Mark/Space Missing Sync Disaster

Where to begin. The problem is changing. Missing will run fine if I start it in a Guest Account.
When I try to run as the administrator it quits abruptly. If I set up another administrators account I get the same issues. The plug in page dissapears.
When I try to setup any plug ins it hangs. It is difficult to address because it's behavior is different almost every time I open it.
The worst part is when I first installed it, it worked great. When I put my computer to sleep it broke the install for good. It has been inconsistent at best. I have uninstalled and reinstalled at least 15 times.
I did try to use Pocket Mac prior to Missing Sync. That was not consistent either. I uninstalled it.
I have gotten various things to work like deleting Calender Cache.
Resetting Sync Services and on and on. I have been fighting this for a least 4 days.
I have gotten it work maybe 6 times. Then it will start giving me various errors.
I have worked on computers for along time and I have never fought with software this difficult to get to work. My late model 2008 MacBook is running just fine otherwise.
I would just throw in the towel but since I paid $39.95 I thought I would take some time and type this out.
I don't normally ask for help. I can fix most computer problems Windows Or Mac. I feel this has beaten me.
Please help me if you can, ANYBODY if you can
Thank You

Hi there and welcome to the forums!
Please don't post the same inquiry twice in these forums. We are all quite active in trying to provide assistance and it's really easy to forget that we helped in one place and then just do it all over again in the other. I promise someone will answer you, but please keep it in just one place. I suggest the 9500 forum...or perhaps the MAC forum since it seems you are attempting to do this on a MAC.
Thanks!
Message Edited by sdgardne on 06-09-2009 08:43 AM
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Similar Messages

Mark/Space iCal sync issue

After not hotsyncing for a week (I was out of town) I tried to hotsync and got a Hotsync alert that more than 5% of my data in iCal would be changed. I backed up my data and boldly hotsynced.
Now I have lots of items that I previously had deleted going back months in iCal. Interestingly, the "ghost" items are appearing only in iCal and not on my Palm. Any ideas?

Welcome to Apple Discussions.
It's hard to know exactly what happened without having actually watched this problem unfold.
It's unlikely that the Missing Sync for Palm OS tossed up the standard Sync Services 5% threshhold warning, which is actually set for the framework in iSync. And, the reappearance of old iCal data and the problem appearing in your Palm calendaring application suggest that .Mac Sync and your .Mac records are responsible, not the Missing Sync for Palm OS.
I experienced an unrelated, but somewhat similar issue which did involve .Mac and which I have not yet been able to correct, despite resetting the truth database [something you can do] and unregistering sync clients [something that you cannot do] with developer tools. There is a clear, but apparently unrecognized and undefined problem on the server side of .Mac that triggered my issue, and may well have triggered yours also.
I suggest that you…
• turn off .Mac synchronization, assuming that it is enabled
• reset the truth database using the Reset Sync History button in the iSync Preferences… dialog
• remove the bogus records manually from iCal if you cannot restore your calendars from a contemporary backup copy
• back up your iCal and Address Book records - repeat: back up your records, then
• synchronize again without .Mac involved in any way for the time being
This next synchronization event will be treated as if it were the first, but I believe that you can get away without having the Mark/Space Contacts, Events and Tasks conduits overwrite your handheld. Be sure that you back up your Address Book and iCal files using the option in each application under the File menu to do this, before you synchronize.
It's also probably a good idea to HotSync your existing records using the Palm Backup conduit—configured to Backup using the Missing Sync for Palm OS—alone, before trying a conventional synchronization with the Mark/Space data conduits. That ought to leave you with backed up Palm records, and backed up Address Book and iCal records. If you experience a data 'disaster,' you can simply shrug your shoulders and restore all of your records.
[Did I mention the caution to back up everything?]

