Managing Anti Virus software across all User Accounts

I am running Symantec Antoi Virus version 10 (works well) and have my Mac configured for two accounts - My Account (which is administrator) and 1 user account (for my daughter). The Anto Virus works as expected on the administrator account (eg: detecting USB drives and scanning them) - but does not appear to startup in the User Account and certainly does not detect USB drives in the User Account.
Is there an Account setting that I need to put in place to enable the AntoVirus software to be activated in the current or any future User Accounts ?

Open the Accounts pane of System Preferences and check whether or not the antivirus software is set as a login item on both of the accounts; the lists of login items are maintained independently for each account.
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    ☞ A malware attacker could get control of a code-signing certificate under false pretenses, or could simply ignore the consequences of distributing codesigned malware.
    ☞ An App Store developer could find a way to bypass Apple's oversight, or the oversight could fail due to human error.
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    4. Starting with OS X 10.8.3, a third layer of protection has been added: a "Malware Removal Tool" (MRT). MRT runs automatically in the background when you update the OS. It checks for, and removes, malware that may have evaded the other protections via a Java exploit (see below.) MRT also runs when you install or update the Apple-supplied Java runtime (but not the Oracle runtime.) Like XProtect, MRT is effective against known threats, but not against unknown ones. It notifies you if it finds malware, but otherwise there's no user interface to MRT.
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    Software from an untrustworthy source
    ☞ Software with a corporate brand, such as Adobe Flash Player, doesn't come directly from the developer’s website. Do not trust an alert from any website to update Flash, or your browser, or any other software. A genuine alert that Flash is outdated and blocked is shown on this support page. Follow the instructions on the support page in that case. Otherwise, assume that the alert is fake and someone is trying to scam you into installing malware. If you see such alerts on more than one website, ask for instructions.
    ☞ Software of any kind is distributed via BitTorrent, or Usenet, or on a website that also distributes pirated music or movies.
    ☞ Rogue websites such as Softonic, Soft32, and CNET Download distribute free applications that have been packaged in a superfluous "installer."
    ☞ The software is advertised by means of spam or intrusive web ads. Any ad, on any site, that includes a direct link to a download should be ignored.
    Software that is plainly illegal or does something illegal
    ☞ High-priced commercial software such as Photoshop is "cracked" or "free."
    ☞ An application helps you to infringe copyright, for instance by circumventing the copy protection on commercial software, or saving streamed media for reuse without permission. All "YouTube downloaders" are in this category, though not all are necessarily malicious.
    Conditional or unsolicited offers from strangers
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    ☞ A web site offers free content such as video or music, but to use it you must install a “codec,” “plug-in,” "player," "downloader," "extractor," or “certificate” that comes from that same site, or an unknown one.
    ☞ You win a prize in a contest you never entered.
    ☞ Someone on a message board such as this one is eager to help you, but only if you download an application of his choosing.
    ☞ A "FREE WI-FI !!!" network advertises itself in a public place such as an airport, but is not provided by the management.
    ☞ Anything online that you would expect to pay for is "free."
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    ☞ An application does something you don't expect, such as asking for permission to access your contacts, your location, or the Internet for no obvious reason.
    ☞ Software is attached to email that you didn't request, even if it comes (or seems to come) from someone you trust.
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    6. Java on the Web (not to be confused with JavaScript, to which it's not related, despite the similarity of the names) is a weak point in the security of any system. Java is, among other things, a platform for running complex applications in a web page, on the client. That was always a bad idea, and Java's developers have proven themselves incapable of implementing it without also creating a portal for malware to enter. Past Java exploits are the closest thing there has ever been to a Windows-style virus affecting OS X. Merely loading a page with malicious Java content could be harmful.
    Fortunately, client-side Java on the Web is obsolete and mostly extinct. Only a few outmoded sites still use it. Try to hasten the process of extinction by avoiding those sites, if you have a choice. Forget about playing games or other non-essential uses of Java.
    Java is not included in OS X 10.7 and later. Discrete Java installers are distributed by Apple and by Oracle (the developer of Java.) Don't use either one unless you need it. Most people don't. If Java is installed, disable it—not JavaScript—in your browsers.
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    Stay within the safe harbor, and you’ll be as safe from malware as you can practically be. The rest of this comment concerns what you should not do to protect yourself.
    7. Never install any commercial AV or "Internet security" products for the Mac, as they are all worse than useless. If you need to be able to detect Windows malware in your files, use one of the free security apps in the Mac App Store—nothing else.
    Why shouldn't you use commercial AV products?
    ☞ To recognize malware, the software depends on a database of known threats, which is always at least a day out of date. This technique is a proven failure, as a major AV software vendor has admitted. Most attacks are "zero-day"—that is, previously unknown. Recognition-based AV does not defend against such attacks, and the enterprise IT industry is coming to the realization that traditional AV software is worthless.
    ☞ Its design is predicated on the nonexistent threat that malware may be injected at any time, anywhere in the file system. Malware is downloaded from the network; it doesn't materialize from nowhere. In order to meet that nonexistent threat, commercial AV software modifies or duplicates low-level functions of the operating system, which is a waste of resources and a common cause of instability, bugs, and poor performance.
    ☞ By modifying the operating system, the software may also create weaknesses that could be exploited by malware attackers.
    ☞ Most importantly, a false sense of security is dangerous.
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    An AV app is not needed, and cannot be relied upon, for protection against OS X malware. It's useful, if at all, only for detecting Windows malware, and even for that use it's not really effective, because new Windows malware is emerging much faster than OS X malware.
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  • Free anti virus software

