Mapping an iPod; selecting a device type / Norton Antirus quection

I am a new user to Network Magic.  I had not heard of the program until yesterday.
So far all the PC's have connected and confugured OK.  I have two issues / questions:
1) For the iPod, naming it is no problem but what Device Type should I select?
2) On one Dell PC, connected by wire to the router, Network Majic is not seeing the Norton Antivirus software and reports "Antivirus is not active", but it is.  Any idea on how to fix this?  Right now I have it set to ignore.
Wogie
1) Network Magic Version installed: 5.5.9195.0-Pure0
2) Cable connection, Time Warner Road Runner
3) Brand of Modem:
4) Router: Linksys WRT54G; Firmware v1.02.0, Jan. 16, 2007
5) 2 computers wired, 1 laptop (wireless) and 1 iPod
6) Problem computer: iPod
7) All PC's use Windows XP Service Pack 3 (Pro on 1, Home on 2)
8) Norton Antivirus
9) Norton is active

Has someone an idea how to get into the system of the iPod, that i am able to see what he is doing?
I already tried to works with XCode, but not able to connect to my device.
Also worked with the iPhone Utility, nevertheless a bit helpful.
Or a hint, how to destroy my actual firmware and to set up a new one, means setting up a completely (brand) new iPod like i bought it at the store?!
Support can not help me any more because my warranty is over ince 2 days.
Thank you

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    HE                      COURIER, HELVE, TIMES
    ISO 8859-9 (Turkish) ********************
    TR                      COURIER, HELVE, TIMES
    Simplified Chinese **********************
    ZH                      CNHEI, CNKAI, CNSONG
    Japanese ********************************
    JA                      JPMINCHO, DBMINCHO, DBGOTHIC
    Korean **********************************
    KP                      KPBATANG, KPDODUM, KPGULIM
                            KPGUNGSE, KPSAMMUL
    Traditional Chinese *********************
    ZF                      TWDPHEI, TWMING, TWSONG
    Thai ************************************
    TH                      THANGSAN, THDRAFT, THVIJIT
    Arabic (Unicode systems only) ***********
    AR                      ANDALE_J
    Verify your output by examining the OTF data
    When analysing printing problems of this type, be sure to check the OTF data which gets produced by SAPscript or SmartForms. OTF or "Output Text Format" is the intermediate page-description format generated from SAPscript or SmartForms. OTF will contain the final printer font names and character set/language identifiers which help to solve the problem. OTF will even name the form and the language of the form used to create the output.
    The easiest way to do this is to create a spool request from your application, run transaction SP01, use menu
    Goto->Display Requests->Settings
    and choose
    Display Mode: Raw
    Now display your spool request. If this is a SAPscript or SmartForms spool request, you will see OTF data. Each line represents one OTF command, every command starts with a 2-character cmd identifier and possibly some cmd parameters follow.
    Here is an excerpt from a sample OTF file where we highlight the most interesting commands:
    //XHPLJ8000    0700 00000000001
    IN04EALEXTEST_ZEBRA
    IN05%PAGE1
    OPDINA4  P 144  240 1683811906000010000100001
    IN06%WINDOW2
    MT0024401289
    CP11000000E
    FCHELVE  120  00109XSF100SF101110000067E X
    UL +0000000000000
    SW00067
    CT00000000
    ST0453037Dieses SF hat Stil ALEXTEST_ZEBRA mit
    The 1st line with the // (Control) command reveals the device type usedto print: HPLJ8000
    //XHPLJ8000    0700 00000000001
    The 2nd line (IN = Info command) shows the name and (internal 1-char)language key of the form:
    IN04EALEXTEST_ZEBRA
    In this case it is the English (E = EN) SmartForm ALEXTEST_ZEBRA
    The OP-line (OP = Open Page) gives the page format used in the form, it is DINA4 Portrait orientation:
    OPDINA4  P 144  240 1683811906000010000100001
    The CP (CodePage) cmd shows the SAP system codepage used to code the text and the active language. In our case it is codepage 1100 and language E = EN = English.
    CP11000000E
    Finally, the FC-cmd (Font Call) lists a printer font selected within SmartForms. Please note that every SmartForm has a designated default SmartStyle under "Form Attributes->Output Options". In addition, every text node can have a SmartStyle attached (which will override the definitions from the default style for the text). In our case the resulting printer font that was selected is HELVE 12.0 pt bold-off, italic-off.
    FCHELVE   120  00109XSF100SF101110000067E X
    Header Data
    Release Status: Released for Customer
    Released on: 22.08.2005  09:57:20
    Priority: Recommendations/additional info
    Category: Customizing
    Primary Component: BC-CCM-PRN Print and Output Management
    Secondary Components: BC-SRV-SCR SAPscript
    BC-SRV-SSF Smart Forms
    <b>Reward points for useful Answers</b>
    Regards
    Anji

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