Treo 755p, Leopard, missing sync, no event syncing

i initially had entourage but decided it *****, so i'd simply use ical and apple mail. when i had entourage i installed the palm software, but used isync to sync and everything worked fine. once i stopped uing entourage, and deleted the conduits, isync wouldn't sync anything.
after lots of reading i decided to try and get things moving with The Missing Sync. it now looks like my tasks and address book are syncing, but my calendar does not. kind of important, i think. my photos don't sync anymore, either, but im way more concerned with the events
i'd be very gratefu for any assistance anyone can give. i've searched this forum, but i keep getting hits from 2005-06!
anyway, here is the log from missing sync:
Sync starting at 8/23/08 5:22 PM (17:22:35) on USB (6.0.0)
OK Install
TimeCopy: host 2008/08/23 17:22:38, palm 2008/08/23 17:22:39, diff: -1s
OK TimeCopy
NSInvalidArgumentException [NOTE: this exception originated in the server.]
[ISDSchemaParser _ensureDescriptionComponent:hasNoUnknownKeysForCom ponentType:parentEntity:]: The dataclass named com.markspace.calllog.calls has unknown keys. Unknown keys: {(
Image
OK Mark/Space Call Log with 1 message(s)
No servers are configured to sync. Select the conduit and edit the settings.
OK Mark/Space Conduit for AvantGo with 1 message(s)
No playlists selected to synchronize
OK Mark/Space Conduit for iTunes
OK Mark/Space Contacts
There was an error starting a synchronization session. This conduit has been unregistered, and the next time you synchronize you will be prompted to synchronize. If that does not happen, try restarting and synchronize again.
SyncClient error. Can't initialize sync session.
OK Mark/Space Events with 2 message(s)
Client com.markspace.missingsync.palmos.notebooknotes_329 is already participating in a sync
OK Mark/Space Notes with 1 message(s)
Photos conduit does not support this handheld.
Failed Mark/Space Photos (0xffffffff)
NSInvalidArgumentException [NOTE: this exception originated in the server.]
[ISDSchemaParser _ensureDescriptionComponent:hasNoUnknownKeysForCom ponentType:parentEntity:]: The dataclass named com.markspace.sms.messages has unknown keys. Unknown keys: {(
Image
OK Mark/Space SMS Log with 1 message(s)
OK Mark/Space Tasks
OK Mark/Space Video
No folders have been selected to synchronize.
OK Mark/Space Folder Sync
OK Install
Backed up ContactsDB-PAdd
Backed up CalendarDB-PDat
Backed up TasksDB-PTod
Backed up AddressDB
Backed up DatebookDB
Backed up ToDoDB
Backed up MMIDCache0
Backed up MMIDCache1
Backed up midataidcache
Backed up PhoneCallDB
Backed up Saved Preferences
OK Backup
Sync completed successfully at 8/23/08 5:30 PM (17:30:06)
thanks to anyone who has even taken the time to read this far!
-t

Well, not to split hairs, but the actual issue is with the fact that apple does not sync properly with Treo's using the native iSync application. Due to the known issue, Apple itself pimps The Missing Sync as a "Productivity Tool." http://www.apple.com/downloads/macosx/productivity_tools/
Due to this fact I was hoping for a response from someone here who could help me with this.
I will certainly look around in the Mark Space forum; however, if anyone here could help me i would really appreciate it.

ISync Failure working with Missing Sync and Palm Lifedrive

Since the begining of March I have failed to peform a sync between my Palm and G4 Powerbook via Missing Sync v5.2.1
What happens is that a Sync is launched from my Palm cradle which is picked up by my G4, the dialogie suggests that things are being synchronised, but at the end on viewing my Sync History, I get errors reporting that databases on my palm can't be opened. Missing Syncs own conduits for iCal and AB report that they have been 'unregistered'.
Last night I attempted a sync with just 1 conduit active at a time and all failed.
I bought BackUpBuddy, but this two has failed to sync.
Markspace have suggested that I 'reset sync histories' which I have attempted to do. For this I need to open iSync first, however iSync quits during launch.
Anybody got any ideas on how to resolve this? TIA

Now that the response is reposted above, this thread makes more sense…
The (0x400a) errors generally, coupled with an inability to open files on your handheld, suggests that you have insufficient memory on board to perform these tasks. There are several other issues involved, however, so you should address each one by simplifying your configuration to avoid the most obvious ones.
For the time being, turn off the following conduits which do not report errors:
• Install
• Life Balance
• Mark/Space Conduit for iTunes
• Mark/Space Conduit for iTunes
• ChronosNotes
• BackupBuddy
Do that simply by un-checking them in the main window of the Missing Sync for Palm OS. You might want to attempt once again to synchronize, just to determine if anything has changed as a result of turning off these working conduits.
Also, turn off the following failing conduits:
• Mark/Space Folder Sync
• Voice Memo
• Documents To Go*
• Media
• Trip
Some may be incompatible with your your LifeDrive, or not properly configured for use with it. See the article below, for example, with regard to the Mark/Space Folder Sync conduit with it:
http://www.markspace.com/support/kb.php?x=&mod_id=2&id=2553
To avoid some obvious problems with your LifeDrive and the conduits presently installed, you should install the LifeDrive Update 2.0 is you have not already done so. *Among other things, it contains a Documents to Go update:
http://www.palm.com/us/support/downloads/lifedrive/lifedrive_update.html
You must follow the instructions provided by Palm carefully, as the procedure removes all of the data from your device. Insure that your data is backed up elsewhere before performing this update.
Before attempting to update your LifeDrive, follow these instructions to determine if you need to:
Find out if your LifeDrive device includes the latest LifeDrive Update software
• on your LifeDrive, press <Home> twice, until the Applications Launcher—not Favorites—appears
• tap <Menu>
• from the <App> menu, select <Info>
• at the bottom of the screen, select <Version>
Look for the application named WiFiLib [HINT: scroll down below the <Wi-Fi> items to <WiFi> with no hyphen.]
If the version number is…
• 1.0.6, 1.0.5 or below: you don't have the latest LifeDrive update. Install it
• 1.0.7: you already have the latest LifeDrive Update. Do not install it again.
Had you not needed to install this update and perform the resulting reset, I would have recommended that you perform a soft reset to see if that procedure resolves any of your issues.

