Manual Exchange mail sync works but auto doesnt

Hi
We have a problem with one of our iphone 4's. Weve got it set up to use an exchange account and it works fine, but only when you press the manual update button in the email or calendar window.
If you leave it to sync automatically then it doesn't work, you never get any new email. Go to the mail page, hit the update button to do a manual check, and you get email !
Other iphones are fine here.
Any ideas?
Olly

Finally, finally got my first gen iphone to work properly with exchange for work email. I've tried most of the other solutions suggested by all these forum threads trying to address this issue. Hopefully, this will help some of you who have been frustrated by your iphone's inability to access work email! No server adjustments required!
My iphone exchange situation: calendar exchange worked, could send emails and see all my inbox folders but received "failed to connect to server" message when retrieving emails.
I have many folders in my email exchange inbox and many rules setup (e.g. if email from John Doe comes in move to John Doe folder).
First, I deleted my exchange account on the iphone so I could start from scratch. Then in Outlook, I had to move all emails from my inbox folder to another folder. I guess this somehow clears the pipes for the iphone/exchange communication to work.
Second, I recreated the exchange account on the iphone. Calendar sync worked like before. I sent a test email to myself using Outlook. Miraculously, the iphone retrieved it! In my previous 50 or so attempts this never worked.
But then I noticed when I tried to go into one of the folders where a rule was applied (e.g. move email to this folder if sent from John Doe) it would not retrieve email and I got the usual annoying "failed to connect to server" error message. I suspect you need to remove all rules created before setting up your iphone exchange account and then recreate the rules. So far, this has worked.
My co-workers (with 1st gen and 3g iphones) have applied these same steps with positive results. Hope this helps some of you who can't easily adjust your company's exchange server settings or can't get the IT folks to do it because they don't officially support the iphone. Enjoy!

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Manual Exchange mail sync works but auto doesnt

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