Manage a resource work load when several resources are assigned to the same tasks

I think I am confusing myself!
Basically I have multiple resources assigned to the same tasks throughout my schedule. I have levelled the schedule and here lies the issue. There are often instances where a resource will not have any work loaded for them for a long period, because they are
waiting for another/other resources to become available before they can move on to the next task.
There are also lots of days where they are working but not being fully utilised too.
Is this simply because we have too many resources assigned to the same tasks and there is no way around the issues we are finding?
Can you offer a solution that doesn't involve creating the same task 4 times (if 4 people are working on it at the same time) and assigning them all individually to the duplicated tasks? the schedule will be so long if I have to do this.
Any help you can offer would be much appreciated
Thanks
Jo
J Day

Jo,
Please do not post the same question to multiple forums. The same volunteers follow most all of the forums.
Your question is being answered (for the second time) at:
http://answers.microsoft.com/en-us/office/forum/office_2010-project/ms-project-resource-query-urgent/5bf44f73-22cc-4d40-be15-0d6f111cd299

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(Comment: I have to say that posting to this forum is a real pita. It takes me upwards of 20 minutes to figure out why various words are not allowed, with no indication of what is wrong. For some reason ba lt im ore is a forbidden word so I replaced it with FirstLocation.)
I have a bulk action script that calls a workflow (below) to remove some locations from a users resource. What is happening is that it loops through and correctly removes 'FirstLocation'. Then it loops through the second pass and correctly removes 'Portland', however, on the third pass, Portland comes back - it's like the removal doesn't take for some reason. Is there something I should be updating differently to get this to remove the locations correctly?
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<Variable name='remLocation'>
<list>
 <s>FirstLocation</s>
 <s>Portland</s>
 <s>Chicago</s>
 <s>Charleston</s>
 <s>Cleveland</s>
 <s>Lynnfield</s>
 <s>Roanoke</s>
 <s>Worthington</s>
 <s>Yorktown</s>
 <s>Hawthorne</s>
</list>
</Variable>
<Variable name='newJustification'>
<s>Obsolete Locations remd</s>
</Variable>
<Activity id='0' name='start'>
 <Transition to='Initialize' />
 <WorkflowEditor x='43' y='10' />
</Activity>
<Activity id='1' name='Initialize'>
 <Action id='0' name='Set variables'>
 <expression>
 <block name='INIT' trace='true'>
 </block>
 </expression>
 </Action>
 <Transition to='Make Account Changes' />
 <WorkflowEditor x='105' y='10' />
</Activity>
<Activity name='Make Account Changes'>
 <Action id='1' name='update lh account'>
 <expression>
 <block trace='true'>
 
 <defvar name='tmpLocMap2'>
 <ref>user.accounts[FACILITIES].properties.locationMap</ref>
 </defvar>
 
 <dolist name='elLoc'>
 <ref>remLocation</ref>
 <block trace='true'>
 <set name='tmpLocMap2'>
 
 <cond>
 <neq>
 <indexOf>
 <ref>user.accounts[FACILITIES].properties.locationMap[*].name</ref>
 <ref>elLoc</ref>
 </indexOf>
 -1
 </neq> 
 <block trace='true'>
 
