Many difficulties getting image to new hd (VSS, file not found)

Last week my Windows 7 laptop froze while downloading a bunch of large powerpoint files and I eventually shut it off without being able to shut down. Let me add, in case it's relevant, I recently replaced the keyboard which involved taking out and putting
back in all those strips from and to the motherboard, and also that I did not replace the screws which seem superfluous in terms of holding the laptop together. 
Anyway, when I restarted it was acting slow, and eventually it froze again, meaning another non-shut-down turning off. And then again, and then it would not restart- I got a blue screen of death and it would restart. Also, the system repair at start-up would
not work at this point.
I started to read online help sites like this one. My computer came with a repair cd, but no repair software would work, it just froze. I removed the (280 GB) hard drive, put Windows 7  on an old hard drive, and eventually, after being unable to access
the disk in an external casing, ran chkdsk on the hard drive using the command prompt. It found I think one bad sector (I ran it again later and it found 232 KB in bad sectors). This got the hard drive working again, and I put it back in the laptop, but I
found enough people saying any finding of bad sectors was bad news, so I bought a new hard drive of 1 TB and made a disk image on a 2 TB external drive.
When I tried to use that image on the new drive, I got the
"The system image restore failed:
A Volume Shadow Copy Service component encountered an unexpected error. Check Application
event log for more information. (0x80042302)" message. I didn't
find much of anything helpful online, but I figured I'd follow the advice I found, so I swapped the hard drive back in, started the Volume Shadow Service and set it to automatic, and tried to make another image. Now I'm getting this: 
"The system cannot find the file specified. (0x80070002)"
I tried with a clean boot, and I get the same error. I removed the backup software that came with the 2 TB drive, and disabled the antivirus during the attempt. I made sure the Backup Service was running. I tried scanning for corrupt or missing windows files
with sfc /scannow and found none. I tried installing the software from http://support.microsoft.com/kb/976972/en-us but got a message saying it was not applicable to my system, which makes sense, because I don't think I have that NVIDIA USB chipset. I
also tried cleanmgr to delete the shadow copy but I don't think it did because it only deletes copies up to the last one, and there was only one. I tried to do something with vssadmin (I forget what, but probably it was another attempt to delete the copy),
but it was unsuccessful.
I did update the bluetooth driver while I was waiting for the hard drive to arrive, but I uninstalled it in device manager. I'm confused, as I was able to make an image only a few days ago. Unfortunately, trying to make a new image erased the old one, so
unless this is solved, my only option is a clean reinstall, which would be fine, but I've invested a lot of time here, so the forum is my last attempt.
Here's some of the detail from the backup error log, if that's useful: 
HRESULT2
2147942402
VolumesInfo
<VolumeInfo><VolumeInfoItem Name="C:" OriginalAccessPath="C:" State="15" HResult="-2139619228" DetailedHResult="0" PreviousState="0" IsCritical="1" IsIncremental="0"
BlockLevel="1" HasFiles="0" HasSystemState="0" IsCompacted="0" IsPruned="0" IsRecreateVhd="0" FullBackupReason="0" DataTransferred="0" NumUnreadableBytes="0" TotalSize="0"
TotalNoOfFiles="0" Flags="1544" BackupTypeDetermined="0" SSBTotalNoOfFiles="0" SSBTotalSizeOnDisk="0" /></VolumeInfo>
Thanks for your help!

Hi,
Let's make clear something. Now what's your problem, computer freeze when download large file, you can't shutdown the computer or you come across that error when do a system restore?
Meanwhile, please refer to this article:
Error code 0x8100002F and or error code 0x80070002 when you back up files in Windows 7
http://support.microsoft.com/kb/979281
Common causes and solutions to Backup, System Restore, and Complete PC Backup problems - updated!
http://blogs.technet.com/b/filecab/archive/2008/03/12/common-causes-and-solutions-to-backup-system-restore-and-complete-pc-backup-problems-updated.aspx
Karen Hu
TechNet Community Support

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