Many questions revolving around selling my Mac

Hello, I have owned my Mac years, since the time it was first shipped out (The Intel Core Two Duo version at least) and I was just wondering if I could have a couple questions answered.
1. How can I safely transfer all of the data to an external HDD, then delete it from the main internal HDD?
---I've heard that I should reinstall Mac OSX and Zero out all the data, is this solution correct?
2. Can I install a new copy of Mac OSX (Tiger, then Leopard, then S.Leo) on a blank HDD that I buy from the store if choose to? If so can someone walk me through the process?
3. This could be the easiest to answer. How much should I sell my computer for? These are my computer's specs.
HardWare
Processor Name: Intel Core 2 Duo
Processor Speed: 2.16 GHz
L2 Cache: 4 MB
Memory: 1 GB (2x 512MB DDR2 SDRAM)
Bus Speed: 667 MHz
SATA: 250GB 1.5Gigabit
Disc Burn: CD/DVD
Graphics
Chipset Model: ATY,RadeonX1600
Type: GPU
Bus: PCIe
PCIe Lane Width: x16
VRAM (Total): 128 MB
Resolution: 1680 x 1050
Pixel Depth: 32-Bit Color (ARGB8888)
Screen Width: 20"

Follow these instructions step by step to prepare a Mac for sale:
First, back up the data:
1. Shut down all Virtual PCs. They cannot be in their "fast saved" state. They must be shut down from inside Windows.
2. Clone to an external drive using using Restore option of Disk Utility.
Next, prepare the machine for the new buyer:
3. Deauthorize the computer in iTunes! Deauthorize both iTunes and Audible accounts.
4. Remove Open Firmware passwords
5. Turn the brightness full up and volume nearly so.
Install a fresh OS:
6. Insert the OS X install CD/DVD.
7. Restart the computer while holding down the C key to boot from the CD/DVD.
8. Run Disk Utility from the file menu and erase the internal hard drive (optionally zero all data).
9. Install OS X.
10. Reboot the computer.
11. From the welcome screen, you can skip the registration step by typing command-Q.
12. When prompted, create an account (it will be an admin account).
13. From your new admin account, configure networking.
14. Then use Software Update to bring your system and all of it's applications up to date.
15. From Disk Utility, repair permissions on the new volume.
Now delete the account you just created:
16. Boot from a different volume (e.g. a firewire drive, if available)
17. Clean up the image using the following terminal commands:
prompt> rm /Volumes/<imagevol>/var/db/BootCache.playlist
prompt> rm /Volumes/<imagevol>/var/db/volinfo.database
prompt> rm -r /Volumes/<imagevol>/var/vm/swap*
18. Now you can get rid of the admin account you used to set up the machine Use the terminal:
prompt> nicl -raw /Volumes/<imagevol>/var/db/netinfo/local.nidb -delete /users/<admin>
prompt> rm -r /Volumes/<imagevol>/Users/<admin>
prompt> rm /Volumes/<imagevol>/var/db/.AppleSetupDone
19. Shut down and ship it to your buyer. When they get it, it will boot to the Welcome screen just like a factory Mac, except that it's better because it's completely up to date.

