Map Loader Can't Load maps to 5230 on Mac OSX

Question

When I start Nokia Map Loader application for dowloading maps on Nokia 5230 I get an error message saying :
The following errors occured while transferring files. If the error is not permanent, you can try starting the file transfers again.
config.cfg file couldn't been found. operation forbidden
config.cfg file couldn't been found. operation forbidden
I can't download maps on the phone because the region list is empty (it is not supposed to be).
This happens every time I try to use the Map Loader.There are screenshots of the same problem on another forum: http://betalabs.nokia.com/apps/nokia-map-loader-fo r-mac/bugreport/configcfg-operation-forbidden
Operating system is Mac OSX
Thank you for your help.

Answer 1

Hi all my experience with map loader is similar and I'm hoping for dramatic improvements to enable me to successfully load maps to my 5800MX,  apols for the length of my post but I have just spent 12 hours trying to get MAP loader to work and have found and fixed a number of issues that I hope will help some people,  I have also found a no of shortcomings in the software and am hoping for Nokia to take note and apply some fixes.  
1. I got rid of the config.cfg error message by loading maps on my phone and changing the memory card location to drive E:  I then waited for a satellite connection and found location,  then connected to my MacAir running 10.6.4 OSX.  Prior to running maps on my 5800 I had the config.cfg errors. 
2. BEWARE that if you are connecting a phone that has not been synced using nokia  MMT before or one that was previously synced but had the music etc deleted (like my 5800 because I formatted the memory card) then initially the NMMT symbol flashes as if it is working,  BUT shortly after it will remain static and then the color wheel will appear when you float the mouse over the NMMT icon,  this can give the impression of a complete software lock upand in my case only after 2 forced quits and reboots not altering things I  decided to leave the MAC in this state  ,  low and behold some 40mins later NMMT started showing a status of music and photo transfer .  SO NOKIA please fix this your software appears to be totally hung but it is merely working so something needs resolution in my view as there really is no indication that the software is running and in "force quit" the software shows as not responding.
3. MAP LOADER, - initially upon loading map loader it reported "phone cannot have maps or is not compatible" however this was because my default memory card (on the 5800 maps, settings ,maps, menu) was C: and I had not actually re-run maps after formatting my memory card (see note 1 and 2) . Changing the default memory location in maps on the phone to E: allowed map loader to run.  Then I had an issue that the map regions were not showing in the left column,  the software simply showed nothing and I had nothing to drag into my phone for upload.  This was resolved by getting a faster internet connection.  Internet Speed and Reliability - Now (still not resolved)  I have a faster internet connection I have loaded MAP loader and have dragged all of the relevant maps to the right.  I click on upload/download maps and the software stars the download process but takes an eternity to download maps,  last night I left the software for 7 hours and still no maps were downloaded,  In addition to this I have to leave my phone connected to my MACAIR the whole time I am attempting to download,  so I can't even download maps from nokia and upload them to my phone at a later date. I think this is due to my internet connection speed but I am using bittorrent to frequently download torrents which works fine so it cannot be that bad.  So MY REQUEST to NOKIA software development for MAP LOADER is can we please have some software that is designed to run on an internet connection that is less than 500K (it looks like you developed it on a 1GB LAN connection).  IE why do I have to connect my phone  for MAP loader to start in the first place  OR  Can't you put an option in the SW to allow the Nokia phone to be disconnected after downloading commences (ie if this is a licensing issue) so I can freely use my phone whilst maps are downloaded on my MACBOOK when Im not in the office  ?  Could you employ a capability like bittorrent in the downloader so we can download in portions when we have access to the internet  ?  Why is your MAP loader so slow ?  IE I happily download 100M updates to MACOSX and ITUNES over these internet connections but MAP LOADER just WONT WORK, OR works so slowly and cannot recover from slow internet connection states that it is unusable ?
4. As I have a MACAIR I only have one USB port so was hoping to connect my 5800 with Bluetooth so I can run maploader whist I am connected to my USB mobile internet.  Unfortunately I was unable to get the MAP loader to recognize my 5800 via bluetooth ,  I loaded the software , chose use bluetooth and it continually searched with no connection found.  This is despite me having the devices paired,  I have used bluetooth connections for both isnc (calendar and contacts sync works fine) and for NMMT. NMMT recognized the 5800 bluetooth connection in the dropdown menu but MAP LOADER completely failed to recognize it.  NOKIA please allow a BT connection with the nokia 5800 so I can run this combination,  OR simply allow me to disconnect my phone whilst I am on the internet downloading my maps,  then once maps are on my local MACdrive I can just disconnect from the internet and uploads maps to my phone.
That's it, in short MAP Loader for MACOSX 10.6.4 seems unworkable in its current form unless your connected to an 8M internet connection or the Nokia development LAN.   Please fix ASAP