Managed Mail Preferences & message caching

I'm using the managed preferences for mail in my OD network. (10.5.7 server & clients)
But as the mailboxes grow, i would like to manage the caching of e-mail so that only the bodies and not the attachments are not cached to the users home folder.
The preference used is 'com.apple.mail.managed', when manually adding the preferences of my Mail.app to workgroup manager it adds a preference 'com.apple.mail'. Extracting the relevant keys from that preference and putting them in the com.apple.mail.managed preference dit not work because the order and naming of the keys in both preferences do not match.
Anyone got an idea on how to manage caching policy of mails via workgroup manager?
(and while we are on it, also enabling ssl for the managed imap account)

Nevermind,
I just read some blogpost saying one of the enhancements in Snow Leopard Server is the more granular setup of e-mailaccounts in workgroup manager.
Looking forward to upgrade! (Only one server available, so i'm a little hesitant)

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Error message says error writing Mail preferences

There’s a discussion about the very same problem I’m having at <http://discussions.apple.com/thread.jspa?messageID=2047886&#2047886> about Mail not being able to save preferences... or at least a message pops up each time despite the fact that the preferences are saved. Annoying, really. I’ve followed all the steps suggested in the above thread, including terminal commands and repairing of permissions. However, the problem didn’t go away. Unfortunately, the thread above was closed (without being answered), so I had to open a new post. Here’s a description of the problem as stated in the above thread... and the problem occurs exactly like that on my Powerbook running 10.4.7.
**** Original question follows ***
At some point in time, I suddenly began having the problem of every time I close my Mail preferences window, I get an error message stating, "Error Saving Preferences - Writing your preferences to disk has failed. Your preferences may not have been saved. The permissions on ~/Library/Preferences may be wrong or your disk may be full."
My hard disk has many GB free, and I still keep getting the error message after repairing permissions.
I ran a test of changing a couple of prefs, then quitting Mail and relaunching, and my changes stuck.
But some prefs such as changes to signatures won't stick (although they never did, so the latter may be unrelated to my current problem).
In any event, it's disconcerting that I keep getting the error message.
Anyone know what's up? Is there a fix?

The preference file may be corrupt.
Try the following:
Quit the Mail.app first and using the Finder, go to Home > Library > Mail. Copy the Mail folder and place the copy on the Desktop for backup purposes.
Using the Finder, go to Home > Library > Preferences > com.apple.mail.plist. Move the com.apple.mail.plist file to the Desktop.
Note: Moving the com.apple.mail.plist file out of the Preferences folder will require re-entering all email account information when re-launching Mail.
The only exception to this is if you have a .Mac account and/or you created an email account as part of the original computer setup assistant used when first turning on the computer after it was purchased which will be re-created automatically.
Launch Mail and decline the prompt to import mailboxes. After re-entering all email account information, the Mail.app should rediscover the existing account named folders and mailbox files at Home > Library > Mail.
After confirming all mailboxes were successfully rediscovered, you can delete the copy of the Mail folder and old com.apple.mail.plist file from the Desktop.
Test if this resolves the problem.
My hard disk has many GB free, and I still keep getting the error
message after repairing permissions.
What is your hard drive capacity and available free space?

I want to forward a message with the default headers included, but can't seem to set my mail preferences to include the headers when forwarding, just the original message ends up in the forwarded message and not the headers?

I want to forward a message with the default headers included, but can’t seem to set my mail preferences to include the headers when forwarding, just the original message ends up in the forwarded message and not the headers? What I'm trying to do is report SPAM and add headers to a spam message to forward to sites that go after the spammers.

Did you check the article and the add-on mentioned there?

