Management Engine problems z97 gaming 5

Hello! I just bought my z97 gaming 5 yesterday and tried to flash the latest BIOS which is "1.5".
Ended up being stuck at the Management engine @ 100%.
So i just went ahead and flash via the MSI live update utility in windows and i am now on the latest BIOS (1.5)
The problem seems that the board's management engine is possibly corrupted? Because i cant install the intel ME driver in windows, always ends up in a fatal error.
I would like to reflash the BIOS and ME to 1.5 using the procedure in this thread to try and fix the issue.
Help?

Use the below to retry:
>>Use the MSI HQ Forum USB flasher<<
A.) Download the attached archive (180.rar) and place it on your desktop. Do not decompress.
B.) Download and install the Forum flash tool.
C.) Insert your FAT32 formatted usb stick.
D.) Make sure that all win 8 options are disabled. (Fast Boot etc) Also make sure the legacy USB is enabled.
E.) Start the forum flash tool and select option 1. Then point the tool at the compressed archive we downloaded earlier. Then to your USB Flash Drive.
F.) Boot to the USB
G.) Now follow the directions and let the tool flash
H.) After flashing reinstall ME drivers in Windows: http://download.msi.com/dvr_exe/intel_me10_mb.zip

Similar Messages

Intel Management Engine Interface problem.

Hi evryone, i have problem with Intel Management Engine Interface on my laptop HP Elitebook 8470p, I did:
- Install driver for MEI by Drivers, Software and Firmware for HP EliteBook ...
- Update new bios by Drivers, Software and Firmware for HP EliteBook ...
But when i open Device Manager , Intel Manager Engine Interface cannot start (error code 10)
- When i restart then open Device Manger, device MEI have not list in Device Manager.
But when I shut down and turn on laptop, device MEI list in Device Manager with error code 10.
Any body can help me? Thanks.

Hi bondpham,
Welcome to the HP Support Forums!
To get your issue more exposure I would suggest posting it in the commercial forums since the {insert product model} is a commercial product. You can do this at HP Enterprise Business Community.
The support page for your product may be helpful in the meantime: HP EliteBook 8470p Notebook PC Support.
I hope this helps, good luck!
I worked on behalf of HP.

MS-7926 (Z97 GAMING 9 AC) BSOD + Memory Problems

Hello All,
i have some trouble with my new system.
- MS-7926 Rev 1.0 (MSI Z97 GAMING 9 AC) with BIOS/UEFI v1.4 (but same with v1.3)
- Intel i7-4790K (with Prolimatech Armageddon)
- 16GB (4x 4GB) Crucial Ballistix Tactical Tracer 1866
- Gigabyte GTX770 Windforce 3 4GB (working stable for several months in my old system)
- Windows 7 x64 SP1
After completion occured some unnormal BSOD with unspecific Error Codes even in Idle-Desktop, e.g.. 0A (IRQL_NOT_LESS_OR_EQUAL), 1E (KMODE_EXCEPTION_NOT_HANDLED), and some others. I reinstalled Windows and drivers again but problem stayed.
Then i used MemTest86+ v5.01. While 4 passes only 1 time an error happened. While Test #7 at 0.0 MB (seems DIMM1). I exchanged DIMM1 with 4 and tested further. Again 1 error in 3 passes. This time at 0.8 MB (again DIMM1). The former DIMM1 now at DIMM4 produced no errror.
I exchanged the board. BSOD are now less often but still there. Again MemTest finds the same strange error only in DIMM1, equally which of the 4 same modules sits in there.
I've found some reports about problems with Crucial Ballistix and MSI Boards and now i wonder if someone has running such combination without problems?
Any other thoughts to solve it?

That is most likely the issue. That is called mixing which is NOT recommended, especially if all of these were separately sold sticks.
Even mixing of 2 kits of 2x4 can be an issue.
If you are able to borrow MATCHED 4x4 set from a friend/colleague from work, then do it so you can test how it works.
As these are Crucials, I would contact them and ask if they could replace 4 separate modules for 1 matched kit. At least Corsair does similar, so hopefully Crucial would do it too.

Problem when updating Management Engine (ME) firmware - photo attached

Hello All:
I have encountered a perplexing problem when attempting to update the firmware in the Intel Management Engine. The firmware update is posted on the W520 driver page (it is package 83rf32ww). The problem is the error message shown in the photo below.
The update process starts when the MEUpdate.CMD file is selected within the DOS window, but after a few seconds, the error message at the bottom of the picture appears.
Any suggestions would be appreciated.
Thanks,
Michael
Solved!
Go to Solution.

