Manual for Envy 700-216

When are you going to release the correct manual for Envy 700-216? The manual I downloaded is NOT for my machine.
I have had this machine since Feb and still haven't found a service manual for it.

Hi,
Its home page:
http://h10025.www1.hp.com/ewfrf/wc/manualCategory?cc=us&lc=en&product=6529698
Please note: many products share same manuals Envy 700-216 shares manuals with many Envy 700-2xx models/products.
Regards.
BH
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USER GUIDE for HP ENVY 700-200z

Where can I find a real users guide for the HP ENVY 700-200z, the user guides on HP Support site are only generic setup guides with really no useful detailed info on the HP ENVY 700-200z. I've downloaded all the guides and they do not contain the general info I was looking for.
I was ready to return HP ENVY 700-200z computer because I could not find the 4 USB inputs and 4 card slots, until I looked on NewEgg website and saw the front panel slides down. Plus the lights that show bluetooth, wiresless and other info is what I found from other internet sites because HP does not have a real users guide I can find.

Since no one has knowledge of a guide, maybe someone with a ENVY 700 series could help.
For starters, indicator light symbols on the top panel above the CD/DVD player/burner. I have seen the HD is working, wireless is on, bluetooth is on indicator light symbols any other indicator lights there?
This is like buying a new car without a owners manual.
I wouldn't have any trouble adding RAM memory, another HD or CPU or any of the hardware, or using W 8.1 or any of the programs, but just the simple things that that this paticular computer is equiped with is not shown on HP's website anywhere.

Online manual for the HP envy 7640

I cannot find a URL to use with my Safari browser to get an online manual for my envy 7640. The one I get form the hp support page brings up a grayed out url and empty page

I am sorry you are having this issue.
For once it is not the fault of the Safari browser -- The User Guides are proving elusive right now.
HP is working on the problem.
I found an alternative you can use for now:
HP ENVY 7640 e-All-in-One series - User Guide
27 Feb 2015 - Edits -- The issue has been resolved.
HP ENVY 7640 e-All-in-One series - User Guide
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IEEE1394 card for HP Envy 700-109c

What Firewire ( IEEE1394) card would be the best one for the PC HP Envy 700-109c desktop. Which slot to place it ?
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Most of these PCI Express x1 - 1394 Firewire Cards should work in your HP ENVY 700-109c Desktop Computer. Install it in any open slot and move it to other slots as needed.
If you have any further questions, please don't hesitate to ask.
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Envy 700 w/Windows 8.1 Boots Past Advanced Start-Up Options Menu

I have an Envy 700 desktop with Windows 8.1. I'm trying to install a non-signed driver. I've gone through the documented process that is supposed to bring up the Advanced Startup Options screen, however when I do the Re-start it boots right past it and to the HP logo and proceeds to boot right back into windows again.
In fact I can't even get it to the menu to boot into Safe Mode without going into Command mode, msconfig, and manually checking the box to start into Safe Mode. Even then there's no way I've found to get to the Advanced Startup Options menu to stop doing signed driver checks.
Also I'm afraid some day if I have a real problem I won't be able to even get into Safe Mode.
Anyone have a solution...it must have something to do with the HP boot process not Windows.
Thanks!

I was never able to get the Advanced Startup Options menu to display more than maybe half a second before it continued to boot. I knew which menu item I wanted to select so just kept tapping the 7 key which is for disabling the driver signature checking and it did continue to boot as it has however my menu item did take affect so I was able to load my unsigned driver.
This issue has to have something to do with the HP routine I'm guess as it just blows right by the Advanced Startup Options to show the HP circle logo and boot normally. Hopefully there's some ideas on how to actually fix this...thank you for your support!

Two questions about the HP Envy 700-230ea before I buy

I'm looking at buying an HP Envy 700-230ea from PC World. The specs I've seen don't quite answer two questions I need to resolve before committing myself.
1. Is the Windows 8.1 OS installed the 64 bit version (I need it to be)
2. The machine comes with a 2TB HDD. But I need to add in a second 2TB HDD. Is there scope to do this within the machine?
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From your UK HP Site I'd say it comes with 8.1/ 64bit and it has 3 internal hard disk drive bays; 2 external optical drive bays.
Link http://www8.hp.com/uk/en/products/desktops/product-detail.html?oid=6753464#!tab%3Dspecs
Be forewarned HP ENVY desktops do not come with a owners manual, just quick pictorial international set up guides and there is no owner manuals available. The Windows 8.1 OS most can master, but for the computer itself no manual, it's like buying a brand new car trying to figure out all the switches, levers and indicator lamps. Most are easy to figure out but some are not But I would contact PC World and make sure it has the 64 bit OS.
Link http://www8.hp.com/uk/en/products/desktops/product-detail.html?oid=6753464#!tab%3Dspecs

