Many Problems with New Mac Book

I just recieved my brand new Mac Book Pro laptop today from UPS and I noticed a couple of things: 1.) The Machine was already on when I pulled it out of the box 2.) I notice that the safari browser had browsing history from prior days, like someone had already used the laptop before and didn't wipe it or they just ship me the store displayed laptops when I'm suppose to get it "brand spanking new". 3.) The OS is Lion, when it should have been upgrade to Yosemite. 4.) I can't change the Best Buy Administrator user password, I add my Apple ID to the Admin account but the "Allow user to reset password with Apple ID" option is disable for some reason, so I can't download the software I need for work. How do I change the password? This is highly unacceptable and poor quality of inspection of product!! I paid too much money for this product to be in this state when it should have been brand new! DCGal

Hello and welcome to the forum DCGal,
Buying an Apple product is never a small investment, but as an Apple lover I can honestly say their products are worth every penny. (I love my iPad) I can definitely understand the disappointment you felt when you opened your package in anticipation of using your MacBook and discovered that it was in less than brand new condition. I'm very sorry to hear this has happened to you.
That being said, using the e-mail you registered on the forum, I was able to locate the purchase and noticed that you were offered discounts due to it being a clearance model. Was this a display model? I suggest you take it back to the store where you purchased it. Regrettably if this was a clearance model they might not have another one to exchange it with, but they can certainly assist you with the issues you are having. I truly apologize for the inconveniece this may cause, and I assure you I will be documenting your experience for further training opportunities.
Once again thank you for visiting the forum, and please do not hesitate to let me know if you have any other questions or concerns.
Sincerely,

Similar Messages

Problems with new Mac Book Pro 13'' +power adaptor

Hi there,
I'm new here and first of all I'd like to appologize from my lack of technical language, since my only interesst in computers is that they don't give me problems so I can keep not knowing too much about them.
Ok, so I bought the new Mac Book Pro 13'' exactly 2 months ago cause my old and long travelled Power Book G4 died. I didn't hesitate to spend the money to buy the new one, cause I was so happy with my experience with the old one and in my mind returning to PCs was not even considered.
BUT...I'm not totally happy about my new laptop...from day 1 Safari would just close itself but I didn't give too much thought about it. After this, not only Safari can close up to several times a day, but also iphoto or any other program that I use for work. But that's not all..One day it would take minutes to start running and it would go extremely slow...another day it would start also very slow but also it wouldn't show the tools bar on top or my folders. Another time it would show me, instead of the normal starting page, a page where it would ask me to accept or not a kind of revision for hardware. After so many problems of course I pressed yes...everything seemed normal, then computer started and seemed to be running normal again (aside from this safari and other programs that shut down). Today my computer, when moved, just went totally blank but fortunately I could start it with nor problems after it.
So...anyone knows what the problem must be?? Should I take it to a Technical service ??? and there's another issue...i'm handing in m phD in a week so I can't just be without computer now, and in a week I'm flying to Canada where I also will need my computer for work...what can I do???
And the second problem...the power adaptor from the beginning seemed to act funny sometimes...sometimes charching, sometimes not, I would follow the instructions in the support part and after being several minutes changing one cord for the other, to keep it 1 minute disconnected and so at some point it would start functioning again. But this happened seldom so also I would think it was a protectiion mechanism of the adapter. But, when this is happening more often than not, then it gets annoying. Also I've been transporting it in a careful way since I bought it to find that after only 2 months in the cord (from the computer to adaptor) you can see the internal cable as if there was some cut...a third one seems to be appearing too. I've taken it to the technical support and the guy who was helfpul but also honest said he couldn't do anything for me cause since there were those cuts, he could always be said that it was a misuse of it-an accident and then he would have to pay the replace himself. Well, it's not!!! My old adaptor has been transported in a way less careful way and it's survived with NO problems for 5 years. The material is clearly different from the old cord. This one because it's new, I only need to put it in a special bag air protected. Honestly I don't feel happy to pay 80 € for an adaptor that I don't know if it's gonna last me only 2 months or that I know I can't transport normally. The guy suggested me to ask in forums and to call directly to the apple technical service.
Again, has anyone had any similar problems with the adaptor???
Rosanna

Take it to an Apple retailer and have the computer repaired. It is still in warranty.

Hello, I have a problem with my mac book pro after running the battery dead on a game. The display has shrunk leaving two black margins on either side. What to do ?

