Manual duplex printing doesn't work for LaserJet 100 color MFP M175a

Hi !
OS Windows 8.1. Printer LaserJet 100 color MFP M175a. Driver version 61.108.8.10073 date 2011 Apr 13th
1. After switching on checkbox "Print on Both Sides (Manually)" on "Finishing" tab of Print Properties Dialog and
start printing, dialog with instruction how to turn paper appears. Then printer must print odd pages, stop for
turning paper and then continue printing of even pages on the back side of paper sheets. But my device prints
all pages sequentually in order 1,2,3,... without any breaks. What is it- my mistake or possible bug in driver ?
2. Windows API function DeviceCapabilities with fwCapability=DC_DUPLEX for this printer returns 0 (duplex printing
impossible). This value for any other HP printer, even without automatic duplexer, always equel to 1.
This question was solved.
View Solution.

Hi @Up205,
I see by your post that you are having issues manually printing two-sided. I can help you with this.
The software for this model on Windows 8.1 is the Basic Solution Software and Driver. This basic software solution provides print and scan functionality only. Did you download and install the newest drivers?
HP LaserJet Pro 100 color MFP M175nw Drivers.
Check to make sure Bidirectional Support is Enabled.
Go to the start up screen, (tiles menu) type in "Devices and Printers", select settings, click on Devices and Printers, right click on the printer, left click Printer Properties, on the Ports tab, put a check beside Enable Bidirectional Support.
You might have to restart the computer.
If you need further assistance, just let me know.
Have a nice day!
Thank You.
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Gemini02
I work on behalf of HP

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Hp laserjet 100 color mfp m175a suddenly very slow

I have a HP LaserJet 100 color MFP M175a printer, which has always worked fine (except when in cool down mode). Suddenly, it has started printing extremely slowly - for example, last night I sent a document of 20 pages to print at around 9pm and was still waiting for it to finish at midnight!
Nothing has been changed in the settings.
What can I do to fix this?
This question was solved.
View Solution.

Thanks for letting me know NOG55.
Have you tried another USB cable? Just to rule that out.
Try and print a hardware self test on the printer to find out if it is a hardware or software issue.
On the printer select the Setup button, Reports, Config Report.
Does that print slow or fast?
If you are having this issue printing the hardware self test also, update the printer's firmware.
Software & Drivers. Select your operating system, click next, click the link for firmware.
If you are just having the issue printing from the computer, uninstall and reinstall the printer software.
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Hp laserjet 100 color mfp m175a

I am having Hp laserjet 100 color MFP M175a when iam giving printer print is getting black paper

Hi,
Check for genuine or refilled toner cartridges.
Check the power condition, make sure that the printer is connected directly to a wall outlet. And not power surge.
Try connecting the printer to a different location.
Hope this Helps
Although I am an HP employee, I am speaking for myself and not for HP.
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HP laserjet 100 color MFP M175a printer driver to be installed evry time when the printer is made on

Hello,
I am having the above mentioned printer. The problem with this printer is every time when I switch-on the printer its driver has to be installed then only I can start printing. The following is my PC configuration:
MB: ConRoe865GV chipset, CPU: PIV, OS: XP-SP3.
Could you tell me what can the problem.
Also if by mistake the paper in the paper-tray gets finished the printer takes quite a long time to detect that new paper bunch is there in printer. Is there a way to minimise this paper checking process.
Kindly awaiting your fast reply

Hi @RajBob ,
I see that you are experiencing a issue with the printer installing every time you turn it on, then you are able to print again. Also when the paper runs out, it takes a long time to detect the paper in the tray again. I would like to help you out today.
The printer has a Smart Install built into the firmware. Disable the Smart Install Feature to see if that will resolve the issue of the computer detecting the printer every time it is turned on.
Go to Setup, Service Menu, Smart Install and turn it off please.
If you are not able to print after turning the printer back on again, download and run the Print and Scan Doctor. It will diagnose the issue and might automatically resolve it. Find and fix common printer problems using HP diagnostic tools for Windows?
For the paper not being detected right away, make sure the printer is connected directly to a wall outlet and try to keep the tray filled at all times, but not over filled.
What were the results when you ran the Print and Scan Doctor? (did it print or scan, any error messages)
What operating system are you using? How to Find the Windows Edition and Version on Your Computer.
If you need further assistance, just let me know.
Have a great weekend!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Printing problem with the HP LaserJet 100 color MFP M175

I have recently upgraded to Windows 8. When running Windows 7, I could print as may documents from Word or Excel as I wanted. Now, with Windows 8, I can only print one document. When I try to print another, the program freezes. The only way I can print another document is to restart the computer. Any ideas?

