Many apps missing after upgrade from iPhone 3gs to iPhone 4?

Hi - I'm trying to troubleshoot for my dad who was lucky enough to receive the iphone 4 today. He says the majority of apps didn't transfer from his iphone 3gs. I did a screen share with him and he's right. The apps are on the old iphone 3gs but not showing in his apps library or on the new phone. Anyone else experiencing this? He did a full back-up and had already upgraded his iphone 3gs to the iOS4 software. Any help would be greatly appreciated!

I had this issue but found the cause and solution.
When upgrading from the iPhone 3GS to the iPhone 4 (initial connection of new phone to iTunes) and AT&T moved my phone number from the 3GS to the 4; the 4 told me to power cycle (and I think unplug). Since a power cycle causes the phone to disconnect & reconnect to iTunes, and since the first sync after plugging the phone in always does a backup, it did a backup of the blank phone settings (no apps), and therefore wiped out the checked apps in the Applications tab of iTunes. (Note: The apps' data did exist, so checking an app, syncing, and then running the app showed the data. Good news: Data's still there. Bad news: Any apps you skip will hold their old data, as opposed to when you delete an app and it removes the app data for you.)
After hitting Erase All Content and Settings on my old 3GS and realizing it only took a minute and not an hour like the original iPhone did running OS 2 or 3, and seeing how smoothly its reinstall went (loaded settings, rebooted phone, and loaded apps OK), and more importantly that iTunes kept the old final 3GS backup and used a new backup for the new iPhone 4, I tried it on the iPhone 4: I hit Settings, General, Reset, Erase All Content and Settings, then connected the phone. It asked which settings to restore, found my old phone backup (used date/timestamp to find right one); it then loaded settings (a few minutes), rebooted, and went right to installing apps. My phone was fine after that - all apps and folders were restored.

Similar Messages

  • Many apps missing after upgrade to OS 5 on my iphone4.

    Hi. I just installed the new OS 5 on my iphone 4. I used my MacbookPro and itunes. Now my apps (especially games) are missing from my iphone by they appear to be on itunes. When I synch, it is still the same and they don't appear on my phone. Help !

    I had a horrible time upgrading my iPhone 4 to iOS 5. After numerous errors, I had to do a restore instead. I shift clicked restore and selected the firmware file.
    Once the firmware installed, I was asked to select my backup file, which I did. Once this had restored, like you I appeared to be missing a large number of applications.
    I then restored again. This time, I realised that whilst the restore claimed to have completed, it hadn't actually finished synching. Since you can now use your phone while it syncs, this gives the illusion that everything has finished.
    I would advise restoring again, but this time leave it for a while. You should get a message onscreen telling you that it is synching the apps (then the music). The first time round, I didn't see the message about apps which is why I didn't know!

  • I am having trouble in the app store after upgrading to iPhone 5 and iOS 6

    I am having trouble since upgrading from iPhone 4s to iPhone 5.  The "restore" feature never completed after activation of the new phone (it was close, only "find my iphone" app did not complete - it looked like it is forever trying to download).  But now, when I have tried to update apps, or even purchase new (free or paid) apps, the store does not let me.  It flashes error messages on my screen so quickly they cannot be read (the first is something about signing in to the store with an apple ID).  I have seen other similar threads and have tried logging out and into the app store from the settings menu.
    I also cannot get any of my music to transfer to the iPhone (from the icloud).  It seems to be trying to but I just get the spinning wheel of death.
    Any thoughts or help out there would be much appreciated.
    Thanks

    Hello there, Missy.
    First thing I would recommend is to check your downloads queue to make sure there is not an interrupted download per the following Knowledge Base article:
    iTunes: How to resume interrupted iTunes Store downloads
    http://support.apple.com/kb/HT1725
    If your download was interrupted using your iPhone, iPad, or iPod touch
    1. From the Home screen, tap the iTunes app.
    2. For iPhone or iPod touch, tap More > Downloads. For iPad, tap Downloads.
    3. Enter your account name and password if prompted.
    4. Tap the blue download arrow to resume.
    If you can't complete the download on your iOS device, you can download it in iTunes on your Mac or PC and then sync it to your iOS device. You can also transfer purchases from your iPhone, iPad, or iPod to a computer.
    For Apps, you can also try tapping on the application icon to resume the download, as outline in this featured discussion:
    App updates won't download on my...: Apple Support Communities
    https://discussions.apple.com/thread/4111336
    Try tapping the App, so that it changes to Paused instead of Waiting, then tap it again to resume the install.
    Make sure you don't have any paused downloads in other apps either, like the App Store or iTunes Store.
    If that doesn't do it, try resetting or restoring the iPhone.
    via whatheck
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • Lost all my diary entries after upgrading from iPhone 4S to iPhone 5!t

    I just upgraded my iPhone 4S to a iPhone 5... The transferring of information was fairly painless. EXCEPT I've lost all my calender entries for the standard issue iPhone calender as well as my Female tracker.... This is important information and I cannot seem to get access to it even though I backed up everything. What can I do? I'm going to miss important appointments!
    Erin

    Did you keep your calendar elsewhere? Or only on the iPhone calendar?

  • How do I retrieve SMS messages after upgrade from iphone 4 to iphone 6

    I lost my iphone 4 and so upgraded to iphone 6,  8.1.1.  During the process, all my test messages were lost.  Can I retrieve them?

    Hello, thank you for your reply. My daughter backed up the 4 to itunes for me and then restored to the 4S from the backup on itunes, but it hasn't taken over my imessages, texts or my notes.
    Unfortunately, I am technically challenged, so I don't know why it hasn't done this and now I'm wondering if I try the backup again, will it then go over the new messages that have come in? Ideally, I would like to be able to retrieve the messages from it before I restore the 4 so then my son can then have it.

