MAPS on iphone 6 is frozen

It's updated and did a soft reset...been frozen for weeks. Never showed map images every since i got it but used to show the route at least.
Now completely frozen....what do i do?

Maps is a native iOS app. What user troubleshooting have you tried? Double-tap the home button to bring up the multi-tasking bar. Find Maps and swipe upwards on the thumbnail of the application. From there do a reset on the phone. Hold the sleep/wake and home buttons together until you see the Apple logo and then release. The phone will reboot. After that, test Maps. If it is still not working, then the next step in troubleshooting is a restore from backup. That is done either via iTunes or iCloud, depending on how you do your backup. If that does not fix it, then restore the device as new, and do not add any additional content to it. Test maps, and if it does not work correctly, then make an appointment at the Genius Bar of the nearest Apple store or Authorized Apple Service Provider, depending on your location.

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