Hello, I have a problem with my mac book pro after running the battery dead on a game. The display has shrunk leaving two black margins on either side. What to do ?

Go to System Preferences>Displays and set the resolution to "Best for this computer" (or something to that effect).
Clinton

Need wireless monochrome laser printer for home office to use with new mac book pro with retina display. I also have to have networking capability. Suggestions for economic printers?

HI, I need to buy an economic monochrome laser that will work wirelessly with new Mac Book Pro with Retina Display inmy home office. Any suggestions? I was considering the HP 1102W or Brothers HL22700W but have heard that they do not work with Mac 10.6.1 or upgrade. Need to try to get his done asap so I will appreciate any and all feedback!

http://www.shopping.hp.com/en_US/home-office/-/products/Printers/Printers

Respected sir, i have problem with my mac book pro 13, i shows question mark when i start up the laptop. so please reply with the convinient solution

respected sir, i have problem with my mac book pro 13, i shows question mark when i start up the laptop. so please reply with the convinient solution

ajit5544 wrote:
.. my mac book pro 13, i shows question mark when i start up the laptop. ...
See here > http://support.apple.com/kb/TS2570

I am having problems with my Mac Book Pro, as it has started running very slowly. Please find a copy of the etrecheck report - can anyone help.

I am having trouble with my Mac Book Pro which I bought in August 2012. It has suddenly started running very slowly every time I try to poen something. I have completed an etrecheck report - can anyone help?
Thank you
Hardware Information:
          MacBook Pro (13-inch, Mid 2012)
          MacBook Pro - model: MacBookPro9,2
          1 2.5 GHz Intel Core i5 CPU: 2 cores
          4 GB RAM
Video Information:
          Intel HD Graphics 4000 - VRAM: 384 MB
System Software:
          Mac OS X 10.7.5 (11G63b) - Uptime: 0 days 0:21:48
Disk Information:
          TOSHIBA MK5065GSXF disk0 : (500.11 GB)
                    disk0s1 (disk0s1) <not mounted>: 209.7 MB
                    Macintosh HD (disk0s2) / [Startup]: 499.25 GB (410.81 GB free)
          HL-DT-ST DVDRW GS31N
USB Information:
          Apple Inc. FaceTime HD Camera (Built-in)
          Apple Inc. BRCM20702 Hub
                    Apple Inc. Bluetooth USB Host Controller
          Apple Inc. Apple Internal Keyboard / Trackpad
          Apple Computer, Inc. IR Receiver
FireWire Information:
Thunderbolt Information:
          Apple, Inc. MacBook Pro
Launch Daemons:
          [loaded] com.adobe.fpsaud.plist Support
          [loaded] com.microsoft.office.licensing.helper.plist Support
          [running] com.MyBusinessWorks.backup.plist Support
Launch Agents:
          [running] com.MyBusinessWorks.status.plist Support
User Launch Agents:
          [loaded] com.adobe.ARM.[...].plist Support
          [loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist Support
User Login Items:
          iTunesHelper
          Dropbox
          AdobeResourceSynchronizer
Internet Plug-ins:
          Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 Support
          FlashPlayer-10.6: Version: 12.0.0.44 - SDK 10.6 Support
          QuickTime Plugin: Version: 7.7.1
          AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 Support
          Flash Player: Version: 12.0.0.44 - SDK 10.6 Outdated! Update
          AdobePDFViewer: Version: 11.0.06 - SDK 10.6 Support
          SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 Support
          JavaAppletPlugin: Version: 14.1.0 - SDK 10.7 Mismatch! Oracle recommends Java 7 Update 55
Safari Extensions:
          Slick Savings: Version: 1.0
          Searchme: Version: 1.3
          Amazon Shopping Assistant: Version: 1.1
          Ebay Shopping Assistant: Version: 1.1
          AllMyTube: Version: 5.0.0.1
Audio Plug-ins:
          iSightAudio: Version: 7.7.1 - SDK 10.7
iTunes Plug-ins:
          Quartz Composer Visualizer: Version: 1.3 - SDK 10.7
User Internet Plug-ins:
          CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
3rd Party Preference Panes:
          Flash Player Support
          Flip4Mac WMV Support
          MyBusinessWorks Support
Time Machine:
          Time Machine not configured!
Top Processes by CPU:
               3%          WindowServer
               2%          MyBusinessWorksBackup
               1%          PluginProcess
               1%          mdworker
               0%          Microsoft PowerPoint
Top Processes by Memory:
          197 MB          Safari
          152 MB          WebProcess
          131 MB          Finder
          131 MB          mds
          94 MB          MyBusinessWorksBackup
Virtual Memory Information:
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          1.34 GB          Active RAM
          343 MB          Inactive RAM
          670 MB          Wired RAM
          327 MB          Page-ins
          0 B          Page-outs

It may be running slow because your backup program, MyBusinessWork, is running: running] com.MyBusinessWorks.backup.plist.

