Many iPod Touch (5th Gen) problems

So, my iPod as of late has been acting horribly, I want to know know if I need to take it in to Apple. Its a 64GB, its only about a year old. I dunno if it was caused by update but I'm on the latest update, I don't know what the number is.
So, as of recent, I've restored the OS at least 5 times with in the last couple weeks, I had about 35GBs of music on it, I spend so much time keeping my music collect fresh, adding artwork and lyrics for all like 30,000 songs. But either way, first problem that happened was the sync... It took literally 30 minutes to sync 40MB of music. After it was added, all my music was deleted except for the music I just added. I manage my iPod manually, always have always will. So I know that is no the issue, as of the last two restores I did, my internal speaker is making a LOUD horrible screeching noise, no matter what audio is coming out it it. I've always had it in a protection case and never dropped it from too high of a place, biggest fall was maybe three feet but that is only an estimate. And now as I am typing this, I'm trying to delete music off of it, in iTunes it says that it is gone, but when I go to music on the actual iPod, they are all still there. I hit sync many times and nothing is changing, I don't own a second cord so I can't test if that might be the problem. But that doesn't solve what seems to be my biggest grip which is why is sync taking so **** long? Why does it keep deleting my music? I never use wifi sync and I'm not a complete idiot when it comes to computers and apple product, please help me, and let me know, will they do anything for me if it is faulty hardware. Thank you.

For speaker problem:
- Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so. There is a little switch in the headphone jack that disconnects the speaker when the headphone jack is inserted.
Fix for iphone Earphone Bug
If still problem you have a hardware problem.
Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
Have you restored to factory settings/new iPod and not from backup?

Similar Messages

Problems after iOS 7.1.2 on Ipod Touch 5th Gen

At about 3 hours ago my Ipod Touch 5th Gen turned off on me. It came back on itself, so I accessed the lock screen correctly put my password in and thats where my problems started.
I put in the correct password it accepted it.
The screen then changed to my background screen colour.
Very quickly the screen went black and the apple logo came on (as if it was turning on)
I repeated the process again and I can not access my home screen or any of the apps. It repeats itself.
I've had all my apps crash on me ever since I downloaded the iOS 7.1.2 update.
On the lock screen I can still access the flash light and both cameras?
What I have tried:
Turning it on and off.
Charging it.
Plugging it into iTunes.
Reset where I hold the lock and home button.
Nothing works.
Its a 32gb Ipod touch 5th gen with about 6gb of storaged unused.
I haven't dropped it or done anything unusual.
At the time it crashed I was playing on Farmville 2 app. This app crashes alot could it have something to do with it?
Please someone help me, I've googled it and can't find any problem like mine on here!
I've only had it 7 months.
Thanks,
Nadia

Then do this:
Placing your device into recovery (DFU-Device Firmware Upgrade) mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
   1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
       other end of the cable connected to your computer's USB port.
   2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
       until the red slider appears, then slide the slider. Wait for the device to turn off.
              * If you cannot turn off the device using the slider, press and hold the
                Sleep/Wake and Home buttons at the same time. When the device turns off,
                release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the
       device. The device should turn on. Note: If you see the battery charge warning,
       let the device charge for at least ten minutes to ensure that the battery has some
       charge, and then start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
       When this screen appears you can release the Home button:
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
If you have a problem getting into recovery mode then try: RecBoot: Easy Way to Put iPhone into Recovery Mode.
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

Brand new ipod touch 5th gen 64gb problems with first power on

I have just received a brand new ipod touch 5th gen 64 gb from amazon. After reading the instructions i tried to power it on but nothing happened.
It was suggested on here to try the recovery start but again, nothing happened.
I then plugged the device in to a wall socket charger to see if the battery is flat,but the apple logo comes on for about 15 seconds then goes off again. If I hold down the home button while the apple logo is off, after a while the ipod goes into recovery start up, but as soon as i unplug it from the wall socket adaptor it turns off.
It will not do anything plugged into the usb soccket of my laptop.
Any ideas or will I have to return this to amazon?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. You can go to an Apple store even if yo purchased it from Amazon
Apple Retail Store - Genius Bar

IPod touch 5th gen jack problem

Hello,
So here's the problem. I have a 32gb iPod touch 5th gen and it's working fine until I plugged it into a portable speaker. (THe ones used in PC) The sound that came out had a static background. Now, every time I plug Apple's default earphones into the jack, the sound that comes out is too loud. Adjusting the volume doesn't help. It's as if the earphone had turned into a speaker. What's worse, there's still the static background. It's like tuning on an FM station with really bad reception.
I've done the ff, and nothing worked so far:
1. Reboot
2. Reset settings
3. Tried 3 different pairs of earphones.
What should I do. I would also like to add that I can play the music through the iPod's built in speakers without any problems. It's just the jack.

- Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so.
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iPod.
- Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack.
Apple Retail Store - Genius Bar
Apple will exchange your iPod for a refurbished one for this price if notunder warr aty or if abused. They do not fix yours.
Apple - iPod Repair price

I have a problem with my iPod touch 5th gen. When connected to my computer my music playlist will show and play no problem. When I disconnect my iPod from my computer go into my music, my music playlist disappears. Do anyone have a solution. Thank U!