Mark/Space releases version 4 of the Missing Sync for Windows Mobile OS

Mark/Space has released the Missing Sync for Windows Mobile version 4, which offers many feature improvements. Among them, likely the most important is support for the Windows Mobile 6 operating system.
A full list of what's new in this release is available here.

I installed the beta version of Missing Sync last night. It seems to be working well (contacts and calendar). Note that only Bluetooth connections are supported and you must read the detailed instructions for getting this to work.
I have yet to try a software installation.
I tried running Activesync 4.2 within Virtual PC 7 but it was hopeless so needed a Mac solution.

Problems syncing SDA using Missing Sync; Mark/Space support is unhelpful...

I've had a nightmare of a time trying to get my TMobile SDA (smartphone running Windows Mobile 5) to sync using bluetooth (or even the USB!!!) with my MBP.
Can anyone help me?
The crazy thing is that it worked the first time I tried, and then once again in the million attempts I've made, but it won't work anymore, ie the phone and computer say that they're paired but then the phone says "use a computer with Active Sync installed" and the Missing Sync s/w does NOT register or otherwise acknowledge that my phone exists, is hooked up and syncable.
This is REALLY frustrating, esp since it won't even work with the USB connection!!
any suggestions or tales of great success with Missing Sync and the SDA??
MacBookPro 2.16 Mac OS X (10.4.8)
MacPro 2x2.66 // MacBookPro 2.16 Mac OS X (10.4.8) T-Mobile SDA with Windows Mobile/ Missing Sync 3.something

I have Missing Sync working fine with my Cingular Blackjack, which is a WM5 Smartphone based system. There is much written up on this at the Mark Space forums - the major reason why people are having problems is that the phone radio (aka flight mode) must be turned off prior to syncing. This has caused many problems and once you get in this habit, it works reliably every time. The folks at Mark Space are well aware of this and are working on a fix in the future using a different protocol that would alleviate this issue.

The Missing Sync by Mark Space

Does anyone have any experience using the Missing Sync with the iPhone? Does it work with with syncing notes?

jbarrows, I have just helped a friend with Missing Sync for iPhone, and it was a dissapointing experience. Their website does not make it explicitly clear ([see here|http://www.markspace.com/missingsynciphonenotes.php]), but two-way note synchronization is NOT supported. Here's the deal with note synchronization:
(Information valid as of Feb 15, 2008, pre-iPhone SDK release, but presumably valid until further notice from Mark/Space and likely until summer '08 when developers can vend their wares.)
[Missing Sync for iPhone by Mark/Space|http://www.markspace.com/missingsync_iphone.php] does NOT sync notes From Mac TO iPhone, but rather only syncs notes created on the iPhone to your mac, readable on Missing Sync's Notes app or a few other apps.
This was so disappointing to my friend that I negotiated with Missing Sync to refund her the purchase price, which they did do. They are a great company, but the MSiPhone product does not, in my opinion, provide the needed functionality. This is not their fault, however. I believe with the SDK kit out, by summer we'll see full note syncing along with the other basic functionality that should be enabled in a smartphone device of it's caliber--search, to-dos, etc.
If you feel moved, you can make a suggestion to Apple developers about the iPhone note syncing capability [here|http://www.apple.com/feedback/iphone.html]. Employees do monitor these boards, but it's best to use the Feedback mechanism.
There are Web-based applications which can serve as good (temporary?) work-arounds for your problem, however. These WebApps can be found [here|http://www.apple.com/webapps>, most are in the Productivity section [here|http://www.apple.com/webapps/productivity>. All are web-based, meaning you can access them from a WebApp on your iPhone through Safari, and on your desktop via a web browser. You can put this WebApp on your iPhone-homepage to make it convenient to access on the iPhone (it will give you an option to do so when you decide to download the app, and you can move things around on your home page by pressing and holding a homepage item for 3 seconds, at which time all the items will start to jiggle, and you can move things around).
My friend was deciding between three WebApps for her noting needs:
[PogoNotes|http://www.apple.com/webapps/productivity/pogonotes.html]: a clean and simple interface, but does not offer many options. She chose this option.
[Listingly|http://www.apple.com/webapps/productivity/listingly.html]: a more powerful but less intuitive and clean interface--many different kinds of lists and notes.
[Noter|http://www.apple.com/webapps/productivity/noter.html]: a simple but less clean interface in my opinion, doesn't offer many options.
Do post back other questions. ~jeremy
Message was edited by: Jeremy Morse