Hi,
Have you installed Driver and software on your Windows 8 machine ? Please download from the following link:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4132&lc=en&cc=us&dlc=en&sw_lang=&product=5076...
Regards.
BH
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Installation of hp laserjet 100 color MFP M175a on windows 8.1

During the printer setup, using the provided windows CD or via the Internet, after requesting for printer connection through the USB cable, the progress indicator stops at 99 percent and gives "fatal error". What do I do?

Hi @jacobumoru,
I see that you are getting a "fatal error" during the installation. I will certainly do my best to help you.
I have provided some steps that should allow you to continue the installation without the error again.
Run the installation, immediately after connecting the USB cable, follow the steps in this document to update the drivers so it doesn't error out again. A Fatal Error Displays During Software Installation. Then the installation should continue. Temporarily turn off any Antivirus Software, just to make sure it doesn't interfere with the install.
I have provided a document for Windows 8, for How do I get into Windows Device Manager?
If you need further assistance, just let me know.
Have a great weekend!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Laserjet 100 color MFP M175a Mbook Air lion only detected as a "Scanner"

.printer not detected at all after installation.
message " failed to start session" appears when trying to launch scanner.
NO printer detected..
Tried all means..installed and unistalled ....reset printer pref...
What to do!

If you are using Snow Leopard or Lion and have HP software for pre-Snow Leopard (either from a CD not marked as compatible with 10.6 or you recently upgraded to Snow Leopard or Lion and had the HP software on your Mac before you upgraded - even if you did a standard uninstall of the old software or installed new software over the top of it) you must uninstall the software using the 'scrubber' option:
Go to Applications/Hewlett Packard/ click on HP Uninstaller
Click on Continue
Highlight your device on the left pane
Press and hold Control + Alt + Cmd keys on the keyboard simultaneously while you click on Uninstall <<<< This IS the Scrubber Option, there is no button labeled "Scrubber"
There will be a pop up that asks if you are sure you want to uninstall ALL hp software. (At this point, if you continue, any HP printers you have installed will need to be reinstalled)
Click Continue and let it finish
Restart your Mac
Download and install this: http://support.apple.com/kb/DL907
Now reset the printing system:
- Sys Prefs, Print & Fax
- Right (control) click in the rectangle listing your printers and select Reset Printing System.
WARNING - this will delete ALL of your printers!
Get the latest software for your printer from the "Support & Drivers" link at the top of this page.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

HP LaserJet Pro 100 Color MFP M175a and airport express

Hi,
I just bought an HP LaserJet Pro 100 Color MFP M175a and installed it via USB cable on my mac book pro. Then I connected the cable to my Airport Express (where I had before a Samsung printer working correctly) and now it is impossible to find my printer via the airport express. I tried to add it via the printers & scanners (+) but it does not appear in the list.
Then I tried to add it via IP address but the 175a model has no IP address, which means I can put the address of the airport express but it does not communicate with the printer then...
I really tried several options without success and would be really grateful if someone has an idea or a solution.
Thanks in advance for your help!
Chris

Hi,
Thanks for the link that is really useful. However when we follow this process, the printer is not recognized as a printer but as a scanner, which means that everytime we want to print with it, it is not possible because the scanner is not proposed as a device to print.
On the following link http://h30434.www3.hp.com/t5/Mac-Printing-and-Scanning/Laserjet-100-color-MFP-M175a-Mbook-Air-lion-o... we are trying to solve this problem with Provost but it seems to be more complicated than expected. So please feel free to tackle this problem with us .

Ipad(4th gen) does not connect to Laserjet 100 color MFP M175nw for AirPrinting

Hi,
I have a problem with Laserjet 100 color MFP M175nw and Airprinting.
Ipad(4th gen) cannot connect to printer for AirPrinting.
Wireless Direct is set on in the printer.
When I choose to connect to printers own wifi network with my Ipad, it can't connect.
(Ipad doesn't show the wifi symbol on top left corner.)
And if I try to print with Safari, it says "AirPrint-tulostimia ei löytynyt" which means in english "No Airprint-printers found".
I have all installations by the guide book several times, but seems that this Airprint simple doesn't work.
Device Configuration show this:
Installed Personalities and Options
PCL6           (20040201)
AirPrint
PCL              (20040201)
PDF              (20040201)
PS                 (20040201)
I wonder why AirPrint has empty value? (what ever this might mean)
Br,
Heikki

