Managed Availability MapiExceptionMultiMailboxSearchFailed

Question

Hello Everyone,
Have a fresh Exchange 2013 SP1 install setup and before we start to make any changes towards coexistence we would like to know how to resolve the below alerts on our 4 mailbox servers.
First Event:
Probe: EdiscoveryDeepTestProbe/Mailbox Database 2031363269
Latency: 0ms
Error: MapiExceptionMultiMailboxSearchFailed: Multi Mailbox Keyword Stats Search failed. (hr=0x80004005, ec=2802)
Diagnostic context:
    Lid: 1494    ---- Remote Context Beg ----
    Lid: 55392   StoreEc: 0xAF2     
    Lid: 32864   StoreEc: 0xAF2     
    Lid: 42621   StoreEc: 0xAF2     
    Lid: 1750    ---- Remote Context End ----
    Lid: 63080  
    Lid: 38504   StoreEc: 0xAF2     
    Lid: 58984  
    Lid: 34408   StoreEc: 0xAF2     
Details:
Log:
States of all monitors within the health set:
Note: Data may be stale. To get current data, run: Get-ServerHealth -Identity 'NCITSMBX02' -HealthSet 'Ediscovery.Protocol'
State               Name                                   
TargetResource                     HealthSet                    
AlertValue     ServerComponent     
NotApplicable       EdiscoveryDeepTestMonitor                                                 
Ediscovery.Protocol           Healthy        None                
Second Event:
Search has unhealthy copy status for mounted database 'Mailbox Database 2031363269'. The last probe error was:
Search catalog is in 'FailedAndSuspended' state for mounted database 'Mailbox Database 2031363269'. Failover has been tried already but did not solve the problem.
Status of all copies of the database among servers:
Copy: 'Mailbox Database 2031363269\NCITSMBX02', Database Status: 'Mounted', Content Index Status: 'FailedAndSuspended', Error Message: 'The content index is corrupted.'.
Please let me know if you need anymore information.  Thanks for any assistance!

