Management Console won't launch

Question

Using ESM 3.5 on Windows server 2003 standard. Database is on another
server on the lan.
When I launch the managment console I get:
"The Logon Message Management Console could not log you on. Make sure
your username and configuration are correct, then type your password
again"
The problem is that I've not typed my username or password, this just
comes up immediately!
I previously had configured and tested an Active Directory ldap
connection. I have yet to see the managment console. Is there some way
to clear the config and start over?
paul

Answer 1

Originally Posted by plandauer
On Fri, 18 Jul 2008 14:48:25 +0000, Marcus Breiden wrote:
> On Thu, 17 Jul 2008 19:30:09 GMT, Paul Landauer wrote:
>
>> I previously had configured and tested an Active Directory ldap
>> connection. I have yet to see the managment console. Is there some
>> way to clear the config and start over?
>
> hmm last time I had that on a test box I did a reinstall..
>
> ZES is quite picky if you don't do the install correctly to the end.
>
> so is this a test machine or an already used machine?
ESM is a fresh install. The server is in production, but ESM is not in
production. ESM Management Console appeared to install correctly to the
end. Upon execution it presented me with a dialog to setup connection to
a directory. I set up a connection to our active directory and tested
using the "test" button and the test passed. I launch the Management
Console again and got the message above. I restarted the server and
attempted to launch Management Console again, and still received the
message above.
I'm wondering if there is a registry entry, text file, or SQL database
record that holds the ldap and authentication configuration or userid
password cache. And, if so, could that information be clear so as to re-
enter the configuration thru the GUI.
I have no idea what userid and password Management Console is attempting
to use, as I've not been prompted to login at any time, other than the
userid and password I specified when setting up the ldap connection to
Active Directory on the first launch of Management Console.
What did you reinstall? All of ESM or just the Management Console?
thanks.
You can run the managementserverinstaller.exe from c:\program files\novell\esm single server\authenticationserver\bin. This will clear the databases and allow you to re-enter everything in the Management Server's configuration. After running the managementserverinstaller.exe double click your esm managment console icon on the desktop and it should allow you to redo the configuration. What version are you using?