Manage my files from icloud to pc

Hi.
I have a problem with my important files that are in iCloud. My documents app.   does not work so I  can not  access  to them.  I need  to transfer those files to my PC. When  I. open that  app.   automatically  it close.  I dont know what to do I need   my files.  Do you know  any application which  I can manage my files in icloud.

I have the same problem. Anyone got it fixed? The error is clearly on the server side because none of Windows 7, OSX, Firefox, Safari, Chrome works. After being twice in contact with Apple support, I never received promised calls from senior support staff.

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