Similar Messages

Many questions...advice? iPad 2 == iPad Air in France

I have a 16 GB iPad 2 WiFi and am planning to buy a 32 GB iPad Air WiFi + cellular
I'm in France, but will probably be moving to the US next year.
Many questions, any answers appreciated!
-I don't have a computer...my laptop committed suicide, and I got the iPad to tide me over, and found that I really don't need anything more. Is there any problem transferring my apps and data over, or do I have to repurchase stuff? It's backed up on iCloud.
-related question...is there a good way to get music I've got on various iPods (I've got 3 of the old tiny ones) onto the iPad (again, no computer)?
-will I be able to buy an iPad Air in France and use it in the US with just an adaptor, or do I need to buy a completely different power cord?
-it looks like if I get the WiFi + cellular version in France, I need to sign a cellular contract. Does anyone know if this is actually the case, or if I can buy one contractless, use it WiFi, and worry about the cellular part later? Again, if I take it to the US, will I be able to add a US cellular contract later? Or am I stuck with whichever country I bought it in?
-is there a good way to easily trade in or sell my old iPad? French power cord, etc. Earbuds died. Has it got any value?
-if I buy a 16 GB iPad Air can I add memory later, or should I go for 32 GB right off the bat? I spent a bunch of money for extra iCloud storage, only to discover that it didn't mean I could keep more movies downloaded, and so it wasn't useful and I canceled it. Am I correct in assuming that I probably want the 32 GB this time around?
-I don't have a printer, but I'd like to get one. What I really want is cheap and nasty, good at printing black-and-white, easy set-up, no expensive supplies. Recommendations? Or what to definitely avoid?
-is there a good reason to buy from the Apple Store as opposed to a general electronics retailer?
-I currently use the SmartCase, but I'm thinking to change to a SmartCover because of the weight.
Except for not covering the back of the device, do they basically function the same?
-I don't like the available Apple case color options (they are the icky pastel colors of cheap Japanese blenders! Why?)...
Are there any cases from other manufacturers that are equally or even more functional but have other colors?
If anyone has any recommendations for indispensable accessories that you really love, please tell me!
Also, the 2 annoying points I've noticed are (1) a bunch of stuff is only available through FlashPlayer, and (2) can't attach multiple documents to emails. Are there any changes here, or am I missing an
easy workaround?
Merci beaucoup!

As long as you use the same Apple ID on both the devices you can share apps and content that's been downloaded from Apple.
If the music on your iPod came from iTunes you can redownload it. If you synced it onto your iPods as music ripped from cd's etc then I don't think you can get it off the iPod, or if you can the only way to do that is with a computer.
You will only need a plug adapter, the power brick should work on world wide power.
I don't have a cellular iPad but if you get one that's wifi only you can later look into something like a Mifi, a portable battery operated wifi hot spot.
Selling your old iPad should be relatively easy although you might need to knock off a few bucks for the french power plug. Just make sure that you erase all content and settings before you sell it so they can get int it and so that your data is removed.
THe memory isn't upgradable so buy the memory you'll need because what you buy is all you have.
Any wireless printer could work. If it's air print enabled then you're good to go. If not you can look for apps by the printer manufacturer or there are plenty of third party printer apps that enable wireless printing.
You don't have to buy from Apple. In fact, places like Best Buy offer really great accidental damage protection that can be even better than waht Apple offers. In addition, third party places may have other perks, such as free covers or gift cards towards accessories, etc. So shop around.
The only thing to remember, if you choose to buy Apple Care Plus it's best to get it when you buy your device.
As far as I know there's no huge difference between the smart case or Smart Cover. If you're shopping for cases then I'd suggest Amazon. Widest and best selection out there, and even if you don't buy from amazon, you can see who's got what.
THe accessory I can't live without is my Zagg Folio, it's a case and wireless keyboard that turns my ipad into a mini computer. A stylus can also be helpful if you find the screen hard to maneuver around but not necessary.

Selling my mac mini and need help

I know this question has been asked over and over but im selling my mac mini and have a couple of questions
How do i remove my changes and default to startup settings for new onwer i do not have a DVD/CD drive
My mac was purchased in May of this year .
also will it default to mountain loin 10.8 i installed in July ?

If your mac mini came with lion, the installer should be in launchpad. There are many tutorials online on how to how make a bootable usb or dvd from this file.
1. Backup your important files.
2. Boot into the usb or dvd.
3. There will be a screen where it asks you to choose a disk, and there should be an option to open disk utility (maybe in the top taskbar)
4. Format the hard drive.
5. Install Lion.
6. When the buyer turns the mac on, they will get a screen where they get to set up their new mac
Hope this helps.