Yes, except you're running it from C:\Windows\system32 rather than the expected C:\DRIVERS\WIN\ME.
Basically, you have to navigate to the folder FIRST, then run the file.
W520: i7-2720QM, Q2000M at 1080/688/1376, 21GB RAM, 500GB + 750GB HDD, FHD screen
X61T: L7500, 3GB RAM, 500GB HDD, XGA screen, Ultrabase
Y3P: 5Y70, 8GB RAM, 256GB SSD, QHD+ screen

MSI Z97 Gaming 7 power up problem

Hi
Just build a new PC with Z97 Gaming 7, but when powering up it lighten up and the debug led is runing through a lot of numbers and then it powers down. It takes only a few seconds.
I have measured the voltage on pin JPWR1 an JPWR2 and all the levels are correct.
I have cunsulted the manual for levels on the V-Check connector but I can't find any.
I have measured the voltage on that connector and they are as follows:
Pin1 - VCCIN =1.765V
Pin2 - DDR =1.5V
Pin3 - Core = 0.75V
Pin4 - GFX = 0V
Pin5 - Ring = 0.76V
Pin6 - C_SA =0.9V
I have tried to unplug all the connectors (SSD, HDD, DVD, Fan's etc.) one at a time with no result.
I have tried to set RAM in different positions (got two blocks of 8Gb).
1. Dimm1 and Dimm2
2. Dimm1 and Dimm3
3. Dimm2 and Dimm4
4. Dimm1 (only one block and tried both seperate)
Same result
I took the graphic card out and the WiFi PCIe card - same result.
I took the JPWR2 power plug out and then it didn't power down but of course the CPU is not running then.
Hope someone can help me, please
/Mads
My setup is:
Board: X97 Gaming 7
Bios ver: Default as derlivered(Can't see it because it never boot up)
Video Card: MSI N750Ti TF 2GD5/OC (2 GB)
PCU: Enermax MaxPro EMP600AGT
CPU: Intel Core I7 4097 LGA1150
RAM: Corsair Dominator Platinum 2 x 8 GB
SSD: Samsung 850 EVO MZ-75E250 250 GB
HDD: WD Blue WD10EZEX 1 TB
CPU Cooler: Scythe Shuriken Rev.B SCSK-1100
WIFI PCIe card: ASUS PCIe Wireless N
DVD-drive: LiteOn IHAS124
OC: No
OS: Win8.1 64bit

double check all power cables, ensure that everything is plugged correctly
if problem persist:
Quote
RAM: Corsair Dominator Platinum 2 x 8 GB
leave 1 memory stick only
Quote
SSD: Samsung 850 EVO MZ-75E250 250 GB
remove, disconnect this one
Quote
HDD: WD Blue WD10EZEX 1 TB
remove, disconnect this one
Quote
DVD-drive: LiteOn IHAS124
remove, disconnect this one
Quote
WIFI PCIe card: ASUS PCIe Wireless N
remove, disconnect this one
then retest
if no change:
take out mainboard out of PC case and place it over non conductive surface
then retest again
Quote
CPU Cooler: Scythe Shuriken Rev.B SCSK-1100
if still no change:
reseat the CPU and check board for bent pins
also for a test try stock standard cooler CPU instead this one

MSI Z97 Gaming 9 ACK problem with wifi (lag spike)

hi all,
the problem is that all is well connected to the ethernet (killer 2205).
while on wifi I have many lag spike when i play online game.
I got a laptop with similar wifi card (killer 1202) and all went good!!
so why with killer 1525 on desktop i got this lag spike? its very bad.
the network driver is the newset
my system:
windows 7 64bit
msi z97 gaming 9 ack
i7 4790k
16gb ddr3 2133mhz
msi gtx 970oc
seasonic 860 platinum

Quote from: darkhawk on 17-June-15, 18:01:01
I'd be more for RMA'ing the board.
But personally, I'm staying away from Killer Network products from now on. They are buggy and do not work very well when they don't work. Sometimes they don't work at all. Check back through these forums, and one of the biggest issues with any of the boards and/or laptops is always the Killer Networks NIC's. And there is no simple and easy fix for many of the issues.
If it was me, I'd buy a nice wireless card and use that instead. Or do the Intel mod you posted about.
I won't say that the Killer Networks device SHOULD work, but time and time again they prove to not work. In that case, I'd replace it with something that will and move on. A $40 wireless card to not spend days or weeks trying to fix the problem is money well spent in my opinion.
now im going with powerlink and all went good, but as all know, powerlink after 2 years will broke and need to replace..... but online game with eth is always better.
So im tihink to resend to AMAZON and ask for refund and ill rebuy a gaming 7 without wifi this change refund me a good 100 euro......

