Mandatory download will not download cites error #16820
I have not idea what the problem is. But Adobe will not open, and the mandatory update will not download. How do I determine what error no. 16820 means?
First of all, by posting in the correct forum, this is an Adobe Connect user forum and you are citing an Adobe Acrobat error. And then second, by Googling.
http://forums.adobe.com/message/4432905
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What is wrong with Safari, will not open, get error message?
What is wrong with Safari, will not open, get error message?
I download a new copy of Lion today on my Mac
After doing that Safari will not open at all.
I get message of "safari quite unexpectantly"
Then when i open the Details " this is my details "
Process:
Safari [391]
Path:
/Applications/Safari.app/Contents/MacOS/Safari
Identifier:
com.apple.Safari
Version:
5.1.6 (7534.56.5)
Build Info:
WebBrowser-7534056005000000~6
Code Type:
X86-64 (Native)
Parent Process: launchd [125]
Date/Time:
2012-08-20 20:38:19.829 -0400
OS Version:
Mac OS X 10.7.4 (11E53)
Report Version: 9
Interval Since Last Report:
244723 sec
Crashes Since Last Report:
28
Per-App Interval Since Last Report: 14803 sec
Per-App Crashes Since Last Report: 28
Anonymous UUID:
EFBE3A9A-1C1D-43BB-A82C-3199F3C1F2D3
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
objc[391]: garbage collection is OFF
*** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Invalid parameter not satisfying: (index >= 0) && (index < [_itemArray count])'
*** First throw call stack:
0 CoreFoundation
0x00007fff90357f56 __exceptionPreprocess + 198
1 libobjc.A.dylib
0x00007fff912cbd5e objc_exception_throw + 43
2 CoreFoundation
0x00007fff90357d8a +[NSException raise:format:arguments:] + 106
3 Foundation
0x00007fff90b0871f -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 169
4 AppKit
0x00007fff8696acdf -[NSMenu itemAtIndex:] + 165
5 AppKit
0x00007fff8696ae38 -[NSMenu removeItemAtIndex:] + 63
6 Safari
0x0000000100f8ec2e -[AppController awakeFromNib] + 387
7 CoreFoundation
0x00007fff9034efb1 -[NSObject performSelector:] + 49
8 CoreFoundation
0x00007fff9034ef32 -[NSSet makeObjectsPerformSelector:] + 274
9 AppKit
0x00007fff869529ff -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1245
10 AppKit
0x00007fff86948f73 loadNib + 322
11 AppKit
0x00007fff86948470 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 217
12 AppKit
0x00007fff8694838b +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 141
13 AppKit
0x00007fff869482ce +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 364
14 AppKit
0x00007fff86bb906f NSApplicationMain + 398
15 Safari
0x0000000101191806 SafariMain + 166
16 Safari
0x0000000100f7ef24 Safari + 3876
17 ???
0x0000000000000002 0x0 + 2
terminate called throwing an exception
abort() called
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib
0x00007fff8572ace2 __pthread_kill + 10
1 libsystem_c.dylib
0x00007fff85ff77d2 pthread_kill + 95
2 libsystem_c.dylib
0x00007fff85fe8a7a abort + 143
3 libc++abi.dylib
0x00007fff8c0217bc abort_message + 214
4 libc++abi.dylib
0x00007fff8c01efcf default_terminate() + 28
5 libobjc.A.dylib
0x00007fff912cc1b9 _objc_terminate + 94
6 libc++abi.dylib
0x00007fff8c01f001 safe_handler_caller(void (*)()) + 11
7 libc++abi.dylib
0x00007fff8c01f05c std::terminate() + 16
8 libc++abi.dylib
0x00007fff8c020152 __cxa_throw + 114
9 libobjc.A.dylib
0x00007fff912cbe7a objc_exception_throw + 327
10 com.apple.CoreFoundation
0x00007fff90357d8a +[NSException raise:format:arguments:] + 106
11 com.apple.Foundation
0x00007fff90b0871f -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 169
12 com.apple.AppKit
0x00007fff8696acdf -[NSMenu itemAtIndex:] + 165
13 com.apple.AppKit
0x00007fff8696ae38 -[NSMenu removeItemAtIndex:] + 63
14 com.apple.Safari.framework
0x0000000100f8ec2e -[AppController awakeFromNib] + 387
15 com.apple.CoreFoundation
0x00007fff9034efb1 -[NSObject performSelector:] + 49
16 com.apple.CoreFoundation
0x00007fff9034ef32 -[NSSet makeObjectsPerformSelector:] + 274
17 com.apple.AppKit
0x00007fff869529ff -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1245
18 com.apple.AppKit
0x00007fff86948f73 loadNib + 322
19 com.apple.AppKit
