Manage data plan on iPad 2 from device

I also purchased my iPad 2 3 weeks ago and have not been able to manage my data plan from my device.
When I go to Cellular Data to View Account, I get an error message stating " Your iPad is already active on a subscription that cannot be managed from this device, please call customer service at 800-786-8419"
After numerous calls into customer service to the above # and a incredibly frustrating visit to the Merritt Island Verizon store with Michael - I am at my wits end.
Each call ends with a promise of a ticket that will resolve my problem in 72 hours and when it is not fixed, another call back to Customer NO SERVICE and they cannot find my previous tickets.
At the store, Michael thought selling me a Verizon cell phone would solve my problems. He then took my AT&T phone to call Verizon, who used 25 minutes of my AT&T minutes (NOT ON AN UNLIMITED PLAN) to still NOT FIX MY ISSUE.
Has anyone else been able to get this issue resolved or should I return my Verizon Ipad 2 for an AT&T device?

<Duplicate post deleted for cross posting violations per the Verizon Wireless Terms of Service. See https://community.verizonwireless.com/thread/793052 for the original message.>
Message was edited by: Verizon Moderator

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Manage Verizon data plan on iPad

Just got a Verizon 4G iPad. I go into the Settings > Cellular Data > View Account and a window pops up telling me that "The SIM Card inserted in this device is already active on a subscription that connot be managed on this device."
I thought that the data plan was supposed to be manageable from the device.
I first called the Verizon customer care number given in the window. The first person said I had some kind of two year contract and passed me off to a different person. The second person said I did not have a contract, but that I needed to set up My Verzion account on the website. But that still didn't work. So I went back to the Verizon store and they said I had to download the My Verizon App.
I'm pretty sure they are all wrong and that I should be able to manage my account directly through the iPad. Isn't that correct?

I know it is old, hence the "isn't/wasn't" true. However I would think that if there were crazy rumors about this with the introduction of the iPad2 it is likely the same junk is still going around. Additionally I do not see any thing in the article referencing whether the month-to-month is pre or post paid. Just that it is no contract required.
In any event, what I wanted was the ability to manage my plan from my iPad — something touted by Apple and even built into the Settings. And it seems that there couldn't possibly be a $35 fee for reuping a $30 montly service, as Pouge said, "That seemed so user-hostile, so outrageous,.."
Here is what I have found out from my hour at the VZ store.
4G iPads sold through a VZ store must be activated in store and signed up for a plan — either pre- or post-paid. Neither requires a contract of any sort.
There will be a $35 service charge either way.
There is no service charge for using the on-device account activation.
Oddly enough it seems that you must have wifi to activiate the account. Which seems strange to me.
Of course I got home and tried to use wifi to acivate my account. And now I've got "Invalid Sim card."

AT&T vs Verizon Data Plan for iPad 2 - Activation Fees?

I heard that Verizon has a $35 activation fee everytime you activate the data plan. Is this true?
I am trying to get one where I can activate on a month-to-month basis as I please without paying an activation fee each time. I know that this is the case for AT&T. If Verizon has the activation fee, then this is an easy decision.
Thanks!

jeff91605 wrote:
For what it's worth i went to vzw.com/ipad2 and clicked the link "Check out Our Data Plans" and there is no mention of activation fees.
This leads me to believe that the activation fee is for the MiFi unit because it has a phone number assigned to it.
jeff91605 wrote:
For what it's worth i went to vzw.com/ipad2 and clicked the link "Check out Our Data Plans" and there is no mention of activation fees.
This leads me to believe that the activation fee is for the MiFi unit because it has a phone number assigned to it.
I think the Verizon website is misleading. There is no mention of activation fees, but according to almost every reputable source the fee exists.
I wrote to Verizon customer service earlier in the week to find out from the source. I asked:
"IF I purchase the Verizon 3G iPad2:
1. Will I be able to activate/deactivate Verizon service as needed?
2. Is there an activation fee? If so, how much?
3. Is the activation fee charged each time service is activated and/or
deactivated? If not, when exactly is the fee charged?"
They answered:
"You may disconnect the device at anytime. However, if the disconnect is after the 14-day Worry Free Guarantee return/exchange timeframe, then you are liable for an early termination fee. The early termination fee is prorated based on how much of the contract has been completed.
Yes, there is an activation fee for all new lines of service. In your case, the activation fee would be $35. This applies each time that a line activation is requested."
That reads to me as a $35 fee every time you activate service, be it every other month, every three months or whatever.
It may not be a problem for some, but this is a dealbreaker for me. I am getting the AT&T iPad2. It is unfortunate that one iPad cannot handle both services, as that would promote competition.

Separate Data Plans for iPad and iPhone?

If you have both devices, do they each require their own data plan, or can the data usage be shared?

tjmack99 wrote:
If you have both devices, do they each require their own data plan, or can the data usage be shared?
The iPad required a mifi or wifi hotspot to connect to internet through VZW. The iPhone's data package would only be available for the iPhone alone. The iPad 2 will likely require a Mobile Broadband plan.