Re: Z97 Intel Management Engine Removal

http://www.msi.com/support/mb/Z97-MPOWER-MAX-AC.html#down-driver&Win8.1 64
QuoteMicrosoft Hotfix installation is required for Intel Management Engine Driver to be installed successfully.Have no idea what that means but it may be related.

Hi guys I have been able to get sound blaster cinema working on windows 10. It is in compatibility mode, but at least it works. A detailed description of how is in my post under the topic where is windows 10 drivers. a short version is.
1 download the ...

MSI z97 Gaming 9 Network problems

I just finished my first build and i used the msi z97 gaming 9 ack motherboard. After installing all drivers and everything i tried to connect to the network via wifi and ethernet, but neither worked. When using wifi, it could see the networks but wouldn't connect to any of them. Also, when i plugged in a working ethernet cord, the lights didn't even blink on the port and it didn't show up as having anything plugged in. I am running windows 8 pro 64 bit. I have no idea why it is doing this and am starting to get very frustrated by it. If anyone could help it would be much appreciated. Thank you!

Quote from: Svet on 23-February-15, 19:15:40
is the lan card enabled in bios setup and function properly inside OS? [check it in device manager]
Yes the BIOS is saying that it is turned on, and the device manager lists these under Network adapters:
Bluetooth Device (Personal Area Network)
Bluetooth Device (RFCOMM Protocol TDI)
Killer e2200 Gigabit Ethernet Controller (NDIS 6.30)
Killer Wireless-n/a/ac 1525 Wireless Network Adapter
Microsoft Kernel Debug Network Adapter
Also in the BIOS menu, it isn't showing the wifi adapter that came with the board. It is plugged in andscrewed onto the board and it can find networks, but can't connect. It just looks like a blank spot in the board explorer option in the BIOS. Any reason it would be doing this?

Z97 Gaming 3 board SBC2 problems

I recently bought a Z97 Gaming 3 Board and installed all the drivers with the CD and live update 6.
Whenever i open Sound Blaster cinema 2 it says that theres no audio device available.
I've tried the following thing a couple of time wich i found on this forum.
i've uninstalled the realtek Audio program, SBC2 and deleted all the audio devices in Device manager.
reinstalled the Realtek audio (from website and antoehr time from the update tool again) After that reinstalled SBC2 (also from website and update tool) and i still get the same message.
HD sound is enabled in the BIOS
I hope someone knows a way to get my SBC2 working, because it improves sound.
Im using a 5.1 Headset( connected the Sound optimised USB, and a 2.1 audio set connected to the 3.5 jacket on the back
Thanks for the time
i5 4690k
8gb Ram 1600mhz
MSI GTX970
sythe mugen 4 cooler
690II coolermaster with window
600w PSU
256gb Crucial mx100

SB2, or any other Realtek/Creative offering made to enhance the analog audio subset isn't going to recognize a USB headset and work with it. You would need to be using a normal analog headset for SB2 to "see" it and use it's functionality. USB is separate from your regular motherboard analog audio source. For instance I have a Z87 G43M that has the Creative SoundBlaster Cinema. It's not going to work with any USB headset only a regular 3.5mm connector headset.

Z97 Gaming 7 First build problems

First here's my build:
Phantechs Pro Full Tower Case
MSI Z97 Gaming 7 Motherboard
Intel i7-4790K Processor
Corsair Vengeance Pro 16GB (2x8GB) DDR3 2400MHZ PC3 19200 Desktop Memory
Intel 120GB SSD, Windows 8.1 Pro
MSI Geforce GTX 970 Gaming 4GB Graphics Card
EVGA SuperNova 750G1 750w 80+ Gold Haswell Certified PSU
Corsair H100i CPU Cooler
I first built the system in feb. 2015 and i set it up in bios for raid 0 with 2 samsung 850 pro's 250gb for O.S. and had win 8.1 features off, fast boot off and installed windows then updated graphics driver and all motherboard drivers and successfully updated bios to latest i believe 1.7, then i installed all my games and rendering software and went through each to set up, everything seems fine for a few days of gaming and video rendering with i think very cool cpu temps of 28-46 degrees C, after about 3 days of no signs of problems the sytem just goes blank! Complete shutdown! with no signs of life whatsoever! I unplug the power and reset cmos with nothing, i take everything out the case and place MB on its box and just use psu one stick memory in slot one or a1 and nothing but board graphics to monitor and it would never do anything so i rma'd the mb, when the replacement arrived i did a out of system post testing on box with everything passing to post fine, so i installed into pc case only thing different this time around i used a intel ssd in ACHI mode with win 8.1 Pro features on and fast boot because i read up on the samsung ssd drives having compatibility issues with some newer mb's so once all together i installed windows again thank god for flash drives because my 8.1 pro will install in bout 5 minutes from usb! ok installed and updated just as before and everything seems fine with temps no errors anywhere! after bout 2 days it just shutdown again with nothing happening like no lights on board or any sign of power so i took psu out and done a power fan on test and was good! I took mb out and box test everything i possibly could to get life out of it but none! Once again rma'd it! Ok so then i was in a two week turnaround with that mb so i figured what the heck i'll order from good ol amazon a new mb but i wanted to see if it was my particular type mb so i ordered a z97 pc mate with making sure all componets was on its compatiblity list! once arrived done exactly as my 2nd time with the same results, after a few days of on and off and rendering and gaming with cool temps it just went blank, no power! any resetting cmos or changing sticks of memory or anything would change it! I really need ome advise! I about ready to take everything to my burn barrell out back!