 <defvar name='objectIndexNo'>
 <indexOf>
 <ref>user.accounts[FACILITIES].properties.locationMap[*].name</ref>
 <ref>elLoc</ref>
 </indexOf>
 </defvar>
 <rem>
 <filternull>
 <ref>user.accounts[FACILITIES].properties.locationMap</ref>
 </filternull>
 <get>
 <filternull>
 <ref>user.accounts[FACILITIES].properties.locationMap</ref>
 </filternull>
 <ref>objectIndexNo</ref>
 </get>
 </rem>
 </block>
 <ref>tmpLocMap2</ref>
 </cond>
 </set>
 <set>
 <ref>user.accounts[FACILITIES].properties.locationMap</ref>
 <ref>tmpLocMap2</ref>
 </set>
 </block>
 </dolist>
 <set>
 <s>user.accounts[FACILITIES].properties.justification</s>
 <ref>newJustification</ref>
 </set>
 <set>
 <s>user.accounts[FACILITIES].justification</s>
 <ref>newJustification</ref>
 </set>
 </block>
 </expression>
 </Action>
 . . . and here's some of the debug code showing what happens:
<dolist name='elLoc'>
<ref>remLocation</ref> --> [FirstLocation, Portland, Chicago, Charleston, Cleveland, Lynnfield, Roanoke, Worthington, Yorktown, Hawthorne, ...truncated...]
<block trace='true'>
 <set name='tmpLocMap2'>
 </set> --> null
 <set name='tmpLocMap2'>
 <cond>
 <neq>
 <indexOf>
 <ref>user.accounts[FACILITIES].properties.locationMap[*].name</ref> --> [FirstLocation, Shelbyville, Portland, Syracuse]
 <ref>elLoc</ref> --> FirstLocation
 </indexOf> --> 0
 -1 --> -1
 </neq> --> 1
 <block trace='true'>
 <defvar name='objectIndexNo'>
 </defvar> --> null
 <rem>
 <filternull>
 <ref>user.accounts[FACILITIES].properties.locationMap</ref> --> [GenericObject:FirstLocation, GenericObject:Shelbyville, GenericObject:Portland, GenericObject:Syracuse]
 </filternull> --> [GenericObject:FirstLocation, GenericObject:Shelbyville, GenericObject:Portland, GenericObject:Syracuse]
 <get>
 <filternull>
 <ref>user.accounts[FACILITIES].properties.locationMap</ref> --> [GenericObject:FirstLocation, GenericObject:Shelbyville, GenericObject:Portland, GenericObject:Syracuse]
 </filternull> --> [GenericObject:FirstLocation, GenericObject:Shelbyville, GenericObject:Portland, GenericObject:Syracuse]
 <ref>objectIndexNo</ref>
 [<defvar name='objectIndexNo'>]
 <indexOf>
 <ref>user.accounts[FACILITIES].properties.locationMap[*].name</ref> --> [FirstLocation, Shelbyville, Portland, Syracuse]
 <ref>elLoc</ref> --> FirstLocation
 </indexOf> --> 0
 [</defvar>] --> 0 --> 0
 </get> --> GenericObject:FirstLocation
 </rem> --> [GenericObject:Shelbyville, GenericObject:Portland, GenericObject:Syracuse]
 </block> --> [GenericObject:Shelbyville, GenericObject:Portland, GenericObject:Syracuse]
 </cond> --> [GenericObject:Shelbyville, GenericObject:Portland, GenericObject:Syracuse]
 </set> --> null
my comment: At this point FirstLocation has been remd successfully from tmpLocMap2.
<remAll>
 <ref>user.accounts[FACILITIES].properties.locationMap</ref> --> [GenericObject:FirstLocation, GenericObject:Shelbyville, GenericObject:Portland, GenericObject:Syracuse]
 </remAll> --> [GenericObject:FirstLocation, GenericObject:Shelbyville, GenericObject:Portland, GenericObject:Syracuse]
 <set>
 <ref>user.accounts[FACILITIES].properties.locationMap</ref> --> [GenericObject:FirstLocation, GenericObject:Shelbyville, GenericObject:Portland, GenericObject:Syracuse]
 <ref>tmpLocMap2</ref> --> [GenericObject:Shelbyville, GenericObject:Portland, GenericObject:Syracuse]
 </set> --> null
</block> --> null
<block trace='true'>
 <set name='tmpLocMap2'>
 </set> --> null
 <set name='tmpLocMap2'>
 <cond>
 <neq>
 <indexOf>