I have problems with my Mac Book Pro after I upgraded it

I upgraded my Mac Book Pro from MAC OS X 10.9 to Yosemite version a week ago, and now it doesn´t start

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
To restart an unresponsive computer, press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If a desktop Mac hangs at a plain gray screen with a movable cursor, the keyboard may not be recognized. Press and hold the button on the side of an Apple wireless keyboard to make it discoverable. If need be, replace or recharge the batteries. If you're using a USB keyboard connected to a hub, connect it to a built-in port.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

Airport Express problems with new MAC MINI and DLINK router SOLVED

Hi just thought I would post this as it may well help others experiencing similar frustrations with new core duo mac mini and wireless connection or quality problems across the network / internet etc
I have a 3 week old, new mac mini core duo 1.8ghz 2gig ram, 120gb disk - First Mac, connecting to my exisiting wireless network via DLINK ADSL Router 2MB Broadband also one windows laptop and pc also wireless on the network and two airport express potins to stream itunes to
Problem was briefly
Mac worked fine, but the network connection just far too slow, laptop and pc, 1800+ kbps downstream mac mini 90 - 150kbps (http://www.adslguide.org/tools/speedtest.asp)
also if i ping the router directly from terminal (ping -c 20 192.168.1.1) average response 12+ ms with 20% packet loss, yet laptop and pc avg 2ms no losses
Spent 2 evenings on frustrating calls of more than 1 hour each (due to being cut off , then ring back and closed etc etc) and carrying out a the helpdesk troubleshooting (I am an IT consultant I think I am above this level), eventually an archive and install of the os as well
last night I call for the third time, insisting I dont wish to carry out any further troubleshooting, and want it replaced and resolved or my money back
I receive a call back from product specialist (not sure if thats mac mini specialist or airport) but we resolved the issue (his knowledge far superior to the help desk do this do this attitude)
between us we carried out the folowing and resolved the problem and I am now very happy
mac now downstreaming also in excess of 1800kbps (as expected for 2mb broadband)and no packet loss
This problem was resolved by switching off the turbo option hidden away in the routers settings, under wireless configuration
Supposed to improve performance, but its rubbish and will make hardly any difference under mac os to the speed but will certainly affect your mac mini performance(you may have a similar setting switched on in your routers and mac os dont like it)
We stumbled across this by first disconnecting one of the airport express devices from my dlink network, and using it on its own default apple wireless settings, effectively making it a standalone wireless network, and not via the dlink router
we then carried out the same ping with the ip address of this device (from airport admin utility default 10.0.1.1) and the results were fantastic 2ms avg no package loss
this established it was something with the router, and how we then interrogated the routers settings and found the turbo on option within wireless configuration
you may not be able to replicate this if you dont have an additional network you could join (such as airport express), but probably worth checking your own router settings for something similar
Hope that may be of assistance to others, sorry that its a bit long winded and garbled, but I'm just so excited to finally get my new mac working as i would expect it to
Also perhaps insist on speaking to a product specialist immediately that the helpdesk are unable to help you

Hello macfar14. Welcome to the Apple Discussions!
For just streaming iTunes and/or for sharing a USB printer, the AirPort Express Base Station (AX) just needs to be configured as a wireless client ... which you already attempted to do.
Just to be sure nothing was missed, here are the basic steps to do this:
Either connect to the AX's wireless network or connect directly, using an Ethernet cable, to the Ethernet port of the AX, and then using the AirPort Utility in "Manual Setup" mode, make the following changes:
AirPort > Wireless
o Wireless Mode: Join a wireless network
o Network Name: <existing wireless network's Network Name or SSID>
o Wireless Security: <select the encryption type of the existing wireless network>
o Wireless Password: <enter the existing wireless network password>
o Verify Password: <re-enter the existing wireless network password>
Music
o Enable AirTunes (checked)
o iTunes Speaker Name: <enter desired speaker name>
o iTunes Speaker Password: (optional)
o Verify Password: (optional)
o Click Update to write the new settings to the AX
In iTunes:
iTunes > Preferences... > Advanced > General
o Look for remote speakers connected with AirTunes (checked)

