Manager-Assistant setup visual/audio alert turn on/off for manager
Hi Expert,
I would need some help if any of you has bumped into this before or has any idea:
I have a Manager-Assistant setup (CUCM 8.6):
- shared line solution
- 2 managers with 1 assistant
Call comes in to manager main number: it rings on assistant phone and have visual info on manager phone.
In case assistant is away from the desk, so can not take calls
Is it possible to turn audio alerting also on for the manager phone (by assistant)?
and when assistant is back turn this off again, so only visual info will be seen on manager phone.
Thanks for any idea!
Regards,
Tibor
Hi,
Have you tried making your assistant go offline first on the assistant application and see if the call rings thru to the manager then?
Also on the managers application you can set an Audio Alert on or of in Proxy-Line mode.
See the following doc as well:
http://www.cisco.com/en/US/docs/voice_ip_comm/cucma/3_3_2/english/user/guide/IPMAovr.pdf
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/3_3_2/ccmfeat/fsipma.pdf
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procedure accept_xml (in_long in long, out_sts out char, out_msg
out varchar2) is
begin
declare
-- Long to CLOB and Parse XML variables
v_in_clob clob; -- Entire long converted to clob
v_clob clob; -- One row written to clob from DOM
doc xmldom.domdocument; -- Parsed XML Document
v_long_lnth NUMBER;
v_nbr INTEGER := 500;
bbuf varchar2(500);
p xmlparser.parser;
retval xmldom.domdocument;
--LOANLOCK information
lock_list xmldom.DOMNodeList;
lock_node xmldom.DOMNODE;
lock_loan_nbr WHL_LOAN_TB.LOAN_NBR%TYPE;
lock_rcd_updt_ts WHL_LOAN_TB.RCD_UPDT_TS%TYPE;
lock_rcd_updt_user_id WHL_LOAN_TB.RCD_UPDT_USER_ID%TYPE;
V_RETURN char(2);
-- Rowset Info
rowset_nl xmldom.DOMNodeList;
rowset_len number;
rowset_node xmldom.DOMNode;
rowset_table varchar2(30);
-- Row Info
row_nl xmldom.DOMNodeList;
row_len number;
row_node xmldom.DOMNode;
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v_table_name char(30);
v_time char(10);
v_ret_sts char(2);
v_ret_msg VARCHAR2(200);
function selected_nodes (in_xpath varchar2)
return xmldom.domnodelist is
retval xmldom.domnodelist;
begin
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begin
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out_sts := '00';
out_msg := 'WHL_RTL_XML_PKG.ACCEPT_XML Finished without errors';
exception
when others then
out_sts := '99';
out_msg := 'WHL_RTL_XML_PKG uncaught error:'|| SQLERRM;
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procedure updt_hudline(in_row_node in xmldom.DOMNode, in_clob
clob, out_sts out char, out_msg out varchar2) is
begin
declare
V_LOAN_NBR WHL_LOAN_TB.LOAN_NBR%TYPE;
V_HUDLINE_NBR WHL_HUDLINE_TB.HUDLINE_NBR%TYPE;
V_KEY_EXISTS NUMBER;
v_rows_updt number;
v_nbr number;
v_msg varchar2(200);
begin
v_loan_nbr := xslprocessor.valueof(in_row_node,'LOAN_NBR');
v_hudline_nbr := xslprocessor.valueof
(in_row_node,'HUDLINE_NBR');
select count(*) into v_key_exists from whl_hudline_tb
where loan_nbr = v_loan_nbr
