Maps improvement program

Could someone tell me exactly what data is collected as part of the improvement program and how this is used by Navteq and / or Ovi and how fast improvements are implemented? It seems to me that whilst Ovi maps has improved there are still too many instances where the routing is erratic and performance wise it lags behind some of its competitors.
A good example recently where the outbound journey was 85 miles yet the return suggested 116, upon deviating to my preferred (and outbound) route the predicted journey time dropped by some 25 minutes or so despite traffic conditions being the same.

http://www.allaboutsymbian.com/news/item/11821_Ovi_Maps_adds_Maps_Reporter_fu.php
http://blog.ovi.com/2010/08/03/contribute-to-our-map-data-with-map-reporter/
--------------------------------------------------​--------------------------------------------------​--------------------------------------------------​--If you find this helpful, pl. hit the White Star in Green Box...

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