Manage storage

Trying to download a movie and get an error message saying, "There is not enough available storage to download [movie]. You can manage your storage in settings." Says I have 1.9 GB avaialble and I've used 11.9 GB. Have already deleted all I want to delete, but why isn't some of this, i.e. music, on my iCloud? Do I need to do something to get it there? I'm an iCloud dummy - just learning! Thanks for any help!

This is what is happening to me - I did software IOS 7.1.2 update and my Ipad crashed - had to plug into iTunes to restore - but have lost all my documents and notes and app progress.  I cannot see how to access the details stored on icloud.  When I go into icloud only shows what is currently on my ipad - where is all my old documents photos etc?
If I run a retrival program to find out what is on icloud it finds all my documents etc - but I cannot download it without paying £30 - can anyone tell me how to access it via Apple???

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    if you cant remember the password of your back-up encryption, you can't back it up
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    I am trying to get a certain app back on my main screen from the manage storage section of my ipad. Does anyone know how to do that?

    Solve my own problem!!!!!!!!!!!!!

  • TS4036 if i go into icloud on my phone then manage storage, i can see i have a 252.6 back up from my old iphone 5 (that i have now lost) i want to use this backup to get all my photos back but when i click on it, it says Latest back up Incomplete????????

    if i go into icloud on my phone then manage storage, i can see i have a 252.6 back up from my old iphone 5 (that i have now lost) i want to use this backup to get all my photos back but when i click on it, it says Latest back up Incomplete????????
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    I'm afraid you're out of luck.  If it says incomplete you won't be able to access the backup.

  • Don't see photos from icloud.  Replaced broken 4s w/new phone.  Help! How do I get photos back? They don't show up on icloud online but phone says broken phone was backed up yesterday under manage storage.  How do I use this backup?

    Please help.  Replaced broken phone w/new 4s.  I did as the genius bar guy said and did reset>erase all content and settings at home because he said it would take too long in the store.  Last time I had to replace my phone, all the photos and video were there.  Now they're not.  I had set up icloud but when i typed in "my restore from icloud", nothing came up.  I NEED those pictures and videos.  They're the last photos and videos I have of my mother who passed away recently.  Please I need them back.  I feel like I've lost her all over again.  Please someone help.  I went to icloud>storage & backup>manage storage and i see that those pictures were backed up yesterday yet I don't see any pictures or picture icon in icloud.com.  Please someone help me get those pictures back.  They're priceless and they're the last I have left of my mother.

    If this is your first sync and there is already data on the phone, perform the steps listed below.  This will transfer your apps and other media purchased from the iTunes store to your iTunes library, perform a manual backup and restore, then sync the iTunes media back to the phone from your iTunes library.  This will not transfer media from other sources such as music from your ripped CDs.  As you said you never synced before, I assume all of your apps, music and other media was purchased from the iTuens and App stores.  If this is correct, you won't lose anything.
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    Launch iTunes, go to the View menu and click to check Show Sidebar.
    Go to iTunes>Preferences>Devices (Edit>Preferences>Devices if using Windows) and check "Prevent...from syncing automatically".
    Go to Store>Authorize This Computer and authorize all Apple IDs used to purchase apps and other iTunes media (music, podcasts, movies, tv shows, etc.) on your phone.
    On her phone, go to Settings>iCloud>Storage & Backup and turn iCloud Backup to Off.
    Connect her phone to your computer and in iTunes go to File>Devices>Transfer Purchases to transfer your purchased media to your iTunes library.
    Right-click on the name of the phone on the left side of iTunes and click "Reset Warnings".
    Right-click on the name of the phone again and click "Back Up" to back up the phone.
    Right-click again and choose "Restore from Backup...", select the backup you just made to restore from and restore the backup to your phone.  If prompted to back up again, decline.
    Go to the Info tab and make sure nothing is checked so you aren't syncing calendars, contacts, etc. with iTunes.
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    Click Apply at the bottom to sync your phone.

  • HT4847 How i take an old back form my old iphone to my new iphone?!when i acces icloud from my phone and go to manage storage i have 4 back up for diferent phone how can acces this data?!

    How i take an old back form my old iphone to my new iphone?!when i acces icloud from my phone and go to manage storage i have 4 back up for diferent phone how can acces this data?!

    Thanks very much!
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  • All contacts, notes, calendars disappeared from my phone.  Trying to restore from earlier backup but no old backups show up under manage storage.

    Out of the blue, about 2 weeks ago all of my contacts, calendars and notes disappeared.  Messages are only displayed by the phone # they came from, not with contact's name.  When sending email I can type part of the email address in and the email from my contacts auto fills so I know the info is there somewhere.  I've followed the links for "restore from prior backup" and I get to the manage storage and my device.  I click the device and the only backup that shows is one from today, not the auto backups from before the mysterious data disappearance.  HELP!!!!!

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  • I can't open my 'manage storage' what to do?

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    Hello, SandraTyp. 
    Thank you for visiting Apple Support Communities.
    Try closing all opening applications and power cycle the device.  Once this is done test to see if you can manage your storage.
    iOS: Force an app to close
    http://support.apple.com/kb/ht5137
    Turn your iOS device off and on (restart) and reset
    http://support.apple.com/kb/ht1430
    Cheers,
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  • TS4009 I am getting a dialog bx saying "Not enough storage: this Ipad cannot be backed up....manage storage in settings" When I click settings nothing happens. The Ipad seems to be locked. How can I upgrade storage to unfreeze my I pad?