Error message when changing Mail preferences

Whenever I change anything in the Preferences of Mail 2.0.8 even just opening the preferences and then closing them, I get an error message that says "Error Saving Preferences" " Writing your preferences to disk has failed. Your preferences may not have been saved. The permissions on ~/Library/Preferences may be wrong or your disk may be full." However, the change seems to have been made anyway as the expected new behavior occurs. The disk isn't full (haven't had it long enough!) and I don't know what to do about the preferences.
Is there anything I can do to find out what might be wrong BEFORE something horrible happens? Tomorrow is back up day. Should I change anything before I do it?
10.4.6
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This particular issue is still a mystery to me. In the rare cases when I've seen it reported, none of the suggestions that one would expect should work did.
Open /Applications/Utilities/Terminal and type the following commands -- you can copy them here, one at a time, and paste them in Terminal to avoid having to manually type them:
ls -ld ~/Library/Preferences
ls -l ~/Library/Preferences/com.apple.mail.plist
What do they say?
If you want to try re-creating the preferences file, be sure to do it properly, i.e.:
1. Quit Mail.
2. Make a backup copy of the ~/Library/Mail folder, just in case something goes wrong. You can do this in the Finder by dragging the folder to the Desktop while holding the Option (Alt) key down, for example. This is where all your mail is stored.
3. In the Finder, go to ~/Library/Preferences/. Locate the com.apple.mail.plist file and move it to the Desktop (to be deleted if this fixes the problem).
You'll have to set up your non-Mac accounts from scratch all over again. If given the option to import existing mailboxes or something like that, don't. Just enter the account information and Mail will automagically rediscover the data in ~/Library/Mail/ when done.
You'll also have to re-configure most of your settings in Mail > Preferences. For spam-related security reasons, the first thing you should do is go to Preferences > Viewing and disable Display remote images in HTML messages if it's enabled.
Note: For those not familiarized with the ~/ notation, it refers to the user's home folder. You can easily locate any of the folders referred to in this post by copying the file path here, doing Go > Go to Folder in the Finder, and pasting the file path there.

Mail error "Verify that you have addressed this message correctly. Check your SMTP server settings in Mail preferences and verify any advanced settings with your system administrator.Select a different outgoing mail server from the list"

The Mail application has suddenly started giving error:
"Verify that you have addressed this message correctly. Check your SMTP server settings in Mail preferences and verify any advanced settings with your system administrator.Select a different outgoing mail server from the list"
It was working fine till yesterday, suddenly it stopped. I have 3 email accounts configured here, 2 are on exchange servers and one yahoo. Connection verification works and shows all servers as green.
Any inputs?

I had 3 accounts, 2 ms exchange accounts and 1 yahoo. After removal of yahoo, everything is back to normal.
Regards
Rohit

An error occurred while updating mail preferences

Hi guys, i get this error "An error occurred while updating mail preferences" when try to enable vacation message in uwc.....any idea? is a hosted domain uwc...

hi jay,
mmp 2005q1 patched 118207-42
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Apple Mail - Delete Messages Come Back

User is saying they delete messages and then they re-appear as new in their inbox.

Hello, is it OP or IMAP?
In Mail>Preferences>Accounts>Mailbox behavior tab, what are the settings there?
it seems that it's not deleting from the Server, just locally.
Might be some messed up files.
Not certain, but this can fix myriad Mail problems...
Safe Boot from the HD, (holding Shift key down at bootup), it will try to repair your Disk Directory while the spinning radian is happening, so let it go, run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, then move this folder & file to the Desktop.
Move this Folder to the Desktop...
/Users/YourUserName/Library/Caches/Mail/
Move this file to the Desktop...
/Users/YourUserName/Library/Mail/Envelope Index
Reboot.
If that doesn't do it and you can afford to redo all your Rules, try these & reboot...
/Users/YourUserName/Library/Mail/MessageRules.plist
/Users/YourUserName/Library/Mail/MessageRules.plist.backup

Can't add new account in mail Preferences

When I attempt to add a new account in Mail preferences the + sign does not function. Another strange symptom is that MAILl will not quit, and I must force quit from the Apple menu. AND, the account that does appear in the account window appears in broken type and although the information is correct, no In, out junk or drafts appear. Obviously there is major corruption. I've fixed the permissions and done the obvious things. It sounds like my program may be corrupt. What caused this, is that I had to reinstall Tiger on another drive in my G5 when my original version lost its users and I couldn't boot up. Mail still works fine on my newer Intel MAC. I know it has a different version of MAIL but is there a way to use its settings and/or caches,prefs and data? Unfortunately my copy of Tiger is on multiple CD's and I don't get the option of what to install..it's all or nothing.
thanks for your help.
C