Data Plan on iPad 3 Not Working

I have a Data Plan but don't know how it works, or why I can't make it work on latest, updated ipad 3. Yesterday Verizon stopped working on my iPad. I also have ATT200, and have had it for years, but it also stopped working. Getting Verizon help always starts with my phone number, but I don't have a Verizon phone, so I'm locked out of help. Is there any english speaker in the world who can help me? The people in the stores are flummoxed.

For the ipdad I would just visit an Apple Store if you have one near you.
http://www.apple.com/support
There is a help forum there that may have a solution as well.
I am not familiar with the other device. Sorry.
Good Luck

How do I get a data plan for iPad

How do I get a data plan for my ipad

Check with your wireless carrier to see if they offer a MiFi device.
http://en.wikipedia.org/wiki/MiFi

Can't activate data plans in iPad 2 3g version

I have an ipad 2 3g version.it is needed to send sms in order to activate various data plans.but i can't do it in ipad unlike in iphone.plz be kind enough to help me solve this problem.thank you and merry christmas....!!!

That's correct. iPad is not a phone and doesn't have mobile phone services like SMS texting and voice capability. What is it you are trying to do. If you think you can send an SMS, you must already have a cellular data plan, or not?

I can't create a Data plan on iPad 3

Hello,
Im come Of Germany and i have the New iPad. By me don't Works the 3G

Hi,
It seems that while connecting to the database it's getting connection reset exception. have you tried connecting the database from where the machine you are trying to create datasource?
Also, send the steps which you are following for creating the datasource.
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How do I get a data plan for my iPad in Paris?

I'm travelling to Paris at the end of the month and I'm wondering if anyone can tell me the names of carriers that sell SIM card data plans for iPads, and if there are any special things to be aware of.

I know with a new iPad it is usually a simple matter to use the Settings app on the iPad.
Settings > Cellular Data > there's a link to set up your account.
If it doesn't show call your carrier and ask to set up an account there.
If you want to have your iPad share an account with your cell phone call your carrier.

I haven't been able to put any data on my iPad in months!

I'm set up for auto pay. Tried manually putting data on just will not go through

I use the my Verizon website this is the message I get every time.
And I've been charged a bunch recently and still have no data on my iPad
Sent from my iPhone

Unlimited data plan and discount dispute on new phone

Problem #1
Before the unlimited data plan was discontinued earlier this month, I added it to my current plan (phone is an LG EnV3)
On Monday, 7/18, I became eligible for a new phone upgrade, and wanted to purchase the Driod Incredible 2.
While on the website, I noticed that it would not let me keep the unlimited plan while upgrading, so I contacted an online service rep.
A screen capture of the conversation can be found here -->   http://img835.imageshack.us/img835/5640/chattk.jpg
The online service rep, Logan W, told me that I could keep it, all I would have to do is contact customer service afterwards and have them make sure that my current package stays.
Flash forward to today, I called customer service when I recieved my new phone, and was told that what your online service rep told me doesn't matter, that you can't keep the unlimited data plan if you move from a "feature phone" to a "smart phone."
I told her that is not what I was told prior to purchasing the phone, and she basically said she didn't care, she would send a ticket to some department to see if I could keep the unlimited data plan, but it was up to them, and that I would get a call back with their decision in 24 to 48 hours.
Problem #2
On Monday, 7/18, the Driod Incredible 2 was shown on the Verizon Website as $159.99 - $50 online discount = $109.99
A screen capture of the webpage --> http://img810.imageshack.us/img810/5301/pricee.jpg
When I added it to the website's cart, it took off $30 for my loyalty discount, resulting in a price of
$159.99 - $50 online discount - $30 loyalty discount = $79.99
But when I reached the final page of check out, the price went back up to $109.99. I asked your online customer service rep about this (as seen in the above transcript) , and he said that all I would have to do is call customer service after the sale and they would credit my account for the missing loyalty discount. I then purchased the phone for $109.99 + $8.80 tax = $118.79
Back to today, after I inquired about the unlimited data plan, I asked the customer service rep about this credit. After checking it out, she would not believe me that the starting price was $159.99.
She at first said the phone price was $199.99 and I did get my loyalty dscount, but $199.99- $50 online discount - $30 loyalty discount = $119.99 + tax. When I told her that wasn't the case because that was more than the $118.79 I was billed, she told me that "somehow I get a better deal and should have been charged $10 more"
I tried to tell her that her pricing does not line up with the facts (my screen capture, my order email). She then told me that my phone was somehow actually $$139.99 and I got my loyalty discount which brought it to $109.99. It was like she was trying to fudge the numbers so they came out to the right price.
This is a direct copy & paste from the first email I recieved from [email protected], that again shows the original price was $159.99 with a $50 online discount.
Due Now
Equipment Upgrade:
1   HTC DROID INCREDIBLE 2 -regularly $159.99         $109.99*
Due now: detail of total charges to be billed to credit card
Shipping: Free
Subtotal: $109.99
Taxes, Governmental Surcharges & Fees: $8.80
    NY Local Sales Tax* $4.40
    NY State Sales Tax* $4.40
Total charges to be billed to credit card: $118.79
Your customer service rep would not budge, she told me if I didn't like the price that I could send the phone back within 14 days.
I am amazed at how I was told one thing by your online service rep previous to purchasing a new phone and agreeing to a 2 year contract, but after I get the phone, I am told something completely different by your customer service rep. I feel this is totally dishonest and a great way to make people hate your company.
All I want is VW to honor what I was told previous to purchasing this new phone. If I can not keep the unlimited data plan I will be returning the new phone and moving on to another phone provider.