Answer 1

Hi Gulab,
Thanks for the response.  These are standalone servers (total of 4 mailbox servers) with no DAG.
These errors are happening on all databases (which on on the servers right now).
Error 1:
Log Name:      Microsoft-Exchange-ManagedAvailability/Monitoring
Source:        Microsoft-Exchange-ManagedAvailability
Date:          6/12/2014 9:38:04 AM
Event ID:      4
Task Category: Monitoring
Level:         Error
Keywords:      
User:          SYSTEM
Computer:      NCITSMBX02.domain.local
Description:
Probe: EdiscoveryDeepTestProbe/Mailbox Database 2031363269
Latency: 0ms
Error: MapiExceptionMultiMailboxSearchFailed: Multi Mailbox Keyword Stats Search failed. (hr=0x80004005, ec=2802)
Diagnostic context:
    Lid: 1494    ---- Remote Context Beg ----
    Lid: 55392   StoreEc: 0xAF2     
    Lid: 32864   StoreEc: 0xAF2     
    Lid: 42621   StoreEc: 0xAF2     
    Lid: 1750    ---- Remote Context End ----
    Lid: 63080  
    Lid: 38504   StoreEc: 0xAF2     
    Lid: 58984  
    Lid: 34408   StoreEc: 0xAF2     
Details:
Log:
Note: Subsequent detected alerts are suppressed until the health set is healthy again.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Exchange-ManagedAvailability" Guid="{C424A887-A89F-455F-8319-960917152221}" />
    <EventID>4</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>2</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000000</Keywords>
    <TimeCreated SystemTime="2014-06-12T13:38:04.712079000Z" />
    <EventRecordID>830</EventRecordID>
    <Correlation />
    <Execution ProcessID="11740" ThreadID="5864" />
    <Channel>Microsoft-Exchange-ManagedAvailability/Monitoring</Channel>
    <Computer>NCITSMBX02.domain.local</Computer>
    <Security UserID="S-1-5-18" />
  </System>
  <UserData>
    <EventXML xmlns:auto-ns2="http://schemas.microsoft.com/win/2004/08/events" xmlns="myNs">
      <HealthSet>Ediscovery.Protocol</HealthSet>
      <Subject>Ediscovery.Protocol health set unhealthy (EdiscoveryDeepTestMonitor) - EdiscoveryDeepTestMonitor is failing on NCITSMBX02</Subject>
      <Message>Probe: EdiscoveryDeepTestProbe/Mailbox Database 2031363269
Latency: 0ms
Error: MapiExceptionMultiMailboxSearchFailed: Multi Mailbox Keyword Stats Search failed. (hr=0x80004005, ec=2802)
Diagnostic context:
    Lid: 1494    ---- Remote Context Beg ----
    Lid: 55392   StoreEc: 0xAF2     
    Lid: 32864   StoreEc: 0xAF2     
    Lid: 42621   StoreEc: 0xAF2     
    Lid: 1750    ---- Remote Context End ----
    Lid: 63080  
    Lid: 38504   StoreEc: 0xAF2     
    Lid: 58984  
    Lid: 34408   StoreEc: 0xAF2     
Details:
Log:
States of all monitors within the health set:
Note: Data may be stale. To get current data, run: Get-ServerHealth -Identity 'NCITSMBX02' -HealthSet 'Ediscovery.Protocol'
State               Name                                   
TargetResource                     HealthSet                    
AlertValue     ServerComponent     
NotApplicable       EdiscoveryDeepTestMonitor                                                 
Ediscovery.Protocol           Healthy        None                
States of all health sets:
Note: Subsequent detected alerts are suppressed until the health set is healthy again.</Message>
      <Monitor>EdiscoveryDeepTestMonitor</Monitor>
    </EventXML>
  </UserData>
</Event>
Event 2:
Log Name:      Microsoft-Exchange-ManagedAvailability/Monitoring
Source:        Microsoft-Exchange-ManagedAvailability
Date:          6/12/2014 9:22:20 AM
Event ID:      4
Task Category: Monitoring
Level:         Error
Keywords:      
User:          SYSTEM
Computer:      NCITSMBX02.domain.local
Description:
Search has unhealthy copy status for mounted database 'Mailbox Database 2031363269'. The last probe error was:
Search catalog is in 'FailedAndSuspended' state for mounted database 'Mailbox Database 2031363269'. Failover has been tried already but did not solve the problem.
Status of all copies of the database among servers:
Copy: 'Mailbox Database 2031363269\NCITSMBX02', Database Status: 'Mounted', Content Index Status: 'FailedAndSuspended', Error Message: 'The content index is corrupted.'.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Exchange-ManagedAvailability" Guid="{C424A887-A89F-455F-8319-960917152221}" />
    <EventID>4</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>2</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000000</Keywords>
    <TimeCreated SystemTime="2014-06-12T13:22:20.783351100Z" />
    <EventRecordID>829</EventRecordID>
    <Correlation ActivityID="{BACB36F3-F55B-49E8-ACEF-0D549F2154DE}" />
    <Execution ProcessID="11740" ThreadID="6988" />
    <Channel>Microsoft-Exchange-ManagedAvailability/Monitoring</Channel>
    <Computer>NCITSMBX02.domain.local</Computer>
    <Security UserID="S-1-5-18" />
  </System>
  <UserData>
    <EventXML xmlns:auto-ns2="http://schemas.microsoft.com/win/2004/08/events" xmlns="myNs">
      <HealthSet>Search</HealthSet>
      <Subject>E15: Search has unhealthy copy status for mounted database 'Mailbox Database 2031363269'</Subject>
      <Message>Search has unhealthy copy status for mounted database 'Mailbox Database 2031363269'. The last probe error was:
Search catalog is in 'FailedAndSuspended' state for mounted database 'Mailbox Database 2031363269'. Failover has been tried already but did not solve the problem.
Status of all copies of the database among servers:
Copy: 'Mailbox Database 2031363269\NCITSMBX02', Database Status: 'Mounted', Content Index Status: 'FailedAndSuspended', Error Message: 'The content index is corrupted.'.
</Message>
      <Monitor>SearchMountedCopyStatusMonitor/Mailbox Database 2031363269</Monitor>
    </EventXML>
  </UserData>
</Event>