Manage your team will not accept new credit charge information

Title says it all. My credit card on file is expired and when I try to put in my new card info it doesn't get saved.

Hi johnjl5,
Please refer the kb: http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html and contact our chat support in case of further issues.
Regards,
Romit Sinha

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