 <ref>user.accounts[FACILITIES].properties.locationMap[*].name</ref> --> [Shelbyville, Portland, Syracuse]
 my comment: the locationMap above shows that FirstLocation was successfully remd.
 <ref>elLoc</ref> --> Portland
 </indexOf> --> 1
 -1 --> -1
 </neq> --> 1
 <block trace='true'>
 <defvar name='objectIndexNo'>
 </defvar> --> null
 <rem>
 <filternull>
 <ref>user.accounts[FACILITIES].properties.locationMap</ref> --> [null, GenericObject:Shelbyville, GenericObject:Portland, GenericObject:Syracuse]
 </filternull> --> [GenericObject:Shelbyville, GenericObject:Portland, GenericObject:Syracuse]
 <get>
 <filternull>
 <ref>user.accounts[FACILITIES].properties.locationMap</ref> --> [null, GenericObject:Shelbyville, GenericObject:Portland, GenericObject:Syracuse]
 </filternull> --> [GenericObject:Shelbyville, GenericObject:Portland, GenericObject:Syracuse]
 <ref>objectIndexNo</ref>
 [<defvar name='objectIndexNo'>]
 <indexOf>
 <ref>user.accounts[FACILITIES].properties.locationMap[*].name</ref> --> [Shelbyville, Portland, Syracuse]
 <ref>elLoc</ref> --> Portland
 </indexOf> --> 1
 [</defvar>] --> 1 --> 1
 </get> --> GenericObject:Portland
 </rem> --> [GenericObject:Shelbyville, GenericObject:Syracuse]
 </block> --> [GenericObject:Shelbyville, GenericObject:Syracuse]
 </cond> --> [GenericObject:Shelbyville, GenericObject:Syracuse]
 my comment: and here Portland was successfully remd.
 </set> --> null
 <remAll>
 <ref>user.accounts[FACILITIES].properties.locationMap</ref> --> [null, GenericObject:Shelbyville, GenericObject:Portland, GenericObject:Syracuse]
 </remAll> --> [null, GenericObject:Shelbyville, GenericObject:Portland, GenericObject:Syracuse]
 <set>
 <ref>user.accounts[FACILITIES].properties.locationMap</ref> --> [null, GenericObject:Shelbyville, GenericObject:Portland, GenericObject:Syracuse]
 <ref>tmpLocMap2</ref> --> [GenericObject:Shelbyville, GenericObject:Syracuse]
 </set> --> null
</block> --> null
<block trace='true'>
 <set name='tmpLocMap2'>
 </set> --> null
 <set name='tmpLocMap2'>
 <cond>
 <neq>
 <indexOf>
 <ref>user.accounts[FACILITIES].properties.locationMap[*].name</ref> --> [Shelbyville, Portland, Syracuse]
 my comment: but above, when referenced, Portland hasn't really been remd. Why not??
 <ref>elLoc</ref> --> Chicago
 </indexOf> --> -1
 -1 --> -1
 </neq> --> 0
 <ref>user.accounts[FACILITIES].properties.locationMap</ref> --> [null, GenericObject:Shelbyville, GenericObject:Portland, GenericObject:Syracuse]
 </cond> --> [null, GenericObject:Shelbyville, GenericObject:Portland, GenericObject:Syracuse]
 </set> --> null
 <remAll>
 <ref>user.accounts[FACILITIES].properties.locationMap</ref> --> [null, GenericObject:Shelbyville, GenericObject:Portland, GenericObject:Syracuse]
 </remAll> --> [null, GenericObject:Shelbyville, GenericObject:Portland, GenericObject:Syracuse]
 <set>
 <ref>user.accounts[FACILITIES].properties.locationMap</ref> --> [null, GenericObject:Shelbyville, GenericObject:Portland, GenericObject:Syracuse]
 <ref>tmpLocMap2</ref> --> [null, GenericObject:Shelbyville, GenericObject:Portland, GenericObject:Syracuse]
 </set> --> null
</block> --> null
<block trace='true'> Any suggestions would be appreciated. Thanks much!
Edited by: user12836258 on Sep 7, 2011 10:14 AM
Edited by: user12836258 on Sep 7, 2011 10:15 AM

it is working over there and changing the status also.
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Manage a resource work load when several resources are assigned to the same tasks

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