Mark/Space announces the Missing Sync for Blackberry

This package, promised for delivery by the end of the first quarter of 2007, will require Mac OS X 10.4.8 or later and a Blackberry device sporting version 4 or later of the Blackberry OS. It will reportedly support these devices, and may support others by the time that it ships:
• 7100 series
• 7130 series
• 7290 from Cingular and T-Mobile
• 7250 from Verizon
• 7520 from Nextel
• 8100 series: the Blackberry Pearl
• 8700 series
• 8703 from Sprint
• 8705
• 8707 series
More pre-release information is available here:
http://www.markspace.com/missingsync_blackberry.php
Information Appliance Associates, with the help of Research in Motion, continues to offer PocketMac for Blackberry at no charge, available here:
http://www.pocketmac.com/products/pmblackberry/index.html

That's been discussed extensively by engineers at Mark/Space, but it's not nearly so simple a fix as you would imagine. When the process is reversed through the synchronization framework, unintended consequences of such programming create addition issues.
The problem is the inherent limitation of the Palm OS itself, and until Palm corrects—if ever—this OS issue and modifies the manner in which such events are displayed in its calendaring application, they we are all stuck with it.
A combination of weekly or monthly data views on the Palm and a short notation of the ending data of such an event in the Note: field in iCal can quickly alert you to the start and end data of a multi-day event, and—therefore, its duration—on a Palm device. To avoid synchronization of any and all events, or to term the process 'useless' because of this issue, indicates that you're not sufficiently adaptive to use this technology.

Mac 1 dotMac Mac 2 Treo 650 (via Missing Sync) Mac 1

Is anybody syncing Address Book & iCal successfully between:
Mac 1 dotMac Mac 2 Treo 650 (via Missing Sync) Mac 1
I need reliable syncing in all directions for a number of users.
Thanks,
b.
PS. Apologies for x-posting

I am going to assume for a moment that you actually mean…
Mac 1 .Mac Mac 2 and
Mac 1 Treo 650 via the Missing Sync for Palm OS
If you meant instead that your Treo serves as a means of synchronizing data on both Macintosh machines, you are headed for a data disaster. A Palm device should not be used as an intermediate 'storage' device to synchronize a pair of Macintosh computers.
The weakest link is .Mac, frankly, for a number of reasons, including availability and reliability. You might want to consider using MySync instead, which was just acquired from MildMannered Industries by Mark/Space. More information about that application is available here:
http://www.mildmanneredindustries.com/mysync
Bonus: future compatibility is virtually guaranteed between The Missing Sync for Palm OS and MySync by this acquisition.
I do precisely what I outlined above—using .Mac Sync, but with a USB-attached Treo 600—with no issues whatsoever.

WOES: iSync, Palm Pilot, iCal, Missing Sync, Palm Desktop, Ericsson Phone

Here's my situation, I've been a long time Palm user, and fairly recently (within a year) a new Mac user. I've always used the Palm Desktop on my PC in the past. I've had a Palm Vx for years, and fairly recently (within a year) I bought a Palm Zire 72 and a Sony Ericsson S170a cell phone. I also have an iPod Photo.
I really would like to sync up my address book, calendars, memos, maybe even photos, with all my devices. I tried using iSync, but nothing seam to work right, so I tried a million things, now everything is messed up.
For right now, I'm just trying to get my Palm Pilot, the Mac, and the Phone to have all the same calendar events (w the correect times, alarms, colors, and groups).
I'm really frustrated with trying to get the mac's iCal, the palm pilot, the phone to all have the same calendar info. I really like iCal, and the mac address book, and how well it works with the mail app. As well as subscribing to shared iCals. Especially the holiday ones! I use to have to enter all that info by hand, and have them "other" repeater. The Palm Desktop software's calendar and address book is pretty clunky compared to the Mac apps, or even the Palm Desktop for the PC. But everything is messed up now. I even tried the "missing sync" software and it messed it up even worse.
Several of my cal events are now GONE from iCal, my Palm Pilot, and my Phone! Many of them have duplicates, some have wrong times. Some have right groups, some don't. The ones that do have right groups, don't have any colors applied to them. If I create certain calendars on the mac and sync with the palm, the groups do not come over. If I create them on the Palm, the groups don't come over on the mac. Getting the colors/groups to match, and all 3 items to sync all at once is a nightmare as well. There were a million conflicts, and chose the correct ones, but some of them would NOT let me pick the one I wanted, it would just keep on saying "conflict".
What would AT LEAST get me back to the original info on the Palm and the Mac would be to restore from my Palm Desktop software, but I can't get to that because it looks like the missing sync software has messed the conduit/hot sync manager up. I can no longer get to my Palm Desktop condiut settings. I'd re-install the palm software to get it back, but I will probably loose all the data stored in Palm Desktop. This is the ONLY place that has the correct info right now. I'm varry warry about loosing that information. I use to have the PC copy, and the Palm Copy, and it was all right. The Palm Desktop has an import/export feature, but it doesn't seam to carry all the info (like notes attatched to cal events).
Also, has anyone tried to RESTORE a Palm Pilot not using the Palm Desktop software? When I had to reset my Palm, I tried using iSync or even missing sync to get all my apps, settings, calendars, address books, everything, but it never put the info back on the Palm. This info was always restored with Palm Desktop.
And let's just say I DO get back all my calendar items back into the Palm, and the Palm Desktop software up and running correctly. What is the proper way to do what I was trying to do in the begining? Which was "just have my Palm Pilot, the Mac, and the Phone to have all the same calendar events (w the right times, alarms, colors, and groups)." I don't seam to have too many problems with contacts. Except work/home fields seam to swap all the time.
What I'm running:
G4 PowerMac w/ Mac OS X Tiger (10.4.3)
Palm Pilot Zire 72s (Palm Software v5.2.8)
Missing Sync (v5.0.3)
Palm Desktop Mac (v4.2.1)
Sony Ericsson S170a Cell Phone
iPod Photo 60GB
G4 PowerMac Mac OS X (10.4.3) Palm Pilot Zire 72s (Palm Software v5.2.8), Missing Sync (v5.0.3), Palm Desktop Mac (v4.2.1), Sony

