Manual text hyphenation issue!

Hi All,
I have an issue about text hyphenation. We actually work with different languages for foreign clients. So we keep the Illustrator language accordingly to get right text breakup. Sometimes default breakup doesn’t give right breakup. So in that case we do give manual breakup for text.
So after a while, if we get feedback from client, to do change where, the breakup runs to the next line and still the hyphenation exists. So I would like to know is there any way to solve this issue.
If you see above screen shot, the left side file is the one which we did with manual text breakup. And then client given some text corrections. So while doing text corrections hyphenation run to next line.
So this is what makes me crazy. Because it is quite difficult to trace the manual hyphenations after doing the changes. The reason to difficult is, we do multi files and multi text breakups. So i really want to know, if there is a way to solve this issue.
Thanks for the time to read this and appreciate for positive reply.
regards
FroQ

I've Got Bad News For You.
It is the exact option you were looking for, and it has been so since ... well, about 1986, as that's when I started typesetting, and this feature was already there in WordPerfect 4.2.
Not so in Illustrator CS4 (v14.0), March 2012. You can insert soft hyphens until you go blue in the face but Illustrator simply ignores them. See the soft hyphen in the middle of "hypothesis" in the right column:
Now I showed some initiative, and after finding out that it indeed does not work (as you did), I turned to Google (which you did not), and that led me to this discussion: http://forums.adobe.com/message/1258567
This crucial feature does not work, and there is no easy way to work around it either. Please complain to Adobe.
(I did not try CS5.5 -- perhaps it works for that version, perhaps it does not. Anyone else care to see?)

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