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    ... I am just asking if the various free AV apps are any good? I just think that if they really do the job, why are they given away?
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    I know that the question of whether anti virus is needed on Mac is contentious but some users feel it is required.
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    There will always be threats to your information security associated with using any Internet - connected communications tool:
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    Assuming that any product will protect you from those threats is a hazardous attitude that is likely to result in neglecting point #1 above.
    OS X already includes everything it needs to protect itself from viruses and malware. Keep it that way with software updates from Apple.
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    Never install pirated or "cracked" software, software obtained from dubious websites, or other questionable sources.
    Illegally obtained software is almost certain to contain malware.
    "Questionable sources" include but are not limited to spontaneously appearing web pages or popups, download hosting sites such as C net dot com, Softonic dot com, Soft pedia dot com, Download dot com, Mac Update dot com, or any other site whose revenue is primarily derived from junk product advertisements.
    If you need to install software that isn't available from the Mac App Store, obtain it only from legitimate sources authorized by the software's developer.
    Don’t supply your password in response to a popup window requesting it, unless you know what it is and the reason your credentials are required.
    Don’t open email attachments from email addresses that you do not recognize, or click links contained in an email:
    Most of these are scams that direct you to fraudulent sites that attempt to convince you to disclose personal information.
    Such "phishing" attempts are the 21st century equivalent of a social exploit that has existed since the dawn of civilization. Don’t fall for it.
    Apple will never ask you to reveal personal information in an email. If you receive an unexpected email from Apple saying your account will be closed unless you take immediate action, just ignore it. If your iCloud, iTunes, or App Store account becomes disabled for valid reasons, you will know when you try to buy something or log in to this support site, and are unable to.
    Don’t install browser extensions unless you understand their purpose. Go to the Safari menu > Preferences > Extensions. If you see any extensions that you do not recognize or understand, simply click the Uninstall button and they will be gone.
    Don’t install Java unless you are certain that you need it:
    Java, a non-Apple product, is a potential vector for malware. If you are required to use Java, be mindful of that possibility.
    Java can be disabled in System Preferences.
    Despite its name JavaScript is unrelated to Java. No malware can infect your Mac through JavaScript. It’s OK to leave it enabled.
    Beware spontaneous popups: Safari menu > Preferences > Security > check "Block popup windows".
    Popup windows are useful and required for some websites, but unsolicited popups are commonly used to deceive people into installing unwanted software they would never intentionally install.
    Popups themselves cannot infect your Mac, but many contain resource-hungry code that will slow down Internet browsing.
    If you ever receive a popup window indicating that your Mac is infected with some ick or that you won some prize, it is 100% fraudulent. Ignore it.
    The same goes for a spontaneously appearing dialog insisting that you upgrade your video player right this instant. Such popups are frequently associated with sites that promise to deliver "free" movies or other copyrighted content that is not normally "free".
    The more insistent it is that you upgrade or install something, the more likely it is to be a scam. Close the window or tab and forget it.
    Ignore hyperventilating popular media outlets that thrive by promoting fear and discord with entertainment products arrogantly presented as "news". Learn what real threats actually exist and how to arm yourself against them:
    The most serious threat to your data security is phishing. Most of these attempts are pathetic and are easily recognized, but that hasn't stopped prominent public figures from recently succumbing to this age-old scam.
    OS X viruses do not exist, but intentionally malicious or poorly written code, created by either nefarious or inept individuals, is nothing new.
    Never install something without first knowing what it is, what it does, how it works, and how to get rid of it when you don’t want it any more.
    If you elect to use "anti-virus" software, familiarize yourself with its limitations and potential to cause adverse effects, and apply the principle immediately preceding this one.
    Most such utilities will only slow down and destabilize your Mac while they look for viruses that do not exist, conveying no benefit whatsoever - other than to make you "feel good" about security, when you should actually be exercising sound judgment, derived from accurate knowledge, based on verifiable facts.
    Do install updates from Apple as they become available. No one knows more about Macs and how to protect them than the company that builds them.
    Summary: Use common sense and caution when you use your Mac, just like you would in any social context. There is no product, utility, or magic talisman that can protect you from all the evils of mankind.