Apple noob ipad2? - many questions, can you help?

hi, i have many, many questions. if you could answer at least a couple and let someone else answer others, i would be so grateful! thank you!
i'd like to get an ipad 2. i'm very crippled, disabled, and desperately in need of a *good* tablet. since i am very very poor, it will be nearly impossible for me to do this. first of all, is there any way for someone like me to obtain a new ipad; a contest, a charity, anything like that? i hate to ask, but i'm nearly quadriplegic and will be completely at some point. i've tried some cheap tablet pcs and they were all horrible and returned. i cannot afford the $329 for the cheapest ipad 2, so i surely cannot afford one w/ more storage. i need to know if ipads are equipped w/ removable storage, such as a micro or standard SD card. are they? i would have to get the cheapest ipad 2 which i believe has 16gb of storage. i'd want to be able to store onto an SD (or other) media or i will eventually fill up the space.
i do see that it has bluetooth. can i transfer apple files to a pc via bluetooth? is that possible since my old, old, defunct, barely functional pc is running win7? any pc i'd transfer to would be MS windows. i will always save in a windows compatible format. i just do not know if i can transfer files from apple to pc, as well as if i can transfer via bluetooth from apple to pc?
i'm concerned about having to pay for apps. i live way below the poverty line and have no friends or family to assist w/ anything - not that i would dare ask! i'm on my own and this would be a once in a lifetime purchase that would have to last me "forever". i heard an ipad user say something about the first gen ipad becoming "obsolete" and that you cannot upgrade an ipad; you have to buy a new one. is that correct? if i could get an ipad 2 (i'd *love* the retina display but cannot afford it - so just the standard ipad 2), will it be useless at some point - a few years from now?
are there many *free* apps? such as, can i install a Netflix app to watch on the tablet for free? or listen to a free radio app? or is there a cost for *every* app? forgive me, i have limited use of my neck and cannot hold my head up or use my arms much, so this post is all i can do. i cannot go searching through available apps.
bc of my physical disabilities, i am desperately in need of something extremely lightweight that will last me a very long time. in addition to the cost of apps, are there any other operating costs, other than my internet service, for which i need to be aware of before diving into All Things Apple?
if there are any charities or foundations that assist people, disabled or not, in obtaining an ipad 2, please give me link(s) and/or info. due to my disablities and financial situation, a very good tablet is my only option. i cannot sit up vertically at all sometimes, or if i can, for only a limited time. i cannot turn my head to view a monitor. ergo, i need something that can be used in a very reclined position. that rules out everything but tablets.
i *think* that SIRI would be a good way to do things via voice recognition. i'm not sure of "her" capabilities, however. is there voice recognition accessibility built into iOS? i cannot always use my arms, so i need to be able to speak to do communications. some of my doctors *only* communicate via their secure email service. they will not accept calls to the nurses at all. this is a huge problem for someone that cannot look at the screen due to its position, or type the email. i really need voice recognition so i can communicate! if it's not built into iOS, is it an app? what price?
i would also need the smart cover and a keyboard. i have to have the stand, as i am unable to hold the ipad up - remember that i am in a reclined position at all times. i would likely put the ipad w/ the cover as a stand on my knees (bent and upward), and then need a keyboard on my abdomen. are the keyboards wired or wireless? if wired, how long is the cord? i would need about 2.5-3' in length to do this.
i have an HDTV that was a gift (THANKS!). does the ipad 2 come w/ a standard HDMI or other connection cord to connect directly to the tv? or does one need to purchase "apple tv" or some other type unit to view and use on the tv screen? (in which case, a keyboard w/ cord would not work, would a wireless keyboard work about 8-10' away?).
if my old printer works, i will have to connect it to the old pc - running windows. will i still be able to print w/ airprint, even tho the printer is connected to a windows pc? very much need ability to print, especially for medical and financial concerns. do not have wifi printer and cannot afford one. will it work?
can i use my google account and its settings - will apple sync w/ chrome?
how much is the warranty and for how long may i purchase it for? I would want the longest one. i was able to see that it said you can make 2 warranty claims. is this correct?
can i upgrade iOS? is there a charge for it, as in windows? can i use other programs such as photoscape (freeware vr of photoshop) or another browser (such as dolphin)?
does it have GPS? may i use it at no charge? i'm homebound, so this is not a big issue, but if i survive the many major surgeries, i *hope* i can get out again!
i really need some help. i cannot communicate with people! i'm new to apple and do not know anything about these things. please forgive me for the very lengthy post and so many questions. any and all information would be quite helpful! please remember that i *cannot* go searching around sites to find this information. this post alone has taken over 2 days to write.
thank you again, and i appreciate your time!
tiff TIFFANYDW2 at yahoo dot com

