MAPI issue between Outlook 2007 and third party software

Hi. I have third party software, which open new mail message by MAPI and fill recipients address, subject, mail body and attachment. On several computers it is work fine, but at one it is not filling recipients address (just this one specific field, every
other yes). It is server application - nothing installed on PC, so everyone runs same script. On PC with this issue is W7 Pro 64bit, MS Office 2007 Pro SP3 32 bit, kerio mail server offline connector. Same configuration like on other PC's which works fine.
Do you have any suggestion where to start find this issue? I tried to make new profile in Outlook, but with same result - no address filled in 'To:' Thank you for your help.

Hi,
Seems this issue is more related to the third-party application and the local settings of the user's client, we can do few thing on Outlook side. It's better to contact the support for the application to get further support.
Thanks for the understanding.
Regards,
Steve Fan
TechNet Community Support

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MAPI issue between Outlook 2007 and third party software

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