I tried your routine twice, but unfortunately the same situation. Interestingly, there was no no Mail in the Cache folder. What did happen, after the first Safe Boot is that MobileMe sync sent me a message that it wanted to change a couple of Mail accounts which I allowed(I have a MobileMe account and my wife has a mail only account). When I looked in the Mail preferences both accounts had the cracked type although the account info was correct. When I restarted both accounts were missing and a different titled (but with correct info) appeared. Any other ideas? Would installing Leopard help, do you think?
Thanks so much for your help and speedy reply. As it's 3:30 I'm going to continue this tomorrow.
C

I am trying to email pictures from my ipad to my email address on my computer and I have been going along nice but now I get a message that says "cannot send mail the message was rejected by the server" can't see to figure out why it stopped sending now.

I have been emailing pictures from my ipad to my computer and have been going along nicely and now when I went to send 5 pictures to my computer from my ipad I am getting a message that says " cannot send mail The message was rejected by the server" cannot understand why this is happening and have not been able to fix. Now when I try to send pictues even to another email address I am getting the same message.
Help.

Email may not be the best way to move pictures.
There are lots of ways of moving files.
A simple and popular way to copy files and share files among your devices.
https://www.dropbox.com/
"Box lets you store all of your content online, so you can access, manage and share it from anywhere. Integrate Box with Google Apps and Salesforce and access Box on mobile devices" Rated the most secure cloud storage by SkyHigh Networks.
https://www.box.com/
Using iTunes to transfer files:
http://support.apple.com/kb/HT4094?viewlocale=en_US&locale=en_US
Files Connect -- "Cloud Storage services like Dropbox, MobileMe iDisk, Google Docs/Picasa, Facebook photos, FTP, SFTP, WebDAV ... AFS (Apple File Shares) SMB (Windows shares) protocols"
https://itunes.apple.com/us/app/files-connect/id404324302?mt=8
Windows File server
http://itunes.apple.com/us/app/filebrowser-access-files-on/id364738545?mt=8
"The kiteworks mobile file sharing solution provides secure creation, viewing, and sharing of enterprise content on smartphones and tablets while providing IT and security teams the administrative controls to manage user privileges and access rights necessary to ensure enterprise security and compliance." " Includes choice of private cloud on-premise."
http://www.accellion.com/solutions/mobile-enablement/mobile-file-sharing
"Dukto is a simple application that allows you to share files between devices connected to the same (wireless) LAN network."
http://www.tidal.it/?page_id=309&lang=en
http://www.msec.it/blog/?page_id=11

Mail Preferences Disappeared

Mail was working just fine all day. My wife tries to reply to a message received earlier and gets the following error message:
"This message could not be delivered and will remain in your Outbox until it can be delivered.
Verify that you have addressed this message correctly. Check your SMTP server settings in Mail Preferences and verify any advanced settings with your system administrator."
I go to Mail->Preferences and the only Preference pane I get is for Junk Mail. General, Accounts, Fonts and Colors, Viewing, Composing, Signatures, Rules are all missing. Can't very well verify the SMTP server settings if the Preference pane isn't there.
My Inbox looks OK and I have received one message since this all started. I can read the contents and was able to empty the Junk Mail and Deleted Messages mailboxes. File sizes in Users->xxx->Library->Mail all are the right size and appear intact.
I've tried a reboot and a complete system shutdown (including power disconnect), but Mail Preferences are still missing. There's nothing in the Trash that looks fishy. I've tried a couple of test messages back to my own e-mail account and got the same error message.
Is there a way to reinstall only the Mail app? Is there some way to find/verify that the Mail Preferences exist?
Need help, here. This is weird-and-a-half. First time in 20 years on Mac that I've seen anything like this.
Dual 2 Ghz G5 Mac OS X (10.4.3)
Dual 2 Ghz G5 Mac OS X (10.4.3)

OK, I found the answer in a reply to another question. The pill-shaped buton in the upper right corner of the Junk Mail Preference pane retrieved the rest of the Preferences and I was able to check my SMTP Server settings, which were correct. My test messages also came through this morning, leading me to believe that my ISP had a problem on their end, which was subesequently corrected.
My habit has always been to close any Preferences window while in the "Show All" mode, so I didn't think to check that first.
Dual 2 Ghz G5 Mac OS X (10.4.3)

In Mail, my message preview used to be shown to the right side of the messages. Now it is showing below the messages. How can I move it back to the right?