thank you so much IIP glad to hear someone vouch for a refurb. youre right, i cannot afford anything apple. i was hoping to find a foundation that helps disabled ppl that need to communicate. i really REALLY need to know if there's voice recognition in the iOS, or even a good free app.... idk. as you said, i looked at refurbs and even the same model as the cheapest new ipad 2 was $400. :/ only diff i could see *i think* was that it was wifi and cellular - and i only need wifi. perhaps the reason the refurb was as much as the new w/ only wifi?
prob w/ laptop pc - cannot use arms much, esp to pick up a laptop, and cannot carry one around. even an ultrabook (which is a trademark) or other light weight is over 3lbs and i cannot do that. i can barely do 8oz (for a drink). ergo laptops are out. ultras / light weights are way too expensive. they also come w/ friggin win8. the starting range of those are much higher than the starting range of ipad.
i guess i'll have to look into a samsung galaxy 2 tablet, android, upgradeable, if i cannot find a way to get the ipad. advantage of tablet pc over apple / ipad is big time w/ warranty. so that is my 2nd choice, since the price just went down tonite actually at my WM. (no lectures! i have to buy there, cannot afford local biz's!)
i'm using a laptop now, old one, borrowed, win xp. i cannot move it at all. it's soooo heavy! i've not weighed it but would not be surprised if over 5lbs. ergo my posts take forever to write and it's very hard for me as i cannot be in a reclining position to use it. due to my spinal diseases, it's complicated. i have to move around at least every 20-30min while awake, or 45-60min while trying to sleep. not to be confused w/ mobility or ability to hold head upright/ at all, or use of arms. spinal disease is entire spine now. just found out that peachy news recently.
so you see a laptop wont work. i've spent months and months trying to find a laptop that i *could* use. not possible.
pro's of tablet pc: less than 1/2 the price, and no q's asked, no charge, 2-3 yr drop/spill/anything accident or manufacturing defect. will get one w/ android, upgradeable. tons of free apps.
cons: much less performance, and nothing near the quality of ipad in any way. even the cases are not as durable as ipad. wont get anything w/ windows on it, so have to make sure it's an android. many android models *do not* have VR (voice recognition) installed. hard to find *free* *good* VR app. have to use mSD card. hard for someone w/ very limited use of arms and would have to mess around w/ that little tiny thing w/ messed up dexterity.
pro's of ipad: DURABLE, still unclear how long it'll last as far as upgrading iOS and available apps. great OS and software/apps. compatible in many ways w/ pc. *better* features in all ways than tab pc.
cons: no idea if disability accessibility w/ VR installed or free app that is *free* and *good*. price more than 2x as much as decent tablet pc. warranty is crap. i cannot afford it and it's only 1 yr and doesnt cover accidents. have to buy more expensive compatible accessories like case/cover/kb.
either way, i have to find help for purchase of either kind and accessories and prob good VR software/app. at some point, i will be 100% quadriplegic and unable to communicate - that's an absolutey firm prognosis. at this time i am 80% incapicated - meaning 80% of a 24hr period i am completely incapcitated. i wanted to get VR set up on pc, but cannot sit, even in recliner, and look at monitor due to position of body and therefore having to turn head, hold weight of head on neck, and entire spine issues. so i was going to set it up, as i thought i had no choice (which i wont have likely sooner than expected), and then i got laryngitis and had *no* voice at all for 35 - THIRTY FIVE!! - days! been ~2+ mo now and it still goes out. crazy! advice: if you lose your voice, SHUT UP or you'll never get it back. i'm not kidding!
so things arent working out well at all for awhile. *shrugs* such is life.
this reply has taken me many trips (and hours) to the old laptop and i cannot hold my head up or use my arms anymore tonight. so
KING PENGUIN - i will have to read and reply to you tomorrow (USA). sorry!
thank you IIP! tablet pc is back in my options. that choice was just made a few hours ago when my "servant" (lol, my bff, he's so sweet!) came by and went shopping for me so i could get some food! yummy! there are too many cons to tablet pc, but it appears, at this point, that it's going to be my only choice.
k, my head's falling off! i tell ppl i have a "dislocated head" HAHA and my mom thought i was serious. :/
THANK YOU!!!

