Manually Removing items form my ipod!

Can someone please help me! i bought my ipod ready to go on holidya and cant seem to get it to work! I want to remove items that i have put onto the ipod manually. I've read all the help and tutorials and they say that when the ipod o
is connected a panel should appear underneath so that i can select to remove things, or if this sint there there will be a grey arrow which allows me to open up the items on the ipod and remove them. I have neither! and really want to get it sorted before my holiday which is on monday! Please can someone help me!

If you are seeing this items in iTunes, make sure your screen resolution is set to 1024x768 through your control panel on your system.
You can only change your iPod to "manually manage" through your iPod preferences when the iPod is docked to iTunes. At that point, the iPod preference window will be displayed.

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