Where to start? Maybe with some background about the synchronization process.
What Apple hasn't explained outside of the developer community is that you are not actually synchronizing applications [like iCal or the Address Book] or servers [like .Mac] or devices [like your mobile handset or a Palm organizer] when you initiate a synchronization. What you are really doing is triggering an interaction with one or more of these and the SyncServices engine, which maintains what is termed the 'truth database'—or simply, the 'truth'—to which is pushed, or from which is pulled, the current state of data maintained in fields and records for one or more specific data types. Because of the way this process works, it is not necessary to have all synchronized devices available or attached when a synchronization event occurs.
You can synchronize your SONY Ericsson S710a, a process which exchanges the most current data maintained in the truth with it, and hours later, plug in your iPod, an action which will trigger iTunes to pull the latest data from the truth and write it to the iPod, updating your contact and calendaring records. The same is true for other applications, servers and devices.
While it all seems clumsy and confusing, it is actually a huge step forward in making synchronization nearly automatic, almost transparent, and virtually mistake proof. It's clear that there is some distance to go before those objectives are achieved, but SyncServices is actually a huge improvement over the prior synchronization technology in iSync 1.5 and earlier.
That said, there are bugs in SyncServices, and in the applications written by several developers to take advantage of it, along with issues in at least iCal, and probably the Address Book, that complicate what you are trying to achieve. It's possible to do, and once working, should work nearly flawlessly. But, it takes some planning to get there.
First, a word about backing up your data. It's a good idea to periodically back up contact and calendaring records using the facilities built into iCal and the Address Book which appear in the File menu of each application. These options make easily restorable local snapshots of your data. Should something go terribly wrong with a synchronization event, you can immediately restore your iCal or Address Book data from these files. In addition, it's a good idea to have a more comprehensive backup plan in place, using Backup and .Mac, Backup and rewritable media, and so on.
To synchronize photos, music and other media files, you'll need to use the Missing Sync for Palm OS. iSync just does not support anything beyond contact, calendaring and task data. To begin the process, you should simplify your device pool, initially concentrating only on getting a complete, accurate set of contact, event and task records pushed to the truth from the Address Book and iCal, and onto your Palm.
You will have to take an inventory of where the best records reside, and insure that you get them into iCal and the Address Book before attempting to synchronize your Palm, because to do it properly, initially, you will have to overwrite the data on your Palm, replacing it with records from iCal and the Address Book. If you're going to edit them by making additions, changes and deletions, perform all of those in iCal and the Address Book until you have synchronized your Palm device or devices with them. Backup before performing the initial synchronization, and be sure to overwrite each Palm device the first time.
If you want a historic snapshot of the data on either Palm device before doing this, first follow the instructions provided by Mark/Space to use the standard Palm conduits instead of Mark/Space Contacts, Events and Tasks, and be sure to set each Palm conduit to Palm overwrites handheld in order to transfer the data from your Palm Vx and Zire 72 to the Palm Desktop. Once there, those records can be exported as vCard and vCal files, and easily imported into the Address Book and iCal if you wish to do that. Edit them as you see fit, once they have been transfered. If you elect to do that, you must thereafter turn off these Palm conduits and reconfigure the Missing Sync to use the Mark/Space conduits, again choosing to have your computer replace the contents on each Palm device on the first synchronization.
Once you've achieved a 'balance' with the records in iCal, the Address Book and your handheld organizers, you can reset the records on your mobile handset. iSync alone performs this function, and later synchronization events with your SONY Ericsson S710a will always be manually triggered, and performed using iSync, not the Missing Sync. Reset once, and subsequently synchronize.
Anything else you want to add to the mix—.Mac Sync, for example—you can then add, initially performing a reset of your .Mac data, then subsequently synchronizing.
Synchronization of your iPod is handled by iTunes and only pulls data from the truth, so it need not be reset, as it cannot write changes to the truth which would adversely affect your other devices.