Love the Cloud Idea, but I have Many questions about it

Hi,
I love the Adobe Cloud Idea, but I was wondering if it is the right for me. I have a very peculiar situation, my job takes me to many different places around the world.
- My Next job is taking me to Peru and I noticed that it is not on the available countries. I live in the US and I will subscribe from here, but if I go to Peru, would I be able to use it from there, before the 30 day renewal? And what about If I spend 3 month? I read somewhere that I ony have to have an internet connection, but does that mean that if I am in peru with internet nothing will happen? or does it mean that I ned an internet connection and able to be in a country that it is available? and how does the 30 day work? if I am subscribed, do I need to re do everything or it basically confirms that I have "cloud installed" and then just charges me?
- Another question that I have is more about how does the subscrition work. I subscribe from my Deskop, can I use it on my laptop? The question goes mainly because sometimes I work from home on my desktop, sometimes I use my laptop at work, sometimes on my lapotp in a different country and sometimes with someone else laptop. So am I able to go back and forth from desktop to laptop and different computers?. I think technically the question is, The subscription is for the Account Or is it for the IP address meaning that only one computer can use it.
- Something that was told to me at work but was definetly differentfrom my understanding is the subscrition. My understanding was that I can use it for a month, pay that month, the next month unsubscribe - don't pay, and the next one pay it again and be able to use it. Somebody from work told me that they are annually and not monthly. I though you had both options, which one is true?
Thank you!

Thank you for the quick reply Preran.
You actually answered one of my questions but I think it brought a couple more.
I thought that the 49.99 dol subscription monthly included everything in cloud and not just one of the software and the link that you sent me only talks about one and it is a different pricing
Subscription editions
One-year plan*
Month-to-month plan
Photoshop®
US$19.99 per month
US$29.99 per month
and then It talks about
Or get it all and more with an Adobe Creative Cloud™ membership.
and when you go there it gives me a completely different price
Membership
Annual plan*
Month-to-month plan
Adobe Creative Cloud
US$49.99 per month
US$74.99 per month
And not only that when you go to the cloud page what it says is something completely different sayng that you can do the whole package for the 49.99 price.
This is something that even though it's not a huge issue, But I watched a lot of videos for the realease of this all with Adobe spokepersons and the way it was advertised was that you can pay 49.99 for one month have it all and the next month if you don't want to use it you don't have to and come back in another month and it will be the same with the 49.99. again I love the idea, but that for me was false advertising and really got me nervous about it because I do not know what will happen in the Future with all of this.
Everything I do usually comes from my own pocket my job pays for my some stuff but I am a contractor for them so the whole cloud Idea was brilliant I would include the 50 dollars in the pricing for that job whneI get a job from them, WIth the Info I am getting I would first have to pay more and not only that I am stuck Paying the 50 dollars for a year which comes to less than buying the softwae but still means that even If I am not working on it I would still have to pay.
Creative Cloud
All the tools you need to create, collaborate,

A very handy Apple Link to many questions posted here ...

Hi ALL,
This is a Apple LINK to many questions that ask here ... before asking have a look into this link ...
PRO TIPS, great to Bookmark this ...
http://www.apple.com/pro/tips
Takes a weekend to read ...
Dimaxum

Apple also do a video podcast - 'Apple Quick Tips' which you can subscribe to in the iTunes store and play it on your Mac. There's some pretty good tips in there if you don't want to wade through all that text.

How many Questions should be correct During Certification

Hi All,
I am planning to take XI certification. How many Questions should i answer correctly of the 80 questions to get the Certification?
Thanks for the help,
Deepthi

Hi deepthi,
U can do certification in
1. SAP XI 3.0
    Certification ID (Booking code): C_TBIT51_04
    Pass Percentage: 65.
2. SAP XI XI 7.0
    Certification ID (Booking code): C_TBIT44_70
    Pass Percentage: 70.
Number of certification questionsin both the case is 80. So u should get around 52/56 questions correct in either of the course.
Good Luck..!!
Regards
San
Remember to set the thread to solved when you have received a solution there is a Way.