  • Anti-virus software for MacBook

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    ... Does MacBook require anti-virus software such as MacKeeper? Or is this software a malware?
    I consider MacKeeper "malware" and so do many others. OS X already contains all that is necessary to protect itself from viruses. The best thing you can do is ensure your OS is updated using Software Update.
    Never install anything without knowing exactly what it is, what it does, and how to eradicate it should it do something you do not want. Never supply your user name and password to something just because a popup window requests it.
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  • Anti Virus Software....Do I need It On My MacBook Pro??

    Hi
    I was given the impression I didn't need anti virus software for my  1yo MacBook Pro?? am I correct or stupid? Please Help.....

    Roadzee wrote:
    Even better thanks...the question I have now is..do you recommend AV software if so what one is the best??
    Thanks.
    I have been using Macs with OS X since the day OS X was launched on March 24, 2001.  (BTW, an experience I will never ever ever repeat, despite the overall clunkiness of OS9.)  I have never downloaded, purchased, used, tested, or thought about using an anti-virus software.  I still don't.  In all that time, I have never experienced malware, trojan horses, and/or viruses.  Whenever I read about these trojan horses or malware, it almost always requires user acquiesence, rarely superior coding of the malware. 
    Look, don't allow anything to have root access to your computer by keeping it secure by password, and only enter the password when you're sure of what's requiring it.  Don't download anything that you don't trust.  In other words, download Adobe Photoshop from Adobe's website, not from some random website in the Ukraine.  I don't like anti-virus software because they gobble up system resources that don't need to go something like protecting the Mac from nonexistent trouble.
    But if you're going to lose sleep over this, then get ClamXav.  But it's really a waste of your time.

  • Help! Anti-Virus Software

    I recently bought a macbook pro two weeks ago and with my previous laptops (they were windows) ive always had to get anti-virus software. Do i need security for my macbook pro?

