"Manage Folders" or exporting folder objects slow in Discoverer Admin

Hi everyone,
I have an issue when we try to export folders from the EUL OR when we do Tools -> Manage Folders from within the Discoverer Administrator application. When I do the export by doing File -> Export, then "Selected objects in the End User Layer", and then select "Folders" in the objects drop down that appears in step two of the export wizard, it takes forever for the folders to come up and be ready for me to select the folders I want. It takes about 15 to 20 minutes. We have the same issue when we do Tools -> Manage Folders, it takes 15 to 20 minutes for the folders to load so we can assign any orphaned folders to business areas.
I put in an SR for this and Oracle is still working this issue. They gave me some registry settings to check and/or set to try to speed this up, but that does not work for me. They are also saying they have not heard of complaints like this in regards to their 11g version.
We are using both the Discoverer 10g (Administrator version 10.1.2.1) and are in the process of testing Discoverer 11g (Administrator version 11.1.1.3). It is doing this in both versions and the behavior is seen on multiple machines. We do not have any machine where the folders load quickly.
During the export wizard, if we select workbooks or item classes to export, it is pretty fast to bring up the list.
Oracle suggested I try doing an export from the command line and I have done that, but it takes about 15 minutes to create the EEX file this way.
I am wondering if anyone else has seen this type of performance issue and if so, was there a solution to improve it.
When we started testing 11g, I was hoping they would have implemented an easy solution to this, like you could right click on a folder in the Business Area and an "Export" option would present itself in the right-click menu, but that was wishful thinking.
Regards,
Jerry
Edited by: jlmorris on Jul 27, 2011 11:06 AM

Hi,
You say that it happen from several machines so I would go for the metadata structure in the database, maybe the performance issue starts there?
When is the last time the database schema of the discoverer was maintained ?
did you run statistics on it lately ? maybe there are tables or indexes that need to take care of ?
Those are the tables that holds the metadata for the folders.
I suggest you will rebuild the indexes on the following tables and see if it effect you:
eul_us.eul5_ba_obj_links
eul_us.eul5_objs
Anyway i would run statistics for the schema of the discoverer and rebuild the indexes to make sure that the problem doesn't start at the database level.
Tamir

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