I have many questions, I have called Support, they refuse to forward or give me Tech Support See Be

Hi,
I have many questions, and have had a very frustrating time to get in touch with the correct person.
I have called support twice, both times even though it was a technical question about cloud, they refused to forward my calls and told me there is NO technicall support for Cloud and that I have to place my questions here in the forum.
I am CONTINUALLY told to change my password, 2 and 3 times a week. I am a sysAdmin, my passwords are a MINIMUM of 13 Char/UP/Lower/Number/Special Combo, always have been. They work out to a 100% approval in any algorythm checker.   Yes, I was one of the persons who had their password stolen which has caused me a tad bit of inconvenience, but such is life.   Is This Normal? I have gone on twitter a few times to verify the emails, I have got them so often.
My "Cloud Sync" Hasn't worked since PhotoShop's Site Closed, I know this beause I stored my 20gigs of files, .ai, and .eps, .psd eveything that I couldn't move to Revel (which btw, I never got a refund for having to purchase the revel account 20gigs, when photoshop was closed, which also was never refunded.)
I actually wasn't too worried about the cloud issue because I only work at home, if I go somewhere else.. work's not going with me
Since about three weeks ago and currently I am having NOTHING but problems with cloud, The errors in my Event Log are NUMEROUS
Activation context generation failed for "C:\Program Files (x86)\Adobe\Adobe Dreamweaver CC\Dreamweaver.exe".Error in manifest or policy file "" on line . A component version required by the application conflicts with another component version already active. Conflicting components are:. Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0. 7601.17514_none_fa396087175ac9ac.manifest. Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.76 01.17514_none_41e6975e2bd6f2b2.manifest.
In xml form:
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="SideBySide" />
<EventID Qualifiers="49409">80</EventID>
     <Level>2</Level>
    <Task>0</Task>
<Keywords>0x80000000000000</Keywords>
   <TimeCreated SystemTime="2014-03-28T08:07:04.000000000Z" />
   <EventRecordID>2269809</EventRecordID>
   <Channel>Application</Channel>
   <Computer>Celtic-Surfer</Computer>
<Security />
</System>
       <EventData>
      <Data>C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7 601.17514_none_fa396087175ac9ac.manifest</Data>
<Data>C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.760 1.17514_none_41e6975e2bd6f2b2.manifest</Data>
<Data />
<Data />
<Data />
<Data />
<Data />
<Data />
<Data />
<Data />
<Data>C:\Program Files (x86)\Adobe\Adobe Dreamweaver CC\Dreamweaver.exe</Data>
<Data />
<Data />
<Data />
<Data />
<Data />
<Data />
<Data />
<Data />
<Data />
</EventData>
</Event>
manifest for x86/64bit at both dll files compiled so I cannot review their content.
However it should be noted at this time, I did not invoke Dreamweaver, the Cloud did, and this is not the first time.
This particular error occured 5 times in 3 seconds.
Same two errors at 3:49pm on the 28th.
Today, I went and bought a new solid state drive. Brand New Fresh OS, Downloaded Cloud, CC, and of course The Edge Products, which I dearly love btw.      Everything seems to be working fine, EXCEPT,
1.) where did CS6 Products Go?
2.) Why after being a Faithful Product User/Cloud Supporter for the Last two years, after going through all the trials and tribulations with Adobe, am I being asked to renew my license for a "One Time Per Year Fee" which is MORE than my monthly amount? ( deal: 599.80; payments at 49.95 per month is 599.40 Go Figure? ) So, I'm being asked to pay the same amount, make it a single payment and get half the software, litterally. Did I miss a paticularly important anouncement?
3.) EVERYONE OF MY IRREPLACABLE FILES IN MY CLOUD ALL MY AI FILES, are gone. Yesterday, it would seem My having the SYNC TURNED OFF was over-ridden by the system (Adobes) and they have upload 'garbage' files, and my original files, the caligraphy files are no longer there. My gorgeous image of a little boy with flowers is no longer there. I PAID ALMOST A GRAND for these files. Stored them on Adobe, because, well, you deal with images, so you're the best right, that's why I bought extra storage on photoshop.com, then was told I would have to move to revel, but not the ai, eps, or pdf and i don't remember about png's. files, so I moved everything to revel (purchased the extra storage there.) AND put everything on the cloud and turned off my file sync. Not everyone is an idiot, maybe something is turned off, there's a reason for it, how dare someone override MY SETTINGS. They could have emailed, called, chat, google chat, irc, or snail mailed me, it's pretty easy to get my attention.
I could just cry.
lost my files,
asked to pay one time instead on monthy, and there's not even a discount and no additional incentive. Lost the ability to work without having to be connected to the internet, which will be delimited here very shortly since I'm on comcast.
and the worst, the very absolutely worst part is this is the SECOND time in a row now, I've had an issue with Adobe that has gone on for over a year while support TELLS ME A PAYING CUSTOMER, that 'gee, sorry, no support for cloud" , "No I can't forward you to a tech" (direct quote) and "The Only support for any cloud issues is the forum"
How can I handle this in the future, my nerves just can't take it anymore. Seriously, I'm just shaking now I'm so upset about this and I really hate writing something like this, or airing issues in public that really should be, imho, private.

