Manage Auto Attendent Prompts from Outside Network

Is it possible to manage, edit, change auto attendant prompts in CME from outside network i.e.: calling in from outside line?
Any help would be greatly appreciated!

Hi Dave Kallweit,
We don't have not a option modify from prompt thru TUI :-).
Regards,
Mohammed Noor

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This is actually a bit of a problem.
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Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question please click "Mark As Answer".
SWC Unified Communications
This forum post is based upon my personal experience and does not necessarily reflect the opinion or view of Microsoft, its employees, or other MVPs.

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Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question please click "Mark As Answer".
SWC Unified Communications

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not sure if this will help but when i ran into an AA problem before this resolved it...not sure why, but here it is anyway...
under the AA parameters of SIP tab enter a value on the Daytime field (For example, start=9:0:0;end=17:0:0 means the start time is 9 AM and the end time is 5 PM. The other hours (5 PM to 9 AM) are considered nighttime hours.)
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Hello, Im trying to use the TCL for auto attendant from the file its-Cisco.2.0.1.0.tcl but I need just the auto attendant prompt and not the extension number. At this moment I can do that but I listen two prompts (en_welcome.au and en_enter_destination.au) and I need just to listen the first one.
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Upon startup Firefox says "Proxy is refusing connections." When I select "Auto-Detect Proxy" from Advanced settings and solve problem, changes are not saved and upon next startup I must select again...!

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You can find the connection settings in Tools > Options > Advanced : Network : Connection
If you do not need to use a proxy to connect to internet then select "No Proxy"
See "Firefox connection settings":
* https://support.mozilla.com/kb/Firefox+cannot+load+websites+but+other+programs+can
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
*https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes
See also:
*http://kb.mozillazine.org/Preferences_not_saved

Asa 8.2 access files share on outside network from VPN Client.

please help me
I have cisco asa 5505 with 8.2
outside is 111.22.200.51
inside is 192.168.1.0/24 dhcp
vpnpool is 192.168.10.1-192.168.10.30
configured split tunnel to vpn client to access web
I was able to connect from outside via vpn.
Goal is access fileserver(on window) on 111.22.200.21 from vpn clients.
internal client can access the share folder
vpn client cannot access ther share on 111.22.200.21
============================
names
name 192.168.1.1 ciscogw
name 111.21.200.1 umgw
interface Ethernet0/0
switchport access vlan 2
interface Ethernet0/1
interface Ethernet0/2
interface Ethernet0/3
switchport access vlan 5
interface Ethernet0/4
interface Ethernet0/5
switchport access vlan 5
interface Ethernet0/6
switchport access vlan 5
interface Ethernet0/7
switchport access vlan 5
interface Vlan1
nameif inside
security-level 100
ip address ciscogw 255.255.255.0
interface Vlan2
nameif outside
security-level 0
ip address 111.22.200.51 255.255.255.0
interface Vlan5
no nameif
security-level 50
ip address dhcp setroute
ftp mode passive
clock timezone MST -7
clock summer-time MDT recurring
dns server-group DefaultDNS
domain-name vpn.nmecsc.org
access-list RAteam_splitTunnelAcl standard permit 192.168.1.0 255.255.255.0
access-list inside_nat0_outbound extended permit ip 192.168.1.0 255.255.255.0 192.168.10.0 255.255.255.192
pager lines 24
logging asdm informational
mtu inside 1500
mtu outside 1500
ip local pool vpnpool 192.168.10.1-192.168.10.30 mask 255.255.255.224
icmp unreachable rate-limit 1 burst-size 1
no asdm history enable
arp timeout 14400
global (outside) 1 interface
nat (inside) 0 access-list inside_nat0_outbound
nat (inside) 1 0.0.0.0 0.0.0.0
route outside 0.0.0.0 0.0.0.0 111.22.200.1 1
timeout xlate 3:00:00
timeout conn 1:00:00 half-closed 0:10:00 udp 0:02:00 icmp 0:00:02
timeout sunrpc 0:10:00 h323 0:05:00 h225 1:00:00 mgcp 0:05:00 mgcp-pat 0:05:00
timeout sip 0:30:00 sip_media 0:02:00 sip-invite 0:03:00 sip-disconnect 0:02:00
timeout sip-provisional-media 0:02:00 uauth 0:05:00 absolute
timeout tcp-proxy-reassembly 0:01:00
timeout floating-conn 0:00:00
dynamic-access-policy-record DfltAccessPolicy
http server enable
http 192.168.1.0 255.255.255.0 inside
no snmp-server location
no snmp-server contact
snmp-server enable traps snmp authentication linkup linkdown coldstart
quit
crypto isakmp enable outside
crypto isakmp policy 10
authentication pre-share
encryption 3des
hash sha
group 2
lifetime 86400
telnet timeout 5
ssh timeout 5
console timeout 0
dhcpd auto_config outside
dhcpd address 192.168.1.5-192.168.1.50 inside
dhcpd dns 8.8.8.8 8.8.4.4 interface inside
dhcpd wins 111.22.210.65 111.22.210.61 interface inside
dhcpd enable inside
threat-detection basic-threat
threat-detection statistics access-list
no threat-detection statistics tcp-intercept
ssl trust-point ASDM_TrustPoint0 outside
webvpn
enable outside
group-policy DfltGrpPolicy attributes
banner value WARNING: Unauthorized access to this system is forbidden and will be prosecuted by law. By accessing this system, you agree that your actions may be monitored if unauthorized usage is suspected.
group-policy RA_SSLVPN internal
group-policy RA_SSLVPN attributes
vpn-tunnel-protocol webvpn
webvpn
url-list value team
group-policy RAteam internal
group-policy RAteam attributes
wins-server value 111.22.210.65
dns-server value 8.8.8.8 8.8.4.4
vpn-tunnel-protocol IPSec
split-tunnel-policy tunnelspecified
split-tunnel-network-list value RAteam_splitTunnelAcl
default-domain value vpn.nmecsc.org
username teamssl2 password 5ZBa0qXxwLBPpvoR encrypted privilege 0
username teamssl2 attributes
vpn-group-policy RA_SSLVPN
username team2 password 5ZBa0qXxwLBPpvoR encrypted privilege 0
username team2 attributes
vpn-group-policy RAteam
username teamssl1 password 5ZBa0qXxwLBPpvoR encrypted privilege 0
username teamssl1 attributes
vpn-group-policy RA_SSLVPN
username team1 password 5ZBa0qXxwLBPpvoR encrypted privilege 0
username team1 attributes
vpn-group-policy RAteam
tunnel-group team type remote-access
tunnel-group team general-attributes
default-group-policy RA_SSLVPN
tunnel-group team webvpn-attributes
group-alias team enable
group-url https://111.22.200.51/team enable
tunnel-group RAteam type remote-access
tunnel-group RAteam general-attributes
address-pool vpnpool
default-group-policy RAteam
tunnel-group RAteam ipsec-attributes
pre-shared-key *
class-map inspection_default
match default-inspection-traffic
policy-map type inspect dns preset_dns_map
parameters
message-length maximum client auto
message-length maximum 512
policy-map global_policy
class inspection_default
inspect dns preset_dns_map
inspect ftp
inspect h323 h225
inspect h323 ras
inspect rsh
inspect rtsp
inspect esmtp
inspect sqlnet
inspect skinny
inspect sunrpc
inspect xdmcp
inspect sip
inspect netbios
inspect tftp
inspect ip-options
service-policy global_policy global
prompt hostname context
call-home reporting anonymous
Cryptochecksum:680b9059ca6ca6610857bab04d855031