I have a problem with my iPod touch 5th gen 64GB. When I connect my iPod to my Mac Book Pro laptop my music that I've transferred to my iPod and music playlist will appear in my iTunes my music will play with no problem. Now, when I disconnect my iPod from my computer go into my music, my music playlist and music I've downloaded into my iPod disappears. I reconnect my iPod to my computer, everything shows. Do anyone have a solution I really do appreciate it. Thank You!

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync/delete all music and resync
To delete all music go to Settings>General>Usage>Storage>Manage Storage>Music>Tap edit in upper right and then tap the minus sign by All Music
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.
However, there seems to be a bug in iOS 8 or iTunes 12.1.1 that cause this problem and I have not seen a solution

Problem logging into facebook from my ipod touch 5th gen settings!!!???

So i have an ipod touch 5th gen. i havent had a problem before and for some reason i cant log into facebook from the ipods settings. its just suddenly doing it, i can log in from the app but i want to be able to log in from settings too so i can connect facebook with games such as sims freeplay.. i have the app installed. when i go into the ipods settings and go on the facebook option it tells me there is a problem accessing my account and to re-enter my password, when i do re-enter my password it tells me the username or password is incorrect when it isnt. how can i solve this?!?

I might need to get back to you on the first Q, (you mean iOS?)
No. I can only see that there's an ipod in Devices in the Control Panel
(N/A)
Itunes sees it, yes.
yes, it charges.)
(I might have to get back to you on this later....maybe in a week? If that would be possible for you....I'm going to Florida. I'm really sorry, you caught me right as I was about leave. I just figured I check to see if anyone replied really fast. Thank you so much for your help though! -^w^-)

How can I unlock ipod touch 5th gen currently disabled and never sync'd with itunes

Basic situation. Ipod touch 5th gen. Passcode forgotten and tried too many times such that ipod is disabled and requested to connect to iTunes. Problem is that the ipod was never sync'd with iTunes so the connection fails. I've only owned it for 9 months or so. I know I can recover all my music through iTunes and my applications through the app store since all of my content was legally purchased. The problem is that I need to also recover my contacts and pictures since this is the only place they exist.
I have read about methods up to 4th generation where you can access a particular file on the device via computer and rename it to unlock the device. That would most likely allow me to then sync/backup via iTunes and recover my data. Problem is that I can only access the DCIM folder via windows manager and it contains no data. Perhaps there is a way to access the device a different way?
Is there a way with the 5th generation to either reset the lock (from disabled to locked with a 1 min wait for retry as an example) to allow me more opportunities to try other passcodes that I may have set (including mistypes etc) or to remove the passcode completely and let me set it to something I will write down this time?
Please do not reply with the standard apple responses of 'sync with itunes' or 'factory reset' and no, I did not sync with the icloud either (I tried but it was unsuccessful for some reason).
The answer doesn't even have to be a free one as I would be willing to pay for the solution if it were guaranteed to work. Since apple seems to want to charge for any type of support, even to ask a question, I am relying on the community for help. Thanks much.

You have to place the iPod in Recovery mode as Apple says and erase the device. It is a security feature.
or
If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone and use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
You can also wipe the iOS device by installing the FindMyiPhone app on another iOS device and using that app to wipe the device.
There is not other way

IPod Touch 5th Gen will not restore

I have a brand new IPod Touch 5th Gen and I Tunes will not let me restore. Am in an endless state of Recovery Mode. I have the latest version of ITunes installed and the IPod Touch worked perfectly for two weeks after I got it. Now when I try turning it on, all I see is a black screen and USB cord leading to the ITunes symbol. I checked in Diagnostics and it says no IPod is detected, yet my IPod shows below Devices in ITunes. I have tried 20 or so suggestions to fix the problem and nothing works, including holding down Sleep button (turn on) and Home button for many minutes. Is there any way I can get ITunes to recognize my new IPod in the proper way? Restoring process in ITunes just does not work. Thank you. I believe this Touch has the iOS 6.0.1.

Try placing the iPod in DFU mode and then try restoring.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Next, make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

Ipod Touch 5th Gen is not charging

Hi Everyone! I badly need your help! I have an Ipod touch 5th gen that was bought 5 months ago and I encountered a hardware malfunction (ipod have black scren and not charging at all) so I brought it to the genius bar and had it repaired after two months cause it was sent to singapore it was going smoothly until yesterday when I left it to 20% battery remaining, the next morning when I plugged it in to a USB cable to charge it, it wasn't charging at all it only shows black screen and nothing I've tried plugging it to another computer and tried to use a different cable (My Aunt's) but not working so I tried plugging my Aunt's phone to my cable but its working/ My itouch is not opening even if I did the hard reset many times and even thought I connected it to itunes. itunes doesnt recognize it.. I dunno anymore.. its really frustrating!!!please help me guys.... T.T

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
and
Not Charge
- See:
iPod touch: Hardware troubleshooting
- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

IPod Touch 5th gen no longer working with Mini stereo...