    1. This comment applies to malicious software ("malware") that's installed unwittingly by the victim of a network attack. It does not apply to software, such as keystroke loggers, that may be installed deliberately by an intruder who has hands-on access to the victim's computer. That threat is in a different category, and there's no easy way to defend against it. If you have reason to suspect that you're the target of such an attack, you need expert help.
    If you find this comment too long or too technical, read only sections 5, 6, and 10.
    OS X now implements three layers of built-in protection specifically against malware, not counting runtime protections such as execute disable, sandboxing, system library randomization, and address space layout randomization that may also guard against other kinds of exploits.
    2. All versions of OS X since 10.6.7 have been able to detect known Mac malware in downloaded files, and to block insecure web plugins. This feature is transparent to the user, but internally Apple calls it "XProtect." The malware recognition database is automatically checked for updates once a day; however, you shouldn't rely on it, because the attackers are always at least a day ahead of the defenders.
    The following caveats apply to XProtect:
    It can be bypassed by some third-party networking software, such as BitTorrent clients and Java applets.
    It only applies to software downloaded from the network. Software installed from a CD or other media is not checked.
    3. Starting with OS X 10.7.5, there has been a second layer of built-in malware protection, designated "Gatekeeper" by Apple. By default, applications and Installer packages downloaded from the network will only run if they're digitally signed by a developer with a certificate issued by Apple. Software certified in this way hasn't necessarily been tested by Apple, but you can be reasonably sure that it hasn't been modified by anyone other than the developer. His identity is known to Apple, so he could be held legally responsible if he distributed malware. That may not mean much if the developer lives in a country with a weak legal system (see below.)
    Gatekeeper doesn't depend on a database of known malware. It has, however, the same limitations as XProtect, and in addition the following:
    It can easily be disabled or overridden by the user.
    A malware attacker could get control of a code-signing certificate under false pretenses, or could simply ignore the consequences of distributing codesigned malware.
    An App Store developer could find a way to bypass Apple's oversight, or the oversight could fail due to human error.
    For the reasons given above, App Store products, and other applications recognized by Gatekeeper as signed, are safer than others, but they can't be considered absolutely safe. "Sandboxed" applications may prompt for access to private data, such as your contacts, or for access to the network. Think before granting that access. OS X security is based on user input. Never click through any request for authorization without thinking.
    4. Starting with OS X 10.8.3, a third layer of protection has been added: a "Malware Removal Tool" (MRT). MRT runs automatically in the background when you update the OS. It checks for, and removes, malware that may have evaded the other protections via a Java exploit (see below.) MRT also runs when you install or update the Apple-supplied Java runtime (but not the Oracle runtime.) Like XProtect, MRT is effective against known threats, but not against unknown ones. It notifies you if it finds malware, but otherwise there's no user interface to MRT.
    5. The built-in security features of OS X reduce the risk of malware attack, but they're not absolute protection. The first and best line of defense is always going to be your own intelligence. With the possible exception of Java exploits, all known malware circulating on the Internet that affects a fully-updated installation of OS X 10.6 or later takes the form of so-called "trojan horses," which can only have an effect if the victim is duped into running them. The threat therefore amounts to a battle of wits between you and the malware attacker. If you're smarter than he thinks you are, you'll win.
    That means, in practice, that you never use software that comes from an untrustworthy source, or that does something inherently untrustworthy. How do you know what is trustworthy?
    Any website that prompts you to install a “codec,” “plug-in,” "player," "extractor," or “certificate” that comes from that same site, or an unknown one, is untrustworthy.
    A web operator who tells you that you have a “virus,” or that anything else is wrong with your computer, or that you have won a prize in a contest you never entered, is trying to commit a crime with you as the victim. (Some reputable websites did legitimately warn visitors who were infected with the "DNSChanger" malware. That exception to this rule no longer applies.)
    Pirated copies or "cracks" of commercial software, no matter where they come from, are unsafe.
    Software of any kind downloaded from a BitTorrent or from a Usenet binary newsgroup is unsafe.
    Software that purports to help you do something that's illegal or that infringes copyright, such as saving streamed audio or video for reuse without permission, is unsafe. All YouTube "downloaders" are in this category, though not all are necessarily harmful.
    Software with a corporate brand, such as Adobe Flash Player, must be downloaded directly from the developer’s website. If it comes from any other source, it's unsafe.