I just upgrade asa to 9.3
add access-list but still no luck. I attached the diagram.
name 192.168.1.1 ciscogw
ip local pool vpnpool 192.168.10.1-192.168.10.50 mask 255.255.255.0
interface Ethernet0/0
switchport access vlan 2
interface Ethernet0/1
interface Ethernet0/7
interface Vlan1
nameif inside
security-level 100
ip address ciscogw 255.255.255.0
interface Vlan2
nameif outside
security-level 0
ip address 111.22.200.51 255.255.255.0
boot system disk0:/asa923-k8.bin
ftp mode passive
object network obj_any
subnet 0.0.0.0 0.0.0.0
object network NETWORK_OBJ_192.168.1.0_24
subnet 192.168.1.0 255.255.255.0
object network NETWORK_OBJ_192.168.10.0_26
subnet 192.168.10.0 255.255.255.192
access-list ipsec_group_splitTunnelAcl standard permit 192.168.1.0 255.255.255.0
access-list ipsec_group_splitTunnelAcl standard permit host 111.22.200.21
access-list ipsec_group_splitTunnelAcl standard permit 111.22.200.0 255.255.255.0
pager lines 24
logging enable
logging asdm informational
mtu inside 1500
mtu outside 1500
icmp unreachable rate-limit 1 burst-size 1
asdm image disk0:/asdm-731-101.bin
no asdm history enable
arp timeout 14400
no arp permit-nonconnected
nat (inside,outside) source static NETWORK_OBJ_192.168.1.0_24 NETWORK_OBJ_192.168.1.0_24 destination static NETWORK_OBJ_192.168.10.0_26 NETWORK_OBJ_192.168.10.0_26 no-proxy-arp route-lookup
object network obj_any
nat (inside,outside) dynamic interface
route outside 0.0.0.0 0.0.0.0 111.22.200.1 1
dynamic-access-policy-record DfltAccessPolicy
user-identity default-domain LOCAL
http server enable
http 192.168.1.0 255.255.255.0 inside
no snmp-server location
no snmp-server contact
threat-detection basic-threat
threat-detection statistics access-list
no threat-detection statistics tcp-intercept
ssl trust-point ASDM_TrustPoint0 outside
webvpn
enable outside
tunnel-group-list enable
group-policy ssl_vpn internal
group-policy ssl_vpn attributes
vpn-tunnel-protocol ssl-clientless
webvpn
url-list value carino
group-policy DfltGrpPolicy attributes
group-policy ipsec_group internal
group-policy ipsec_group attributes
dns-server value 8.8.8.8 8.8.4.4
vpn-tunnel-protocol ikev1
split-tunnel-policy tunnelspecified
split-tunnel-network-list value ipsec_group_splitTunnelAcl

Manage Auto Attendent Prompts from Outside Network

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