    I am getting a dialog bx saying "Not enough storage: this Ipad cannot be backed up....manage storage in settings" When I click settings nothing happens. The Ipad seems to be locked. How can I upgrade storage to unfreeze my I pad?

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    http://support.apple.com/kb/TS3992
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    For the issue with the iPhone appearing to be unresponsive, I recommend this article for troubleshooting:
    iPhone, iPad or iPod touch: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
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  • Cycle count error "HU 100201 not in an HU-managed storage location" in LX26

    Hi,
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  • Serial Numbers in Inventory Management – Warehouse Managed storage location

    Serial Numbers in Inventory Management u2013 Warehouse managed storage locations
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  • I deleted my music through the "manage storage" section in the options to make room for the ios update awhile back. Now I can't get any music back onto my device through itunes. (I've tried restoring the device twice to no avail)

    I deleted my music through the "manage storage" section in the options to make room for the ios update awhile back. Now I can't get any music back onto my device through itunes. (I've tried restoring the device twice to no avail)

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • IPhone 5 storage with iOS 8 fluctuating; video does not show in manage storage

    Hi, I'm about to go on a long trip and the iPhone's local storage keeps fluctuating, from the 500MB to the 0MB range. I upgraded to iOS 8 yesterday via iTunes and there were 2.7GB left of storage. I checked all apps and when going to the Video App, there is nothing there, every single video (movie, tv show, music clip) shows the cloud icon, so "swiping to the left to delete" is not available.
    But when going to the iTunes Store "purchased" section, there are 3 tv episodes ready to watch, with no cloud but a "WATCH" icon. So I'm thinking this is what caused the fill-up, even though I didn't download 3 episodes. There is no "swiping to the left to delete" within the iTunes purchased section. The episodes just sit there, ready to be watched, and when clicking on the icon, sure enough, the episode comes up.
    Going to Manage Storage, there is no visible video app. Yes, all apps are showing, there is no "show all apps" option available at the bottom.
    I can't sync with iTunes because those episodes are stored on another drive, so the sync is not even an option, I hadn't seen this show in ages. There are no pending downloads. The sync that happened after the upgrade didn't change, same playlists, same photos, same everything. The 3 episodes show a cloud in the Video App.
    Does anyone have a solution for this, deleting the unwanted, "invisible" tv episodes? Thanks in advance.

    If the movie clip is there, but no thumbnails, I would suggest that you delete the thumbnails, cache, and analysis folders but take care not to delete your original clips. Do this in the Finder after shutting down iMovie.
    Then restart iMovie and let it regenerate the thumbnails. Let it run until it finishes.

  • Icloud manage storage link not working on my iphone 4s

    I need to manage my icloud storage, but the manage storage link on my iphone is not working. When I click on it, nothing happens. Can anyone help with this problem? I don't want to buy more storage if I can turn off some of my apps in icloud. Has anyone else had this problem? Thanks!

    Had the same problem recently (on an iPhone 4S, iOS 5.1.1). The phone couldn't back up to iCloud as the storage limit had been exceeded, and tapping "Manage Storage" in the iCloud settings didn't work: it just briefly showed a spinning wheel but I couldn't enter the Manage Storage screen. Looks like a bug.
    In the end I was able to solve it  via the iCloud settings on a laptop. Using this route, I removed the backup that was clogging the available 5GB free storage and was able to access Manage Storage again to tweak the settings. In my case this meant disabling iCloud backups of photos in the camera roll, which was the reason for the large size of the backup file in the first place.
    Here's what I did:
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    2. After making the full phone backup, I downloaded all the photos from the camera roll onto my computer and deleted them from the phone. There are different ways of doing this, on a Mac you can for instance use Image Capture. This step is not really necessary to get the backups working again as you will probably disable camera roll backups in step 3 anyway, but it's good to get into the habit of backing up photos on the computer regularly, rather than in iCloud. If you want to keep some photos on the phone as well, you can always copy them back from the computer onto the phone.
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    I don't think you can delete specific elements like the camera roll from the backup this way, you have to delete the whole thing. But you made another backup in step 1 so this isn't really a problem.
    4. On the iPhone, try to access Settings > iCloud > Storage & Backup > Manage Storage again - it should work now. In the next screen, choose your iPhone and you will get the Backup Options where you can switch backups on and off for different apps. It shows you how much storage each app takes, you will probably see that the Camera Roll is the largest so you may want to switch that off. Once you're happy with the settings, go back two screens to Storage & Backup and switch Icloud Backup back on (it was automatically switched off in step 3), and if you are on Wi-Fi, tap Back Up Now so it makes a new iCloud backup right away.
    That's all, hope it solves your problem.

  • Unable to enter Manage Storage in Icloud backup and storage

    I'm unable to enter Manage Storage in Icloud backup and storage. I'm clicking on Manage Storage and nothing happens. I am out of storage and I cant menage it. I have IOS 5.0.1

    There is a unbelievably simple "solution" to this problem (not getting in to manage storage, only spinning wheel).
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  • I cannot add storage to my icloud even after using settings menu and manage storage, signing in, and pressing BUY  button.

    help
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    password, etc
    says
    INSUFFICIENT FUNDS
    I know that !  that is why i want to add funds !!!

    Hello FirstTimeUser712,
    Thank you for contacting Apple Support Communities.
    I would suggest updating your iCloud billing information before you attempt to upgrade your storage plan.
    See the following article:
    support.apple.com/kb/PH2616
    http://support.apple.com/kb/PH2616
    Regards,
    Jeff D.

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