In Mail, my message preview used to be shown to the right side of the messages. Now it is showing below the messages. How can I move it back to the right?

Select the Viewing tab in the Mail preferences dialog and uncheck the box marked Use classic layout.

Mail: sent messages not in sent folder

Every time I send an email, especially with attachments, the mail is correctly delivered, but it don’t appear in the “Sent” folder.
If I send a message via webmail, it is correctly synced with the mail client (it appears in the sent folder on the server and on the Mac).
It’s surely a bug, all my settings are ok and I tried all the possible solutions suggested by others in this community and elsewhere before resigning.
I have 4 IMAP accounts and the synchronization is always very slow and time consuming.
This is unacceptable for a mail client..
Anyone have experienced this problem? Anyone has a definitive solution?
Thanks.

Linc Davis wrote:
From the Mail menu bar, select
Mail ▹ Preferences... ▹ Accounts ▹ Mailbox Behaviors
and uncheck the box marked
Store sent messages on the server
Any change?
Yes, it works, but it's a workaround to "prevent" the client to copy the message on the server.
The message is stored locally and I can't access it on my other devices..
I need that all messages are stored on the server.
Other clients do it perfectly, but I don't like their GUI and the fact that they're not integrated with the OS like Mail.
Since the problem does not occur with your workaround, I think that the bug is at some point during the sending process, especially when the message contains attachments and the activity window is "busy", filled with too many blue bars..

Trying to open mail preferences in OS X 10.8.2 blocks mail application.

I'm currently working with OS X 10.8.2. Mail seems to work properly, but when I try to open mail preferences but nothing happens. I can only see the "rainbow wheel" and mail is blocked. I can only force mail's shutdown. Other applications wprks properly.
Could anybody help me? Tx a lot. Riccardo.

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether your problem is caused by third-party system modifications that load automatically at startup or login.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:
Shut down your computer, wait 30 seconds, and then hold down the shift key while pressing the power button.
When you see the gray Apple logo, release the shift key.
If you are prompted to log in, type your password, and then hold down the shift key again as you click Log in.
*Note: If FileVault is enabled under OS X 10.7 or later, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode. Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

Junk mail-why don't I have an option for Is junk mail in messages flag not junk mail

I have a brown coloured email which has been accurately diagnosed as junk mail, but when I go to Messages>flag>...the only two options I have are "not junk mail" and "mark as unread" yet in the help support it says that it should have "junk mail" there too. So far I cant mark it as junk mail - so I usually just delete them. Any advice please? Thank you.

Have you studied Mail prefernces? If not, go to Mail > preferences > Junk mail and check out the options there. Alternately, click on the 'info' question mark and follow up anything you are currently unsure of.

Mail: Zombie Messages (Deleted Messages Won't Stay Deleted)

I'm a new user of Mail and have run into a perplexing problem. Certain messages in my IMAP mailboxe come back from the dead. My account is only accessed by my MacBook and iPhone 3G (iOS 4.2.1), and only the Mail on the MacBook is experiencing this problem.
Mail is configured to keep deleted items on the server.
Things I've tried:
o Reset the envelope index
o Delete and recreate the account
o Upgrade my IMAP server from Cyrus 2.3.16 to 2.4.6
o Disable caching of message content on my MacBook
I haven't found any pattern for the length of time it takes for messages to revive. With message caching disabled, it seems to happen upon a restart of Mail, but I haven't had enough experience with this setting to be sure this happens 100% of the time.
I've used Cyrus on my home server for almost 10 years now and have never experienced this issue with Thunderbird (or previously Mulberry).
Any suggestions of other things to try?
Thanks,
Justin

Are you saying that keeping deleted items on the server (although it is the default when you create an IMAP account) is just broken? One of the main benefits of IMAP is that my mail state is the same and completely accessible from all of my computers and devices. Storing anything only on one client device, including deleted items, breaks that model.
I'll run the experiment to see if storing deleted messages locally to my macbook fixes Mail.app, but even if it does, this behavior will push me back onto Thunderbird.
Justin

Managed Mail Preferences & message caching

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