    Even signed applications, no matter what the source, should not be trusted if they do something unexpected, such as asking for permission to access your contacts, your location, or the Internet for no obvious reason.
    6. Java on the Web (not to be confused with JavaScript, to which it's not related, despite the similarity of the names) is a weak point in the security of any system. Java is, among other things, a platform for running complex applications in a web page, on the client. That was always a bad idea, and Java's developers have proven themselves incapable of implementing it without also creating a portal for malware to enter. Past Java exploits are the closest thing there has ever been to a Windows-style virus affecting OS X. Merely loading a page with malicious Java content could be harmful.
    Fortunately, client-side Java on the Web is obsolete and mostly extinct. Only a few outmoded sites still use it. Try to hasten the process of extinction by avoiding those sites, if you have a choice. Forget about playing games or other non-essential uses of Java.
    Java is not included in OS X 10.7 and later. Discrete Java installers are distributed by Apple and by Oracle (the developer of Java.) Don't use either one unless you need it. Most people don't. If Java is installed, disable it — not JavaScript — in your browsers.
    Regardless of version, experience has shown that Java on the Web can't be trusted. If you must use a Java applet for a task on a specific site, enable Java only for that site in Safari. Never enable Java for a public website that carries third-party advertising. Use it only on well-known, login-protected, secure websites without ads. In Safari 6 or later, you'll see a lock icon in the address bar with the abbreviation "https" when visiting a secure site.
    Follow the above guidelines, and you’ll be as safe from malware as you can practically be. The rest of this comment concerns what you should not do to protect yourself from malware.
    7. Never install any commercial "anti-virus" or "Internet security" products for the Mac, as they all do more harm than good, if they do any good at all. Any database of known threats is always going to be out of date. Most of the danger is from unknown threats. If you need to be able to detect Windows malware in your files, use one of the free anti-virus products in the Mac App Store — nothing else.
    Why shouldn't you use commercial "anti-virus" products?
    Their design is predicated on the nonexistent threat that malware may be injected at any time, anywhere in the file system. Malware is downloaded from the network; it doesn't materialize from nowhere.
    In order to meet that nonexistent threat, the software modifies or duplicates low-level functions of the operating system, which is a waste of resources and a common cause of instability, bugs, and poor performance.
    By modifying the operating system, the software itself may create weaknesses that could be exploited by malware attackers.
    8. An anti-malware product from the App Store, such as "ClamXav," doesn't have these drawbacks. That doesn't mean it's entirely safe. It may report email messages that have "phishing" links in the body, or Windows malware in attachments, as infected files, and offer to delete or move them. Doing so will corrupt the Mail database. The messages should be deleted from within the Mail application.
    An anti-virus app is not needed, and should not be relied upon, for protection against OS X malware. It's useful only for detecting Windows malware. Windows malware can't harm you directly (unless, of course, you use Windows.) Just don't pass it on to anyone else.
    A Windows malware attachment in email is usually easy to recognize. The file name will often be targeted at people who aren't very bright; for example:
    ♥♥♥♥♥♥♥♥♥♥♥♥♥♥!!!!!!!H0TBABEZ4U!!!!!!!.AVI♥♥♥♥♥♥♥♥♥♥♥♥♥♥.exe
    Anti-virus software may be able to tell you which particular virus or trojan it is, but do you care? In practice, there's seldom a reason to use the software unless a network administrator requires you to do it.
    The ClamXav developer won't try to "upsell" you to a paid version of the product. Other developers may do that. Don't be upsold. For one thing, you should not pay to protect Windows users from the consequences of their choice of computing platform. For another, a paid upgrade from a free app will probably have the disadvantages mentioned in section 7.
    9. It seems to be a common belief that the built-in Application Firewall acts as a barrier to infection, or prevents malware from functioning. It does neither. It blocks inbound connections to certain network services you're running, such as file sharing. It's disabled by default and you should leave it that way if you're behind a router on a private home or office network. Activate it only when you're on an untrusted network, for instance a public Wi-Fi hotspot, where you don't want to provide services. Disable any services you don't use in the Sharing preference pane. All are disabled by default.
    10. As a Mac user you don't have to live in fear that your computer is going to be infected every time you install an application, read email, or visit a web page. But neither should you have the false idea that you will always be safe, no matter what you do. The greatest harm done by security software is precisely its selling point: it makes people feel safe. They may then feel safe enough to take risks from which the software doesn't protect them. Nothing can lessen the need for safe computing practices.