Problem with my mac book pro

Hi iv been having this problem for a few months now my mac it keeps on freezing. the curser works but stays on the loading one (the rainbow circle) other than that not much els dose.
at the time that this started i was on skype having a video chat and my mac turned it self off and wouldn't come back on for a bit but eventually did come on but it began to freeze
when i give up waiting for it to unfreeze (about 10 -20 min) and turn it off and back on then i have one of 3 things happen.
1. it turns back on and works for a bit (from 2 min up to 1 hour)
2. it wont go pass the loading screen and i have to reinstall the os (which some time frezes on me when i am installing it. also some times the hard-drive or dater disk keep on diserpering off of the mac but 9 times out of 10 i can get them back on through the disk utility)
3. when reinstalling the hard-drive appears to have lost the os previously installed with out me erasing it and requires me to in stall it (but i have had it freeze during installation which i have to turn the mac off and back on and it come on as usual with all the info there from the last time)
the las time i had to do this i used the disk utility and erased the hard drive and data disk using the 35-pass erase of deleted files but hasn't stopped it as time has gone on with it it seems that it has been improving recently it has stayed on for 15 hours before having to have the os reinstalled.
any ideas what wrong with my mac ?
macbook pro 13"
os 10.5.8 (10.5.7 when reinstalled)
ps sorry about spelling im dyslexic i think iv managed to correct them all but not shore i have

Welcome to Apple Discussions!
I am wondering if your hard drive is failing? You might try downloading and running SMART Utility on it:
http://www.apple.com/downloads/macosx/systemdiskutilities/smartutility.html
You can download the demo and run it several times for free. It is somewhat more critical than Disk Utility, and may give you earlier warning of impending drive failure.
You might also want to run the extended version of the Apple Hardware test and see if you get any error codes.
From the way your hard drive is behaving, it sounds to me like there is something wrong with it. Since reinstalling the OS doesn't solve anything, you are likely dealing with some sort of a hardware issue.
Good luck!

Many Problems with new iPod

It all started out when I got my nice shiny new iPod. I installed the latest 64 bit version of iTunes and connected my new iPod. First thing iTunes told me was that the iPod was corrupt and needed to be restored. I thought no big deal. The iPod is new with nothing on it so I had nothing to lose. The iPod was stuck in restore mode for about 8 hours and I gave up. I rebooted the computer and reconnected the iPod. Now iTunes could not see the iPod.
You may need to know that this computer is a newer Dell Studio XPS running the 64 bit version of Windows 7 Home Premium.
I followed all of the recommended solutions on the page for Windows not seeing an iPod. When it came to reinstall iTunes is when the real challenge started. Lots of problems with not being authorized to write some registry keys and iTunes would roll back the installation. Each time I installed iTunes I installed as Administrator. I had to jump through all of the hoops of deleting these registry keys what would not delete. I installed several times, each time deleting a new registry key that the installer would not overwrite. After 2 days I finally got iTunes reinstalled.
However iTunes would still not see the new iPod. Messed around with this for another few hours.
I have an old computer that I seldom use. This is an older Dell Dimension running Windows XP Professional Service Pack 3. It had an old version of iTunes. I thought I would try getting the iPod to work on this computer. This would at least tell me if there was a problem with the iPod itself. I updated the iTunes to the latest version. Connected the iPod. It was seen but said the iPod was corrupt. Did a restore and all appeared to work fine. So this tells me the problem is not with the iPod, but with iTunes on the other computer.
I went to my other computer, the one that I want to use iTunes on, and reconnected the iPod. It was seen this time but iTunes said that the iPod was corrupt and needs to be restored. I started the restore process. It has been restoring for over 10 hours now.
I really don't want to start over with all of the problems I had reinstalling iTunes.
Anyone have some suggestions on what to try next?

Made some progress during my lunch break. I started suspecting a problem with the USB driver for this iPod. I found KB article 1538 which was helpful.
I went to the device manager and deleted anything that looked like an Apple device and deleted all USB mass storage devices. I also deleted the device drivers for these items at the same time. I then scanned for hardware changes and the iPod was found.
The iPod is now seen in Windows Explorer. It still has the name I gave it when it was connected to my other PC. So I suspect the restore that was taking over 10 hours never had a chance to start. From Windows Explorer I was able to access some folders on the iPod.
iTunes would still not see this iPod. However I hope a reboot will solve this.
Ran out of time and needed to go back to work. I will update how this worked.