Hi Ken,
Wow, I've logged into adobe and never seen your response until now.
I need to make the forums more of a daily stop I guess.
Thank you for your response, When I go to the Archives, it states I have none. In addition, previously when I'd tried to move items to the archive, they just disappeared
Currently my desktop is not connecting at all, Everytime I connect, it's states "We have now logged you out" and requests I login again.
I have of course rebooted,
Gone into taskmanager, killed all the relevant threads, tried again to login through the desktop, no luck, I'll have to uninstall it, make sure the threads are killed, then reboot it and then reinstall it, but I've not had the time to do that.
On another note, and just as a point of reference, myself, personally, I hate these "cloud" file repositories (not to be confused with adobe cloud services which I love) but the file repositories themselves imho, are a blackhole of resource usage when one doesn't/isn't using them,
Is there a way we can use it more of a "ftp" sort of thing, when I want to I can put files there? There is no way to "Download" the repository, no way to download the folders.. only individual files and then it takes I think three different steps before the download starts.. I find this very inhibiting. Just an fyi. for what it's worth.
Please, feel free to contact me,
I'm on g+ chat [email protected]

I am selling my Mac Mini. I recently purchased OS X Lion. When I restore to factory settings, how can I ensure that the operating system will still be Lion, and not the original operating system, which I believe was Snow Leopard?

I am selling my Mac Mini. I recently purchased OS X Lion. When I restore to factory settings, how can I ensure that the operating system will still be Lion, and not the original operating system, which I believe was Snow Leopard?

If you bought Lion from the App Store, you can't legally or practically transfer it, because it's tied to your Apple ID. Reinstall the original software from the discs that came with the machine.

0 down vote favorite I would like to ask the following question. I am using mac os x 10.9 maverics me quicktime player version 10.3. Can I trim a video recording without having to press the pause or save it as a file? Or can I add a new recording t

0 down vote favorite
I would like to ask the following question. I am using mac os x 10.9 maverics me quicktime player version 10.3. Can I trim a video recording without having to press the pause or save it as a file? Or can I add a new recording to a video file? Thanks in advance

Well,
I tried the "Internet Recovery" option and finally saw Mac OS X Mountain Lion's install page but after waiting 7 hours when I just thought its going to start installing, I got another progress bar with 36 hours remining time to download "Additional Components" then after progressing 2-3 hours, it shows "Unable to write installation something..., Contact Apple Care"
Then I accidently rebooted the machine and now it seems Internet Recovery don't work anymore, it shows "support.apple.com - 40 something!" error, and finally when I tried to reboot using Recovery HD, I found it's gone as-well!
To be honest, I don't know what to do now, I am and dissapointed... also I do not have any Apple Store nearby, there is an authorized country reseller almost 650/km far away from my residents and they even charges too high (like $250) for doing such repairs (as per phone conversation)
If anyone have any idea or anything to help me with, please do share- I'd be eternally grateful!

