Managing Adobe Updates on Corporate Network

Is there a best practise method in deploying Adobe Updates on a Corporate Network. We have found that 400Mb a week is downloaded by our users from the internet. We aren't keen on paying for the traffic and I'm sure that Adobe isn't keen on the weekly hit from our organisation also.
We are in the process of designing our MS SCCM Deployment solution, and I suspect we will in the future package updates up and deploy them internally ourselves, however, I just wanted to know if Adobe have a "best practise" guide/faq for this topic for Network Administrators?
thanks in advance,
Dennis

All here:
http://www.adobe.com/devnet/acrobat/enterprise_deployment.html
In short,
You can deploy Acrobat and Reader with updates disabled and use SCCM/SCUp to apply updates.

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Adobe Application Manager - Corporate Network

When I open up the AAM, I can login and see the software which is available for download, but when I click on the software, it doesnt download and says installation failed.
This is due to my firewall appliance not letting the traffic out to the akamai distribution servers, doesnt anybody know what IP address range and port numbers are required for a rule to be set up on a corporate network???
HELP !!!
ta

That would be impossible due to Akamai using dynamic IP's all across the board. That is the whole point of AAM. I'm not aware of an easy method to circumvent this, but you could install the apps from the trials and then AAM would serve their activation. Otehr than that you may try and browse through the developer center/ deployment guides. Perhaps there'S some tech paper in there explaining a few tricks...
Direct Download Links for Adobe Software
Mylenium

Recomendations on how to deploy Adobe updates in a corporate enviroment

I am sure this has been asked but I couldn't find anything
We have many computers on a corporate network that are running Adobe Acrobat (6, 7, 8, & 9). I am looking for an effective way to update all of my adobe versions with the latest patches on all of the computers without going to each computer and downloading 6-12 different updates.
Is there a centrally manage and deploy the updates to all PCs automatically? I know there is many high-end software to do this that will cost 5,000-10,000 dollars but I would prefer to do it for much less if possible. Right now for us Adobe is the Only product that is 'out of date'.
If not, do I need to download each update and deploy all of them or is there a 'rollup' package or service pack I can install instead? ex...for Acrobat 8.0 I need to download 8.01, 8.02, 8.03, then 8.1, 8.12, 8.12, then 8.2...etc. I would like to download the most recent update and apply that to the origional installation. Most software has this capability so I may be surprised if Adobe doesn't offer this ability.
Any suggestions would greatly be appreciated.
Thank You

I am in a similiar circumstance and received the following advice:
CowboyInAZ recommended to me:
Why not manually download the standalone installer of 9.3.1, and put it on a network server? Then link to it internally, and let the end users install it from the internal link, where the firewall can't interfere with it.
|ʇɐb ɹəuəllıʍ responded:
Here are the downloads, if you want to use the suggestion from the previous post:
* 9.3 installer http://ardownload.adobe.com/pub/adobe/reader/win/9.x/9.3/enu/AdbeRdr930_en_US.msi
* 9.3.1 update http://ardownload.adobe.com/pub/adobe/reader/win/9.x/9.3.1/misc/AdbeRdrUpd931_all_incr.msp
I am looking for a way to package the msp in a GPO but have not been successful.
Let me know if you find anything.

The Adobe Updater fails everytime due to our corporate fire wall.

The Adobe Updater fails every time due to our corporate fire wall. Is there a work around? It completes about 80% then can't see the internet. I suspect it is trying to talk to an FTP site which are blocked by our firewall.
Is there a work-around?
Paul

I am using Windows 7. I went to the "Installers" folder & there is a log file for every update except the Camera Raw update. I don't think it gets far enough to create the file. I was watching the folder & I tried to install this last patch again. I starts out saying it's downloading then aborts. No file is created. The files that are in the folder are:
Adobe Dreamweaver CS5.5 11.5.2 08-27-2012.log.gz
Adobe Extension Manager CS5.5 5.5.1 08-27-2012.log.gz
Adobe Flash Builder 4.5 4.5.1 08-27-2012.log.gz
Adobe Flash Pro CS5.5 11.5.1 08-27-2012.log.gz
Adobe Media Encoder CS5.5 X64 5.5.1 08-27-2012.log.gz
AIR for Apple iOS support (FB) 2.6.1 08-27-2012.log.gz
Creative Suite 5.5 Web Premium 5.5 06-19-2012.log.gz
Ordinarily I would just ignore this failure but I actually use Camera Raw for my Nikon D90 and Nikon D7000.

Adobe update refuses to work for CS6 and Photoshop elements. App manager refuses to install.

Adobe update refuses to work for CS6 and Photoshop elements. App manager refuses to install. Support Advisor is of no help.Anyone had the same problem? It has all worked perfectly for some years now, but refuses this week.Has Adobe changed something.Windows 7.