HP Envy 700 desktop computer issues

My HP Envy 700 desktop computer crashes within only ten minutes of use on only one account and it's very frustrating. It will not run long enough for me to run virus scans and it keeps giving me the blue screen.

Hi Andrzejowska,
Welcome to the HP Forums!
I see that your desktop is experiencing some unusual noise graphics stuttering and I would be happy to assist you! I recommend the following document on Downloading or Updating Software and Drivers for HP Computers. Please uninstall and reinstall the driver software for your graphics card and re-post with your results.
If the problem still persists please call our technical support at 1-800-474-6836. If you live outside the US/Canada Region please click the link below to get the support number for your region. http://www.hp.com/cgi-bin/hpsupport/index.pl
I hope this helps!
Regards
MechPilot
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Where are the front USB ports on the HP Envy 700-210 Desktop?

I bought the Envy 700-210 desktop because it has so many USB ports. However, I can only find 8 - 2 on top and 6 in the back. According to the specifications, there are supposed to be some in the front. Do I have to take something apart to find them?
Thanks.
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VJR-Savannah, welcome to the forum.
Here is the Product Specifications page for the computer. If you look at the picture of the computer in the link, I believe that the front cover below the Red band slides down to expose the USB ports. This is how it works on my Envy 810-135qe.
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HP Envy 700-030qe Windows 7 64 bit Drivers

Hi,
I purchased a HP Envy 700-030qe desktop
The computer came with Windows 8 preinstalled.
I'd like to downgrade it to Windows 7 64 bit, however HP website only has Windows 8 64 bit drivers available for download.
I tried it but it doens't run on Windows 7 64 bit.
I was only able to find Windows 7 64 bit drivers for Network Card and ATI.
I still need the rest in Windows 7 64 bit drivers for my HP Envy 700-059CB. Can someone help?
»HP ENVY 700-030qe CTO Desktop PC
Serial Number: [Personal Information Removed]
Product Number: D6M08AAR
Audio driver
bluetooth controller
pci simple communication controller
sm bus controller

Hi:
See if this chipset driver installs the smbus controller.
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=cp-128206-1&cc=us&dlc=en&lc=en...
See if this driver installs the pci simple communication controller.
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=cp-128208-1&cc=us&dlc=en&lc=en...
I can't find a W7 audio driver for your model. See if this one works by chance...
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=cp-128199-1&cc=us&dlc=en&lc=en...
I'll take a guess on the bluetooth driver if your PC has a Broadcom wireless card...
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=cp-128908-1&cc=us&dlc=en&lc=en...

HP ENVY 700-210xt changed the case. Wifi adapterworking but can't find my network

Hi all, I just changed the case of my HP ENVY 700-210xt and now my wifi adpater cannot find my network. I work as an IT so I have done this before many times but this is weird. The adapter is detected by the OS. I installed the newest drivers with a usb key. I did everything and it just can't seem to find my network. all its saying is that it finds a hidden network which I have tried to enter my network info in and is not working. I know for a fact that my network is ok because I can use my cell phone, my ps4 and my wii U on my network and surf the web just fine. please help.
HP ENVY 700-210xt
adapter: Integrated Bluetooth 4.0 and Wireless LAN 802.11a/b/g/n featuring Dual-band (2.4GHz and 5GHz) 2x2 MIMO technology
windows 8.1 64 bits

CodeExploit, welcome to the forum.
Here is a guide that explains how to connect to a hidden wireless network. From what you are saying, however, I doubt that you even have one.
Have you tried completely eliminating your network and setting it up again? It makes no sense that it would have worked with the original case and not the new one. Unless, that is, the case is shielding the signal some way. Is there an internal antenae?
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How to downgrade from windows 8.1 to windows 7 professional on Envy 700-329