Hi,
Thank you for your reply and first action plan to find a quick fix.
Unfortunatelly even though I disabled IPv6, it didn't fix the problem. Also reboot and WIFI restart has been tryed sevelar times without any help. Ipad Safari is still giving me a message "no airprint printer found".
Same problem also when I try to print so that both Ipad and printer are connected to my home WLAN/DSL-router.
I don't see any problems for the printer to connect my home WLAN, both printer and Ipad has received an IP address from the WLAN router.
My router model is Zyxel AMG1202-T10B.
Ipad is updated to it's latest SW version which is 7.0.6. and printer's firmware date is 20131028.
I have no problems printing with my Windows 7 desktop computer which is connected to same network as well.
Windows 7 PC is connected to router via Ethernet. Printer is connected to router via Wireless, not ethernet.
Here is the network settings from HP Device Toolbox:
Network Summary
TCP/IP(v4)
Status (Wireless) Ready
IPv4 Address: 192.168.1.38
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
IP Configured By: DHCP DHCP/BOOTP Server: 192.168.1.1
DHCP Expiration Time: 02:23:54 (Days:Hours:Minutes)
WINS Server: 192.168.1.1
Preferred DNS Address: 192.168.1.1
Alternate DNS Address: 0.0.0.0
TCP/IP(v6)
Status: Disabled
Network Identification
Host Name: NPI08C7AB
Domain Name (IPv4/IPv6):
Domain Name (IPv6 only):
Bonjour Service Name: HP LaserJet 100 colorMFP M175nw (08C7AB)
Bonjour Domain Name: NPI08C7AB.local.
Bonjour Highest Priority Service: IPP Printing
Wired Network Configuration
Status: Not Connected
Hardware Address: 2c:44:fd:08:c7:ab
Link Speed and Duplex Negotiation: Automatic
Auto Crossover: Enabled
Wireless Network Configuration
Status: Connected Wireless: On
Network Name (SSID): Galactica
Communication Mode: Infrastructure
Authentication Type: wpa-psk Encryption: tkip+aes
Hardware Address: bc:85:56:ee:02:d3
Access Point Hardware Address: 28:28:5d:7c:23:a0
Channel: 10
Signal Strength: Excellent
Wireless Direct Setup
Status Enabled
Wireless Direct Printing Name (SSID) HP-Print-d3-LaserJet 100 Wireless
Direct Printing Channel 10
IP Address 192.168.223.1
SNMP
Status: Read-Write Access Enabled
SNMP Version: 1
Set Community Name: Not Specified (Defaults to 'public')
Get Community Name: Not Specified (Defaults to 'public')
Network Statistics
Total Packets Received: 428
Unicast Packets Received: 414
Bad Packets Received: 0
Framing Errors Received: 0
Total Packets Transmitted: 493
Unsendable Packets: 10
Transmit Collisions: 0
Transmit Late Collisions: 0
WS-Print Users: 0
Enabled Features
IPv4: Enabled
IPv6: Disabled
DHCPv6: Enabled
LPD Printing: Enabled
Bonjour: Enabled
SLP: Enabled
WS-Discovery: Enabled
SNMP: Enabled
Show IP Address: Enabled
LLMNR: Enabled
Security PJL Security: Disabled
Please let me know if you need any other additional information.
Br,
Heikki

PRINTING IN COOL DOWN MODE PROBLEM IN HP LASERJET PRO 100 COLOR MFP M175a

i recently bought HP Laserjet pro 100 color MFP M175a but it prints like 40 pages and goes to cool down mode and it takes like 10 minutes to cool and again it prints 40 pages so i donot the problem

Hi @teko2014,
I see by your post that the printer keeps going into a Cool-Down mode. I can help you with this. I can help you with this.
I have provided a document with Resolving Control Panel Messages.
Make sure the printer is connected directly to a wall outlet. (don't use a power hub or a surge protector) This ensures the printer is receiving full power and may help this situation.
Update the printer's firmware. HP LaserJet Pro 100 color MFP M175a Drivers.
Select your operating system, click next, click the link for firmware.
Where is the printer located? (enclosed cabinet, desk)
If the printer is in a enclosed area, temporarily move it to another open location and try printing again.
What is the paper's weight and what kind of paper are you using?
What operating system are you using? How to Find the Windows Edition and Version on Your Computer.
How is the printer connected? (USB/Ethernet/Wireless)
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Hp laserjet 100 color mfp m175nw not working anymore – MAC OSX YOSEMITE

After installing the YOSEMITE update my hp laserjet 100 color mfp m175nw not printing anymore. Connection is USB. And OSX Drivers are all up-to-dae. Also i heared similar problems with other printers than HP.
Any help? Thanks alot.