Re: Adobe update refuses to work for CS6 and Photoshop elements. App manager refuses to install.
created by Pat Willener in Downloading, Installing, Setting Up - View the full discussion
What exactly means "refuses"?
This is the message which comes up if I try to update (from the Help menu) or re-install my licenced copies of CS6 or Photoshop Elements 9.
“We've encountered the following issues
Installer failed to initialize.Please download Adobe Support Advisor to detect the problem”
Get Adobe Support Advisor”
OR
on trying to open PhotoshopCS6 I get this message:-
“Adobe Application Manager required to start your trial, is missing or damaged.
Please download a new copy of Adobe Application Manager from http://www.adobe.com/go/applicationmanager_uk”
When I follow these instructions and try and start up/install or update Photoshop CS6 I get the same messages all over again. This has been going on since Tuesday afternoon and I am anxiuous to resolve the problem. For several years now all this has worked perfectly through your website and I cannot understand what has changed. Once I cancel these messages the products themselves seem to function OK. When I attempt to use Adobe Update Manager I get the same messages as above. You will see that my products are properly licensed and up to date. Have you any solution?

I have a new pc and have installed (again) CS5, however I can not install the updates Adobe Bridge, Adobe Extension Manager, Adobe Photoshop (64 bit) and Potoshop Camera Raw.

I have a new pc and have again installed CS5 however and unfortunately I can not install the updates Adobe Bridge, Adobe extension Manager, Adobe Photoshop (64 bit) and Photoshop Camera Raw ?

Hi DerrylS,
I would request you to try the below mentioned link for Error U44M1P7:
http://helpx.adobe.com/creative-suite/kb/error-u44m1p7-installing-updates-ccm.html
If problem still persist and as in log file it says "Exit code 7", kindly try below mentioned links.
Link 1: http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
Link 2: http://helpx.adobe.com/creative-suite/kb/error-exit-6-exit-7.html
Thanks!
Atul Saini

Adobe Updater shows I have 1 update but I cannot find it in the Application Manager

Adobe Updater shows I have 1 update but I cannot find it in the Application Manager...anyone else having this issue?
I have the CC apps installed and some CS6 apps installed as well.
I have Creative Cloud version 1.0.0.183
My updater says I have 1 update. I choose "Open Updater..." and it opens my CC Application Panel..
However all the apps I have installed say they're up to date with a green check:
Does anyone know how I cian get rid of the update icon telling me I have 1 update?
Thanks!!!
-John

Hi Artillery Media,
In order to check your update status for CC applications, Please click on home tab. Do let me know if you are able to find your update under Home tab.
Regards,
Ashish

How do I close/disable Adobe Update Manager from MenuBar?

Hello,
I would like to remove the Adobe Update Manager from my menu bar for my Mac. It just really annoys me and I really like a clean menu bar.
Thanks,

umm it doesnt work... I mean getting rid of this

Adobe Update Manager Disabled using Packager

Hi,
I installed CC Apps by use of a package created with Creative Cloud Packager. I had the "Adobe Update Manager" set to Disabled. Also, "Disable Adobe Creative Cloud Desktop Application" was checked.
Now that the apps are installed, is it possible to have them Auto-Update again? I downloaded the Creative Cloud Desktop App and installed it, but it doesn't even see that the apps are already installed, and wants to install them all over again.
Any ideas besides re-creating the packages and re-installing everything?
Thanks in advance,
James

Hi JamesAcart,
Please follow these Steps to enable the the Adobe Update feature.
Windows:
C:\Program Files (x86)\Common Files\Adobe\AAMUpdaterInventory\1.0
In this location please look for the ‘AdobeUpdaterAdminPrefs.DAT’ file and open this file with notepad.
After opening the file in notepad you can find below mentioned code.
<?xml version="1.0" encoding="UTF-8"?>
<Preferences>
<Suppressed>1</Suppressed></Preferences>
Change the Suppressed value from 1 to 0 and save the file at the same location.
Same steps applied to Macintosh in the below mentioned location.
Mac:
Go to – Main HD /Library/Application Support/Adobe/AAMUpdaterInventory/1.0
regards,
Abhijit

Adobe update manager

What part does adobe update manager play in the ongoing functioning of 5.5?

If we issue an update patch, and if we were to do so I would notify the forum in advance, the update manager would be able to discover this, notify you, and perform the download and installer launch. At this time there are no plans to release a patch. With CS 6 due in less than a year, and with any patch or update requiring significant testing that could otherwise be spent on new feature development, it's unlikely to occur unless a serious flaw on the level of data corruption or fatalities is found.
So you can probably kill that process without worry.

Adobe Update Manager Crashes even though not installed???

