Manage account not showing

When I go to options / sync the sync key is not there nor is the "manage account" button. My email address is registered but I cannot retrieve my key

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if this user tip helps : https://discussions.apple.com/docs/DOC-4551
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57

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  • Extention Manager CS5 not showing up - help

    Extension Manager CS5 not showing up.  I see the extension manager name and pull-down menu in the finder upper menu, but the app interface disappeared.  When I quit, it crashes.
    I even re-installed EM, but no luck.
    Anyone else having this problem?     I am a MacPro with OSX 10.6.8.
    Here my my log:
    ============
    Process:         Adobe Extension Manager CS5 [11410]
    Path:            /Applications/Adobe Extension Manager CS5/Adobe Extension Manager CS5.app/Contents/MacOS/Adobe Extension Manager CS5
    Identifier:      com.adobe.ExtensionManager
    Version:         "5.0.0.334" (5.0.334)
    Code Type:       X86 (Native)
    Parent Process:  launchd [293]
    Date/Time:       2011-08-09 13:45:00.126 -0400
    OS Version:      Mac OS X 10.6.8 (10K549)
    Report Version:  6
    Interval Since Last Report:          33769 sec
    Crashes Since Last Report:           10
    Per-App Interval Since Last Report:  3401 sec
    Per-App Crashes Since Last Report:   7
    Exception Type:  EXC_BAD_ACCESS (SIGBUS)
    Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Thread 0 Crashed:  Dispatch queue: com.apple.main-thread
    0   com.adobe.ExtensionManager        0x000da876 COWLFrontController::sendCallbackMessage(char const*, adobe::version_1::vector<adobe::version_1::any_regular_t, adobe::version_1::capture_allocator<adobe::version_1::any_regular_t> > const&) + 2100
    1   com.adobe.ExtensionManager        0x00002cf6 SwfPlayerNibWindowEventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 222
    2   com.apple.HIToolbox               0x92354c2f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1567
    3   com.apple.HIToolbox               0x92353ef6 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
    4   com.apple.HIToolbox               0x92353d55 SendEventToEventTargetWithOptions + 58
    5   com.apple.HIToolbox               0x923cde45 SendSimpleDefProcEvent(WindowData*, unsigned long, unsigned char) + 176
    6   com.apple.HIToolbox               0x923cd9e2 WindowData::Destruct() + 434
    7   com.apple.CoreFoundation          0x9118207d _CFRelease + 301
    8   com.adobe.ExtensionManager        0x000060a8 main + 4430
    9   com.adobe.ExtensionManager        0x000029aa start + 54
    Thread 1:  Dispatch queue: com.apple.libdispatch-manager
    0   libSystem.B.dylib                 0x91807382 kevent + 10
    1   libSystem.B.dylib                 0x91807a9c _dispatch_mgr_invoke + 215
    2   libSystem.B.dylib                 0x91806f59 _dispatch_queue_invoke + 163
    3   libSystem.B.dylib                 0x91806cfe _dispatch_worker_thread2 + 240
    4   libSystem.B.dylib                 0x91806781 _pthread_wqthread + 390
    5   libSystem.B.dylib                 0x918065c6 start_wqthread + 30
    Thread 2:
    0   libSystem.B.dylib                 0x917e0c0e mach_wait_until + 10
    1   libSystem.B.dylib                 0x91868429 nanosleep + 345
    2   com.adobe.ExtensionManager        0x00141c7b ScObjects::Thread::sleep(unsigned int) + 143
    3   com.adobe.ExtensionManager        0x00141cdb ScObjects::Thread::wait(unsigned int) + 23
