Manual/auto sync itunes 5 issues - help?

Hi,
I run a 3G ipod. At home and work I have windows xp desktops. I autosync to itunes at home to keep ratings and playcounts and smart playlists current... At work I hook up to the computer via manual sync to listen to music...
In itunes 4 I never had a problem, I'd come home, switch it to auto update and as long as I didn't change anything's ratings or edit id3 tags at work, all playcounts would update.
Now, it seems like 1/2 of the newly played songs update without a problem, half aren't recognized in the home library, they're taken off the ipod and reuploaded from the computer - the playcount does not acknowledge the times it was played at work.
I have upgraded both machines to itunes 5.1 and I have reformatted my ipod and reuploaded all my music and I still get this behavour -
Has anyone else noticed this?
is there a work around/fix
a lot of my smart playlists are based on ratings and playcounts, if the playcounts don't get synced my playlists... 'stagnate' - not too smart if you ask me.
thanks
puck

Okay ... if that particular registry entry isn't there, some different mechanism is in play.
We'd better try reregistering your Windows Installer service. It's a bit trickier on a 64-bit system than on a 32-bit system (because there's two versions of the installer that we need to attend to), but doable.
First, launch a command prompt as an administrator. In your Start search, type cmd then right-click on the cmd that comes up and select "Run as administrator".
If you have a 32-bit Vista or 7
At the command prompt:
Type %windir%\system32\msiexec.exe /unregister and hit enter.
Type %windir%\system32\msiexec.exe /regserver and hit enter.
If you have a 64-bit Vista or 7
At the command prompt:
Type %windir%\system32\msiexec.exe /unregister and hit enter.
Type %windir%\syswow64\msiexec.exe /unregister and hit enter.
Type %windir%\system32\msiexec.exe /regserver and hit enter.
Type %windir%\syswow64\msiexec.exe /regserver and hit enter.
Both 32-bit and 64-bit Vista or 7
Restart the PC and try another iTunes install.

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Bump!
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