I am fed up with the problems resulting from Windows 8.1, eg program incompatibility, Slow/no response in browsers, especially IE 11, forced to use touch-screen style interface on conventional monitor and so on and so on. I have a Windows 7 Professional 64 bit licence for my Dell Vostro laptop. Can I use it on my HP Envy 700-329 desktop to replace Windows 8.1?
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Good morning.
You're very welcome.
Only Pro versions of Windows are eligible for downgrade rights to the older versions of windows.
And the downgrade has to be performed by the PC manufacturer.
In other words, your PC would have a W8.1 Pro license, but W7 Pro would be preinstalled on it at the time of manufacture.
So you cannot purchase a downgrade license per se.
You will have to purchase a full retail or full OEM version of Windows 7 64 bit.
The difference between retail and OEM is that the retail version can be transferred to another PC as many times as you want provided it is used on one PC at a time, and as you read, the OEM version cannot.
The retail version of Windows cost about double the OEM version of Windows from what I recall.

Windows 8.1 Pro Bitlocker with HP Envy 700

I just got a new HP Envy 700-249. I upgraded to Windows 8.1 Pro immediately for Bitlocker and Remote Access. The PC will be stored in a relatively unsecure location and is for public use - but will have a few users who have access to install software, store private files, etc. SO I want to be sure that the OS stays safe as well as the data.
I want a way to keep someone from accessing anything on C drive that isn't in the Public folders and make the drive unable to be viewed if booted from anything other than itself. So I figured BitLocker. I've gone into gpedit.msc and set option to allow bitlocker without TPM. BitLocker runs and allows me to turn on encryption. I've tried a couple of types of USB drives and BitLocker says it has saved the key to them. I've checked and they have a BitLocker recovery file on them.
BUT - when the system reboots, it will not recognize the USB drive as the key and will not encrypt the drive. I am stumped.
Has anyone gotten an HP non-TPM desktop to encrypt the OS and data drives with Win 8.1 Bitlocker? How?????

Hi,
Bit locker was meant to encrypt entire physical drives. Review this MS article.
I would suggest that you install a second hard drive and then move your sensitive files and documents to that physical hard drive and use bit locker to encrypt that hard drive. If you are going to keep the key on an external device (USB flash drive) then make a backup copy in case the USB drive fails or is lost.
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HP Envy 700-329 not accepting Windows 8.1 Pro!

Hi There,
I recently purchased a HP Envy 700-329 for our company. It came pre-installed with Windows 8.1 Homre Premium.
I had to format it and put Windows 8.1 Pro on it so we could join it to our domain.
However what keeps happening is every time I install 8.1 Professional, it appears as it is just 8.1 Homre Premium again!
The first time this happened I talked to the person I purchased the computer and 8.1 Professional form and he replaced the Windows 8.1 Professional with another copy.
However that did not resolve the issue.
Is there something HP is doing so we cannot switch Operating Systems?
Please let me know. I really need this working!
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Anytime.
Glad to have been of assistance.
That is pretty bad that you can't go straight to the source, and get an answer.
You'll just have to use the product key from the disk you bought and 'unlock' W8.1 Pro.
Like I wrote yesterday, I have looked everywhere for a workaround and have come up empty handed.
You are not the only one who has posted that issue on this forum. No one I know of has been able to clean install W8 or W8.1 Pro on a PC that came with W8 or W8.1 standard.
The standard key populates the install and errors out with an invalid product key.
You used to be able to change the product key right there when you got a error like that in XP, Vista and W7 but with this new activation 3.0, that option is no longer present.