0x00007fff86948470 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 217
20 com.apple.AppKit
0x00007fff8694838b +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 141
21 com.apple.AppKit
0x00007fff869482ce +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 364
22 com.apple.AppKit
0x00007fff86bb906f NSApplicationMain + 398
23 com.apple.Safari.framework
0x0000000101191806 SafariMain + 166
24 com.apple.Safari
0x0000000100f7ef24 0x100f7e000 + 3876
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib
0x00007fff8572b7e6 kevent + 10
1 libdispatch.dylib
0x00007fff87aa078a _dispatch_mgr_invoke + 923
2 libdispatch.dylib
0x00007fff87a9f31a _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib
0x00007fff8572b192 __workq_kernreturn + 10
1 libsystem_c.dylib
0x00007fff85ff7594 _pthread_wqthread + 758
2 libsystem_c.dylib
0x00007fff85ff8b85 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib
0x00007fff8572b192 __workq_kernreturn + 10
1 libsystem_c.dylib
0x00007fff85ff7594 _pthread_wqthread + 758
2 libsystem_c.dylib
0x00007fff85ff8b85 start_wqthread + 13
Thread 4:: WebCore: IconDatabase
0 libsystem_kernel.dylib
0x00007fff8572abca __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff85ff9274 _pthread_cond_wait + 840
2 com.apple.WebCore
0x00000001020311fc WebCore::IconDatabase::syncThreadMainLoop() + 124
3 com.apple.WebCore
0x000000010202ed50 WebCore::IconDatabase::iconDatabaseSyncThread() + 496
4 com.apple.JavaScriptCore
0x000000010197111f _ZN3WTFL19wtfThreadEntryPointEPv + 15
5 libsystem_c.dylib
0x00007fff85ff58bf _pthread_start + 335
6 libsystem_c.dylib
0x00007fff85ff8b75 thread_start + 13
Thread 5:: CoreAnimation render server
0 libsystem_kernel.dylib
0x00007fff8572967a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff85728d71 mach_msg + 73
2 com.apple.QuartzCore
0x00007fff892f92d9 CA::Render::Server::server_thread(void*) + 184
3 com.apple.QuartzCore
0x00007fff892f9219 thread_fun + 24
4 libsystem_c.dylib
0x00007fff85ff58bf _pthread_start + 335
5 libsystem_c.dylib
0x00007fff85ff8b75 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x00007fff60b7c418 rdx: 0x0000000000000000
rdi: 0x000000000000060b rsi: 0x0000000000000006 rbp: 0x00007fff60b7c440 rsp: 0x00007fff60b7c418
r8: 0x00007fff757c9fb8 r9: 0x00000000000002de r10: 0x00007fff8572ad0a r11: 0xffffff80002da8d0
r12: 0x00007f96b9476cb0 r13: 0x000000000000000c r14: 0x00007fff757cc960 r15: 0x00007fff60b7c590
rip: 0x00007fff8572ace2 rfl: 0x0000000000000246 cr2: 0x00007fff76d71000
Logical CPU: 0
Binary Images:
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0x7fff913c6ff7 libxslt.1.dylib (3.24.0 - compatibility 3.0.0) <E71220D3-8015-38EC-B97D-7FDB383C2BDC> /usr/lib/libxslt.1.dylib
0x7fff913c7000 -
0x7fff913cbff7 com.apple.CommonPanels (1.2.5 - 94) <37C6540B-F8D1-355A-806C-F93D8FB522AB> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x7fff913cc000 -
0x7fff913cefff com.apple.TrustEvaluationAgent (2.0 - 1) <1F31CAFF-C1C6-33D3-94E9-11B721761DDF> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x7fff913d1000 -
0x7fff913d4fff libCoreVMClient.dylib (??? - ???) <934D0D11-C34F-3C06-A352-21BB8FFE9774> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x7fff913d5000 -
0x7fff913e5ff7 com.apple.opengl (1.7.7 - 1.7.7) <0CA11278-746C-353A-923B-BCC0047190C3> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff913e6000 -
0x7fff913fdfff com.apple.MultitouchSupport.framework (231.4 - 231.4) <10A978D1-8781-33F0-BE45-60C9171F7278> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x7fff91b37000 -
0x7fff91b85fff libauto.dylib (??? - ???) <D8AC8458-DDD0-3939-8B96-B6CED81613EF> /usr/lib/libauto.dylib
0x7fff91b86000 -
0x7fff9208fff7 com.apple.RawCamera.bundle (3.14.0 - 646) <75A96BFC-1832-808B-F430-C4C9379C5A98> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x7fff92443000 -
0x7fff92443fff libkeymgr.dylib (23.0.0 - compatibility 1.0.0) <61EFED6A-A407-301E-B454-CD18314F0075> /usr/lib/system/libkeymgr.dylib
0x7fff92444000 -
0x7fff92460ff7 com.apple.GenerationalStorage (1.0 - 126.1) <509F52ED-E54B-3FEF-B3C2-759387B826E6> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
0x7fff9248d000 -