So.. Memory could cause issue with boot but not really killing whole thing. I had motherboard a while ago that RAM slot got burnt. But I was able to boot fine when I have put the RAM stick into other slot so RAM in your case should not kill whole thing, especially if you havent populated all slots. CPU.. very rare to be the issue but may happen. Case.. yes might be shortening motherboard killing it by the end. So when you get new part(s), run your system on motherboard box for few days. If nothing happens then you can take risk of placing it into the case.. but not sure if its worth the risk if it is indeed a case?
PC tech without equipment to test(at least PSU and RAM)? Weird.

Z97 Gaming 5 BIOS update problem.

Hi. Firt of all i want to apologize for my bad english .
Yesterday i bought MB form subject and i want do update my bios ( curently ver 1.4 ). When i want flash under Windows ( Windows 8.1) program doent do anything, when i use M-Flash it stucks on 100% and also do anything and when i use MSI Forum HQ USB flashing tool after integry veryfy in wondows program just disappear. Someone please help.
Specs:
Board: MSI z97 GAMING 5
Bios: Version 1.4
VGA: MSI GTX 970 Gaming
PSU: Corsair RM850
Intel Core i5-4690K
MEM: Kingsotn HyperX 4x4GB 1600Mhz
SSD1: Samsung 830 128 GB
SSD2: Samsung 840 EVO 500 GB
HDD1: WD10EZEX 1TB
HDD2: Samsung SpinPoint F3 HD502HJ 500 GB
COOLER: Macho Rev. B
OC: NOT YET
OS: Windows 8.1 x64

Thx for reply
Quote from: Nichrome on 04-June-15, 16:00:37
However if you need BIOS update prior to have some RAM or GPU working fine (or other stuff), then maybe consider updating to 1.6 and then to 1.9 and finally to 1.B (1.11). I suggest using MFlash (files can be downloaded on MSI's product site, instructions should be included). For Forum Flash tool you need proper files provided (usually) by Svet or Flobelix.
Before attempting to flash, make sure your system is stable!
I downloaded BIOS 1,5 and 1,6 and in both cases i have same issue it stucks on 100% on M-Flash, after this I can normaly shut down pc and it work but witch 1.4 BIOS. I just want know whyi can;t
updtate.
Video from using Forum Flash Tool:

Problem MSI z97 Gaming 7

Hi guys.. need some help.. I have a Z97 Gaming 7 MOBO and I cannot making this thing work with 16gb of ram ( Corsair Vengance 2X8gb 1600mhz), with just one stick ( 8gb ) works fine.. any ideas?

it should work fine so something is wrong!
1: as you have not been very specific please read >>Posting Guide<< and give specifics on your system!
2: is it one DIMM slot that works only and have you tested all the slots with one stick of memory?
my best guess will be you have bent pins in the CPU socket or damaged traces!

Intel management engine driver for Z77 GD45 gaming motherboard

I see 2 driver version for the motherboard for the intel engine interface.
1 -    Intel Management Engine Driver
OS    Win8.1 32, Win8.1 64, Win8 64, Win8 32, Win7 32, Win7 64, XP 32, XP 64    Language    English    Version    9.5.15.1730
2 - Intel Management Engine Driver
OS    Win8 64, Win8 32, Win7 32, Win7 64, XP 32, XP 64    Language    English   Version    8.1.30.1349
i installed the first one and when i try to installed the second one it tell me that there is a newer version installed.
need a clarification for those driver.

Because the 'older' one is the right one for your mainboard's chipset series. Unless found otherwise in some official Intel information, ME 9 is not the proper version and may not work correctly.