  • What is Apple's position on Anti-virus software for the mac?

    I have started replacing my customers PCs with iMac's and Mac-Mini, and I have always operated on the assumption that anti-virus software is not necessary, but I fear that my opinion might need revisiting.  So I would pose the question again, does the community and/or Apple have an opinion on the need for Anti-Virus, Malware and all the other nasty inflictions.  If you, as a group or individually do recommend, what product would you recommend?  Thank You --- Bill Shaw - Kansas City, Mo.

    This comment applies to malicious software ("malware") that's installed unwittingly by the victim of a network attack. It does not apply to software, such as keystroke loggers, that may be installed deliberately by an attacker who has hands-on access to the victim's computer. That threat is in a different category, and there's no easy way to defend against it. If you have reason to suspect that you're the target of such an attack, you need expert help.
    All versions of OS X since 10.6.7 have been able to detect known Mac malware in downloaded files. The recognition database is automatically updated once a day; however, you shouldn't rely on it, because the attackers are always at least a day ahead of the defenders. In most cases, there’s no benefit from any other automated protection against malware. Starting with OS X 10.7.5, there is another layer of built-in malware protection, designated "Gatekeeper" by Apple. By default, applications that are downloaded from the network will only run if they're digitally signed by a developer with a certificate issued by Apple. Applications certified in this way haven't actually been tested by Apple (unless they come from the Mac App Store), but you can be sure that they haven't been modified by anyone other than the developer, and his identity is known, so he could be held responsible if he knowingly released malware. For most practical purposes, applications recognized by Gatekeeper as signed can be considered safe. Note, however, that there are some caveats concerning Gatekeeper:
    It doesn't apply to software that comes packaged as an installer. Treat all third-party installers with caution.
    It can be disabled or overridden by the user.
    It can be bypassed by some third-party networking software, such as BitTorrent clients and Java applets (see below.)
    It only applies to applications downloaded from the network. Software installed from a CD or other media is not checked.
    For more information about Gatekeeper, see this Apple Support article. Notwithstanding the above, the most effective defense against malware attacks is your own intelligence. All known malware on the Internet that affects a fully-updated installation of OS X 10.6 or later takes the form of so-called "trojan horses," which can only have an effect if the victim is duped into running them. If you're smarter than the malware attacker thinks you are, you won't be duped. That means, primarily, that you never install software from an untrustworthy source. How do you know a source is untrustworthy?
    Any website that prompts you to install a “codec,” “plug-in,” or “certificate” that comes from that same site, or an unknown one, is untrustworthy.
    A web operator who tells you that you have a “virus,” or that anything else is wrong with your computer, or that you have won a prize in a contest you never entered, is trying to commit a crime with you as the victim. [Some reputable websites did legitimately warn users who were infected with the "DNSChanger" malware. That exception to this rule no longer applies.]
    “Cracked” copies of commercial software downloaded from a bittorrent are likely to be infected.
    Software with a corporate brand, such as Adobe Flash Player, must be downloaded directly from the developer’s website. No intermediary is acceptable.
    Java on the network (not to be confused with JavaScript, to which it's not related) is always a potential weak spot in the security of any operating system. If a Java web plugin is not installed, don't install it unless you really need it. If it is installed, you should disable it (not JavaScript) in your web browsers. Few websites have Java content nowadays, so you won’t be missing much. This setting is mandatory in OS X 10.5.8 or earlier, because Java in those obsolete versions has known security flaws that make it unsafe to use on the Internet. The flaws will never be fixed. Regardless of version, experience has shown that Java can never be fully trusted, even if no vulnerabilities are publicly known at the moment.
    Follow these guidelines, and you’ll be as safe from malware as you can reasonably be.
    Never install any commercial "anti-virus" products for the Mac, as they all do more harm than good. If you need to be able to detect Windows malware in your files, use the free software ClamXav — nothing else.
    Why shouldn't you use commercial "anti-virus" products?
    Their design is predicated on the nonexistent threat that malware may be injected at any time, anywhere in the filesystem. Malware gets into the system by being downloaded, not by materializing from nowhere.
    In order to meet that nonexistent threat, the software duplicates low-level functions of the operating system, which is a waste of resources and a common cause of instability and poor performance.
    By modifying the system at a low level, the software itself may create vulnerabilities that could be exploited by malware attackers.
    ClamXav doesn't have these drawbacks.