    4   com.adobe.ExtensionManager        0x001388a4 ScObjects::BridgeTalkThread::run() + 332
    5   com.adobe.ExtensionManager        0x001421e5 ScObjects::Thread::go(void*) + 315
    6   libSystem.B.dylib                 0x9180e259 _pthread_start + 345
    7   libSystem.B.dylib                 0x9180e0de thread_start + 34
    Thread 3:
    0   libSystem.B.dylib                 0x917e0afa mach_msg_trap + 10
    1   libSystem.B.dylib                 0x917e1267 mach_msg + 68
    2   com.adobe.adobeswfl               0x177be18f ExternalPlayer_Initialize + 465535
    3   libSystem.B.dylib                 0x9180e259 _pthread_start + 345
    4   libSystem.B.dylib                 0x9180e0de thread_start + 34
    Thread 4:
    0   libSystem.B.dylib                 0x917e0b42 semaphore_wait_signal_trap + 10
    1   libSystem.B.dylib                 0x9180e6f8 _pthread_cond_wait + 1089
    2   libSystem.B.dylib                 0x9185705f pthread_cond_wait + 48
    3   com.adobe.adobeswfl               0x1776bf54 ExternalPlayer_Initialize + 129092
    4   com.adobe.adobeswfl               0x1753c34a 0x1752d000 + 62282
    5   com.adobe.adobeswfl               0x1776bce7 ExternalPlayer_Initialize + 128471
    6   com.adobe.adobeswfl               0x1776bd3f ExternalPlayer_Initialize + 128559
    7   libSystem.B.dylib                 0x9180e259 _pthread_start + 345
    8   libSystem.B.dylib                 0x9180e0de thread_start + 34
    Thread 5:
    0   libSystem.B.dylib                 0x917e0b42 semaphore_wait_signal_trap + 10
    1   libSystem.B.dylib                 0x9180e6f8 _pthread_cond_wait + 1089
    2   libSystem.B.dylib                 0x9185705f pthread_cond_wait + 48
    3   com.adobe.adobeswfl               0x1776bf54 ExternalPlayer_Initialize + 129092
    4   com.adobe.adobeswfl               0x1753c34a 0x1752d000 + 62282
    5   com.adobe.adobeswfl               0x1776bce7 ExternalPlayer_Initialize + 128471
    6   com.adobe.adobeswfl               0x1776bd3f ExternalPlayer_Initialize + 128559
    7   libSystem.B.dylib                 0x9180e259 _pthread_start + 345
    8   libSystem.B.dylib                 0x9180e0de thread_start + 34
    Thread 6:
    0   libSystem.B.dylib                 0x917e0b42 semaphore_wait_signal_trap + 10
    1   libSystem.B.dylib                 0x9180e6f8 _pthread_cond_wait + 1089
    2   libSystem.B.dylib                 0x9185705f pthread_cond_wait + 48
    3   com.adobe.adobeswfl               0x1776bf54 ExternalPlayer_Initialize + 129092
    4   com.adobe.adobeswfl               0x1753c34a 0x1752d000 + 62282
    5   com.adobe.adobeswfl               0x1776bce7 ExternalPlayer_Initialize + 128471
    6   com.adobe.adobeswfl               0x1776bd3f ExternalPlayer_Initialize + 128559
    7   libSystem.B.dylib                 0x9180e259 _pthread_start + 345
    8   libSystem.B.dylib                 0x9180e0de thread_start + 34
    Thread 7:
    0   libSystem.B.dylib                 0x917e0b42 semaphore_wait_signal_trap + 10
    1   libSystem.B.dylib                 0x9180e6f8 _pthread_cond_wait + 1089
    2   libSystem.B.dylib                 0x9185705f pthread_cond_wait + 48
    3   com.adobe.adobeswfl               0x1776bf54 ExternalPlayer_Initialize + 129092
    4   com.adobe.adobeswfl               0x1753c34a 0x1752d000 + 62282
    5   com.adobe.adobeswfl               0x1776bce7 ExternalPlayer_Initialize + 128471
    6   com.adobe.adobeswfl               0x1776bd3f ExternalPlayer_Initialize + 128559
    7   libSystem.B.dylib                 0x9180e259 _pthread_start + 345
    8   libSystem.B.dylib                 0x9180e0de thread_start + 34
