Marketing call lists

Hi all,
I have a BIG problem with our call list management process. We are configuring the marketing scenario in our CRM 4.0 system in order to generate several calls from a given target group.
Our problem is based on the agent distribution (of these calls) because we don't find any way to distribute these calls based on rules. (We need assign the generated calls
to different call center agents based on a specific customer criteria. The manual assignment provided by CRMD_TM_CLDIST tcode is not absolutely usefull for our customer).
We noticed that we can do this if we use CRMD_CALL_LIST (instead marketing planner) combined with the Assignmnet Profile (IMG-CRM-IC WinClient - Call List) and
assignment rule development (CRM_CLM_ASSIGNC_BADI BADI).
<b>Do you know any alternative way to distribute calls from an automatic marketing generated call lists?</b>
I need some help with this issue urgently
Thanks in advance
Javier Merino
Message was edited by: Javier Merino Vivar

Thanks for your answer but this solution is not valid for our requirements. We need to assign the marketing calls from a postal code perspective for example.
If the sold.to.party postal code is in a specific range, we need to assign the call to the Agent XX.
I think this is a development requirement but I don't know where's the BADI or whatever.
Thanks in advance
Javier Merino

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Edited by: Roman Richter on Feb 28, 2011 11:55 AM
Edited by: Roman Richter on Mar 29, 2011 11:12 AM

Hello Experts,
we are using CRM 2007 (6.0).
I have to implement the following requirement:
When the user clicks on the button END in Interaction Center the user should come back to the CALL LIST.
Right now the the system always is getting back to IDENTIFY ACCOUNT. This is not very comfortable for the user as he or she has always make a view clicks to come back to the call list in order to call the next account (customer).
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My problem is that I can't find the correct action which gets me back to the CALL LIST!
Or is there another way to implement this requirement?
I would really appreciate your help!
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Roman
Ps: Actually there is an action called CALLLIST:B (Call Lists:Display) but this action does not seem to work properly!
Edited by: Roman Richter on Feb 28, 2011 11:55 AM
Edited by: Roman Richter on Mar 29, 2011 11:12 AM
SOLUTION:
Customizing was missing:
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Marketing call lists

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