Mass idoc mail has been sent to many users

Dears,
  recently many user got lots of mail with title 'EDI: Incorrect status for inbound IDoc' in their inbox .
  i have checked these standard inbound idocs , and the process code has been linked to one task, such as TS00008068.
Via we19 i have created one error idoc and i have got one mail in inbox with title
'EDI: Partner profile not available '.
  But such mail with title 'EDI: Incorrect status for inbound IDoc' has been to sent many users and i can not find what error triggered such workitem....
  should i set one agent in the agent assignment of standard task ?

i just found that all these message with title 'EDI: Incorrect status for inbound IDoc' has been triggered with task TS30000020.
  any advice ?

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