Hi @Ankanb ,
I understand that you are having issues since the Apple Security Update was done on the computer, after uninstalling and reinstalling the software, you can't find the printer now. I would be happy to help you.
I have provided some steps to try, to see if we get the printer working again over the network.
Print a Configuration page to see if the printer still has a valid IPv4 address.
Printing a Configuration Report.
If you have a valid IPv4 address for the printer then try and access the Embedded Web Server for the printer.
Type the IP address into your web browser's address bar. (Safari)
Did it load the webpage?
Repair the Disk Permissions on the Mac:
Close all applications.
On the Apple menu bar, click Go, click Applications and then click Utilities.
Double-click Disk Utility.
Highlight your hard drive/partition on the left.
Click Verify and then Repair Disk Permissions.
Restart the computer..
Reset the Printing System:
Note: This will remove all printers in the print and Fax/Scan, any printer removed can be re-added later by clicking the plus (+) symbol.
Click the Apple icon and then click System Preferences.
Click Printers & Scanners.
Right-click (or Ctrl +click) in the left white side panel, then click Reset printing system.
Click OK to confirm the reset.
Type the correct Name and Password.
Click OK to reset the printing system.
Then click the + sign to add the driver, highlight the printer. (you might have to click the drop down to select the printer's name) Then click on the Add button.
If you are having network issues, then add the printer through the IP Protocol.
After clicking the + button, select the IP icon across the top, type in the printer's IP address, select jet direct below and then Apply. (you won't be able to scan but you will be able to print, this way we will know if it is a Multicasting issue, if the Mac sees the printer)
If the Multicasting is turned off on the router, you won't be able to add the printer as a bonjour device.
Test the printer.
How is the printer connected? (Ethernet/Wireless)
If there is anything else I can help you with, just let me know.
Have a nice weekend!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Hp laserjet 100 color mfp m175 does not print from network nor via usb cable

My hp laserjet 100 color mfp m175 just stopped printing last week. I have tried everything recommended but nothing works. I have re-install it both on wireless network and usb connection = nothing works. It prints all internal reports but nothing from any computer. I have 3 computers which I have tried to print from. It even does not print the test page. Please dont recommend to update drivers etc. as I have spend 2 whole days on this and nothing works!

Hi @einar1854,
I see by your post that you are unable to print by a USB or Wireless connection on 3 different computers, but the printer will print the hardware self tests. I can help you with this.
Download and run the Print and Scan Doctor. It will diagnose the issue and might automatically resolve it. Find and fix common printer problems using HP diagnostic tools for Windows?
For the USB connection, follow these steps if the there are no errors from the Print and Scan Doctor.
(once we get the printer printing this way, we can setup the wireless)
Here are steps to remove the jobs from the spool folder and restart the print spooler.
How to Clear Current Print Queue In Windows Vista & Windows 7.
Follow the steps in this document to get to the device manager to check for the printer entries.
How do I get into Windows Device Manager?
Then click on Identifying problems in Windows Device Manager.
In the list click on Universal Serial Bus controllers and look for USB mass storage device and USB printing support, (make sure any other printers are turned off or disconnected)
Let me know what it showed in the device manager.
Check to make sure the proper port is selected.
Go to start, Devices and Printers, right click the printer and left click Printer Properties, select the Ports tab.
Make sure the USB has a check mark beside it, if not put the check mark there and apply the changes.
Check the print Queue.
In the Devices and Printers folder.
Right-click the name of the product and then click See what's printing .
Click the Printer button, then click Cancel All Documents if there are any documents in the queue.
Click Yes to confirm the action.
If documents remain in the print queue, restart the computer.
Try printing again.
What operating system are you using on the 3 computers? How to Find the Windows Edition and Version on Your Computer.
What were the results when you ran the Print and Scan Doctor? (did it print or scan, any error messages)
Print a configuration page to see also if the printer has a valid IPV4 address, so we have that information for when we setup the wireless. Printing a Configuration Report.
Provide the first 3 sets of numbers in the IPV4 address.
Please provide in detail the results if you are still having issues.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

On laserjet 100 color MFP M175, scanner will not work on Windows 8.1

Software is fully installed on hard drive, including all apps for MFP M175. But when I click on shortcut on desktop to start up scanner, I get an error message telling me that communication is down between scanner and hard drive.