Can't mount Android phone; Why not? {or, How to uninstall Mark/Space software?}

Ladies and Gents...
There's a Heritic in the building...
I'm a loyal T-Mobile customer, and I finally gave up on waiting for the iPhone.
So, I'm moving from my LEMON of a BlackBerry 8900 over to an Android phone: A Samsung Galaxy S II.
But, I'm having trouble mounting it via USB cable to ONE of our TWO Mac Minis.
It would seem that SOMETHING is wrong about the second one, but I sure can't figure out what to uninstall, reinstall, etc.
Here follows my description of the two computers.
{A description of what happens can be seen "down-page".}
=====
This is the description of my wife's Mac Mini.
I'll call it the FIRST computer because things DO happen correctly on this machine.
Hardware Overview:
Model Name:    Mac mini
Model Identifier:    Macmini1,1
Processor Name:    Intel Core Duo
Processor Speed:    1.66 GHz
Number Of Processors:    1
Total Number Of Cores:    2
L2 Cache:    2 MB
Memory:    2 GB
Bus Speed:    667 MHz
Boot ROM Version:    MM11.0055.B08
SMC Version (system):    1.3f4
Serial Number (system):    YM6090xxxxx
Hardware UUID:    00000000-0000-1000-8000-00xxxxxxxxxx
System Software Overview:
System Version:    Mac OS X 10.6.8 (10K549)
Kernel Version:    Darwin 10.8.0
=====
Here's my own computer.
I'll call it the "Second" one, as it's the one that does NOT connect to the SGS2.
Hardware Overview:
Model Name:    Mac mini
Model Identifier:    Macmini2,1
Processor Name:    Intel Core 2 Duo
Processor Speed:    2 GHz
Number Of Processors:    1
Total Number Of Cores:    2
L2 Cache:    4 MB
Memory:    4 GB
Bus Speed:    667 MHz
Boot ROM Version:    MM21.009A.B00
SMC Version (system):    1.19f0
Serial Number (system):    YM7291xxxxx
Hardware UUID:    00000000-0000-1000-8000-00xxxxxxxxxx
System Software Overview:
System Version:    Mac OS X 10.6.8 (10K549)
Kernel Version:    Darwin 10.8.0
=====
When I'm seated in front of my wife's Mac Mini,
I select on the Android (Samsung Galaxy S II) the following:
Settings > Wireless and Network > USB utilities.
On the window that then appears, it states:
   USB mass storage
   Tap the button below to copy files between the computer and SD card.
   [Connect storate to PC]
Note that at this point the micro USB cable has NOT yet been connected.
I click the button, and this dialog box pops up:
   USB utilities
   Connect USB cable to use mass storage.
   [Cancel]
I connect the cable, (and I do not press the button)...
The tan or "baby-puke green" Android symbol pops up on the top third of the screen, with a USB symbol in the place of its upraised left hand.
Beneath that is this text:
   USB connected
   You have connected your phone to your computer via USB. Select the button below if you want to copy files between your computer and your android's USB storage
   [Connect USB storage]
Please note: The above DOES appear on our first Mac Mini (my wife's).
However, it only briefly FLASHES on the screen when connected to (my own) second Mac Mini.
I press the [Connect USB storage] button...
I get this dialog box:
   Connect USB storage
   Connecting USB storage will stop some applications in use. They may not be available until you disconnect USB storage.
   [ OK ] [ Cancel ]
I click on OK.
The clockwise spinning circle briefly appears in the bottom of the screen, then my phone and micro SD card appear in the "DEVICES" section of an open Finder window of our 1st Mac Mini. I can transfer files back and forth on our first Mac Mini.
Remaining on the screen of the Android (SGS2) is the green android and this message:
   USB storage in use
   Before turning off USB storage, make sure you have unmounted ("ejected") your Android's USB storage from your computer.
   [Disconnect storage from PC]
As indicated earlier, I can transfer files. Instead, I now click the "eject" icon for both the microSD card and the phone, then click on the above "[Disconnect storage from PC] button. All is copacetic on this Mac.
NOW...    Moving over to MY Mac Mini...
I repeat the above steps, but when prompted to attach the cable, the baby-puke green android briefly flashes on the screen, then a screen wipe takes him away and reverts to the following message:
   USB mass storage
   Tap the button below to copy files between the computer and SD card.
   [Connect storage to PC]
nuts.
I've been doing this over and over and over again, there is just no getting around this. There is SOMETHING about my own Mac Mini that's causing a problem with mounting the Android phone.
The only plausible expanation that I can think of is:
Before R.I.M. released the Macintosh version of their "Blackberry Desktop Manager" application software, I had to purchase a compeditor's product and install it.
{I'm sorry to say that I can not be certain of what the product was called;
I _reasonably_sure_ that it was "Missing Sync for Blackberry" by "Mark/Space".
A distant second possibility is "PocketMac for the Blackberry", but I can NOT be absolutely certain of either item.}
To this day, I am not convinced that the first sync software I used was sucessfully or correctly UNinstalled.
Does anyone have any ideas?
What do I need to locate/fix/remove, and how, etcetera?
=====
p.s.: It occurs to me that this is first and second a question of:
- How, so long after the fact, do I delete all the old files that were associated with the "Mark/Space" software,
and
- Is the presence of the "Blackberry Desktop Manager" software on a Mac Mini's OS X 10.6.8 system going to create problems syncing to an Android?

