Many pdf problems itemized

Here are my problems:
Whenever I open a pdf file, it shuts itself down in 5 seconds.   When I try to print a Word document that contains a drawing, I get a message that says "Adobe PDF creation cannot continue because Acrobat is not activated."
When I try to update Acrobat.com, I get a message that says "Mandatory Update available, Installed version: 2.0.0.0  Update Version: 2.3.0.0."  When I say Download Now, it says: "An ERROR occured trying to install."
I installed your ASA.  When I ran it, it says I have no issues.
Can someone call me (Steve) at <phone number removed by mod - kglad>.  I need someone to remote desktop to my PC and fix my problems.

you should probably uninstall acrobat, clean your installing and then reinstall, http://labs.adobe.com/downloads/acrobatcleaner.html
but if you want someone to work on this for you and your problem is with acrobat xi, contact adobe support - http://www.adobe.com/support/chat/ivrchat.html

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