Hi , Welcome to the HP Forums! I noticed that you cannot scan with your HP Laserjet 100 color MFP M175 on Windows 8.1. I am happy to look into this scanning issue for you! Please, try our HP Print and Scan Doctor, and let me know the outcome! Also, what happens if you try scanning without HP software? How to Scan: Windows 8. Hope this helps, and have a nice day! “Please click the Thumbs up icon below to thank me for responding.”

LaserJet 100 color MFP M175nw - how do I install a different driver on the server to which I RDP?

I have installed my LaserJet 100 color MFP M175nw on my (32-bit) Windows XP Pro SP3 PC via USB and it works fine. When I make it the default printer (I also have another HP printer installed locally) and use Windows Remote Desktop (RDP) to my server - which is (64-bit) Windows Enterprise without Hyper-V SP2 (2008 R2) it prints but some fonts show gobbledygook. The printer driver on the server is defaulting to "terminal services easy print". I have administrator privileges on the server and have, in the past, been able to download the appropriate driver to the server so that printing in the RDP session works. But now I only seem to be able to find installation software to download (not the actual drivers). So, when attempting to install the software (rather than copy it) on the server the installation waits for the local (USB) connection and won't proceed.
What is the best practices way to have the locally installed (fully functional) machine be able to print from an RDP session? I'm sure I shouldn't have to drag each new local printer to the server and install it locally with a USB cable.

Hi there IT _Mgr
Quick suggestion; This is a commercial product. I will suggest seraching for posible solutions and posting in the forum for HP Business Support for yet a better chance at finding a prompt solution.
You may find the commercial Laserjet board here.
http://h30499.www3.hp.com/t5/Printers-LaserJet/bd-p/bsc-413
Hope you find the help you need there;
RobertoR
You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance!

WiFi Connect HP LaserJet 100 color MFP M175nw

I have been using a HP LaserJet 100 color MFP M175nw succesfully over my home WiFi network for a few months now. I had a Comcast (WiFi) outage yesterday and had to re-configure my cable-modem/WiFi-Router (combo unit - Motorola Surfboard SBG6580). I used a new SSID name and password when I reconfigured the modem/router.
I assumed that it should be simple enough to re-point my printer to the new SSID and provide the new password. I assumed wrong and I am unbale to get my printer back on to my WiFi network.
I was hoping to launch HP Device Toolbox via the USB connection and reset the SSID name and password but I am unable to connect to the printer to do this.
Any help is much appreciated.

Hi @sp2014 ,
I see by your post that you had to reconfigure the router and now the printer won't connect back to the wireless network. I will certainly do my best to help you.
Restore the printer's network defaults.
Touch the Setup button. (wrench)
Select Network Setup Menu.
Then select Restore Defaults.
Print out a configuration report to make sure the IPv4 address is 0.0.0.0 and the SSID is cleared.
Printing a Configuration Report.
Follow these steps to setup the wireless again through Wireless Direct.
On the printer touch the setup button, (wrench) then select network setup menu, select wireless menu, select wireless direct and turn it on.
On the computer, in the bottom right corner click on the wireless icon and select the printer from the list to connect to.
Then open Internet Explorer and type in the IP address (192.168.223.1) for the printer in the address bar.
This will load the embedded web server for the printer.
Select the networking tab, wireless on the left hand side.
Fill out all your network information, select infrastructure, select your network name, put in password and type of encryption.
Apply settings.
Click on the wireless icon and connect back to your network name.
Print out a configuration report to make sure the IP address is valid. (192... or 10....)
Then run the Add Printer Wizard or reinstall the software again.
You can also setup the printer back up on the wireless network by first connecting by a Ethernet connection.
If you have a Ethernet cable, connect it from the printer to the router.
Wait about a minute, print the configuration page to see if you get a IP address.
Then type the IP address into Internet Explorer's address bar to bring up the printer's web page.
Select the networking tab, wireless on the left hand side.
Fill out all your network information, select infrastructure, select your network name, put in password and type of encryption. Apply settings.
Then wait a minute to see if you get a wireless light on the printer, print the configuration page and check the IP address again. Then type the IP address into Internet Explorer's address bar to bring up the printer's web page.
Run the Add Printer Wizard or reinstall the software again.
If you need further assistance, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Manual duplex printing doesn't work for LaserJet 100 color MFP M175a

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