Manage Account is missing from the Sync tab. Unable to view my sync key to enable another device.
1st Step: Firefox
2nd Step: Options
3rd Step: Sync
After the 3rd Step, the Manage Account feature is missing so I am unable view my Sync Key to enable my Android phone.
As explained in the first step of the article posted, you need to set up your Firefox Sync account before moving forward and be able to add a new device.
If you did set up an account in the past, you would need to select "Connect" and then search for the link "I don't have the device with me" at the bottom of the 3 boxes.
Make sure that you have the Sync Key handy. If you have lost it, you would need to press the "I've lost my Sync Key" and follow the steps. This will erase all the information in your Sync server.
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Dear Support,
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My OS is Windows 7 Home Premium.
My Firefox version is 4.0.1.
When I try to setup Firefox Sync, I get a choice of "Create a new account" or "Connect".
The first tells me my email address is already in use, but selecting the Sync tab does not give me "Manage my Account."
How can I find out my password and sync key?Hi Russ!
Apparently you already configured your account but you don't have nor the key or the password. You can get the password in the [https://account.services.mozilla.com/forgot following link] but you would need the Sync Key to sync your device to the rest of your devices.
If you don't have the Sync Key the best thing you can do is to reset it, by deleting the previous account and creating a new one with the same user. You can perform this tasks from your [https://account.services.mozilla.com/ account dashboard]. -
I have been trying to get my iPhone to sync with a new computer. As a result I have ended up with many of my apps on the old computer, but missing from the the new one and the iPhone. How do I get the apps on the old one to the iPhone and then the new computer?
You don't. Backup your itunes library on the old computer and move it to the new computer.
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When syncing my iTunes to my iPad from the laptop, I get a list of missing songs; they are in the library, but not in the music folder on my HD. In particular, I uploaded 3 CDs at the same time, all are in my library, and all synced to the iPad - but the music from two of them are missing from the music folder. Questions are (a) where might they have gone? and (b) is there a way of "reverse loading" them back to my hard drive from the iPad? Thanks in advance!
Hi dones49,
It sounds like your issue here is that iTunes can not find the files for some of the songs you have brought into it. This happens occasionally even if the songs have not been moved from the location that iTunes places them on import or purchase. When you try to use the song, iTunes prompts you to find the file, as you have seen.
To find the file, use the information in this article to navigate through the iTunes media folders -
Locate and organize your iTunes files
If you are still unable to locate the files, you may need to download them from the iTunes store again, or rip them from your CDs. See this article for assistance with downloading your past purchases -
Download past purchases
Thanks for using Apple Support Communities.
Best,
Brett L -
I cannot log into my account using the sync key that was given to me and nothing I do seems to fix it. Is there anyway I can "reset" my username? I'd like to reopen an account using my same username as opposed to starting from scratch.
reading through that, it doesn't look like you were given up on Candice. you never replied to StarDeb's last set of questions in that thread. she was probably waiting to hear back from you.
why didn't you reply? -
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The triangle next to the main Playlists folder is pointing down.
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Aug 27 19:36:02.213: RADIUS: Cisco AVpair [1] 19 "portbundle=enable"
Aug 27 19:36:02.213: RADIUS: Vendor, Cisco [26] 23
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Aug 27 19:36:02.213: RADIUS: Calling-Station-Id [31] 19 "00-15-00-73-XX-XX"
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Aug 27 19:36:02.213: RADIUS: NAS-Port [5] 6 0
Aug 27 19:36:02.213: RADIUS: NAS-Port-Id [87] 11 "0/2/0/200"
Aug 27 19:36:02.213: RADIUS: Vendor, Cisco [26] 46
Aug 27 19:36:02.213: RADIUS: Cisco AVpair [1] 40 "remote-id-tag=020a00000a050001000800c8"
Aug 27 19:36:02.213: RADIUS: Vendor, Cisco [26] 36
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Aug 27 19:36:02.213: RADIUS: Ascend-Session-Svr-K[151] 10
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Aug 27 19:36:02.213: RADIUS: Acct-Delay-Time [41] 6 0
Thanks in advance.It seems you already have tac case opened for this issue? Let me know if that is not the case.