unclebrady wrote:
Reply to your first point:
I was unaware of this *exception* to the rule when I ordered my new phone and agreed to another 2 year contract. I did my due dilligence by asking a verizon online service rep to confirm that my unlimited data plan would transfer *BEFORE* I ordered. I did not know of these forums until after my most recent call when I searched google for "verizon complaint forum."   I didn't read your "transcripts" because it's a moot point - that is Verizon's policy plain and simple, and although I agree it does suck, and it's TERRIBLE that they didn't warn customers properly, the Verizon reps did not know any of the details of the new plans until they were put into affect. (Also, online reps will do ANYTHING to make a sale/commission... Just be warned for next time. I had a 2 hour conversation with one when I wasn't even eligible, who was trying to get me to pay full price but make it sound like it was discounted.)
Read the transcript. Logan W. didn't say "maybe it will" or "probably it will" he said ""As long as you contact customer service when you get the phone to have them activate it for you they will make sure that you're current plan stays."
Also, it really is none of my concern, as a customer, about the inner workings of verizon, if the unlimited data plan is broken up to 2 different codes, 4 codes, 8 codes, etc, I'm sure if I was the CEO's brother, they'd get it straightened out in about 5 minutes. As is, I'm just a 7 year customer, which appearently means very little. But clearly it is of your concern, when this is the reason you are not getting your data plan, isn't it? You're MAKING it your concern.
Reply to your second point:
Again, I was not aware of these forums until after I ordered the phone. I have a screenshot showing the original price ($159), the online discount ($50), and the price after ($109). Verizon's customer service people should be able to see that I was also eligible for my $30 loyalty discount on that date. But, the customer service rep I talked to stated she didn't care if I had a screenshot or not, that if I didn't like the price of $109 then I could return the phone. That was just that specific rep. You'll learn that each rep has their own way of doing things. Some are more sympathetic than others. Just keep calling until you find a rep that will take your screenshot. There have been numerous people on here that have done this, and have gotten their discount. Just like certain reps will move your upgrade date up, and others won't.
And that's the sad part of all of this. Her attitude wasn't "how can we make this right?" it was "if you don't like it, then send the phone back" You'd think Verizon wouldn't be so hard headed when I'm trying to give them my business, but appearently what I'm getting is a "if you don't like it then leave" attitude. Like I said, each individual rep. Not everyone in one company has the same attitude/demeanor.

Blackberry VS Droid Phone : Grandfathered Unlimted Data Plan???

I currently have a Blackberry Curve 8330 smartphone and am waiting for the new Motorola Bionic smartphone. Since my current plan has an "unlimited data plan," will this carry over to the Bionic when I switch since these two phones are both smart phones, or will I need to go to the new tiered plans I am under the assumption smart phone to smart phone unlimited data plans will be grandfathered from old to new.
My current plan is the "Nationwide Talk 450" with $5.00 unlimited M2M Message w/50Msg, 15 N/C bonus minutes and an 8% discount based on where I am employed. I've been on this plan for many many years.
Someone please advise me. Thank you!!!

If you currently have unlimited data on a smartphone, you will be able to keep the feature if you upgrade to another smartphone. It does not matter if they are different types (Blackberry vs. Android vs. Apple).

I got tis ipad 4g from ireland recently and i brought it to india with me and i got tis micro sim from a local service provider and it was activated 3 days later and show the name service provider at the top but no internet signal.pls help

pls help

agil123 wrote:
wud u not be able to get internet without signing up for data service
Correct, a standard phone service will not provide internet connection. You need to talk with your cellular provider and ask for a data plan for iPads. Not a phone service.

I got tis ipad 4g from ireland recently and i brought it to india with me and i got tis micro sim from a local service provider and it was activated 3 days later and show the name of service provider at the top but no internet connection.pls help

pls help

agil123 wrote:
wud u not be able to get internet without signing up for data service
Correct, a standard phone service will not provide internet connection. You need to talk with your cellular provider and ask for a data plan for iPads. Not a phone service.

I can not send email from my iPad . Have been using it for over a year, all of a sudden I can only receive email. I have a wifi connection in my home and have a A T &T cellular data plan?

I can not send email from my iPad . Have been using it for over a year, all of a sudden I can only receive email. I have a wifi connection in my home and have a A T &T cellular data plan?

I have a 1st gen iPhone that I just updated the software to 2.0.2
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Manage data plan on iPad 2 from device

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