mac and in a panic I just clicked "Okay" because there were no other options. The popup message did not say anything about a download, but immediately something downloaded to my computer so right away, without looking at it, I moved whatever had downloaded from my downloads into my trash and then emptied my trash. I know I should have read the message or tried to force quit my browser but I panicked and am now concerned I may have downloaded some type of malware. I am aware that there are no mac viruses "in the wild" but am concerned I may have downloaded spyware or a trojan. I was borrowing a family members computer and they do not know if they had any antivirus software but I am assuming because they do not know that they do not have any sort of security downloaded other than what comes with the mac. I was wondering if there is some sort of program I could run to check for malware and what I should do with the computer in the meantime, like maybe have it shut off? And in the case of some sort of malware, does that mean I need to get a new computer? I'm just scared and know I should have been smarter about the situation but now I don't know what to do.

It's not malware. It's a JavaScript scam that only affects your web browser, and only temporarily.
Some of those scam pages can be dismissed very easily. Press command-W to close the tab or window. A huge box will pop up. Press the return key and both the box and the page will close. If that doesn't happen, continue.
From the Safari menu bar, select
Safari ▹ Preferences... ▹ Security
and uncheck the box marked Enable JavaScript. Leave the preferences dialog open.
Close the malicious window or tab.
Re-enable JavaScript and close the preferences dialog.
If the Preferences menu item is grayed out, quit Safari. Force quit if necessary. Relaunch it by holding down the shift key and clicking its icon in the Dock. From the menu bar, select
Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data
to get rid of any cookies or other data left by the server. Open your Downloads folder and delete anything you don't recognize.

Safari Hijacked and Certificates that won't go away. Malware?

Four times over the last 4 or 5 months "something" hijacks Safari and freezes it.
The first 3 times I was in Google.   I clicked on a site, it would freeze Safari and I would get a message from an unrelated website telling me to call a number for Apple Support which was not Apple.
Each of those 3 times I called Apple Care and they went to Finder>Library> Cache and removed files from Launch Agents, Launch Daemons and Plug-ins. That removed the problem.
This time I was in Words With Friends when a Certificate popped up for the website Secure.RubiconProject.Com.   I spent over an hour on the phone with Apple looking for bad files. None were found but we couldn't get rid of the Certificate and Safari was frozen.   Also, WWF would keep crashing Safari.
The Apple guy had me install a 2 week free trial of Web Root antivirus. It found some problems which it took care of. When I went back to Words with Friends the Certificate popped up again but this time I clicked on it since Web Root would tell me if there was an issue.
The screen was blank but since then: 1. No certificate and 2. an error message that was always across the top of WWF about having to reload the page was gone. When I used Firefox to work on this problem with Apple, I would keep getting a message that said Firefox would not direct this to another page and I had to click an OK button. That is gone.
I don't know why I keep getting this issue since each time it is different.   I told Apple guy that I had read that Apple doesn't need antivirus and in fact they can cause more problems than they help.   He said Apple has a Firewall but nothing for malware which is become more and more prevalent. There are threads here about not needed anti viruses but I'm at a loss.
I have Apple Care for 2 more years but I don't want to keep calling them if I can find a solution to this. I'm not tech savvy.   I would like an antivirus that is a one time fee.
Advice please?

You may have inadvertently installed adware. Eradicating it is simple and you don't have to download or install anything to fix it.
Although adware relies upon deception, it does not get installed without your consent, and "anti-virus" utilities cannot prevent users from willfully installing garbage. Only you can do that, by recognizing adware's appearance, which is constantly changing as adware authors constantly attempt to thwart automatic means of detection.
For an explanation or how this may have occurred, how to avoid it in the future, and for Apple's recommended solution read How to install adware.
Webroot is garbage that won't help prevent adware. Uninstall it. Be sure to follow its uninstallation instructions.
I have Apple Care for 2 more years but I don't want to keep calling them if I can find a solution to this.
You should call them, as often as necessary. AppleCare is a service you paid for. Let them work for you. I suggest you express your displeasure regarding their inept recommendation to install Webroot. OS X's software firewall is also completely irrelevant to your concern.

I can't get rid of browser malware?