  • Anti-Virus Software Needed @ Work in a Windows/Exchange 2003 Environment?

    I'm taking delivery of a new 24" iMac, and will be using it at work in a Windows/Exchange 2003 environment. I'll be using VMWare Fusion, and Win XP Pro 32 bit to run our business-critical applications. Also, until Office for Mac 2007 is released in January, I'll be using Office 2007 (including Outlook 2007) from the Windows partition. I'm the "pioneer" (the first) Mac user at our company and want to get this right. Regarding antivirus sofware (which I've never had to worry about on my home G5):
    1.) Do I need it at all?
    2.) Do I need to get it for the Windows partition? the OSX partition? both?
    3.) If I need anti-virus software for either or both, what is recommended, given my workstation/network setup? will the same product work for both OSX and XP? or do I need separate programs for each?
    Thanks!

    For the windows antivirus software I would avoid Norton. I've had problems with every version of it that I've used, both on my own pc and others. I've also had problems with Mcafee. Go with either ZoneAlarm Internet Security Suite, Kaspersky Antivirus, or AVG from Grisoft. AVG has caught things that norton doesn't. I use the free version in conjunction with ZoneAlarm on my XP machine, but they have business versions. Zonealarm's firewall works very well. The inbound/outbound program control is hard to beat. Their anti-spyware/adware solution leaves a little to be desired though. For the ultimate antivirus protection on a PC, you really need to run redundant programs.
    However for Mac, I can't recommend anything, since I'm not yet a mac user. Not yet.

  • I continue to get the /.HTML/Rce.Gen3 virus through my mailbox almost daily.  It is picked up by my anti-virus software.  How do I get rid of this permanently so I stop getting it daily?  Is it from a internet cache??

    I continue to get the /.HTML/Rce.Gen3 virus through my mailbox almost daily.  It is picked up by my anti-virus software.  How do I get rid of this permanently so I stop getting it daily?  Is it from a internet cache??

    I use MacKeeper on my MacBook Pro
    Ack! Get rid of that immediately! MacKeeper's bad news. Plus, it does a really awful job of actually detecting malware. See:
    Beware MacKeeper
    Mac anti-virus detection rates
    http://applehelpwriter.com/2011/09/21/how-to-uninstall-mackeeper-malware/
    My active accounts are clean, but the On My Mac gmail keeps and continues to repopulate all email, even after I trash them.
    If you're seeing messages remaining in GMail's All Mail folder after deleting them, that's normal. GMail keeps all messages in there, even after deletion, unless you manually delete stuff using GMail's web interface. See Hiding GMail’s “All Mail” from Apple Mail.
    If you're actually having trouble deleting e-mail from an On My Mac mailbox, there's probably something wrong with your mailboxes.

  • Software transfer between user accounts?

    I have just bought a Macbook pro after using a Macbook for the last 5 years. I installed new Office software under one user account and stupidly transferrred all working information/documents across via migration assistant with another user account - how do I please carry across the new office software to the other account?
    Thanks very much!!

    sarahfromamersham wrote:
    I have just bought a Macbook pro after using a Macbook for the last 5 years. I installed new Office software under one user account
    I don't use Office, so can only offer generic advice. 
    Did you install the Office apps in the main, top-level Applications folder, or in an Applications folder inside that user account?
    If you're not sure, some installers give you the option of installing for everybody, or only the user account you're on at the time (the exact wording may vary). 
    If it was installed for a single account, is that an account that you'll be using otherwise, or is it an "extra" account you really don't want to use at all?
    and transferrred all working information/documents across via migration assistant with another user account
    Is that the account you want to use for everything (ie, your main or only account)?

  • Do i need anti virus software on my MacBook Pro?

    I recently read an article on the BBC website that said mac users are now being advised to get anti virus software. Does anyone agree with this? And if so, which software?
    http://news.bbc.co.uk/1/hi/technology/7760344.stm

    This forum is for troubleshooting Apple Remote Desktop, Apple's application for managing Macs on your network, not viruses.
    You should probably search the OS X forums, as it's been covered many times already the past couple days:
    http://discussions.apple.com/category.jspa?categoryID=235

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