  • Mail folders missing after upgrading from snow leopard to mavericks.

    I seem to have lost my mail folders after the upgrade from Snow Leopard to Mavericks.
    Are they hidden? if not is there any way to recover them from TimeMachine?
    thanks

    sorry, I found them: by clicking "On my Mac" - show.

  • Where did my apps go after upgrade of iPhone 4 to OS 5?

    After going through the process of backing everything up and upgrading the software, my apps are gone.  When I go into the app store, the apps i had show install not a price or free, so there is something clearly indicating i had these apps.,  However the data associated with them is gone if i download them
    Is this what i should have expected?  Is there a way to get the apps and their data back?
    Thanks

    I found that the iPhone appeared to have finished syncing, but in fact the apps were still being copied back to the phone from iTunes. If you wait a while (with the phone connected to your computer), you may find that they just keep appearing. Mine took about 30 mins.

  • Many Keytags Missing After Upgrade to PE10

    I had put keytags on all of my photos in an earlier version of PE (not sure which one) but after I upgraded to PE 10, many of them were no longer there.  I am now in the process of getting keytags on all of the photos again.  I'd like to upgrade to PE 12 but don't want to have to go through this again.  If I upgrade will the keytags be converted to the new version?

    HI,
    The tags are written to the organizers catalog not to the image files. If you converted the old catalog to the version 10 catalog then the tags should have been retained.
    It is possible to write the tags to the image files by using File -> Write Keyword Tags and Properties Info to Photos
    How did you change from the old version to version 10?
    Brian

  • Apps disappear after upgrade from iTunes 8 to 9.2.1

    I had to replace my old iPhone 3G, upgraded to an iPhone 4, and iTunes told me it couldn't sync with my new iPhone until I upgraded to iTunes 9.2. So, I did, and in the process all of my apps disappeared. I can't get them off my old 3G because it's completely dead (went through the washing machine), and I don't particularly feel like having to buy the apps I've already purchased again.
    I'm not too concerned with the free apps, but how can I get the apps that I paid money for back?

    how can I get the apps that I paid money for back?
    Redownload them from the iTunes Store. It's free as long as you can access the original account.
    (55038)

  • I upgraded from iPhone 3GS to iPhone 6.  Everything converted fine until I deleted an app in error.  When I downloaded it from iTunes, my account is no longer recognized by the app's host servers.  Can I go back and re-sync one app from my old phone?

    I upgraded from iPhone 3GS to iPhone 6.  Everything converted fine.  Yesterday I deleted an app in error.  When I downloaded the software it from iTunes ( did this many times on the old 3GS), my account is no longer recognized by the app's host servers (Playtika), even though it did after the initial conversion.  Can I go back and re-sync just one app from my old phone?  

    Try deleting what is called the iPod Photo Cache. 
    http://support.apple.com/kb/TS1314

  • After upgrading my iphone 4 to io6 i started loosing the historical sms messages from some senders including new ones received as soon as I open the message app. I am not happy with io6. please advise how i could downgrade to io5.1.1.

    After upgrading my iphone 4 to io6 i started loosing the historical sms messages from some senders including new ones received as soon as I open the message app. I am not happy with io6. please advise how i could downgrade to io5.1.1.

    I have read a number of other threads regarding the loss of Messages, however, I am not aware of the reason it is happening. Check on the right side of this message under more like this and see if you can find an answer.
    As to your question about downgrading software, there is no Apple supported method for downgrading software.

  • HT201210 I upgraded from iPhone 3G to 4S a few days ago. I choose the option to restore from my last 3G backup. It worked fine but I just realized that I do not have the new apps which come with the 4S. What should I do? Thanks for any help. Léo

    I upgraded from iPhone 3G to 4S a few days ago. When setting up the new 4S, I choose to restore my last 3G backup. It started by updating the OS to version 5.1 (9B179) then restored my apps and setting. Everything went well except that I realized I do not have the new apps which come with the 4S, like FaceTime, HD video and Siri.
    What should I do to correct this?
    Thank you in advance for any help on this.

    Ah, FaceTime is not an app, either. It's accessed by tapping the FaceTime button when you are in the contacts app and have selected a contact. This can also be done from the Phone app under the Contacts tab, or during a call, you can switch to FaceTime.
    Let me know what other apps/features you are missing.

  • HT201412 After upgrading my iPhone 4S to IOS 8, Opendoor App doesn't run. I have deleted and downloaded the app several time, but the problem still exists

    After upgrading my iPhone 4S to IOS 8, Opendoor App doesn't run. I have deleted and downloaded the app several times, but the problem still exists

    Try:
    - Reset the iOS device. Nothing will be lost      
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Contact the developer/go to there support site
    - Reset all settings                            
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                               
    iOS: Back up and restore your iOS device with iCloud or iTunes
    - Restore to factory settings/new iOS device.                       

  • I upgraded from iphone 3gs to 4; all i want to do is have my saved information added to the newer model phone....but itunes don't "see" it

    i upgraded from iphone 3gs to 4; in itunes, it doesn't "see" the 4 is attached, so i'm not able to sync. it does see the old 3gs, under the new number. i need help with syncing my new phone with all the data stored in itunes.HELP!

    What computer OS are you using? Need to know that before recommending a support document.

  • After upgrading my iPhone 5 to iOS 7 iTunes will not stay open once the app launches...does anyone know how to fix this? Please Help :)

    After upgrading my iPhone 5 to iOS 7 iTunes will not stay open once the app launches...does anyone know how to fix this? Please Help :)

    I have exactly the same problem. I too have tried everything that's been suggested, but still not working. Don't really what to do next? I have an iPhone 4S.

Maybe you are looking for