Hello , how r u, can i ask 1 question about xcode, i have mac os x 10.7.5 , n xcode version 4.6.3 i want build apps for ios 7.1 n mac os 1.9 ,, , but my macbook is old late 2008 macbook 4,1, so can i develop apps for ios7 n 1.9 using xcode 4.6.3, bcz my

hello , how r u,
can i ask 1 question about xcode, i have mac os x 10.7.5 , n xcode version 4.6.3 i want build apps for ios 7.1 n mac os 1.9 ,, , but my macbook is old late 2008 macbook 4,1, so can i develop apps for ios7 n 1.9 using xcode 4.6.3, bcz my machine cant upadte on 1.8 n 10.9,, ihave 2gb ram . core 2 duo pr, plz rely asap,
thnxs

Please type complete sentences and words. This isn't an instant message program.
https://developer.apple.com/support/ios/ios-dev-center.html

There are too many questions "like" mine, so here it is: I updated from Mountain Lion to Yosemite, I can't open iphoto 9.1.5, I am directed to the app store, I "accept" iphoto upgrade and enter my credentials, but no update occurs. :-(

Attempting iPhoto upgrade from 9.1.5 to 9.5.

How many questions like yours should there be? What exactly do you expect the volenteers here to do about what you personally consider "too many questions"?
To move to iphoto 9.6 (required for Yosemite) You must log in to the App store using the Apple ID that was used to set up the compter (or purchase the application if it was purchased later), backup your iPhoto library and then download and install iPhoto 9.6 from the App store
If that is not working then you must contact App store suport - link is on the right of the App store window
LN

Planning to buy, many many questions.

Hello,
I am sorry if people have been asked this before but help would be greatly apprecaited. I have many questions such as:
1)Is MSN compatable with MacBook programming?
2)Can you run downloading programs such as Limewire on MacBooks or do you have a downloading program on there?
3)Are there programs out there to change things over so I can use accessories that are only compatable with Windows? (my mp3 player for example)
4)Are their any disadvantages to having a MacBook Laptop?
5) What is the average daily battery life?
Thanks!

You have good instincts. Indeed these questions have been asked before. I suggest you do some forum searching for the answers.
I also suggest you visit an Apple retailer as well.

Questions before I SWITCH to Mac...

Few questions before I switch to Mac (hoepfully when Leopard comes out)....
Currently I have a Dell XPS Media Center PC and a Vista laptop.
1. TV/DVR CAPABILITIES: I love using my PC as a tv tuner & DVR. Does mac have this capability? If I run Vista on the Mac will my Media Center, TV tuner, etc... run the same?
2. PDA SYNC: Will the Mac sync calendar & contat items with my Windows based PDA?
3. WEB DEVELOPMENT: I am a ASP.NET developer. Can I do this on a mac easily? If I have to use Windows on the mac to do this, can anyone speak on the performace?
4. SHARING FILES BETWEEN OS & COMPUTERS: Can I share files with other XP or Vista pcs I have in the house? Can I share files between the Mac and Vista OS on the SAME machine?
5. DUAL MONITORS: Does the MacBook Pro or iMac support DUAL monitors?
6. CS3 QUESTIONS: I'm thinking about purchasing Photoshop CS3, Flash CS3, etc... Can I install them onto the Mac side and the Vista side of the same machine?
Thanks! I was a PC lover, but now I'm turning into a MAC LOVER!!!!
Thanks everyone!!!

1. No way to tell. You'd have to install the card and the drivers too see if they work.
2. http://www.markspace.com/missingsync_windowsmobile.php
3. You'd have to install Windows if you want to develop for .Net
4. Yes and yes
5. Yes
6. You'd need to buy both Mac an PC versions of CS3

I just paid full price for PS. 6, far to many questions. where can I get a full manual?

I just paid full price for PS. 6. I have far to many questions . where do I get a manual?

Hi there,
There's lots of ways to get started with Photoshop CS6 that may help solve a lot of new questions. You can visit Adobe TV which has an entire list of videos that explain Photoshop CS6:
http://tv.adobe.com/watch/learn-photoshop-cs6/what-is-photoshop-cs6/?go=13211
You can also check out our Getting Started pod here in the forums that has a lot of helpful links to introduce you to Photoshop:
Finally, there's a really fun new way to learn Photoshop called LevelUp for Photoshop. It's a free Photoshop Extension that has fun interactive games and tasks that you can play and learn from. There's also a leader board and as you play you earn points from the tasks you complete. You can download it and check it out here:
http://success.adobe.com/microsites/levelup/index.html
I hope this helps! We're here in the forums if you need help with any getting started questions you have with Photoshop, so please don't hesitate to utilize the community to help you! : )

Many questions revolving around selling my Mac

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