Many download errors...

Hi
Over the last 2-3 days we are unable to figure out why on different generations of iPads the Adobe Content Viewer stops the download of folios after 10-15% out of the total of the app. "Download paused" and when I resume it, the message is "Download error, try to resume the download later".
We have tried everything, reinstallaing,...
Even log in is impossible since this morning.
We are located in Belgium.
Our client cannot see the work in progress.
Does somebody else encounter the same problems?
Thank you.

Try this article: http://helpx.adobe.com/digital-publishing-suite/kb/cant-download-folios-content-viewer.htm l

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