I have an 'entertainment pack' in my Mini that allows me to connect my iPod Touch 5th gen to the car stereo (via USB & aux in cables) to both listen to it and scroll through my music through the stereo interface. I have had a few problems before with it not connecting but these usually resolved themselves within a day or so and I think were more to do with my lightning to 30 pin adapter than my actual iPod. However, since I installed the latest ios7 update a couple of days ago I cannot get it to work at all and keep getting a message saying 'this accessory is not supported' when I plug the iPod into my car. Any suggestions on how I can resolve this?

Try another adopter, a genuine Apple one
Next:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.
Sometimes an iOS update breaks compatibility and you will have to wait for an update to either the car system or to the iPod

My iPod touch 5th gen can't play videos?

I've had my iPod touch 5th gen since Christmas Eve and I haven't had any problems with it, but a few days ago it stopped playing videos and now - even though I have turned it off and back on and turned the wifi off and back on again - it still can't play videos off any site, Facebook, dailymotion, YouTube, nothing. But I can view webpages and get Internet connection just fine!!
So if you know what I could do to fix it please help because it's very frustrating!!! Thanks

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset network settings: Settings>General>Reset>Reset Network Settings
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

My iPod touch 5th gen does not respond properly when charging?

Having real issues with my iPod touch 5th gen touchscreen not responding when it's on charge. Parts of the screen go dead or need several taps etc. Tried removing case etc. made sure I'm using included charger and directly to the mains not on an extension. Is it faulty?

Some other users have reported same problem. I have not heard of a resolution. You can try:
- Using another cable
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

If i factory reset my ipod touch(5th gen), can i reset it as the option 'set up as new ipod', and then i can just go into the app store/itunes store and restore my music and apps and not icloud with photos and ect?

if i factory reset my ipod touch(5th gen), can i reset it to the option 'set up as a new ipod', and then i can just go into the app store/itunes store and log into my apple ID so i can just restore my music and apps and not icloud with photos, contacts, ect. and then later i can add contacts that i need/want instead of them restoring them from icloud?
The reason i asked this question is because i have been wondering this a lot ever since i got an exchange on this ipod (and ive only had it for a few weeks now) because my last ipod had a lot of problems. so after i restored my ipod with my computer/itunes, i downloaded apps that i wanted, and then when i went to the storage to see how much storage was left, it said 0 bytes. i was freaking out because i didnt know how that could be, i mean, cause like, that is impossible when i just 'purchased' it, that the space was full but i looked and all my pictures were on this ipod and i already put them on my computer so i dont need them anymore thats why i wanna reset it now so there is nothing on it so i can have more space for stuff to do and download on it.
it is updated to iOS 8 but that happened when i purchased it, so i didnt have a choice to update it even though i didnt want to update to iOS 8...
and i hope you understand my problem..
i would REALLY REALLY appreciate it if someone could tell me a solution to my problem!!! thank you so much!
-sierra

Hey Sierra, You can do just what you have stated. My question, what is your "other"? If it is over 1.5 GB you most likely have corrupt files. Doing a Restore to New, Factory restore should correct it. Just make sure you make a full backup of all information on your iPod to your computer before you restore, so you don't lose your stuff, contacts, videos, pictures, non-iTunes music, etc, use the cable and connect with your computer. Then, via cable, connect to your computer, run the Restore to new, don't use your backup. Treat this iPod as if it was your first one ever. When restore is done, set up and add what info you wish to install on this iPod. The music apps etc you purchased should be on your computer, if not you should be able to retrieve purchased apps and music from iTunes. Any music, videos, apps not purchased from iTunes will be lost to you if you do not save them to your computer or the cloud first. When your done, make a current Backup and you should good to go. Hope this helps. Good luck. Cheers.

My Ipod touch 5th gen is connected to wifi but internet doesnt work on it. It is showing full connectivity but when i try using itunes or safari, nothing loads.

My Ipod touch 5th gen is connected to wifi but internet doesnt work on it. It is showing full connectivity but when i try using itunes or safari, nothing loads.

Does the iOS device connect to other networks? If yes that tend to indicate a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

My ipod touch 5th gen wont connect to updated itunes but is recognized on my computer, help!

Just brought a new ipod touch 5th gen, and when i connect it with my cable on my windows 8 hp laptop it will recognise it on my laptop in my computer but it won't connect with itunes. I have the latest version of itunes, and have tried reinstalling it three times, along with following the apple help sections but nothing has worked. It connects on other mac, and pc's itunes however and believe it is a problem with windows 8. Anyone having this problem or know how to help? thanks

If you mean playing music from your computer's speakers that that work if you computer can act as a bluetooth receiver (like BT speakers and headphones) since the iPod can transmit music using the A2DP BT profile.
On the iPod go to Settings>General>Reset> Reset Network Settings and try again. You will also have to rejoin all wifi networks

Many iPod Touch (5th Gen) problems

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