0x7fff924d9ff7 com.apple.SystemConfiguration (1.11.3 - 1.11) <0A7F1982-B4EA-3424-A0C7-FE46C6224F03> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 3
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 799
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=185.5M resident=151.3M(82%) swapped_out_or_unallocated=34.2M(18%)
Writable regions: Total=1.0G written=3936K(0%) resident=5536K(1%) swapped_out=0K(0%) unallocated=1.0G(99%)
REGION TYPE
VIRTUAL
===========
=======
CG shared images
128K
CoreServices
1448K
JS JIT generated code
8K
JS JIT generated code (reserved)
1.0G
reserved VM address space (unallocated)
MALLOC
23.1M
MALLOC guard page
48K
SQLite page cache
480K
STACK GUARD
56.0M
Stack
10.5M
VM_ALLOCATE
64K
__CI_BITMAP
80K
__DATA
16.2M
__IMAGE
528K
__LINKEDIT
59.8M
__RC_CAMERAS
248K
__TEXT
125.7M
__UNICODE
544K
mapped file
24.7M
shared memory
312K
===========
=======
TOTAL
1.3G
TOTAL, minus reserved VM space
319.8M
Model: iMac10,1, BootROM IM101.00CC.B00, 2 processors, Intel Core 2 Duo, 3.06 GHz, 8 GB, SMC 1.52f9
Graphics: ATI Radeon HD 4670, ATI Radeon HD 4670, PCIe, 256 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334648302D4346382020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334648302D4346382020
Memory Module: BANK 0/DIMM1, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334648302D4346382020
Memory Module: BANK 1/DIMM1, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334648302D4346382020
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.64.8-P2P
Bluetooth: Version 4.0.5f11, 2 service, 18 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: Hitachi HDS722020ALA330, 2 TB
Serial ATA Device: OPTIARC DVD RW AD-5680H
USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0x24400000 / 2
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0x26500000 / 3
USB Device: hub_device, 0x0409 (NEC Corporation), 0x005a, 0x26200000 / 2
USB Device: Cruzer, 0x0781 (SanDisk Corporation), 0x5530, 0x26220000 / 5
USB Device: DataTraveler 2.0, 0x0951 (Kingston Technology Company), 0x1607, 0x26240000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x04500000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0x06110000 / 5"
So I am not sure what is going on?
Anyone have similar situation?
what did u do to get Safari working again for you?
thanksIf you're running 19.7.4, then you're installation is hosed. Safari 5.1.7 is what ships with that version. If you failed to save the ill-designed installer, then you'll have to waste resources installing again (necessitates DLing the entire 3.6+ GB monstrosity).
-
After failed update of itunes yesterday, now will not run with error message "MSVCR80.dll not found" APSDaemon.exe will not run. itunes will not now run.
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
I installed iTunes update on my pc running windows vista and now it will not open. Error message MSVCR80.dll missing???
First try updating to iTunes 11.1.5.5, using an installer downloaded from the Apple website:
http://www.apple.com/itunes/download/
If you still get the errors after that, try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
Voiceover kit will not install 1603 error win8
Voiceoverkit will not install. Error code 1603. Running Win8. iTunes 11.0.5.5
Hello tzachman,
Thank you for using Apple Support Communities!
It sounds like you are getting an error message when trying to get the Voiceover kit to install.
I found an article that seems to address this error code specifically named iTunes: Specific update-and-restore error messages and advanced troubleshooting found here http://support.apple.com/kb/TS3694#error1603
Error 1603
Follow the steps listed above for Error 1604. Also, discard the .ipsw file, open iTunes and attempt to download the update again. See the steps under Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations. If you do not want to remove the IPSW in the original user, try restoring in a new administrator user. If the issue remains, Eliminate third-party security software conflicts
Here is the troubleshooting from the 1604 section that it references:
This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
Restore and wait for the error.
When prompted, click OK.
Close and reopen iTunes while the device remains connected.