Using Mac OS (Tiger), each time the Apple is re-started, adobe manager update flashes on the screen and crashes the starting of the Mac. This happens even though I have deleted all the "Update Manager" programs that i can find. The "problem report" window says the path of the crash is: Path: /Applications/Adobe Acrobat 7.0 Professional/Adobe Acrobat 7.0 Professional.app/Contents/Plug-ins/Updater.acroplugin/Adobe Update Manager.app/Contents/MacOSClassic/Adobe Update Manager
Parent: WindowServer [69]
But, I follow that path and it does not exist.
I have tried calling Adobe and have never found a less helpful company in any area of life. If I could delete all Adobe products and find another pdf reader I would gladly do that. Any help, please?

I'd recommend re-installing Acrobat. If that doesn't help, try deleting your system cache using a utility like Applejack or Onyx.

Adobe Update Manager for CS4 fails

I've reinstalled CS4 from the discs (if I'd realized I could download new installers I would have done that instead, but I saw that option after I'd finished) and when I tried to check for updates the updater failed to retrieve any, with the message that updates for Adobe Updater 'cannot be determined at this time'. I installed the newest version of Updater 6 that I could see, but that didn't resolve the issue.

update manually, Product updates

Adobe Updater in LAN / private network

Hello at all,
I'm looking for a sollution regarding the following request:
In our LAN we have ~950 computers all w/o access ti internet regarding security purposes. All of them are using kinds of Adobe Products, e. g. Reader, Pro-Versions and more, in different versions. My goal is to have an internal "Adobe Update Server" (proxy?) having all the neccessary update-files to give my clients the abbility to update w/o internet-connection.
Is there any idea, or is there a way installing such a server, like wsus-server, for example?
Thanks for answers or ideas helping me to come to my goal.
Stephan

Hello Mitch,
seems to be a possible sollution/tool.
Thanks for the hint.
I will check in our environent and give a feedback.
Stephan

Adobe Update Manager(Reader8)

XPSP2を使っています。
Reader8をインストールしてアップデートをしようとしましたが、Adobe Update画面でインターネット接続がありませんと出てしまいます。
ファイアーウオールの設定もAdobe Updateを例外にしてみましたがNGでした。
なにか確認するところがあるでしょうか？
（ちなみに会社からPROXY経由です）

＞会社からPROXY経由です
プロキシ経由だとうまくいかない場合もあるようである（たしか過去投稿にも似たようなものがあったはず）。プロキシサーバーが例外処理していたりあるいはUpdaterと相性が悪かったりするかもしれない。
ネットワーク管理者に相談してみてはどうか？
おなじネットワーク内にある別PCから同じことをしてみるとどうであろうか？
文書番号 : 222728
ダウンロードまたはインストール時のトラブルシューティング（Windows 版 Adobe Reader 6.0/7.0）
「以下のような設定／環境において、ダウンロードを正常に完了できない場合があります。
−　ファイアウォールが有効になっている
−　プロキシ経由で接続している
−　ダウンロードソフトウェアを使用している」
以下は参考。
文書番号 : 227751
Adobe Updater からのアップデートが行えない
文書番号 : 230310
CGI ベースのプロキシ自動設定で ALM が許可されない（Adobe License Manger 2.0）
Adobe Updaterを使わずにAdobeダウンロードサイトから個別に該当ファイルをダウンロードしてインストールする方法もある。いまのところアップデータはないということになっている。
http://www.adobe.com/jp/support/downloads/acrwin.html
FTPサーバーからであれば、以下のサイトにある（目的のファイルを探すのが面倒ではあり、ファイルのストアがやや遅れ気味）。
ftp://ftp.adobe.com/pub/adobe/reader/

Adobe Help Manager Not Updating

With Adobe Creative Suite 6 Design Standard.
In Windows 7 (32-bit or 64-bit) the following Entries appear in Adobe Help Manager:
* Adobe Media Encoder Reference
* Bridge Reference
* Extension Manager Reference
* Illustrator Reference
* InDesign Reference
* Photoshop Reference
* Using Acrobat X Pro
In Windows 8.1 (32-bit or 64-bit) the following Entries appear in Adobe Help Manager:
* Bridge Reference
* InDesign Reference
1. Why the difference for the same installation, however on different Windows Operation Systems?
2. In addition most of the PDF User Manual are "No Available" regardless of the OS installed on - why?

it because it was not well un installed
replace muse by the program you need
was not well uninstalled, i gave them a hard time a little. i'm on mac if you are not still follow the links and go back on its track to find the pc page.
http://helpx.adobe.com/muse/kb/uninstall-muse.html#id_14142
http://helpx.adobe.com/muse/kb/uninstall-muse.html
http://www.adobe.com/go/muse_latest_mac

Managing Adobe Updates on Corporate Network

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