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I'm trying to setup my Firefox Sync account on a new computer. I'm using a custom server based on Weave Minimal. There are several other computers which have synchronizing with this server with no problems for quite some time. This new computer accepts the custom server details, connects, and asks for a sync key. However, when I enter the sync key I got from one of those other computers into this new computer, it replies "Unknown Error".
I cannot get beyond this. I've tried the sync key copied and pasted from a text file in my Dropbox. I've tried removing the hyphens. I've tried the original passphrase that I used in previous versions of Firefox Sync.
Is there some tweak I need to make to Weave Minimal to make this work or do I need to try to setup the full Weave server?I'm trying to setup my Firefox Sync account on a new computer. I'm using a custom server based on Weave Minimal. There are several other computers which have synchronizing with this server with no problems for quite some time. This new computer accepts the custom server details, connects, and asks for a sync key. However, when I enter the sync key I got from one of those other computers into this new computer, it replies "Unknown Error".
I cannot get beyond this. I've tried the sync key copied and pasted from a text file in my Dropbox. I've tried removing the hyphens. I've tried the original passphrase that I used in previous versions of Firefox Sync.
Is there some tweak I need to make to Weave Minimal to make this work or do I need to try to setup the full Weave server? -
Data from the History tab in Service Manager
Hello,
I would like to use data from the History tab in Incidents in a report. I do not see the data anywhere in the DWDataMart. If it does not exist there is there a management pack that can create tables and views for this data in the DWDataMart?
Thank you!Hi,
Here is the good article that may be able to help you:
http://www.concurrency.com/blog/service-manager-useful-queries-entity-change-log/
Remy BOVI -
Having synced my ipod, there are certain artists missing from the list on the ipod, but the tracks are there under the songs list. Any reason why and how do i correct this. Thanks.
We'll assume for now, that all the songs and albums in your iTunes Library are correctly labelled (dangerous assumption, by the way!), and that a Compilation album is one with songs by different artists. Unfortunately, the music industry (bless their little cotton socks!) often mark an album by one artist, that has a collection of their songs from old albums, as a compilation! iTunes doesn't think it is!
The missing artists will be those who only appear on Compilation albums. For example, if you have one song by Fleetwood Mac in your Library, and it's on a multi-artist Compilation album, then Fleetwood Mac will not be listed in the Artists menu. But, if you then import a Fleetwood Mac album (or even a Fleetwood Mac single) into your Library, then not only will Fleetwood Mac appear under Artists, but the song by them in the Compilation album will also be listed.
One way to sort this out is to remove the Compilations option from the Main Menu and the Music Menu on your iPod. To do this, go to Settings/Main Menu/Compilations and press the Select (centre) button to turn off the tick. Then repeat this in the Settings/Music Menu/Compilations.
You should now find the missing artists listed in the Artists menu.
By the way, I now routinely check all albums I import from CD into my iTunes Library. Before I start the import procedure, I make sure that Compilation CD is turned on (highlight the album in the import window and right-click/Compilation CD) if it really is a multi-artist CD - and off if it's a single artist CD. Once imported, I manually change the album info to; (highlight album and select ) File/Get Info/Info/Album Artist has "Various Artists" in the box. Make sure it's the Album Artist box, not the Artist box. -
Why is the import tab missing under the file tab?
Why is import missing under the file tab? I want to import bookmarks etc. from Safari into Firefox.
You can find the Import menu entry in the Bookmarks Manager (Library)
*Bookmarks > Show All Bookmarks > Import & Backup > Import Data from Another Browser
*http://kb.mozillazine.org/Import_bookmarks
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