Okay, so, this is a big problem I've been having all day, and only today. Suddenly, as I was browsing, I started getting ads. I thought it was because my adblocker was disabled. I re-enabled it, and suddenly, I still have ads. So I thought, hey, maybe it just isn't working, so I restarted Firefox (to be clear, this happens in Chrome, as well). Still there.
I get ads on websites that have never had ads before. These ads aren't on every website. Random keywords will highlight, and if you hover, they bring up ads. I also have, suddenly, a bar underneath my bookmarks bar that says "Search on Bing". Sometimes, when I click links, I get redirected, kind of like an adfly link is, and I can click forwards to my link via an arrow in the upper right hand corner. As you can imagine, these problems are terribly annoying.
The problem comes when I explain what I've done so far:
-I've checked my programs, nothing suspicious.
-No new, unwanted extensions.
-I've run Norton, Malwarebytes, and Adwcleaner, all of which detected things and removed them.
-I can't find anything in the registry that shows up as an issue.
-I've cleared out all of my files several times.
-I haven't downloaded much, recently. The problem started today. The only thing I downloaded was an update to a game, Cubic Castles, from http://cubiccastles.com (I have not tried uninstalling this, as it is supposedly a safe file; my friends and I have /all/ downloaded this file at the exact same time, I'm the only person with issues)
-I've got nothing going on in BitTorrent, and I've cleared out any unnecessary files sitting around on my desktop and such.
-I've reset FireFox, not Chrome. It doesn't sound like a browser problem.
-I believe that when I signed back into FireFox, is when it happened again, as I /did/ reset everything, I cleared the registry. It seemed clean, and then it popped back up again. I'm not sure if syncing my information is what triggered it.
This has to be the most frustrating thing to happen to me. Oh, and I might have you know that when I ran SpyHunter 4, which you apparently have to pay for, I had 1852 threats. Which I've hopefully removed. However, I saw /nothing/ about OffersWizard, and I haven't seen anything on my computer about it except on the ads that have shown up. I'm desperate here. It's making it impossible to use the web, and I'm paranoid it's going to receive my information and hack my accounts; I've had this happen on several occasions.
Is there any other way to get rid of this thing? Should I try a restore point? I'm at the end of my rope, and I can't take this any longer. Please, help me!

Do a malware check with several malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.
All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
*Malwarebytes' Anti-Malware: http://www.malwarebytes.org/mbam.php
*AdwCleaner: http://www.bleepingcomputer.com/download/adwcleaner/ http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
*SuperAntispyware: http://www.superantispyware.com/
*Microsoft Safety Scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx
*Windows Defender: http://windows.microsoft.com/en-us/windows/using-defender
*Spybot Search & Destroy: http://www.safer-networking.org/en/index.html
*Kasperky Free Security Scan: http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
*Anti-rootkit utility TDSSKiller: http://support.kaspersky.com/5350?el=88446
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

I updated to 6. In Tools, blocked cookies and now can never open Firefox. The allow cookies window is stuck. How do I get rid of the firefox browser and go back to 5. I did have malware on computer that was removed, but still ...not working

On Saturday, Sept. 3, I updated to Mozilla Firefox 6. I went into the Toolbar, I think to private browsing, but not sure now. I asked that all cookies be blocked. A window came up from my home page that said "Allow, Allow this session only, Deny Cookies." I said Deny and it told me 19 cookies were being blocked. I have never been able to get the window to leave the browser home page. In fact, I can not make any choice in that window. The window kind of shakes. I went for professional help and did have malware that I had not known was there that was removed. Technician worked 3 hours. It was called "PUM.Hijack.Start." The Mozilla browser is still stuck like that. I am on Internet Explorer, but I would like to have Firefox back again. What steps do I take next?

I am having a similar problem. Running Xp.
Latest revision of firefox.
After using firefox for a while if I exit, parent.lock is locked and i have to reboot to reload firefox.
I have killed all firefox applications from task manager (usually there are none). and I have tried 3 different "file unlock" programs including unlocker to no avail.
I also recently installed a program that shows -all- open files, and parent.lock is not listed, and thus not closable/unlockable from there.

My efforts to remove malware from a network external hard drive connected to my Intel based iMac is now causing programs to hang when I try to open them.