The device should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
Take care,
Sterling -
Frequently I have the aarp game site open and Yahoo open. At times Mozilla crashes and will not send an error message, simply brings up the restore screen. When asked to restore it never restores if Yahoo is up, Firefox just closes. At other times Yahoo may not be up but if I have two other sites up it may just dump my internet connection. Again, no opportunity to send error message. I really like a lot of the features with Firefox but the crashing is driving me crazy. A friend has had the same problem but is now just using internet explorer. I
Make sure that you haven't left a profiles.ini file.
* http://kb.mozillazine.org/profiles.ini_file
*http://kb.mozillazine.org/Profile_folder_-_Firefox -
Itunes will not launch, no error message (windows xp, itunes 10.7.0.21)
YeahOK, so i cannot enter into iTunes safe mode, whilst monitoring proccesses in the task manager I noticed that itunes will only stay open if i keep my fingers on shift and control-i dont know if that is worth mentioning- the proccess promptly ends after the release of the said keys, (I tried both the shift control keys on either side of the keyboard-same result) so i am stuck there.
P.S.
This version of iTunes had previously worked before, I uninstalled everything apple related after noticing how many processes (-id est-) /applications, were using up my memory.
afterwards I had need for iTunes, (i needed to wipe my iDevice) I reinstalled and this problem has arisen. -
iPhoto will not open. Error message says I must upgrade but the AppStore indicates that the newest version of iPhoto is installed so how can I upgrade and why did it stop working in the first place? What is the problem?
Hi Terence. I solved my problem. Apparently a 9.5.1 version of iPhoto was dowloaded, backed up on Ext Drive then deleted from the Mac HD...Leaving the old version 9.4.3 still resident on the Mac HD.
Thanks for responding. -
I have windows 7 64 bit, but i-tunes 10.5 will not install, an error keeps popping up. I could live without the update, but my i-phone is not recognized anymore
I've got the same problem and can't find a fix...
-
Accidentally copied microsoft word icon to desk top. Now program will not work. Error message says cannot be opened because of problem. How do I re-install ?
Drag the Word icon back to where it belongs.
Applications > Microsoft Office 2011 > Put Word there.
I'm assuming you have Office 2011. If you have 2008 there should be a similar location to put Word. -
my photoshop elements12 will not update says error and contact adobe but not open now for help. windows vista
I need the updates because I just purchased a Nikon D60 and my Photoshop does not read the .NEF files produced by the camera.
Camera Raw plug-in | Supported cameras
Camera Raw-compatible Adobe applications
Do you really mean the Nikon D60 which shipped in 2008? Was it purchased secondhand?
The Nikon D60 was first supported in Adobe Camera Raw 4.4.
Photoshop CS4 ships with Camera Raw 5.0 so it can read D60 NEF files out of the box. No updates required.
If you do mean the D60 then something else must be going on. e.g. are you using Nikon software to transfer files from camera to computer? -
MacBook Air will not boot. Error Message says "Your Computer restarted because of a problem."
If you can't start up and log in in the usual way, try in safe mode.
During startup, you’ll see a progress bar, and then the login screen, which appears even if you normally log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Log in as an administrator to carry out these instructions. If you have only one account, you are the administrator.
If you don't see any reports listed, but you know there was a panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
Safe mode is slower than normal, and some things won’t work at all.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t start in safe mode.
If you're able to log in, launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ System Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar.
There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of reports. A panic report has a name that begins with "Kernel" and ends in ".panic". Select the most recent one. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
If you don't see any reports listed, but you know there was a panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report. -
HT201210 iOS 6 has downloaded but will not install says error occured
Please help iOS 6 has downloaded but it will not install error has occurred during download what do I do?
I am having the same issue with my iPhone 4s
-
Just downloaded 5.6 and application will not open. Error 1712??
Downloaded LightRoom update 5.6 and received an error message 1712? The application will not open. Any ideas?
Does anything people are saying in this forum thread help:
https://forums.adobe.com/message/4396443 -
I ahve purchased 5 music vidoes from iTunes and they will not play on my iPhone4. The error message that appears is:
"The requested URL was not fopund on this server"
I am not sure how to fix this so I can watch my videos?It all depends on exactly how you move the library from one machine to the other. The database holding information about your library is normally in a folder called iTunes, with the media in a subfolder called iTunes Media. In this layout you can usually copy the entire iTunes folder from one machine to the other and it will work. If the media folder is split to a new location however then often the links to tracks will fail on a new computer.
You shoud find that the FindTracks script is able to repair the links in your library.
I'm not sure I know what is going on with the purchased music, however if you enable Edit > Preferences > Store > Automatic Downloads > Music you should be able to recover your past store purchases.
tt2
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