HP ENVY 700-049 Won't Update to Windows 8.1 - 0xC1900101 - 0x20018

I recently purchased an HP Envy 700-049 desktop and have updated to the latest Windows 8. I have re-downloaded and installed all of the Windows 8 drivers listed on the support page. I disabled the wireless LAN in Windows (no way to do so in the BIOS that I can tell). After all of that I went to the Windows App Store and ran the 8.1 update. The machine reboots and begins to configure the devices, but stops prior to completion with the error SYSTEM_THREAD EXCEPTION NOT_HANDLED.
On reboot I am given
0xC1900101 - 0x30018
This is showing up in Google...and I tried common reccomendations (install updates, install latest driver, disable WLAN)... are there any additional suggestions or am I just going to have to hang tight on MS to fix this?
My wrist is getting tired from bouncing over to the quickbar. :-)
Regards,
-Tony
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I am on 8.0, trying to update to 8.1. I can't install the 8.1 drivers. It is for all intents and purposes a new OS. The 8.1 drivers clearly indicate to me that the OS is not at a compatible level "Your system does not meet the operating system requirements. Update has been cancelled. (9998)".
I did note that the intel onboard driver was not good, don't know where that fell by the wayside, but I re-installed the HP Win8 driver and things were good.
There are two graphics cards, onboard and radeon. I updated the catalyst drivers too.
All of the HP drivers were up to date, all of the Windows Updates are installed.
I disconnected ALL devices except for the mouse and keyboard.
The drivers are installed fine for 8.0. But the way that the windows 8.1 update is delivered is through the Microsoft App Store. It downloads, installs and reboots. There is a second reboot where it starts updating the drivers. I know that it's a problem at that particular point, but without being able to isolate the driver that it's having a problem with...it's a crapshoot.
I researched a bit and looked at the winstore.log files, but nothing in there seems to indicate a specific driver...I think this is the log at the point where the update chokes...
C:\Users\username\AppData\Local\Packages\WinStore_cw5n1h2txyewy\AC\Temp
2013-11-13 17:25:41.137, _Warning_             WS   [00003964:00002424] Late invokeCallback for method purchase at index 2 with seqNum 17
2013-11-13 17:25:41.137, _Info_                WS   [00003964:00002424] CInstallProgressManager::End: Finishing installation of osUpgrade
2013-11-13 17:25:41.153, _Info_                WS   [00003964:00002424] WinStore.InstallsPage._updateInstallData&colon; Using app icon: ../../../../osupgrade/22/1x/installing_logo.png
2013-11-13 17:25:41.153, _Info_                WS   [00003964:00002424] WinStore.InstallsPage._updateInstallData&colon; Removing tile for osUpgrade, installState: complete
2013-11-13 17:25:41.153, _Info_                WS   [00003964:00002424] WinStore.InstallsPage._itemRemovedHandler: removing osUpgrade from state map
2013-11-13 17:26:24.858, _Info_                WS   [00003964:00002424] CWinStore::_OnSuspendEvent: Suspending.
2013-11-13 17:26:24.858, _Info_                WS   [00003964:00002424] CWinStore::_PrepareToSuspend: flushing data to prepare for suspend
2013-11-13 17:26:24.890, _Error_               WS   [00003964:00002424] CInstallProgressManager::GetInstallControl: Unable to Create Broker. Error: 0x80080005
2013-11-13 17:26:24.905, _Error_               WS   [00003964:00002424] CUpdateCountPublisher::GetUpdateCountSource: Unable to Create Broker. Error: 0x80080005
2013-11-13 17:26:24.905, _Info_                WS   [00003964:00002424] CWinStoreOM:uspendComplete - Writing travel log to disk
I'm not sure where that "travel log" is written to, but that may have more information in it. I'm not seeing anything obvious in the Event Viewer. I tried to narrow down the time, and I see some errors popping up, but I'm not quite sure if they are related.
I may keep troubleshooting, I think I may just clean out the app store cache and give it a try again. There was a comment that I read that seems to indicate disabling file sharing settings can resolve the issue. I also saw a suggestion on downloading the preview and then updating from that. This is a fairly new box (at least to me), and it's running fine otherwise...but I would like to get 8.1 running to get the integrated tools. Worst case scenerio I could just download from DreamSpark and reinstall.
-Tony

Low Memory when rendering a video file (Win 8.1; HP Envy 700-230qe)

Rendering a 4-minute video (with several video tracks) using Sony Vegas Pro13, keeps stopping around 70-80% of completion --- saying that there's low memory.
How could that happen on a HP Envy 700-230qe with 32GB DDR3 memory?
I look at the Task Manager: the "Commited" memory keeps increasing during the rendering until it hits the full number (36 GB in my case) and then the memory is depleted, which stops the render.
(No changes to the system except addition of an SSD drive as main drive, and a Blu-ray burner)
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Hello @Mango7
I understand that you are having issues with rendering a video using Sony Vegas Pro 13. I suggest you look to the Vegas Pro - Video as it would appear there are settings within the software that should help you. If you cannot find a post that matches what you are trying to do or the issue you are facing I suggest you post there as it would appear that their are numerous community members there that are willing to help.
Thank you for posting on the HP Forums. Have a great day!
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Manual for Envy 700-216

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