Safe Mode (booting while holding down Shift key) should have disabled all the Login items, as well as any non-Apple startup items, including the launchd items.
I'm out of "Easy" ideas, and anything I say after this, is just wild ideas, so feel free to ignore me.
Have you tried different USB cables? Maybe there is an issue with the USB connector, or the way you have to bend things to access your Mac mini USB ports is different from accessing your Wife's Mac mini USB ports?
Try alternate USB ports. Maybe there is a bad/marginal port/connector.
Try removing all your existing USB devices. If you are using a USB keyboard and/or mouse, try using a different USB keyboard and/or mouse (maybe borrow them from your Wife's Mac mini). Basically remove all other USB devices and replace the essential keyboard and mouse with known good ones).
Desperate measure (Backup first before proceeding down this path). Using a Firewire cable, boot your Wife's Mac mini into Firewire Target Mode. Connect a Firewire cable between your Mac mini and your Wife's while your Wife's is in Target Mode. Now boot your Mac mini holding down the "Option" key, and select your Wife's Mac mini's disk to boot from.   Essentially you will be using your hardware and your Wife's software to see if you have a hardware issue, or if it is a software issue. That is to say if it works with your Mac mini booted from your Wife's boot disk, then your hardware is fine, but there is something wrong with your software. If it does not work, then it is your hardware.
Hopefully, you Wife will not kill you for even mentioning this. ALSO, if you do try this, BACKUP, BACKUP, BACKUP first, especailly her system. Not that anything will go wrong, but if it does, the last thing you want is an annoyed Wife :-) BACKUP!

Connection problems w/HTC Mogul PPC phone via Missing Sync & Bluetooth

Can anyone help me connect my HTC Mogul phone to my Mac with Missing Sync using bluetooth? It syncs great using USB, but will not work with bluetooth. Is this an issue with the Mac, the bluetooth profile, or the phone? Any help would be appreciated!
EP

Hi-Tech Computer devices use a different Bluetooth connection mechanism than devices manufactured by other ODMs.
Although I cannot find the specific note regarding HTC devices at the moment, here is a general note regarding Bluetooth troubleshooting, provided by Mark/Space. It includes a support link to follow if you cannot connect using the steps outlined in the note.

Migrating form Treo/Missing Sync

I currently sync my Treo 650 using Missing Sync, on OS 10.4.11. I know, or believe, that Missing Sync disables the built in iSync functionality. Anyone have experiences in moving to the iPhone and the native syncing? What to I have to look forward to pain wise?
Thanks.

I don't understand what you mean by the terms 'hack' and 'sync natively.'
The Missing Sync for Palm OS interacts with the Sync Services framework. So do the Address Book, iCal, Entourage in its latest releases, .Mac Sync, iTunes and other synchronization components. That is 'native synchronization' by any reasonable definition, and there is absolutely no 'hack' of any sort involved. For post Palm OS 5.2 devices, it provides supports for calendars and groups, for all Mac OS 10.4.9 or later users, it also interacts with iPhoto and iTunes directly, provides a memo application and matching conduit, an AvantGo conduit, and so on.
The Missing Sync for Palm OS replaces outmoded, non-compliant components of the Palm Desktop—like the HotSync Manager and Transport Monitor—with its own similar processes, and provides contact, event and task conduits to replace the pathetically weak iSync Palm Conduit, overcoming almost every limitation of that component, and allowing full exploitation of the personal information management applications on a Palm device.
There is NO content synchronization of electronic mail, either with a Treo, other IP aware Palm organizer, or the iPhone. Mail content synchronization is all about IMAP, and both the iPhone and IP aware Palm devices can take advantage of this standard.
The iPhone has no support for task or to do synchronization whatsoever, and Apple provides no support for notes synchronization with it through iTunes. Ironically, to synchronize notes, archive SMS messages and manage call records, you must use a Mark/Space product—the Missing Sync for iPhone—to overcome the limitations imposed on such processes by Apple. If you are dependent upon task synchronization, you will have to adapt to working without them at all, or avoid moving to an iPhone.
I love the iPhone as a technology platform, but in a commonly accepted definition of what constitutes a smartphone or personal digital assistant, it's clearly not one. Don't even get me started with the inability to load additional applications, such as those widely available for Palm OS, Symbian OS and Windows Mobile OS devices. If non-standard or custom applications are a critical part of your workflow, then the iPhone is a complete non-starter. Web 2.0 and the near-term release of a software development kit may change this over time, but the iPhone is no replacement for a PDA at the present time.
Then, there is always the deal-breaking lack of Bluetooth dial-up networking…

