Many Problems with iTunes

Question

Recently, I have purchased a new external DVD / CD burner to replace my faulty one in my Dell Laptop. After updating to the latest version of itunes, I have encountered many problems.
1 - I cannot burn a CD. Whenever i create a playlist and attempt a burn, it will read the playlist, start to initialize, then the hazard sign in the top right corner closes, the disc ejects, and it says "An Unknown Error Has Occured (2122)" This happens on every attempt, both trying to burn purchased music or music i've already imported onto itunes.
2 - I cannot import a CD or play a CD. When I put a CD into my drive, itunes will recognize it and go get the track names, but then when i try to play the tracks, it just skips down the list one by one, and no audio comes out. When trying to import songs, it'll import then rapidly (one after another, obvious that it didn't work) and then they have no length in my Library.
Ran CD Diagnostics, here's what came out:
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
Dell Computer Corporation Inspiron 5150
iTunes 6.0.1.3
CD Driver 2.0.4.3
CD Driver DLL 2.0.3.2
LowerFilters: PxHelp20 (2.0.0.0), Pfc (2.5.0.201),
UpperFilters: GEARAspiWDM (2.0.4.3),
Video Driver: NVIDIA GeForce FX Go5200\GeForce FX Go5200
Found aspi32 running.
I am Using a Norwood Micro Dual Format Double Layer DVD Recorder (External via USB)
48x CD-R Writable
32X CD-R ReWriteable
48X CD-ROM Read
16X DVD+R Write
12X DVD-R Write
4X DVD+R DL Write
4X DVD+/- RW REWrite
16X DVD-ROM Read
Please, any help would be greatly appreciated.

Answer 1

hi Charlie!
1 - I cannot burn a CD. Whenever i create a playlist and attempt a burn, it will read the playlist, start to initialize, then the hazard sign in the top right corner closes, the disc ejects, and it says "An Unknown Error Has Occured (2122)" This happens on every attempt, both trying to burn purchased music or music i've already imported onto itunes.
hmmm. some people have been reporting success with the 2122/2212s when they change their Windows autoplay settings:
MD329, "CD Burn (Error 2122)" #30, 07:58am Oct 18, 2005 CDT
there are some hints that reducing burn speed might be helpful in some cases too (MD329 has been busy on our behalf with these errors):
MD329, "Error 2212" #21, 11:37pm Oct 8, 2005 CDT
... and i've seen one report with the related 2123 that changing types of media might be helpful:
Len Mead, "iTunes 6.0 burning error 2123" #11, 10:12pm Oct 22, 2005 CDT
I cannot import a CD or play a CD. When I put a CD into my drive, itunes will recognize it and go get the track names, but then when i try to play the tracks, it just skips down the list one by one, and no audio comes out. When trying to import songs, it'll import then rapidly (one after another, obvious that it didn't work) and then they have no length in my Library.
... okay, let's try to get some of the usual suspects off the table:
http://docs.info.apple.com/article.html?artnum=93453
... and these resources might be helpful with that:
http://docs.info.apple.com/article.html?artnum=300252
toonz, "Where to find firmware for your CD/DVD drive", 05:55pm Apr 15, 2005 CDT
keep us posted on your progress.
love, b