Z97 GAMING 9 AC - PCIE and the wi-fi module no longer detecting

Hi,
I 'm Overclocking enthusiast and recently decided to take to my hometown in Brazil using a platform products from MSI, to make disclosure of benchmark tests in social networks and in gaming blogs.
So i purchased a new system including the MSI Z97 GAMING 9 AC motherboard and MSI Gaming N770 TF 4GD5/OC GeForce GTX 770 4GB graphics card. After building the system I initially had problems with the graphics card not being detected and the wi-fi module (that hard to fit in the mobo) don't even appear in device manager. I already tried to dismount and remount the module on the motherboard with extreme care, no success. After some research I updated the bios to 1.5 and used the onboard graphics card to install windows 8.1, drivers etc. After windows, drivers etc were installed the graphics card and the wi-fi module still would not detect.
I have tried another graphics card in this system and it does not seem to work either. In bios it just always says that the PCIE slots are 'empty'.
So I have tried the following:
1. Cleared CMOS.
2. Updated BIOS.
3. Updated Chipset, drivers etc.
4. Tested the Graphics Card in other computers.
5. Used a different graphics card in this system.
6. Tried PCIE 2.0, 3.0 and auto.
7. Completely reformated and started from scratch.
So after many attempts I am disappointed with MSI and need some solution to my problem, since I saw that several customers who have purchased from MSI are the same product with exactly the same problem which possibly conclude that MSI has a duty to resolve these cases.
Full Specs:
•   EVGA SuperNOVA 1300G2 ATX12V/EPS12V 1300W 80Plus Gold Power Supply 120-G2-1300-XR
•   Corsair Cooling Hydro Series H100i Liquid CPU Cooler - Extreme Performance CPU Cooling and Built-In
•   Intel Core i7 4790 LGA1150 CPU 3.6Ghz
•   Corsair Vengeance Pro 16GB 2x8GB DDR3
•   2 x Kingston 120GB SSD 6Gbs
•   Microsoft Windows 8.1 Pro 64bit OEM
•   MSI Z97 Gaming 9 AC Motherboard
•   MSI Gaming N770 TF 4GD5/OC GeForce GTX 770 4GB 256-Bit GDDR5 PCI Express 3.0 HDCP Ready SLI Support Video Card

I have the exact same problem with my gaming 9 AC only the PCIe slot for gfx card worked initially. MSI support sent me a new WiFi adapter, it also didnt work. When I installed it, the PCIe slot would not identify my graphics card anymore. MSI support then advised me to return the board to the reseller, where it is now - they are checking it for defects before they do anything.
Ill keep you updated how they proceed from here. If there are any more problems I will just ask my reseller to downgrade me to a gaming 7, I can add a pcie wifi card on my own, and avoid the hassle.

BOSD with z97 gaming 5

I buy a new PC and after installing windows i get random BSOF. I try change all my hardware like disk hdd , Ram( Gskill 2x2 1333), vga msi r9 280, vga on board, PSU, i try deactivate lan killer, reset the bios, installe win7 and it do the same.
My current PC specs:
Board: MSI Z97 gaming 5
Bios: Version 1.8
VGA: Sapphira R9 285 oc
PSU: Lepa B700M maxbron
CPU: Intel Core i5-4690k
MEM: Kingston Hyperx Fury 8gb 1x8
FDD: Sand Disk ultra 2 240gb
OS: Windows 8.1 64bit Professional
My problem is the same problem of daniel.burgess.338863. ======> https://forum-en.msi.com/index.php?topic=181419.0
Please help.....
TKS

Quote
The STOP 0xC000021A error occurs when either Winlogon.exe or Csrss.exe fails. When the Windows NT kernel detects that either of these processes has stopped, it stops the system and raises the STOP 0xC000021A error. This error may have several causes. Among them are the following:
Mismatched system files have been installed.
A Service Pack installation has failed.
A backup program that is used to restore a hard disk did not correctly restore files that may have been in use.
An incompatible third-party program has been installed.
Quote
the lats BSOD is memory_ management the other is:
system service exception(dxmms1.sys)
kmode exception not handle (win32.sys)
system service exception(fltmgr.sys)
system service exception(luafv.sys)
0xc000021a
irql not less or equal
unexpected kernel mode trap (ntfs.sys)
attempted execute of non execute memory
system service exception (netio.sys)
do a new fresh OS installation and do not install any 3rd party programs
this refer to norton AV application
do a new fresh OS install
and see how its goes
if you have any issues start with >>Memtest86<<

Management Engine problems z97 gaming 5

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