and hudline_nbr = v_hudline_nbr;
if v_key_exists > 0 then
v_rows_updt := DBMS_XMLSave.updateXML
(hudline_Ctx,in_clob);
else
v_rows_updt := DBMS_XMLSave.insertXML
(hudline_Ctx,in_clob);
END IF;
if v_rows_updt = 0 then -- Error no rows were inserted
or updated
out_sts := '01';
out_msg := 'UPDT_HUDLINE - insert/update did not
update any rows for:'||V_LOAN_NBR||':'||
V_HUDLINE_NBR||':'||V_KEY_EXISTS;
else
out_sts := '00';
end if;
exception
when others then
-- get the original exception
DBMS_XMLQuery.getExceptionContent(HUDLINE_Ctx,v_nbr,
v_msg);
dbms_output.put_line('updt_hudline Exception caught ' ||
TO_CHAR(v_nbr)
|| out_msg );
out_sts := '99';
out_msg := 'updt_hudline:'||v_msg;
end;
end updt_hudline;
procedure set_context(in_table_name in varchar2, out_sts out
char, out_msg out varchar2) is
begin
declare
v_nbr number;
v_msg varchar2(200);
begin
if in_table_name = 'WHL_HUDLINE_TB' then
if HUDLINE_CTX_IND = 'N' THEN -- Context has not been created
for the table
HUDLINE_Ctx := DBMS_XMLSave.newContext('WHL_HUDLINE_TB');
DBMS_XMLSave.clearUpdateColumnList(HUDLINE_Ctx); -- To
test
DBMS_XMLSave.clearKeyColumnList(HUDLINE_Ctx);
DBMS_XMLSave.setKeyColumn(HUDLINE_Ctx,'LOAN_NBR');
DBMS_XMLSave.setKeyColumn(HUDLINE_Ctx,'HUDLINE_NBR');
DBMS_XMLSave.setCommitBatch(HUDLINE_Ctx, 0);
HUDLINE_CTX_IND := 'Y';
END IF;
END IF;
out_sts := '00';
exception
when others then
-- get the original exception
DBMS_XMLQuery.getExceptionContent(HUDLINE_Ctx,v_nbr,
v_msg);
dbms_output.put_line('set_context Exception caught ' ||
TO_CHAR(v_nbr)
|| out_msg );
out_sts := '99';
out_msg := 'set_context error:'||v_msg;
end;
end set_context;
end whl_rtl_xml_pkg;
procedure kim_test as
begin
declare
in_long long := '<ROOT>
<ROWSET>
<TABLE_NAME>WHL_HUDLINE_TB</TABLE_NAME>
<ROW num="3">
<LOAN_NBR>6000012</LOAN_NBR>
<HUDLINE_NBR>104.3</HUDLINE_NBR>
<HUDLINE_AMT>700</HUDLINE_AMT>
<HUDLINE_PYMNT_MTHD_CD>A</HUDLINE_PYMNT_MTHD_CD>
<HUDLINE_COMMENT_TXT>THIS IS A
COMMENT</HUDLINE_COMMENT_TXT>
</ROW>
<ROW num="4">
<LOAN_NBR>6000012</LOAN_NBR>
<HUDLINE_NBR>104.4</HUDLINE_NBR>
<HUDLINE_AMT>700</HUDLINE_AMT>
<HUDLINE_PYMNT_MTHD_CD>A</HUDLINE_PYMNT_MTHD_CD>
<HUDLINE_COMMENT_TXT>THIS IS A
COMMENT</HUDLINE_COMMENT_TXT>
</ROWSET>
</ROOT>';
out_err_sts char(2);
out_err_msg varchar2(200);
begin
WHL_rtl_xml_pkg.accept_xml (in_long, out_err_sts, out_err_msg);
dbms_output.put_line(out_err_msg);
end;
end;
Output from running it
SQL> edit
Wrote file afiedt.buf
1 delete from whl_hudline_tb
2* where loan_nbr = '6606665'
SQL> /
2 rows deleted.
SQL> commit;
Commit complete.
SQL> set serveroutput on
SQL> execute kim_test
WHL_RTL_XML_PKG.ACCEPT_XML Finished without errors
PL/SQL procedure successfully completed.
SQL> select loan_nbr, hudline_nbr, hudline_amt
2 from whl_hudline_tb
3 where loan_nbr = '6606665';
LOAN_NB HUDLIN HUDLINE_AMT
6606665 104.3 700
6606665 104.4 700
SQL> rollback;
Rollback complete.
SQL> select loan_nbr, hudline_nbr, hudline_amt
2 from whl_hudline_tb
3 where loan_nbr = '6606665';
LOAN_NB HUDLIN HUDLINE_AMT
6606665 104.3 700
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