Trouble with Missing Sync

Hello all,
I am currently trying to get data from my treo 680 onto my mac (in mac address book, ical, etc formats) so that I can eventually put them on an iphone. I am using a program called missingsync which supposedly does this, however i am having much difficulty finding where the backed up files are going. The program says they have been successfully backed up however I can't find them anywhere on my mac. Does anybody have any experience with Missingsync that could help me out? (I tried calling tech support, its an answering machine). Thanks in advance.

Welcome to Apple Discussions.
Have you read the User Guide bundled with the Missing Sync for Palm OS? Are you not aware that files stored on your Palm device are written in this manner:
• contacts to the Address Book
• events and tasks to iCal?
Are you talking about 'transfering' or synchronizing your data now stored in your Palm device with your Macintosh desktop or portable computer, or backing it up using the standard Palm backup conduit?
Are you aware that Mark/Space offers a specific application designed to do just what you want to do, and provide ongoing support for iPhone features not supported by iTunes?

Missing Sync refuses to work with iSync

My Missing Sync (version 5 for Palm) can see my Palm via USB and all other conduits (AvantGo, TimeSync, Photos) are syncing without incident.
However, it refuses to play nice with iSync.
• iSync is enabled in the list of conduits.
• Palm Syncing is enabled in the iSync app.
• A Palm device is listed in iSync and contact and calendar items are selected for syncing (selectively confining the sync to contacts or calendar items only does not fix this problem)
• I disable all other conduits (which work, but to be sure) and leave only the iSync conduit active in Missing Sync.
• I attempt a sync. The Palm chimes and its screen shows a sync in progress.
• The Missing Sync program also changes to show a sync in progress but then NOTHING HAPPENS. After 5 minutes the Palm device times out, and Missing Sync, despite the two constant barber-poles, becomes unresponsive. Even trying to cancel the sync by clicking the cross in MS is useless, which means I can't even check a log file to see where the problem is. I am forced to force-quit MS and relaunching reveals no iSync data was synced.
I have tried:
• Hard resetting the Palm
• Forcing the Mac to overwrite the Palm
• Clearing the iSync cache data and preference files.
• Repeatedly toggling the iSync conduit.
The main problem is the lack of feedback from Missing Sync about why the connection is hanging, or even what it is attempting at the point the process fails. The iSync log reveals it was "connected" but says no more than that. The Sync History log in MS reveals a sync operation starting and then nothing more.
Obviously the Palm and the Mac can see each other, and as I said, all other conduits work perfectly.
I note the following entries in this logfile at the point things fall over:
console.log:
2007-07-19 17:15:36.512 Conduit Manager[270] CFLog (21): Cannot recognize type of executable for CFBundle 0x35d6f0 </Library/Application Support/Palm HotSync/Conduits/Apple> (not loaded)
Jul 19 17:15:37 Nathan-Zamprogno crashdump[271]: PowerPCCompatibility crashed
Jul 19 17:15:37 Nathan-Zamprogno crashdump[271]: crash report written to: /Users/localadmin/Library/Logs/CrashReporter/PowerPCCompatibility.crash.log
I would suggest that this error message suggests at the cause. Has anyone else had this experience? Can anyone help?
Thanks.

I guess I simply cannot fathom why you would want to synchronize a Palm device under Mac OS X 10.4.x using the iSync Palm Conduit instead of the Mark/Space Contacts, Events and Tasks conduits supplied with the Missing Sync for Palm OS? What can this possibly achieve?
And, despite your report that the iSync Palm Conduit is active, this error entry shows that it clearly is not: Cannot recognize type of executable for CFBundle 0x35d6f0 </Library/Application Support/Palm HotSync/Conduits/Apple> (not loaded)
Apple is the Finder name of the iSync Palm Conduit. It appears in your Missing Sync—or alternatively, HotSync—conduit list simply as iSync Conduit.
Why not simply configure the Missing Sync to use its own specialized contact, event and task conduits and ditch the iSync Palm Conduit?

Mark/Space Missing Sync Disaster

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