Cursor problems with new mac pro and cs4

I am having a major problem with my cursor in photoshop cs4 extended.
any tool i select as soon as i touch it to the canvas the tool turns to a black mac arrow cursor.
this is extremely annoying and makes brushing anything almost impossible as i can't see the edge of my brush because it turns to an arrow as i try to use it. (it starts out at the correct size before i actually brush with it)
i have my brush set as normal and precise tools are set but this problem happens with any brush and tool setting
I have tried turning off Open GL advanced redraw, all that.
I have the stock nvidia gt 120 - is it a video card problem? should i have gotten the ati 4870?
should i reinstall cs4?
my system is a base octo 2.26 with 6 GB ram - no scratch disk setup yet - waiting on the drives and more ram to come.
thanks all...

um...not to detract from the other users problem but mine has nothing to do with displacement of the cursor
i have uninstalled CS4 suite, reinstalled it, repaired permissions and deleted prefs.
I am still getting the arrow whenever I click the cursor with any tool to the canvas.
I am a pro p-shop retoucher - this is making CS4 essentially UNUSABLE - i will only be able to use CS3 and all this after I spent 600 for the "upgrade"?
I have to teach at a retouching seminar soon and i will have a very poor working knowledge of CS4 as a result
I can't find any similar complaints at nvidias site or on here
any help is still needed!

Having problem with charger mac-book pro retina display

I've bought in UK 15'' macbook pro retina display on Augest 2012, But having problem with charger, but i am in NEPAL now! so is there any apple Store in NEPAL? or What can i do?

You might try this:
https://locate.apple.com/asia/en/

Many problems with new iPod nano

I had an iPod Mini for a year, and never had any problems with it. Last month, I bought a Nano (4 GB), and I've already had several problems. Has anyone else experienced these issues?
1. When I jog with it (which is very often), it often skips.
2. Several times the purchased music has stopped playing altogether. When I try to play purchased songs, they just skip directly to the next song. The problem is temporarily solved when I restore my Nano, but it then resurfaces within 2 or 3 days- and I have to restore it again. Bottom line, it's a recurrent issue.
3. In the last 3 days, I can't turn off my Nano (it has nothing to do with the "hold" switch being out of place). It operates otherwise normally, but nothing happens when I hold down the "play/pause" button. I tried resetting it and restoring it, but the problem isn't solved.
I can't seem to find any good references in the Troubleshooting tips Apple has posted.
Thanks for any help that you may be able to give me on solving any of these 3 issues.

Numbers 1 and 2 may be related. The iPod nano will not skip just because you are jogging (it does not have a harddrive).
Is the software on your computer and iPod up to date?
iTunes
iPod Updater
Update iPod's Software
Also, try doing this, then restore your iPod, and then update it with iTunes again...
How to recreate your iTunes Library
Try the steps listed here too...
iPod does not play content purchased from the iTunes Music Store
btabz

I have a very big problem with my mac book pro. It continously looses the wifire connection. This happens every 5-10 minutes and is getting to be a very big irritation. I have tested my wifiresignal

I have a very irritating problem with my MacBook Pro. It keeps loosing the wifi connection - every 5-1o minutes!!!
I have testet the wifi signal and had my router checked - both are fine.
Please tell me what I can do :-(
John

First you should check on another Wifi to see if it's your Lion machine.
If it only occurs on your Wifi, then perhaps you have local interference and need to set the router on another channel far from others.
You can install a free program called KisMAC that you set your Driver Preferences to Apple Airport Extreme Passive Mode, enter your Admin password and monitor your local Wifi signals, see if you cna pin point the cause of your interference or meddler.
If your not running WPA2 with AES and a 12 plus random character/letter/number password for both Admin and Internet access use only then you should seriously consider doing so.
http://www.tomshardware.com/reviews/wireless-security-hack,2981-10.html

I am having some display and loading problems with my Mac book pro..I have filled just 10 gb of space..Since buying it 3 months back I have been pretty disappointed with use of this laptop..I would like a new one.

after talking to the apple guys I wasnt satisfie as they told me everything is correct but it still makes those errors.

Take it to an Apple store or AASP. As far as getting a new one unless there is something radically wrong with the one you have that cannot be repaired you're out of luck. You're not satisfied about what? If you have problems then you need to elaborate and describe them here. Moaning doesn't do it.

Many Problems with New Mac Book

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