    Thread 8:
    0   libSystem.B.dylib                 0x91806412 __workq_kernreturn + 10
    1   libSystem.B.dylib                 0x918069a8 _pthread_wqthread + 941
    2   libSystem.B.dylib                 0x918065c6 start_wqthread + 30
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      eax: 0x00000000  ebx: 0xbfffe06c  ecx: 0x02e1a0c0  edx: 0x00000000
      edi: 0xbfffe09c  esi: 0x02e1b30e  ebp: 0xbfffe0d8  esp: 0xbfffdf10
       ss: 0x0000001f  efl: 0x00010246  eip: 0x000da876   cs: 0x00000017
       ds: 0x0000001f   es: 0x0000001f   fs: 0x00000000   gs: 0x00000037
      cr2: 0x00000000
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        0x1000 -   0x1d1ff3 +com.adobe.ExtensionManager "5.0.0.334" (5.0.334) <CBF0F2F0-2CEC-DEA6-0B7E-F32EFE3AFB19> /Applications/Adobe Extension Manager CS5/Adobe Extension Manager CS5.app/Contents/MacOS/Adobe Extension Manager CS5
      0x2fd000 -   0x300fe7 +libwchar.dylib ??? (???) <DE7B4F71-F31A-46F7-B70D-A8A157B5EB6B> /Applications/Adobe Extension Manager CS5/Adobe Extension Manager CS5.app/Contents/Frameworks/libwchar.dylib
      0x305000 -   0x4fffef +AdobeOwl ??? (???) <466BD72B-E2A5-447A-9384-B6DC9AD3AE0C> /Applications/Adobe Extension Manager CS5/Adobe Extension Manager CS5.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
      0x57a000 -   0xa78fc3 +AdobeOwlCanvas ??? (???) <45219076-15E0-4A0D-9BC0-2FFED8EA7E46> /Applications/Adobe Extension Manager CS5/Adobe Extension Manager CS5.app/Contents/Frameworks/AdobeOwlCanvas.framework/Versions/A/AdobeOwlCanvas
      0xbc1000 -   0xc08fc7 +com.adobe.adobe_caps adobe_caps 0.0.120.0 (0.0.120.0) /Applications/Adobe Extension Manager CS5/Adobe Extension Manager CS5.app/Contents/Frameworks/adobe_caps.framework/Versions/A/adobe_caps
      0xc15000 -   0xc19ffc +com.adobe.AdobeCrashReporter 3.0 (3.0.20100302) <E6437929-0E69-8A56-E69F-F64305E82DD9> /Applications/Adobe Extension Manager CS5/Adobe Extension Manager CS5.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashReporter
      0xc20000 -   0xc60ff7  com.apple.vmutils 4.2 (106) <834EA6B0-C91B-4CF1-ED3C-229C26459578> /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
      0xf20000 -   0xf67fc7 +com.adobe.adobe_caps adobe_caps 0.0.120.0 (0.0.120.0) /Applications/Adobe Extension Manager CS5/Adobe Extension Manager CS5.app/Contents/Frameworks/adobe_caps.framework/adobe_caps
      0xfa1000 -   0xfa2ffb +com.cooliris.safariplugin Cooliris Plugin (1.11) <439BB2F5-0ED4-2BB3-8AF3-1BDFF7D2A85F> /Library/InputManagers/Cooliris/Cooliris.bundle/Contents/MacOS/Cooliris
      0xfa6000 -   0xfa7fff +com.ecamm.pluginloader Ecamm Plugin Loader v1.0.5 (1.0.5) /Library/InputManagers/Ecamm/Ecamm Plugin Loader.bundle/Contents/MacOS/Ecamm Plugin Loader
    0x45f6000 -  0x45f9fef  com.apple.LiveType.component 2.1.3 (2.1.3) /Library/QuickTime/LiveType.component/Contents/MacOS/LiveType
    0x4700000 -  0x47b5fe7  libcrypto.0.9.7.dylib 0.9.7 (compatibility 0.9.7) <0B69B1F5-3440-B0BF-957F-E0ADD49F13CB> /usr/lib/libcrypto.0.9.7.dylib
    0x153e0000 - 0x153e1ff7  com.apple.textencoding.unicode 2.3 (2.3) <78A61FD5-70EE-19EA-48D4-3481C640B70D> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
    0x153fb000 - 0x15422fe7 +com.google.talk.camera 1.0.16.1405 (1.0.16.1405) <922E913C-C824-2664-F37E-30EB833BDD4C> /Users/billhdz/Library/QuickTime/Google Camera Adapter 0.component/Contents/MacOS/Google Camera Adapter 0
    0x15438000 - 0x1545ffe7 +com.google.talk.camera 1.0.16.1405 (1.0.16.1405) <12EE7A98-9112-3923-90F8-68CE312C2A94> /Users/billhdz/Library/QuickTime/Google Camera Adapter 1.component/Contents/MacOS/Google Camera Adapter 1
