Many Problems with Ipod! Need Help =[

Ey um there has been lots of issues with my Ipod!! (5th gen 30gigs)
Conditions:
-Ipod skips songs when playing(the songs arn't corrupted)
-Ipod freezes occasionally when viewing photos or playing music
-Ipod at times wont show on itunes 7
-When Ipod has connected to computer, and shown in Itunes, Itunes call my Ipod “Ipod” when it is supposed to be called “RnA”(and it won’t restore…Either my computer freezes or it would go on 4evr but not restore)
-When trying to turn on Ipod, a msg appears “Use Itunes to restore” When I plug and connect to Itunes, It says This Ipod needs to be reformatted for your pc. ( when I press update, my computer freezes, or would take forevr…and not update
-When I try to restore my Ipod my computer freezes or it would take forevr but not work
My questions:
-I bought my Ipod during the summer, and it was bought online from my dad, but he accidentally threw receipt away…Can I still replace my Ipod? Or find repairs?
-Where is the nearest Apple store in SanFrancisco?! I can’t find any!
-HOW DO I FIX MY IPOD?! T.T
What Happened:
Ok, last month, my Ipod was working perfectly until one day it froze… So I reset it. But after a few days when I connect my Ipod to my computer, it charges and everything is fine, but when I click disconnect Ipod on Itunes, or Disconnect when using Safely Remove Hardware…It works but then my Ipod still says Do not disconnect. But I disconnected it anyway and reset it. And it was working. And I have been having this problem a lot wen I updated to Itunes 7.
Then 2-3 weeks later, my Ipod started having many problems… It would skip songs even though my songs aren’t corrupted… And when I look at photos, It would freeze for around 20 seconds, and my Ipod turns laggy. So I reset it and it’s ok but then it happened again the next day. And these problems kept going on but I ignored it T.T
And now, I can’t use my Ipod at all! It says I need to use itunes to restore…So when I connect it to my computer, It would appear on Safely remove hardware, but Itunes would pop up and have no Ipod in it. So I tried disconnecting and reconnecting around 5 times. Then it worked! Except, Itunes call my Ipod “Ipod” wen it is supposed to be called RnA. And I try to restore it but it wont work! Please help me! ASAP! T.T and thanks!
Ipod with video (5th Gen) with 30 gigs   Windows XP  

Please don't shake it. It has a hard drive in it and by doing that you may damage the heads. That is the clack noise the heads hitting the platter. Not a good thing.
Go here to start a service request.
http://depot.info.apple.com/ipod/
They will send you a box pre-paid to send it back in with. If you need a copy of your receipt Amazon customer service should be able to help. I have never been asked for one but you never know. If you have the packing slip from amazon? This can be used as a proof of purchase.
Mort

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