Map IDs working inconsistently

We recently upgraded to RH7. With RH5 we had a system with
our developers and all worked fine. What we are experiencing in a
newly created project in RH7 is that only 2 or 3 IDs will work (per
testing in both our application and MS HTML Workshop). It doesn't
matter if we map IDs to topics or bookmarks or change which topic
the IDs are mapped to (which we did just to see if we could make
all the IDs appear in some compilation).
Is anyone else having this problem with RH7?

This can be achieved by directly calling the URL of help system along with the MapID string in the following format. RH_ShowHelp() function need not be called.
"<URL_TO_MAIN_PAGE_OF_HELP>#<str=MAPID"
e.g.
<A HREF="WebHelp/WebHelp_Example.htm#<str=Setup">Click Here to Test</a>
where "Setup" is a Map ID.
Mayank

Similar Messages

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    Hi:
    I am trying to find out the advantages for using map ids as
    opposed to just using the file names for the topics, but I couldn't
    find this information in the RH7 Help or the forums. Can you please
    list the advantages and disadvantages.
    Also, I am describing how I wish to implement the context
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    It sounds like your application call needs to call an online
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    As far as the CSH in the help is concerned, you can use
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  • Using Map Files / Map IDs

    Heya,
    RH9, merged webhelp
    I'm trying to set up Map IDs for a quasi-context sensitive help feature, and I'm feeling a bit overwhelmed. I've read through the RH9 help which links to the Grainge website and a couple more links, but I'm still not sure what to do.
    First, the background:
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    Hi,
    When you use CSH in a merged project, the master project will automatically check all child projects when the context sensitive id cannot be found in the master project.  Peter’s method includes merging the map files but I don’t think that is necessary. We have several merged projects that work perfectly without merging the map files. But Peter is the authority on merged help
    It is important to first get the terminology straight. In WebHelp there are Map ID’s and Map numbers. The Map ID (or topic id) is an alphanumeric string that can be anything from one character to a hundred or more characters. Then there are the Map numbers. Map numbers are a number between 1 and 4.294.967.295.
    The terminology is important because what RoboHelp calls a Map ID may be referred to as a map number. Reading the article on Peter’s site I get the impression that what is called a Map ID on Peter’s site is actually the Map number in RoboHelp. (Please correct me if I’m wrong Peter.) The Map ID in RoboHelp is the Topic ID on Peter’s site. See step 8 of the article, it describes how to create a test page using the default RoboHelp JavaScript API. But that test page actually uses the map numbers as the default JS API does not support topic id’s, only map numbers.
    Your map file tells the following:
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    ‘1’ is the Map number. The Map ID referred to on Peter’s site if I’m not mistaken.
    Calling the Map number 12345 will not work if you use the default method because you are looking for the wrong number. Try the following:
    Say that your master project is placed on http://localhost/newproject.htm. Open a new browser window and add the following URL in the browser where you replace the url with the url your project is placed:
    http://localhost/newproject.htm#<str=12345
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    You (or your developers) may also be interested in my WebHelp CSH dissection: http://www.wvanweelden.eu/robohelp/webhelp/csh Note that this article is aimed at developers and does not provide any direct answers, but it will help you understand the different settings in RoboHelp.
    Hope this doesn’t confuse you and I hope my assumptions about your intended action are correct.
    Greet,
    Willam

  • Has anyone seen changing map ids corrupting an HTML project?

    I am working in RoboHelp8, and generating .chm help files to be attached to my company's software application. I built a map id file from numbers the programmer gave me. His calls have been able to use my generated files, but the "HH_HELP_CONTEXT called without a [MAP] section error message shows up when using context-sensitive help links.
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    Do you know anyone who has experienced this?
    Better yet, do you know an expert in the San Francisco Bay area who I can consult with?
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    See if this thread helps.
    Read the RoboColum(n) for a tips, tricks and musings on the Technical Communication Suite products.
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    Rashmi Joshi

    Hi Rashmi,
    The problem would either be in cache update or your mapping. Please provide the sceenshot of mapping (after clicking the value mapping function).
    you can also choose the option to throw error in value mapping function, so it will throw error when value not found.
    regards,
    Harish

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