    0x15475000 - 0x154dafde  com.apple.LiveType.framework 2.1.3 (2.1.3) /System/Library/PrivateFrameworks/LiveType.framework/Versions/A/LiveType
    0x154fa000 - 0x1556cfff +com.DivXInc.DivXDecoder 6.4.0 (6.4.0) /Library/QuickTime/DivX Decoder.component/Contents/MacOS/DivX Decoder
    0x1557a000 - 0x155c0fc3  com.apple.motion.component 1.0 (1.0) <77973A13-4E79-426F-853F-2318E52A2207> /Library/QuickTime/Motion.component/Contents/MacOS/Motion
    0x155c6000 - 0x155c902f  Motion ??? (???) <B5E862EE-E0FF-4F86-A789-98E3E601A18C> /Library/Frameworks/Motion.framework/Versions/A/Motion
    0x157b0000 - 0x157b4ff7 +com.stclairsoft.DefaultFolderX.osax Default Folder X Addition version 1.0 (4.4.3) <835F8C3B-765D-2A9F-FE77-1A07E254A16C> /Users/billhdz/Library/ScriptingAdditions/Default Folder X Addition.osax/Contents/MacOS/Default Folder X Addition
    0x157b9000 - 0x157dcfeb +com.stclairsoft.DefaultFolderX.CarbonPatcher kBundleVersion (kBundleVersion) <31B68F6B-6318-8E9F-A6A9-C92206F34ED5> /Library/PreferencePanes/Default Folder X.prefPane/Contents/Resources/Default Folder X.bundle/Contents/Resources/Carbon Patcher.bundle/Contents/MacOS/Carbon Patcher
    0x1752d000 - 0x17d30fe2 +com.adobe.adobeswfl ??? (1.0.7) <53D59B93-133D-41B4-AE25-83532E5C0F6C> /Applications/Adobe Extension Manager CS5/Adobe Extension Manager CS5.app/Contents/Frameworks/AdobeOwl.framework/Resources/AdobeSWFL.bundle/Contents/MacOS/ AdobeSWFL
    0x18499000 - 0x184baff3 +Cocoa Patcher ??? (???) <5BBFB538-9823-2C52-1DFE-77D9C64086D7> /Library/PreferencePanes/Default Folder X.prefPane/Contents/Resources/Default Folder X.bundle/Contents/Resources/Cocoa Patcher.bundle/Contents/MacOS/Cocoa Patcher
    0x18505000 - 0x1850fffd +com.linguisoft.Grammarian32 2.0 (2.0) <BE44FC4A-F971-7F27-7DBC-E11CE97A4A8A> /Users/billhdz/Library/Components/Grammarian32.component/Contents/MacOS/Grammarian32
    0x8fe00000 - 0x8fe4162b  dyld 132.1 (???) <A4F6ADCC-6448-37B4-ED6C-ABB2CD06F448> /usr/lib/dyld
    0x90003000 - 0x90003ff7  com.apple.ApplicationServices 38 (38) <8012B504-3D83-BFBB-DA65-065E061CFE03> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
    0x90329000 - 0x903c1fe7  edu.mit.Kerberos 6.5.11 (6.5.11) <F36DB665-A88B-7F5B-6244-6A2E7FFFF668> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
    0x903f8000 - 0x903f8ff7  com.apple.Accelerate.vecLib 3.6 (vecLib 3.6) <1DEC639C-173D-F808-DE0D-4070CC6F5BC7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/vecLib
    0x903f9000 - 0x9048bfe7  com.apple.print.framework.PrintCore 6.3 (312.7) <7410D1B2-655D-68DA-D4B9-2C65747B6817> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore. framework/Versions/A/PrintCore
    0x9048c000 - 0x90544feb  libFontParser.dylib ??? (???) <D57D3834-9395-FD58-092A-49B3708E8C89> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libFontParser.dylib
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    0x9059f000 - 0x9059fff7  com.apple.vecLib 3.6 (vecLib 3.6) <7362077A-890F-3AEF-A8AB-22247B10E106> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
    0x90629000 - 0x906abffb  SecurityFoundation ??? (???) <3670AE8B-06DA-C447-EB14-79423DB9C474> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation
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    Model: MacPro3,1, BootROM MP31.006C.B05, 8 processors, Quad-Core Intel Xeon, 2.8 GHz, 10 GB, SMC 1.25f4
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    USB Device: USB2.0 Hub, 0x05e3  (Genesys Logic, Inc.), 0x0608, 0xfd200000 / 3
    USB Device: PTK-640, 0x056a  (WACOM Co., Ltd.), 0x00b9, 0xfd240000 / 6
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