I own an iMac, recently updated with OSX 10.75. It is the core computer on a home network shared with an iPad, Apple TV, two network printers,my wife's laptop, two iPhone, a BlackBerry and a BlackBerry Playbook. I am experiencing three if not four problems that are overwhelming.
My original problem is associated with Windows emails files or documents stored on my external network hard drive. One or more has malware and is sending malware laced files across the Internet to points unknown. As someone pointed out in a forum my iMac may be hosting,sharing and propagating Windows malware. I originally used Trend Micro software on my IMac to monitor any viral activity. Two weeks ago I noticed a number of notices from servers around the world saying my message was not undelivered. Since I had sent messages to the people I simply deleted the emails. Next I noticed the emails on my BlackBerry and my BlackBerry playbook.I configured the Trend to do a complete scan and although it did a complete scan it did not perform a full network scan. It did identify a series of .x27 document files with the same name tbut each had a sequential number. I assumed hat these were the source files that had sent out the email documents selling Viagara and othernproducts. I manually deleted thousands of the source documents and the files. This caused some disruption to my computer but it did not produce a hardware or software problem. By following this effort in conjunction with security scans I do believe the malware was activated by Iranian students who were able to activate the malware through my BlackBerry and BlackBerry Playbook. I learned this from an encounter I had when trying tondelete these files on my computer and my BlackBerry.
When using my PlayBook after deleting the files from my computer I noticed more messages being returned from servers. I realized that email accounts connected to my BlackBerry and BB Playbookn were not protected from this problem. As I searched for remedies I learned about turning on the firewall in the previous version of Lion but that did not stop the BlackBerry problem. Each time I deleted a source file on my computer more documents were released. I eventually received McAfee from my ISP. It provided security on the entire network. My first full scan of my external drive identified two malware files. One of them was associated with the Cialis ad the other was from a firm in the Middle East called ADP. it could not remove the latter file.
Moreover each time I attempted to remove the source file from my hard drive a file labeled A239A076F would show up on my Blackberry. As I removed them thousands of these files would show up. Ultimately I eventually disconnected the external hard drive and removed the battery from the phone and not use the email accounts these messages had used to enter my iMac. I am contacting ATT about BlackBerry data security and switching to a different phone for business purposes. I will probably change to an iPhone or Android phone for business purposes. I am also looking at ways to resolve the malware on that drive. There are a number of business and personal files on thatbdrive that I hope to keep. I dread having to pay McAfee to configure the software to eradicate the malware.
Moving on...last week I updated my iMac to 10.75. It simultaneously updated every Apple based program as promised. It did not update the non-Apple programs. I am not an IT professional and assumed that it had done so. On Saturday I attempted to download a file associated with my router extender using my untethered Playbook and BlackBerry desktop software. The program hung. I attempted a reboot and it reopened with the hung program. It created an alias file on the desktop. My inclination led to put the alias file in the trash can and delete it. My computer did not respond well to that action. It has been rebooted with Cmd-s-esc tens of time to see if that would activate a file check. It did not. I was able to run a disk utility check. And in spite of the hung process it eventually said the drive was okay.
Long story in a nutshell. My iMac is responding as if it is looking for a subprogram to complete its a function. Or it is attempting to finish the BlackBerry operation it began on Saturday. I hope this makes sense to someone and the know how I can restore functionality to my iMac.
Thank you.

I think the McAfee suite will do the trick when I pay them a one-time fee of $69 or $179 for a year for unlimited support.
Your call of course but IMO a waste of money. Please read this first:
There are many forms of ‘Malware’ that can affect a computer system, of which ‘a virus’ is but one type, ‘trojans’ another. Using the strict definition of a computer virus, no viruses that can attack OS X have so far been detected 'in the wild', i.e. in anything other than laboratory conditions. The same is not true of other forms of malware, such as Trojans. Whilst it is a fairly safe bet that your Mac has NOT been infected by a virus, it may have another security-related problem, but more likely a technical problem unrelated to any malware threat.
You may find this User Tip on Viruses, Trojan Detection and Removal, as well as general Internet Security and Privacy, useful:
https://discussions.apple.com/docs/DOC-2435
The User Tip (which you are welcome to print out and retain for future reference) seeks to offer guidance on the main security threats and how to avoid them.
More useful information can also be found here:
http://www.reedcorner.net/mmg/

I am trying to install a trail for InDesign CC to finish a project soon. I downloaded Creative Cloud, the app is in my folder, but it won't open and when I try to download InDesign an error pops up saying Adobe is trying to install malware.

I just installed Creative Cloud in order to download a trial for InDesign. I have the app icon for CC, but it won't open. When it was in my toolbar (on a mac) it just sat there loading for about 15 minutes. I tried restarting it but it won't open at all now. I also tried downloading an InDesign trail and it won't open at all. When I click for it to download an error message pops up saying Adobe is trying to instal malware and asks me if I want to continue. When I say yes, it doesn't do anything. I have a brochure that needs to go to the client by 4pm today! EEK!

Sydneybling it does sound like your security software is interfering with the process of installing and utilizing your Adobe Creative applications. I would recommend that you try temporarily disabling your security software and utilizing the directions listed at Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html to install InDesign CC.

Malware

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